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Connecting the dots

                         Sunyoung Lee I CEO I Isobar Korea




© Isobar. Confidential & Proprietary
                                                             1
Our Group




           START FROM A        BRINGING PEOPLE &     REDEFINING MEDIA          DIGITAL        PIONEERING OUT OF
          DIFFERENT PLACE      BRANDS TOGETHER                              PERFORMANCE             HOME
                               LIKE NEVER BEFORE                          ON A GLOBAL SCALE



     Global communication     Creative & content   Global communication      Performance        Global outdoor
    planning & media buying                          planning & media         marketing            specialist
                                                           buying




                                                                                                                  2
3
Our Isobar
  global
 network




             Singapore

              Jakarta




                         Melbourne




                                     4
What we are




              a modern communications agency
                 of 3,000 in 46 offices across 31
                                         markets




                                                    5
Connecting the people and brands




                                   6
Connecting me




                                     Talking

                  Engaging




                                                Listening

           Energizing




                                           Supporting


                         Embracing




                                                            7
Connecting me

                                Stories




                                   Talking


                   Engaging
 Data                                           Listening   Social &
                                                            mobile
                Energizing




                                             Supporting

                             Embracing




                        New Media
                                                                       8
Extend, enrich & create brand stories with
consumer engagement and make it
shareable, searchable & measurable.



…. I know the rule, but how to make it ?


                                             9
Connecting me
   Rule of digital in web 4.0 :

   Creativity is still important in MKT communication
   Consumer becomes the center of creativity
   The creativity becomes real with digital, driven by the
   technology

1. Before people try to understand the digital, but in web 4.0, the digital
   understands the people

2. The convergence driven by technology comes up with the seamless touch
   point. ( covering 24 hours )




                                                                              10
The rule of the game

                 Everybody wants to be happy
                   in the life. Digital can be
                    happy virus in sharing

                    OR



      Just fun.
Digital is making real

                                                 11
Digital can be happy virus in sharing




                                        12
13
Just fun. Digital is making real

 Feel the refreshment !!

                                                     Sharing and
                                                     expansion



                                Sharing and
                                expansion
                    Dance game with 2                                    Draw keen
                           PM                                           attention and
                                                                         conversion

                                Coke Dance digital
Dance game with 2                vending machine         Draw keen
       PM                                               attention and
                                                         conversion

           Coke Dance digital
            vending machine



                                                                                        14
Connecting in
   social
                15
A huge growth in the adoption of
Facebook with 67.38% increase in
monthly active users in Korea
ISOBAR Philosophy Social Man


                      Why and What

                                     Key Opinion Leader Strategy and
 Propagate                                     activation
  Through
B.O.E Media



                                               New way of creating
                                             “branded” content that is
                                         Shareable, Searchable, Measurable




  Results
                                               Social
    and
                                            Brand Equity
 Evaluation




                                                                             17
Motivation-based Framework for Share-worthy Content

                       • Find the motivation that’s most relevant to your message/objective
                       • Develop the main content & its interaction based on this motivation


              Human motivations for Sharing Content *




 Type of          •Fun Stuff           •Knowledge          •“I + Verb”          •Greet                •Pledge
Contents /          •Play               •Goodies        •Personalization        •Poke                •Support
Interaction                                                                       •@                •Advocate


                                          •They are not mutually exclusive
                     •Can be all 6 of them, but there’s always a leading motivation for our idea.

                               *Remark: Based on a Study by New York Times Costumer Insight Group
                                                                                                                18
Motivation Index   Motivations for sharing – China M15-19




                   Entertainment      Utility       Self-definition        Relationships   Altruism

            SOURCE : Aegis China CCS Study, 2012, Attitudinal Statements

                                                                                                      19
Drivers to making content share-worthy




           Successful SNS
              in brand
           communication




                                         20
47% of Users has experienced m-commerce Vs. 16.9% in the same period last year.




                                           (Social commerce real-time coupon service)
                                           M-Commerce offers Location Based Serives(LBS) and It
                                           possible to fine real-time coupons surrounding areas.
Case studies ; SNS with consumer stories




City café




            “ The entire city is my coffee shop”
                                                   22
Connecting in
  screens
                23
isobar nowlab – Consortium for Digital Innovation




                                                                  NFC tech with
Media - Facade           Interactive Wall         Mobile Tech Social & e- commerce




    Digital Tech Trend        Human Interactive
                                                            Cross Media Market
         Research                Research
                                                                 Research




                                                                                 24
isobar nowlab - We create digital market solution ideas that
combine...




                         TECHNOLOGY



                                            Case
            CREATIVE
                                         Simulation



                           Research
                            Digital
                            on-off
                            Market

                                                               25
isobar nowlab - We can help join the dots across convergence
 media...


                                  DIGITAL
  NEW DIGITAL     NEAR FIELD
                                  OUT OF          N-Screen
 TECHNOLOGIES   COMMUNICATION
                                   HOME           (Mobile)
                    (NFC)
( 신기술 적용 )                         (DID)




                    ONLINE
                  ADVERTISING    WEBSITES           VIRAL
VARIOUS                         MOBILE SITES   USER GENERATED
                     SEM
DIGITAL                         MOBILE APPS       CONTENT
                     SEO




                   FACEBOOK,                    BLOG POSTS &
                                 SOCIAL APPS
                  YOUUTUBE ,                     COMMENTS
SOCIAL                          BRAND PAGES
                   SOCIAL ADS                    FAN PAGES




                                                                26
isobar nowlab - Digital Space Architecture Methodology




소비자의 행동 인지
             A                                      B   소비자 행동 , 동선에 적합한
 관찰 , 인터뷰
                         “nowlab Digital Space            인터렉션 프로토 타입


                      Architecture Methodology “




     디지털 환경 테스트
                  D                            C   디지털 인터페이스
       및 구현                                         아키텍쳐 설계


                                                                       27
isobar nowlab Experience Overview

   Display                Connection          Interaction

                                                  Touch

                         Wireless Network


    LCD TV



                             Input            Motion (Gesture)
 Beam Projector
                       Kinect motion sensor




  Magic Mirror            Digital Camera

                            Output               Contact



  Touch Table
                             Printer




                                                                 28
isobar nowlab Case Study - Seamless Retail Experience (Special K &
   SK-II)

                     Kellogg                             SK-II


미디어 파사드




투명 디스플레이




  증강현실                                   터치 테이블




   NFC
                                                    Kellogg         SK-II


                                                  PLAY           PLAY
                                                                            29
nowlab Case Study - Get Your Energy Back… (isobar UK)
                       Client:    Toyota
             Campaign: Get Your Energy Back
                          Brief                                                   Solution                                             Results
  The Auris Hybrid was the most important launch for        We wanted a campaign which was as innovative        There are now over 130,000 views of the main film on
  Toyota in 2010. The car combines hybrid technology,         as the car itself. To ensure the content was     YouTube.(2011,12 : 275,000 views) The asset has been
   with the good looks and practicality of a compact         talked about and shared via social media, we       amplified within owned communications and driven a
                      hatchback.                            needed an irresistible idea which would appeal     further 94,000 views across the Toyota.co.uk and eCRM
                                                                        to a tech savvy audience                        broadcast to prospective Auris buyers.
Our objective was to create a buzz about the launch and
 in doing so, communicate a unique quality about the          We decided to create a live event in London         Over 100 articles have been published across print,
     Auris – that it recycles energy while it drives.       employing an innovative 3D projection mapping      online titles and blogs. PR value is currently estimated at
                                                             technique to dramatise the hybrid technology         6 million impacts with a value of £491,000. Bought
 The target audience was male and female drivers aged         inside the car. We parked the Auris in a busy     media has provided a further 132,000 views and a 15%
 30-50 years who lead busy lives and demand a lot from       urban location at night. To passers by, the car                        click to play rate.
    their cars. For them, image is just as important as     appeared to magically transform, its metal shell
  economy. They like the idea of lower fuel bills and are    peeling back to reveal its inner hybrid energy,     In total, there have been over 350,000 known views.
 impressed by useful, clever technology, but they’re not           symbolized with glowing blue light.             When combined with the ‘Making Of’ film, user-
sure about hybrid cars. We wanted to get them intrigued                                                        generated content and the views we have had on blogs
   and excited about what hybrid technology could do.        Video content from the night was then seeded      and news sites that have embedded their own video file
                                                               onto a targeted websites and featured on        rather than the YouTube edit, this total figure is likely to
                                                                 Toyota’s website, YouTube channel and                         be over the 500,000 mark.
                                                            Facebook page. Photos, videos and tweets from
                                                                the night were aggregated on a hub site:
                                                            http://www.getyourenergyback.co.uk. A cinema
                                                            advertisement has also been produced from the
                                                               content and will air in cinemas nationwide
                                                                     during January / February 2011.




                                                                                                                                                                              30
Innovative stories
                          Media wall
                          Augmented reality
                          CRM
                          3D projection
                          Cross platform




Digital signage
New media convergence
Smart Grid




                                               31
Connecting with
    DATA
                  32
CR
CR
MM




     33
Integration data with retargeting
 Using insightful data, integrated and holistic planning through implementation
  available for retargeting


                                                                    OBJECTIVES

                                                                     PORTRAIT

                                                                    FOOTPRINT

                                                                     JOURNEY

                                                                     STRATEGY

                                                                       PLAN

                                                                    ACTIVATION

                                                                     RESULTS
Closed loop marketing
  Seamless tracking and data management enables closed loop marketing with no licking
    consumer insight


    Quality content with ground
     breaking training system


    Integrated with mobile app.


 Amplifying through communities


Capture the data for closing the loop
Closed loop marketing

                                              Off line (product )

       PC (website)                                                                • Speed cell
                                                                        • Download the mi coach application




                                                                                       Mobile/ Digital Kiosk




                                                   Synchronize
         Community                           the consumer data in the
                                              products with mi coach
                                                    application                       • Mobile contents for education
                                                                                    • Mobile application with features to
                                                                                            support the training




   • Community in local market for sharing                                     •Personalized and sports-specific training
                program
                                                                                plans, workout calendar, and workout
                                                                                               feedback
Measurement & Optimisation(Connecting the Data)
Personal data tracking is rapidly increasing across multiple devices. Ongoing, rapid access
to in-market response analytics & listening platforms allows for intelligently optimizing the
seamless brand experience for the personalized“digital persona”.

                                          Pewr



                                  Personalized
                                  Digital Data
                                    Persona
Isobar

         38
Our Group




            39
What We Do
    We bring people & brands
  together like never before…




                                40
Thank you!




             41

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4-1. 디지털 마케팅(1) - 이선영

  • 1. Connecting the dots Sunyoung Lee I CEO I Isobar Korea © Isobar. Confidential & Proprietary 1
  • 2. Our Group START FROM A BRINGING PEOPLE & REDEFINING MEDIA DIGITAL PIONEERING OUT OF DIFFERENT PLACE BRANDS TOGETHER PERFORMANCE HOME LIKE NEVER BEFORE ON A GLOBAL SCALE Global communication Creative & content Global communication Performance Global outdoor planning & media buying planning & media marketing specialist buying 2
  • 3. 3
  • 4. Our Isobar global network Singapore Jakarta Melbourne 4
  • 5. What we are a modern communications agency of 3,000 in 46 offices across 31 markets 5
  • 6. Connecting the people and brands 6
  • 7. Connecting me Talking Engaging Listening Energizing Supporting Embracing 7
  • 8. Connecting me Stories Talking Engaging Data Listening Social & mobile Energizing Supporting Embracing New Media 8
  • 9. Extend, enrich & create brand stories with consumer engagement and make it shareable, searchable & measurable. …. I know the rule, but how to make it ? 9
  • 10. Connecting me Rule of digital in web 4.0 : Creativity is still important in MKT communication Consumer becomes the center of creativity The creativity becomes real with digital, driven by the technology 1. Before people try to understand the digital, but in web 4.0, the digital understands the people 2. The convergence driven by technology comes up with the seamless touch point. ( covering 24 hours ) 10
  • 11. The rule of the game Everybody wants to be happy in the life. Digital can be happy virus in sharing OR Just fun. Digital is making real 11
  • 12. Digital can be happy virus in sharing 12
  • 13. 13
  • 14. Just fun. Digital is making real Feel the refreshment !! Sharing and expansion Sharing and expansion Dance game with 2 Draw keen PM attention and conversion Coke Dance digital Dance game with 2 vending machine Draw keen PM attention and conversion Coke Dance digital vending machine 14
  • 15. Connecting in social 15
  • 16. A huge growth in the adoption of Facebook with 67.38% increase in monthly active users in Korea
  • 17. ISOBAR Philosophy Social Man Why and What Key Opinion Leader Strategy and Propagate activation Through B.O.E Media New way of creating “branded” content that is Shareable, Searchable, Measurable Results Social and Brand Equity Evaluation 17
  • 18. Motivation-based Framework for Share-worthy Content • Find the motivation that’s most relevant to your message/objective • Develop the main content & its interaction based on this motivation Human motivations for Sharing Content * Type of •Fun Stuff •Knowledge •“I + Verb” •Greet •Pledge Contents / •Play •Goodies •Personalization •Poke •Support Interaction •@ •Advocate •They are not mutually exclusive •Can be all 6 of them, but there’s always a leading motivation for our idea. *Remark: Based on a Study by New York Times Costumer Insight Group 18
  • 19. Motivation Index Motivations for sharing – China M15-19 Entertainment Utility Self-definition Relationships Altruism SOURCE : Aegis China CCS Study, 2012, Attitudinal Statements 19
  • 20. Drivers to making content share-worthy Successful SNS in brand communication 20
  • 21. 47% of Users has experienced m-commerce Vs. 16.9% in the same period last year. (Social commerce real-time coupon service) M-Commerce offers Location Based Serives(LBS) and It possible to fine real-time coupons surrounding areas.
  • 22. Case studies ; SNS with consumer stories City café “ The entire city is my coffee shop” 22
  • 23. Connecting in screens 23
  • 24. isobar nowlab – Consortium for Digital Innovation NFC tech with Media - Facade Interactive Wall Mobile Tech Social & e- commerce Digital Tech Trend Human Interactive Cross Media Market Research Research Research 24
  • 25. isobar nowlab - We create digital market solution ideas that combine... TECHNOLOGY Case CREATIVE Simulation Research Digital on-off Market 25
  • 26. isobar nowlab - We can help join the dots across convergence media... DIGITAL NEW DIGITAL NEAR FIELD OUT OF N-Screen TECHNOLOGIES COMMUNICATION HOME (Mobile) (NFC) ( 신기술 적용 ) (DID) ONLINE ADVERTISING WEBSITES VIRAL VARIOUS MOBILE SITES USER GENERATED SEM DIGITAL MOBILE APPS CONTENT SEO FACEBOOK, BLOG POSTS & SOCIAL APPS YOUUTUBE , COMMENTS SOCIAL BRAND PAGES SOCIAL ADS FAN PAGES 26
  • 27. isobar nowlab - Digital Space Architecture Methodology 소비자의 행동 인지 A B 소비자 행동 , 동선에 적합한 관찰 , 인터뷰 “nowlab Digital Space 인터렉션 프로토 타입 Architecture Methodology “ 디지털 환경 테스트 D C 디지털 인터페이스 및 구현 아키텍쳐 설계 27
  • 28. isobar nowlab Experience Overview Display Connection Interaction Touch Wireless Network LCD TV Input Motion (Gesture) Beam Projector Kinect motion sensor Magic Mirror Digital Camera Output Contact Touch Table Printer 28
  • 29. isobar nowlab Case Study - Seamless Retail Experience (Special K & SK-II) Kellogg SK-II 미디어 파사드 투명 디스플레이 증강현실 터치 테이블 NFC Kellogg SK-II PLAY PLAY 29
  • 30. nowlab Case Study - Get Your Energy Back… (isobar UK) Client: Toyota Campaign: Get Your Energy Back Brief Solution Results The Auris Hybrid was the most important launch for We wanted a campaign which was as innovative There are now over 130,000 views of the main film on Toyota in 2010. The car combines hybrid technology, as the car itself. To ensure the content was YouTube.(2011,12 : 275,000 views) The asset has been with the good looks and practicality of a compact talked about and shared via social media, we amplified within owned communications and driven a hatchback. needed an irresistible idea which would appeal further 94,000 views across the Toyota.co.uk and eCRM to a tech savvy audience broadcast to prospective Auris buyers. Our objective was to create a buzz about the launch and in doing so, communicate a unique quality about the We decided to create a live event in London Over 100 articles have been published across print, Auris – that it recycles energy while it drives. employing an innovative 3D projection mapping online titles and blogs. PR value is currently estimated at technique to dramatise the hybrid technology 6 million impacts with a value of £491,000. Bought The target audience was male and female drivers aged inside the car. We parked the Auris in a busy media has provided a further 132,000 views and a 15% 30-50 years who lead busy lives and demand a lot from urban location at night. To passers by, the car click to play rate. their cars. For them, image is just as important as appeared to magically transform, its metal shell economy. They like the idea of lower fuel bills and are peeling back to reveal its inner hybrid energy, In total, there have been over 350,000 known views. impressed by useful, clever technology, but they’re not symbolized with glowing blue light. When combined with the ‘Making Of’ film, user- sure about hybrid cars. We wanted to get them intrigued generated content and the views we have had on blogs and excited about what hybrid technology could do. Video content from the night was then seeded and news sites that have embedded their own video file onto a targeted websites and featured on rather than the YouTube edit, this total figure is likely to Toyota’s website, YouTube channel and be over the 500,000 mark. Facebook page. Photos, videos and tweets from the night were aggregated on a hub site: http://www.getyourenergyback.co.uk. A cinema advertisement has also been produced from the content and will air in cinemas nationwide during January / February 2011. 30
  • 31. Innovative stories Media wall Augmented reality CRM 3D projection Cross platform Digital signage New media convergence Smart Grid 31
  • 32. Connecting with DATA 32
  • 33. CR CR MM 33
  • 34. Integration data with retargeting  Using insightful data, integrated and holistic planning through implementation available for retargeting OBJECTIVES PORTRAIT FOOTPRINT JOURNEY STRATEGY PLAN ACTIVATION RESULTS
  • 35. Closed loop marketing  Seamless tracking and data management enables closed loop marketing with no licking consumer insight Quality content with ground breaking training system Integrated with mobile app. Amplifying through communities Capture the data for closing the loop
  • 36. Closed loop marketing Off line (product ) PC (website) • Speed cell • Download the mi coach application Mobile/ Digital Kiosk Synchronize Community the consumer data in the products with mi coach application • Mobile contents for education • Mobile application with features to support the training • Community in local market for sharing •Personalized and sports-specific training program plans, workout calendar, and workout feedback
  • 37. Measurement & Optimisation(Connecting the Data) Personal data tracking is rapidly increasing across multiple devices. Ongoing, rapid access to in-market response analytics & listening platforms allows for intelligently optimizing the seamless brand experience for the personalized“digital persona”. Pewr Personalized Digital Data Persona
  • 38. Isobar 38
  • 39. Our Group 39
  • 40. What We Do We bring people & brands together like never before… 40

Editor's Notes

  1. Hello! We are Isobar. And I am Sunyoung lee, CEO of Isobar Korea. We are the global digital communication companies under the Aegis media. Today, I would like to bring you into the digital AD and the evolution of digital communication.
  2. Last year, Isobar APAC was awarded as the digital agency of the year in the region. Isobar Korea was awarded as the digital Agency of the year in the North Asia for 2 years in a row. That represents that Isobar is the true global digital network in delivering the valuable service to the industry leading clients.
  3. We have 3,000 digital specialist in the 31 countries, the one of the largest digital groups in the world.
  4. Rather than simply replicate what has come before or chart an identical course to today’s established digital networks, we are creating a thoroughly modern network by harnessing our unique understanding of the changing consumer landscape, and delivering across the full power of bought, owned and earned media. Isobar is a new breed of challenger communications agency network with digital at its heart. Isobar is idea-led, technologically advanced, and media enabled, built for today’s convergent consumer world.
  5. In the digitalized world, the most important thing is how to connect people with each other and with brands. So, I think it would be quite interesting topic today, “ connecting Me “.
  6. I think Brands are like a living human being. It has its own stage of growing. No awareness, starts to be known, becomes well known and be a love mark to the consumers. But, every brand is not connected to the consumer. We need to define how we help consumers connected with the brand
  7. I think Brands are like a living human being. It has its own stage of growing. No awareness, starts to be known, becomes well known and be a love mark to the consumers. But, every brand is not connected to the consumer. We need to define how we help consumers connected with the brand
  8. So, lots of people said “ we need to extend, enrich and create brand stories with consumer engagement and make it, shareable, searchable and measurable. Yes. It sounds like as simple as it is. But, how it becomes really happening ?
  9. We should not forget about the fact that digital is not for someone who is early adopter, who is the tech savvy and who is young. At present, digital is our life there fore we are talking about ourselves, simply describing our daily life.
  10. When it comes to connecting people, Social can not be go unnoticed. Now, everyone goes is Social, every brand is doing social and every communication happens in the social.
  11. In fact, the influence of facebook is the vivid experience on how digital social activities are moving the world. Korea might be the nation where facebook has landed late and taken times to be noticed. However, now, it becomes huge and big in the market.
  12. Abraham Maslow – US Professor of Psychology, who established Maslow’s hierarchy of needs. He stressed the importance of
  13. We have the various innovative works, but sometimes we show our case in the interesting way. This nowlab showreel’s theme is ‘ pioneering with nowlab ‘.
  14. Abraham Maslow – US Professor of Psychology, who established Maslow’s hierarchy of needs. He stressed the importance of
  15. Nowlab is also thinking about how we drive the intelligent strategy through DATA management. Data coming out of consumers’ experience is huge assets for successful marketing activities.
  16. Personal data tracking is the rapidly increase across multiple devices. Ongoing, and rapid access to in- market response analytics and listening platform allows for intelligently optimizing the seamless brand experience for the personalized digital persona.
  17. Abraham Maslow – US Professor of Psychology, who established Maslow’s hierarchy of needs. He stressed the importance of
  18. Our purpose is simple. We want to bring people and brands together in the most effective way. Whatever it takes.