Our clients experience : Better Sales.  Better Partners. Better Products Rocket Builders is a consulting group focused on helping companies  identify  and  capitalize  on market  opportunities.
Sales on a Shoestring Using partners to grow  your company ACG Jan 12 2005 Vancouver BC
Agenda Face to face selling has changed The cost of not having a process Sales models Traditional. Leveragable. Summary
F2F sales have changed Its called the  “ leaky pipe”   problem. It is easier to  sell solutions to solve or patch critical “leaks” in a system.  It has become more difficult to sell major overhauls to clients
The cost of not having a process. Revenue Staircase MARKET POSITIONING MARKET DEVELOPMENT SALES CAMPAIGNS SALES MANAGEMENT Time $
Traditional Sales Model Direct. Representative.  Distributors And/or In-house Support. “ Put more men on the job!”
Leveragable Sales Models Customer as salesman. 100% partner sales. Direct Internet. Product as salesman. Co-Marketing  Partnering on markets Contra
Leveragable Sales Models (cont) Remote selling tools Websales  Target lighthouse accounts  use the tradeshow  Use your  customers  Use your small size
Dell Computer  model. Customer tells you what they want to buy. Simple, configurable – a tough business. Success Drive to operational excellence . Customer as Salesman
100% through Partners YKK  model. Patent on locking zipper No manufacturing, license only Success Be the gorilla and  get critical mass.
Direct (Internet) Marketing Internet spam is an example. E.g.  Mini webcam. Lots of documentation on how to do. Success Easily recognized value.  Handle with telesales.
Product as Salesmen Quicktax If you want to access this feature – upgrade. Success  Pilot projects that give a daily indicator of the ROI.
Co-Marketing Find companies with complimentary products or services that need information /leads from the same target market.  Eg.  If two customers shared the same resource, you could do market research sales for both.
Partnering on Markets Develop alliances/partnerships where each company represents the other in business development efforts in the same market.  You may share channels, business development and or complimentary products.
Contra The exchange of services or products that mutually benefit both companies. Once the domain of large distributors, it is not always a monetary exchange.
Use your Technical Specialist This obtains trust at the technical level and works as you move to the 2nd and 3rd level of the sale. Called the service manager sale in retail  sales.
Websales You need to touch each customer nine times before they say yes  Use products for demos, conference calls and product walkthoughs  Placeware, Webex, Genesys, Netmeeting  for demos  Tagline  for conference calls Hidden pages on your website for customer presentations
Target Lighthouse accounts Pure Geoffrey Moore Looking for validation and proof Clients who swing a big influence stick
Use the tradeshow Do more than just go.  Plan to win.  You do not always need a booth
Use your customers Have them help you find new customers Use them in good and bad times Go back to the table References, references
Use your small size You are nimble They are talking to the decision maker There is no need to wait Outrageous service starts with you
Closing Survival requires: Innovation.  Maintenance of  unfair competitive advantage. Operational excellence in your own house.  Climbing the sales margin ladder with help from others.
Reg Nordman 604-812-7073 [email_address] 460- 1122 Mainland Ave. Vanc. www.rocketbuilders.com Better sales , better partners, better products.
References Mike Sattterfield.  Driving the OEM Deal.  R&R   March 2002 Wyatt Mullin and Colin McWhinnie,  Sales on a Shoestring  , R&R May 2003 Geoffrey Moore. March 2003.  Acetech 2003. Clayton Christenson – March  2003.  HBS Working Knowledge paper
Top Ten Myths of Selling  ( Rackham ) Myth #1: “Selling is selling – a good salesperson can sell anything”  Is the customer talking? Myth #2: “To get more orders, make more calls”  Quality?  Myth #3: "Always call high"  Do you know enough? Myth #4: "Use plenty of open questions -they're more powerful than closed questions  Hah!   Myth #5: "Close early and close often"  Good deals close themselves
Top Ten Myths of Selling ( Rackham ) Myth #6: "You never get a second chance to make a first impression.  Can you solve the problem? Myth #7: "Salespeople are born, not made"  Who creates trust? Myth #8: "Welcome objections - they're a sure sign of buyer interest"  Reduce, not encourage them Myth #9: "Never attack the competition“   Show generic lacks. Myth #10: "Give the most attention to your biggest accounts"  They may be your most expensive .
How the leaky pipe model works Marketing drives a meeting wrto a critical pain point. e.g   Computer Associates TV commercial Your evidence supports your solution. Earn your meeting at a top level. Use the referral path. Concentrate on the top five deals.

Sales On A Shoestring

  • 1.
    Our clients experience: Better Sales. Better Partners. Better Products Rocket Builders is a consulting group focused on helping companies identify and capitalize on market opportunities.
  • 2.
    Sales on aShoestring Using partners to grow your company ACG Jan 12 2005 Vancouver BC
  • 3.
    Agenda Face toface selling has changed The cost of not having a process Sales models Traditional. Leveragable. Summary
  • 4.
    F2F sales havechanged Its called the “ leaky pipe” problem. It is easier to sell solutions to solve or patch critical “leaks” in a system. It has become more difficult to sell major overhauls to clients
  • 5.
    The cost ofnot having a process. Revenue Staircase MARKET POSITIONING MARKET DEVELOPMENT SALES CAMPAIGNS SALES MANAGEMENT Time $
  • 6.
    Traditional Sales ModelDirect. Representative. Distributors And/or In-house Support. “ Put more men on the job!”
  • 7.
    Leveragable Sales ModelsCustomer as salesman. 100% partner sales. Direct Internet. Product as salesman. Co-Marketing Partnering on markets Contra
  • 8.
    Leveragable Sales Models(cont) Remote selling tools Websales Target lighthouse accounts use the tradeshow Use your customers Use your small size
  • 9.
    Dell Computer model. Customer tells you what they want to buy. Simple, configurable – a tough business. Success Drive to operational excellence . Customer as Salesman
  • 10.
    100% through PartnersYKK model. Patent on locking zipper No manufacturing, license only Success Be the gorilla and get critical mass.
  • 11.
    Direct (Internet) MarketingInternet spam is an example. E.g. Mini webcam. Lots of documentation on how to do. Success Easily recognized value. Handle with telesales.
  • 12.
    Product as SalesmenQuicktax If you want to access this feature – upgrade. Success Pilot projects that give a daily indicator of the ROI.
  • 13.
    Co-Marketing Find companieswith complimentary products or services that need information /leads from the same target market. Eg. If two customers shared the same resource, you could do market research sales for both.
  • 14.
    Partnering on MarketsDevelop alliances/partnerships where each company represents the other in business development efforts in the same market. You may share channels, business development and or complimentary products.
  • 15.
    Contra The exchangeof services or products that mutually benefit both companies. Once the domain of large distributors, it is not always a monetary exchange.
  • 16.
    Use your TechnicalSpecialist This obtains trust at the technical level and works as you move to the 2nd and 3rd level of the sale. Called the service manager sale in retail sales.
  • 17.
    Websales You needto touch each customer nine times before they say yes Use products for demos, conference calls and product walkthoughs Placeware, Webex, Genesys, Netmeeting for demos Tagline for conference calls Hidden pages on your website for customer presentations
  • 18.
    Target Lighthouse accountsPure Geoffrey Moore Looking for validation and proof Clients who swing a big influence stick
  • 19.
    Use the tradeshowDo more than just go. Plan to win. You do not always need a booth
  • 20.
    Use your customersHave them help you find new customers Use them in good and bad times Go back to the table References, references
  • 21.
    Use your smallsize You are nimble They are talking to the decision maker There is no need to wait Outrageous service starts with you
  • 22.
    Closing Survival requires:Innovation. Maintenance of unfair competitive advantage. Operational excellence in your own house. Climbing the sales margin ladder with help from others.
  • 23.
    Reg Nordman 604-812-7073[email_address] 460- 1122 Mainland Ave. Vanc. www.rocketbuilders.com Better sales , better partners, better products.
  • 24.
    References Mike Sattterfield. Driving the OEM Deal. R&R March 2002 Wyatt Mullin and Colin McWhinnie, Sales on a Shoestring , R&R May 2003 Geoffrey Moore. March 2003. Acetech 2003. Clayton Christenson – March 2003. HBS Working Knowledge paper
  • 25.
    Top Ten Mythsof Selling ( Rackham ) Myth #1: “Selling is selling – a good salesperson can sell anything” Is the customer talking? Myth #2: “To get more orders, make more calls” Quality? Myth #3: "Always call high" Do you know enough? Myth #4: "Use plenty of open questions -they're more powerful than closed questions Hah! Myth #5: "Close early and close often" Good deals close themselves
  • 26.
    Top Ten Mythsof Selling ( Rackham ) Myth #6: "You never get a second chance to make a first impression. Can you solve the problem? Myth #7: "Salespeople are born, not made" Who creates trust? Myth #8: "Welcome objections - they're a sure sign of buyer interest" Reduce, not encourage them Myth #9: "Never attack the competition“ Show generic lacks. Myth #10: "Give the most attention to your biggest accounts" They may be your most expensive .
  • 27.
    How the leakypipe model works Marketing drives a meeting wrto a critical pain point. e.g Computer Associates TV commercial Your evidence supports your solution. Earn your meeting at a top level. Use the referral path. Concentrate on the top five deals.