Download to read offline
salesforce overview, an interesting presentation.pptx
- 1. Salesforce Overview kickoff at2:00 PM Sujesh Ramachandran Speaker @ramsujesh Madan Khichi Trailhead Workshop @madankhichi
- 2. Todays Agenda: • Introduction • SalesforceOverview • Cloud Services • Salesforce Architecture • What is it for you? • Fun way to learn - Trailhead • Q&A ~30 MinSession Don’t wait to ask questions! Just raise your hand • Hands On Workshop ~45 MinSession
- 3. Future Lookingstatement underthePrivate Securities LitigationReform Act of 1995: Thispresentation may contain forward-lookingstatements that involve risks,uncertainties,and assumptions.If any such uncertainties materialize or if any of the assumptions proves incorrect, the resultsof salesforce.com, inc. could differmaterially from the resultsexpressedor implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking,includingany projections of productor service availability, subscribergrowth, earnings, revenues, or other financial items and any statements regardingstrategies or plans of management for futureoperations, statementsof belief, any statementsconcerningnew, planned, or upgradedservices or technology developments and customer contracts or useof our services. The risksand uncertaintiesreferred to above include– but are not limited to – risksassociated with developingand delivering new functionalityforour service, new products and services, ournew businessmodel, ourpast operatinglosses,possiblefluctuationsin ouroperating resultsand rate of growth, interruptionsor delays in ourWeb hosting, breach of our securitymeasures, the outcome of any litigation, risksassociated with completed and any possible mergers and acquisitions, the immature market in which we operate, ourrelatively limited operatinghistory,ourabilityto expand,retain, and motivate our employees and manage ourgrowth, new releases of ourservice and successful customer deployment, our limited historyresellingnon-salesforce.com products,and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial resultsof salesforce.com,inc. isincluded in ourannual reporton Form 10-K forthe most recent fiscalyear and in ourquarterly reporton Form 10- Q forthe most recent fiscalquarter.Thesedocumentsand otherscontainingimportant disclosuresare available on the SEC Filings sectionof the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, pressreleases or publicstatements are not currentlyavailable and may not be delivered on time or at all. Customers who purchaseourservices shouldmake the purchase decisionsbased uponfeatures that are currently available. Salesforce.com, inc. assumesno obligationand doesnot intend to update these forward-looking statements. FutureLooking Statements
- 4.
- 5. Cloud Computing Cloud computingrefers to Internet-based computing Offsite Accessing offsite IT resources in a data centre that's not your own. You don't buy the servers and storage, someone else does 1 Virtual You assemble software stacks of databases, web servers, operating systems, storage, and networking, then manage them as virtual servers 2 On Demand Use when needed, including processors, memory, network, bandwidth, storage 3 Subscription Style These tend to be month-to-month or pay-per- use 4 Simple Configure resources extremely quickly 5 Web Based Cloud computing involves browser access to hosted data and resources 6
- 6. Cloud Computing |Services
- 7. CRM | CustomerRelation Management CRM is a strategy for managing a company’s interactions with clients and sales prospects and ensuring the ‘Connect’ sustains throughout the relation. Continuous exchange of information across all customer channels/touch points Personalised products/servic es based on specific needs and expectations Consistent user experience across all touch- points Real-time access to all customer information to enable quick decisions CRM Syste ms Benefits • Quick and specific response • Flexible resolutions • No rigidity • Less Bureaucracy • Easy information availability • Higher revenues through lesser personnel • Reduced maintenance (cost & time) • Activities targeted at revenue
- 8. Global CRM Leader 7 industryleading apps. 1 platform. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with th e highest ratings or other designation. Gartner research publications consist of the opinio ns of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. The Gartner documents are available upon request from Salesforce.
- 9.
- 10. 2013 •2014 •20152008 •2009 •2010 2011 •2012 •2013 2014 •2015 2011 •2012 2013 •2014 2015 Most innovativ e companies in the world 20K FY16 Employees Salesforce: 4th Largest Enterprise Software Company in the World This Year 4th largest software company based on analyst consensus revenue for FY2017. Salesforce fiscal 2017 guidance provided November 18, 2015 : "revenue for the company's full fiscal year 2017 is projected to be approximately $8.0B to $8.1B.” $ 6.67 B FY16 annual revenue
- 11.
- 13. Run Your BusinessFrom Phone and Connect Any Products 6B + sm artphones by 2020 75 B Connecte d products by 2020 24 °
- 14. A Complete Platform forCustomer Success Customer Success Services Customer Success Platform Complete CRM Developer Success Platform 5.5 million apps Force.co m Shiel d Trailhea d Wav e Thunde r Lightnin g Heroku Enterprise AppExchan ge App s Analytic s Marketing Service Communit y IoT Sale s Success Com m unity 2 million members MVPs / Events/ Community Success Ecosyste m SI’s / ISV’s AppExchang e Salesforce Success Services Customer Success Managers Ignite / Program Architects Multitenant Cloud
- 15. salesforce.com: Customer CompanyArchitecture Any Social Network Any Device Back End System s Any App ERP Financ e AppExchange Apps Public or Private Apps Sales Service Marketing AppExchange Data.com Chatter Work.com Communities Force.com Heroku Fuel Data Model Trusted, Scalable Multi-Tenant Infrastructure Connected Products Connected Partners Connected Employees Connected Customers
- 16. What is itfor you?
- 17. Salesforce.com | YourRole ? Administrato r User Management Securit y Workflo w Process Builder Role s Many more… Developer / Architect Ape x Visualforc e Lightnin g Trigger s Herok u JavaScri pt Many more… Consultant / Analyst Function al Use cases Requirement Gathering Analysi s Documentatio n Many more…
- 18. Salesforce.com Certification Program http://certification.salesforce.com/credentialoverview AdministratorTrack Manage and Configure Salesforce Prerequisite: Salesforce.com Certified Administrator Implementation Expert Track Design Sales & Service Cloud Solutions Developer Track Develop Custom Force.com Apps Architect Track Architect a Complete Force.com Solution Prerequisite: Salesforce.com Certified Administrator Prerequisite: Salesforce.com Certified Platform Builder II
- 19. Fun Way toLearn Salesforce
- 20. ` Everyone Learns usingTrailhead Unleash your team’sfullpotential www.trailhead.salesforce.com Free online interactive training for everyone! Bring developers, IT, and business together.
- 21.
- 22. Hands-On Workshop ~ in10 Minutes
- 23. 1 . • Laptop &Power Backup 2 . • Internet Connectivity 3 . • Salesforce Developer edition account Prerequisites For Workshop https://developer.salesforce.com/
- 24. Hands-On Workshop Quick Start:Build Your First App
- 25.
- 26.
- 27.