Sidhi Trainings offer a unique opportunity for individuals seeking to accelerate their careers by learning trending and advanced software. Our courses are designed to provide comprehensive instruction in the latest technologies, covering everything from fundamentals to advanced concepts.
2. What is a Salesforce Administrator?
A Sales administrator solves business problems by customizing the Salesforce Platform. They build, configure,
and automate technology solutions to deliver business value. Salesforce Administrators work with stakeholders
to define system requirements and customize the platform. Most importantly, they enable users to get the most
out of Salesforce technology.
A Salesforce Admin best understands how to make the platform work for their company’s goals. Some
organizations may employ just one admin; some employ many people in this role.
Core responsibilities include supporting users, managing data, maintaining security standards, and delivering
actionable analytics. A Salesforce Administrator’s colleagues can rely on them to:
• Maintain the platform
• Make it as easy as possible for users of any technical level to use Salesforce
• Stay current on the platform’s new tools, capabilities, and updates
Think of Salesforce Administrators as your trusted advisor on all things Salesforce. They are a vital bridge
between business and technology
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3. What does a Salesforce Administrator
do?
In some organizations, administrator jobs are combined with other roles. Depending on their needs, some hire for
this role specifically. Because of our platform capabilities, having someone with an admin certification (more on
that in a minute) can ensure the company is using the platform to its fullest potential.
Take, for example, your sales team. They might use the sales cloud to keep track of opportunities and close
deals. With the help of a Salesforce Admin, your salespeople can set up personalized dashboards, fields, alerts,
and reports to shorten the sales cycle and track every lead in greater detail. This level of organization can lead to
greater satisfaction among salespeople and new customers.
And that’s just one department. We have solutions for almost every company team, including sales, marketing,
customer service, and more. Each department can learn how to use our platform most effectively from the
Salesforce Admin.
The Salesforce ecosystem is an interconnected network of Trailblazers who are building their careers,
companies, and communities with Salesforce. As the Salesforce ecosystem grows, so does the Salesforce admin
role. The opportunities for admins are endless and with the right skills and tools, you will continue to thrive.
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5. How to become a Salesforce Admin
You do not need a technical background or knowledge of Salesforce technology to begin. Anyone with a
computer and an internet connection anywhere in the world can get trained on trailhead-Salesforce's free online
learning platform designed to teach new students and seasoned professionals a wide variety of business skills.
Best of all, learning to become a Salesforce Admin happens online and on your schedule.
To find work as an admin, you must prepare and study and then pass the Salesforce certified administrator exam.
Absolute beginners kick things off by learning what the Salesforce platform is and what it does and then build on
that learning in a series of engaging modules. We estimate that it takes around 115–125 hours of study and
preparation to pass.
Core skills Admins should strive to develop to be successful include:
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6. Core skills Admins should strive to develop to be
successful include:
• Product Management
• User Management
• Data Management
• Security
• Business Analysis
• Automating Processes
• Analyzing Data
• Problem-Solving
• Communication
• Learner Mindset
• Attention to Detail
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7. Career prospects and opportunities for
Salesforce Admins
As our Trailblazers continue to grow and impact business, Salesforce Admin jobs will grow, too. Our research shows
148% job growth for admins in the past 5 years (US data) and a median U.S. salary of $86,000. It’s a career path for
people who love to learn and for professionals who enjoy using the latest technology.
Some people who earn their Salesforce Administrator Certificate do so to supplement their current role in a company –
and potentially secure a higher salary Others use it to enrich their resume and find a new position.
Many companies across industries and of different sizes use Salesforce, including retailers, nonprofits, financial services,
healthcare providers, software companies, and businesses that provide a service.
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