Samasource is a social enterprise that harnesses the power of the digital economy to lift people out of poverty by providing work that pays a living wage in places with high rates of unemployment. Samasource delivers high-quality data solutions including data verification and enrichment, content curation, and machine learning to companies like Google, Microsoft, Cisco, Glassdoor, TripAdvisor, and many more.

1. SAMASOURCE
Leila Toplic
Vice President of Marketing and Partnerships
2017 Mission St. Suite 301
San Francisco, CA 94110

2. SAMASOURCE
MISSION

3. At Samasource, we harness the power of
the digital economy to lift people out of
poverty by providing work that pays a living
wage in places with high rates of
unemployment.
We call that Impact Sourcing.

4. SAMASOURCE LOCATIONS
Haiti
Ghana
Uganda Kenya
India

5. SAMASOURCE SOLUTION OFFERING

6. We provide high-quality
data solutions for your
business and manage
the end-to-end delivery
process through secure
onshore, nearshore and
offshore operations.

7. DATA PROJECTS THAT REQUIRE A HUMAN TOUCH
CONTENT SERVICES
Content curation
Content digitization
Content moderation
Sentiment analysis
SAMASOURCE SERVICES
DATA SERVICES
Data collection
Data verification
Data enrichment
IMAGE SERVICES
Image annotation
Image optimization
MACHINE LEARNING
Image annotation
Data verification &
classification

8. CONTENT SERVICES
Content Curation
Provide high-quality product
descriptions, content
reviews and editing
Content Digitization
Make your images and
written content
discoverable
Content Moderation
Protect your community
from inappropriate content
Sentiment Analysis
Determine and score the
sentiment of your
audience
“When we first started the project, we didn’t know the exact scope. Samasource let us be flexible and
experiment until we found the perfect solution.”
– RAM RAMPALLI, DIRECTOR OF PRODUCT MANAGEMENT

9. “Fast turnaround, excellent quality, and impressive customer service — Samasource definitely
delivered for us. ”
– MONICA ROGATI, SENIOR DATA SCIENTIST
DATA SERVICES
Data Collection
Enhance your data through
gathering, sorting and
cleansing data sets
Data Verification
Validate accuracy and
consistency of your data
Data Enrichment
Enhance existing data sets
through research

10. “Samasource has been extremely responsive to our needs and the quality of the results that we've
seen has been really compelling. It's been a fantastic partnership and I can see it growing from here.”
– JOHN KELLEY, DIRECTOR OF PRODUCT MANAGEMENT
IMAGE SERVICES
Image Annotation
Make your images
searchable and classifiable
through tagging, captioning,
and assigning keywords
Image Optimization
Enhance images through
photo moderation for a
better user experience

11. MACHINE LEARNING
Image Annotation
Deliver a superior end-product by
training your computer algorithms with
accurately annotated images including
plotting of points, polygons, lines, and
rectangles with specific metadata tags.
Data Verification & Classification
Create a precise and structured data
set for training your algorithms

12. CUSTOMERS
HIGH-TECH • COMMUNICATIONS, MEDIA & ENTERTAINMENT • E-COMMERCE • AUTOMOTIVE

13. METHODOLOGY & INFRASTRUCTURE

14. DISCOVER
Client Objective Alignment
Gather Requirements
Scope
Contract
SERVICE DELIVERY
Project Launch
SLA Management
KPI Reporting
PLAN
Platform Configuration
Workflow Management
Training
Quality Strategy
ENHANCE & EVOLVE
Process Improvements
Change Management
Iterate
SERVICE DELIVERY METHODOLOGY
CONSULTATIVE SERVICES
End-to-end account
management support
Secure technical
infrastructure
Onshore project
management
Offshore, nearshore, and
onshore operations

15. TECHNOLOGY: SAMAHUB
The SamaHUB is web-based application for managing large data projects, including
task workflow, distribution, quality control, and project-based training
Anytime, anywhere access
Web-based software that is
accessible anywhere with an
internet connection
Scale projects quickly
Task-distribution engine
enables fast distribution
of projects
Customized for you
Client portal that is
customized to your
project requirements
Quality assurance
Built-in quality
control tools ensure
99.9% SLAs

16. Impact Tracking
Survey, track and assess worker benefits
Workflow Management
Work management for teams from 2 people to 1,000’s
Real time views of work being completed
Training workflows to ensure quality work
Customer Specific Configuration
Roles based access
Customer specific workflow, labels and fields
Customer data delivery through API or CSV
Quality Control
Inspect quality of tasks
Review and manage tasks
Automate quality assurance through “gold”
Analytics
Monitor project progress and quality
score by individual, team or project
SAMAHUB FEATURES

17. FACILITIES
PHYSICAL SECURITY
Access card security and alarm
systems
Background check on all
employees
Data security agreement with
each employee
Blocking of recording devices
(Floppy Disk & CD-ROM Drives)
TECHNOLOGICAL SECURITY
Encryption devices /
Firewall & VPN
LAN & WAN – 100%
redundancy in power
and control
Back-ups for all
applications
ISO certified sites
IT INFRASTRUCTURE &
SUPPORT CAPABILITIES
In house expertise in technical
domains – Software,
Networking, Help desk
Business Continuity Planning
(BCP), Data Recovery DR
Customized Reports and
client-specific tools
24 X 7 technical support;
Real-time network monitoring
& management

18. SAMASOURCE
IMPACT

19. IMPACT SOURCING - SOCIAL IMPACT
Impact Sourcing is a business process sourcing model that provides quality and cost at parity with traditional BPO services.
Our Impact Sourcing model allows people to improve their condition on their own terms, learn new skills, and become
producers in the global economy, not just consumers.
IN JUST OVER SIX YEARS, WE’VE INCREASED HOUSEHOLD INCOME FOR OVER 27,000
PEOPLE FROM LOW-INCOME COMMUNITIES IN KENYA, UGANDA, INDIA, AND HAITI.
FOR COMPANIES IT MEANS
Access to a qualified, reliable,
rigorously trained talent pool with skill
sets closely aligned to client needs
Ability to increase footprint in new
markets and access opportunities
to fulfill CSR objectives
Opportunity to make a
positive impact on society
while doing business

20. $804 / YR
BEFORE
$2,974 / YR
AFTER
JULIET

21. SAMASOURCE IN THE NEWS
“The biggest innovation is realizing what poor people need. That what they want more than
anything else is to earn a dignified living.” – Manuela Saragosa
“Technology is changing every field, including addressing global unemployment issues.
[Samasource] is obviously an amazing business model with a greater purpose.”
– Deirdre Bolton
“I love the expansive scope of the notion of Samasource. Unemployment seems like such an
impossible thing to get around if you’re so surrounded by it, particularly as a young person or
someone with no education, or minimal education, how could you ever overcome it without any
opportunities?” – Cory Johnson

22. CONTACT US
leila.toplic@samagroup.co