Santosh Narayan Bhagwat has over 22 years of experience in banking and software testing. He is currently a Portfolio Test Lead at Barclays Technology Center India, where he manages diverse teams and ensures seamless project delivery. Previously he has held roles such as E2E Test Manager, Business Analyst, and various positions in retail banking, corporate banking, and treasury operations at banks such as ICICI, Axis, SBI, and Thane Janata Sahakari Bank. He has an MFM and is proficient in testing methodologies, people management, and requirements gathering.

1. Santosh Narayan Bhagwat
Mobile: +91 7875552807
www.linkedin.com/in/santosh-bhagwat-0a32844 Email: santosh.bhagwat2@gmail.com
Executive Summary
 ISTQB, Prince 2 and MFM (Masters in Financial Management) Certified Performance driven
professional with over 22 years of rich experience - 12 years in Indian Banking with expertise in
CMS, Corporate Banking, Payments, Retail Branch Banking, and last 10 years in Software
Testing in Payments and Channels Banking (Retail and Corporate) domain
 As Programme Test Lead accountable for the seamless Project Delivery through Test Managers
and Quality Assurance with Check Points throughout the Testing Lifecycle
 Develop and Mentor Team members, Manage annual Performance cycles
 Strong at ~ Delivery capabilities with different Methodologies Waterfall ~ Agile Scrum ~ Testing
concepts ~ Governance aspects~ Stake holder Management ~ Vendor Management
 Handled Test Transformation, Help define Test Operating Model and closely work at Maturing
Test discipline
 Exceptional at People Engagement and handling large sized teams with mix of Permeant
resources, Vendor partners from across Geography
 Align with Senior Business Stakeholders understand testing needs and drive Continuous
Improvement and Innovation to govern quality delivery
 Building effective Control measures to tease out RAID’s at an early stage and Oversee the
mitigation
Exposure to
 Responding Functional RFP proposals, Giving product demos
 Verifying test suites/scenarios/RTM
 Eliciting and conducting requirement gathering workshops with onsite clients
Achievements
 With the Strong Performance year on year Selected for the Leadership Development
Programme run at BTCI to develop future leaders
 Best Performers “Citizen Award” in S1 for Business Analysis for critical contribution for the
Corporate Banking Release 3.5
 “Best Performer” award in ICICI Bank for providing best service to the Corporate Clients
Name of the organization: Barclays Technology Center India (BTCI), Pune
Role: Portfolio Test Lead
Duration : January 2016 – Present
Role: E2E Test Manager
Duration : April 2010 – December 2015
Barclays Bank is one of the top three banks in UK. BTCI is Barclay’s banks largest technology office
globally and caters to Operation and Technology needs of Bank
Responsibility:
 Work with Programme and Project Management and Stake Holder management
 Achieve Seamless delivery with setting down Processes and Monitor closely

2.  Financial management, RAF, map Testing Demand against Requirements
 Test Transformation and Formulate Vendor Strategy to achieve optimum usage
 Continuous Improvement, Motivate and Inspire Innovation, Lateral Thinking and Drive
Excellence
 Manage diverse teams comprising Permanent resources, different Vendor Partners, on shore
and off shore resources
 Actively contribute to improve and standardize the Testing Processes
Name of the organization: S1 Services ( India) Private Ltd, Pune
Designation : Business Analyst
Duration : Sep 2006 –April 2010
S1 Services is leading Banking Services solution provider in USA with revenue of $ 240 million Company
having HQ in USA and branches all over the world. The company is listed on NASDAQ (NASDAQ:SONE)
and is a leading banking solutions service provider product company having more than 3000 clients with
top ten banks in the world. http://www.s1.com
I worked with S1 Enterprises for 3 years 6 months as a Business Analyst and was involved in virtually
every stage of SDLC.
Responsibility:
 Handled clients namely Bank of America USA, SunTrust Bank USA, BTMU Bank Singapore,
SCB Bank Thailand etc.
 Understanding and Analyzing the Customer requirements, mapping it with Product
functionality and writing functional specifications with mock up screens using tools such as
Front page. Interactions, Demonstrations, Presentations and Trainings to the bank users on
the Corporate internet banking solutions product.
 Experience in eliciting customer requirements in Onshore – Offshore model and also with
direct communication with the end client.
 Was sent to Belgium for 5 weeks for training and skills upgrade
 Was deputed to Atlanta for 6 weeks for discussions and writing the requirement documents
for Sun Trust Bank.
 Was involved to conduct requirements gathering workshop with SCB bank, Bangkok
 SDLC development thru SCRUM (Agile) and Waterfall methodology
Name of the organization: ICICI Bank , Pune
Designation : Manager
Duration : Oct 2004 – Sep 2006
I was managing the Corporate Banking and have hands on experience in Cash Management Services
and Trade Finance. http://www.icicibank.com/
Responsibility:

3.  Manage Current Accounts, Fixed Deposits, Bill Discounting and Supply Chain Management
of Corporate Clients, Co-Operative Banks.
 Operational responsibility for Cash Management System for Collection (cheque, cash),
Payment (cheque, demand draft, at par cheque, electronic clearing services, transfers),
investment (call money, money market mutual funds, debt instruments, government
securities) and MIS Reporting.
 Processing of inland and foreign letter of credits, export documents and foreign cheque
collection etc.
Name of the organization: Axis Bank, Mumbai
Designation : Deputy Manager
Duration : Sep 2002 – Sep 2004
I worked in the Retail Banking, Branch Banking in Axis Bank. http://www.axisbank.com/
Responsibility:
Retail Banking - Experience includes SB, CA, OD, Accounts Management, Retail Assets etc.
 Payments - Experience includes RTGS, e-transfer, Electronic Clearing Service, E2E
reconciliation Salary and Dividend payment distribution etc.,
 Trade Finance - Hands on exposure includes Exports, Imports, Remittances, Letter of credit,
Bank Guarantee etc.
Name of the organization: State Bank of India- Capital Markets- Mumbai
Designation : Accounts Executive
Duration : Jul 1995 –Sep 2002
I worked in the Treasury back office, Admin and Equity and Debt broking back office activities in SBI
Caps. http://www.sbicaps.com
Responsibility:
 Investment Banking - Managing the whole Settlement cycle for BSE as well as NSE, Data
Management from both the exchanges, Issuance of Contract Notes, custodial confirmation,
payment of margin, management of funds, meeting pay in and pay out obligations, Equity
Market, Debt Market etc.
 Treasury Department - Managed the Operations work related to investment in Call money
market, Mutual Funds, Commercial papers, Treasury Bills, G secs etc.
 Administration – Managing Loan records, Accounting for Fixed Assets, Leave management
Name of the organization: The Thane Janata Sahakari Bank - Thane
Designation : Junior Executive
Duration : Oct 1994 – May 1995
http://www.thanejanata.co.in/
 Retail Banking - Savings Bank, Current Account, Deposit Accounts, Clearing operations,
Overdraft Accounts, Pay Order/ Demand Draft issue management and reconciliation
Education Qualification:
University of Mumbai
Mumbai, India
Masters in Financial Management, (3 years part time through K J Somaiya college) 1996 - 1999
Major: Financial Management with Other areas of study: International Finance, International Banking,
Funding etc.

4. B.Com - Full Time, Major: Accounting 1988 - 1993
Software Proficiency:
Microsoft Office tools namely Word, Excel, PowerPoint, Front Page and Outlook. Good knowledge of
Version control tools such as Clear Case and SVN, Bug tracking tools such as QC, Jira.