1. OBJECTIVE
A go getter, team player and result oriented MBA Operations- individual [Graduate Degree: B.E. (Electronics &
Telecommunication)] possessing effective communication skills. Aim at bridging engineering performance gaps to
benefit business interests.
EDUCATION
MBA (Majors in Operations), SIOM, Symbiosis International University [SIU, Pune]
B.E (Electronics & Telecommunication), Pune University
WORK HISTORY
Business Analyst May 2011-Till Date
HCL Technologies, Noida
Responsibilities:
• Involved in writing use cases and prioritizing the same according to the needs, along with requirements
gathering, analyzing and documenting the requirements (BRD & FRD) from the client.
• Creation of initial BRDs
• Creation of SRS with the help of pre Sales team
• Creation of final FS Document
• Doing Knowledge Management/ Content Management for 300+ HCL Client Portals on SP13 as admin,
which means right from editing the portal to creating and maintaining Custom list, Document libraries,
workflows, customizations, Dashboards, integrations, webparts
• Creating and maintaining SharePoint Portal (Engagement SharePoint Portals) and Micro sites/Sub Sites
based on the client requirement using SharePoint 2010/2013.
• The Entire content on SP Portals for Client as well as internal Portal is managed by me and also the
sanitization is done on the content to make sure relevant content is added to the portal also sanitization is
done based on certain keywords which we feel are irrelevant
• Working as Knowledge Auditor and making sure the content in the portal is sanitized and appropriate
content is shared with the users
• Creating, Driving and Maintaining Entire Knowledge Management Portal called arKMedes which is the
only knowledge Management Portal/ Content Management in HCL open for all HCL Employees based on
SharePoint 2013. Also sanitization is done to make sure relevant content is added into the Portal
• Working on Communities and also including Blogs, Wikis, Discussion Forums to make it more collaborative
and Social
• Driving an initiative called SKI (Microsite with in a SP10 Website) which is basically to share Explicit and
Implicit Knowledge within various projects. The entire Microsite is created and maintained by me.
• Give presentation and Demos to all the clients on SP13. Also have recorded various sessions on SP13
• Responsible for addressing the daily production issues for Knowledge Management( KM) Portal also called
Engagement
Sahil Gupta
Mail: ersahil@yahoo.com
Mobile No: +91 9971986912

2. • Generating reports on New sites created, site usage, Hit rate for analysis and decision making.
• Writing use Case and FS for any change that has to be made in Internal Knowledge Management Portal,
subsequently Technical team works on implementation
• Complete ownership of Knowledge-Catalogue Portal (KCP) on SharePoint. The purpose of the KCP will be
to catalogue Reusables Assets from different projects Inside our Organization so that it can be used in
other similar Projects.
• Creation of KEDB ( Known Error Data Base) on SharePoint Portal.
• Complete Migration of SP10 to SP13 followed by Demos to New SP13 Users
• Working on Innovative new features apart from OOB SP13 features
• Complete ownership of Sharepoint2010 Internal dashboard for HCL
• Complete ownership of PCP( Project Closure Portal) based on SP10 where the entire HCL Contributes the
project related Information
• Functional Consultant for SharePoint 2010/2013.
• Working Content management Expert in the team
• Taking complete ownership of eDNA( Connection with Experts on Lync2013)
• Conducting Weekly/Monthly Clients Calls
• Presentation to clients on complete SP10/13 Portal.
ECMP Consultant May 2010– May 2011
HCL Technologies, Chennai
Responsibilities:
• Worked as Enterprise Content Management Portal (ECMP) Consultant
• Creation of initial BRDs
• Creation of SRS with the help of pre Sales team
• Creation of final FS Document
• Extensive Experience in Client Interaction, Requirements gathering, Analyzing and Defining business and
Functional requirements.
• Market Analysis and Comparison study (Market Leaders) of ECM (Enterprise Content Management)
Vendors.
• Functional and technical exposure to various ECMP tools- Oracle 11g, FileNet, SharePoint 2010,
SharePoint 2013,EMC Documentum, Interwoven ,Cloud Computing, Cloud Technology Day, SAP
Transmission Engineer Jan 2008 – Feb 2008
Zee Networks, Noida
Responsibilities:
• Responsible for Quality Assurance of the transmission of audio and video signals.
• Addressing the issues related to transmission of signals.
• Daily Issue report generation.

3. • Channels worked with: Zee Cinema, Zee TV and Zee Next.
TECHNICAL SKILLS
PROCESS ANALYSIS
and SCM
CORE OPERATIONS
STRATEGY
MANAGEMENT
FOREIGN
LANGUAGE
Technical/tool
skills
Process Analysis,
Process Improvement,
Business Statistics
(SPSS, Minitab)
Material and inventory
management – MM,
MPR, DSP, OSP, ECO, SMR
(APICS as curriculum)
Business Strategy,
Project
Management,
Knowledge/Content
Management,
German
Win Professional,
SharePoint10/13,
IBM FileNet, EMC
Documentum,
Thunderhead,
Oracle 11g, SAP
Supply Chain
Management and
Value stream mapping
Lean, Kaizen, Kanban, 5S,
JIT, BPR, TQM, ISO
Project costing and
Budgeting
MS Visio, Project
management tools
(PM Smart), Visual
Source Safe (VSS),
MS Project, MS
Office, SPSS, MS
Access, IE, Mozilla,
BMC Remedy
Console
CERTIFICATIONS AND TRAININGS
• MBA in Operations with electives as Software Project Management, Product and Brand Management,
Marketing operations and Operation in financial services.
• Have been trained in Enterprise Content Management products : Oracle 11g, FileNet, SharePoint 2010,
SharePoint 2013, EMC Documentum, Interwoven ,Cloud Computing, Cloud Technology Day, SAP
• Have been certified in FileNet (Business Development) conducted by FileNet
• Six Sigma Green-Belt Certified by KPMG
• Enterprise Content Management portal( ECMP) Certified
• Have been trained in SAP-Sales and Distribution module
• Certified in International Logistics conducted by CII Institute of Logistics
• Certified in BPR conducted by Quality Circle Forum of India
• Certified in AHBAP( Associate HCL Business Analyst Program) from HCL Technologies
• Certified in SharePoint 2010 and SharePoint2013 internal training from HCL
• Certified Knowledge Auditor
• Certified in Professional Skills” Working in teams” from HCL
PROJECTS
Project : arKMedes (Knowledge Management Portal) based on SharePoint 2013

4. Client : HCL Technologies
Role : Business Analyst, SharePoint Consultant, Knowledge/Content Management Expert
Description :
arKMedes is an Knowledge /content Management SharePoint 2013 based portal for HCLits. This
portal is a live application where the users can upload their knowledge and get benefited with
the knowledge shared by others as well. This portal has several features like forum, communities,
video section, voice section, Events, communities, blogs, PM templates,Wikis
Responsibility :
• Creating, Driving and Maintaining Entire Knowledge Management Portal called arKMedes which
is the only knowledge Management Portal/ Content Management in HCL open for all HCL
Employees based on SharePoint 2013. Also sanitization is done to make sure relevant content is
added into the Portal
• Working as SharePoint 2010/2013 Functional consultant in the team
• Working as Knowledge/Content Management Expert
• Doing Knowledge Management/ Content Management for 300+ HCL Client Portals on SP13 as
admin, which means right from editing the portal to creating and maintaining Custom list,
Document libraries, workflows, customizations, Dashboards, integrations, webparts
• The Entire content on SP Portals for Client as well as internal Portal is managed by me and also
the sanitization is done on the content to make sure relevant content is added to the portal also
sanitization is done based on certain keywords which we feel are irrelevant
• Writing use Case and FS for any change that has to be made in Internal Knowledge/Content
Management Portal, subsequently Technical team works on implementation
• Involved in writing use cases and prioritizing the same according to the needs, along with
requirements gathering, analyzing and documenting the requirements (BRD & FRD) from the
client.
• Creating SharePoint Based Website (Engagement SharePoint Portal) and Micro sites based on the
client requirement using SharePoint 2010/2013. The entire content sanitization is done by me as
Knowledge Auditor
• Responsible for addressing the daily and monthly production issues.
• Generating reports on New sites created, site usage, Hit rate for analysis and decision making.
• Driving an initiative called SKI (Microsite with in a Site) which is basically to share Explicit and
Implicit Knowledge within various projects. The entire Microsite is created and maintained by
me.
• Give presentation to internal clients on Engagement SharePoint Portal and on SKI Initiative and
its benefits.
• Working on Communities and also including Blogs, Wikis, Discussion Forums to make it more
collaborative and Social
• Implemented Six Sigma for the SKI Initiative to study the progress and come up with impact from
this Initiative. Boeing Engagement Portal has showed dollar savings of $51K from this initiative
• Working to initiative called K-Audit where Knowledge assets( Reusables within project) on
Project Closure portal will be audited and shared across Engagements and Enterprise
• Working dedicatedly on a project which is creation of K-Catalogue Portal (KCP) on SharePoint.
The purpose of the KCP will be to catalogue Reusables Assets from different projects Inside our
Organization so that it can be used in other similar Project.
• Working as Knowledge Auditor fork-Audit and the aim is to sanitize the data and make sure
relevant data is present in the K-Catalogue Portal (KCP)

5. • Doing the Content Management for Telecom, Banking, Logistics, Manufacturing, Insurance,
healthcare clients
• The three major telecom clients working on SharePoint portal and we are doing content
management for them are T-Mobile, Cisco and Rackspace
• Successful Implementation of KEDB from various IM Tools
• Complete ownership of HCL Internal Dashboard based on SharePoint 13 and SharePoint 10
• Integration of Project Closure Portal with Project Initiation Portal
• Working on a new initiative called eDNA where based on any query the system locates an expert
and connect the user to the expert in an IM Conversation on Lync2013.
• Taking care of the functional issues on the SP10/13 portals. BMC remedy is the tool used to solve
and take care of the tickets
• Weekly Monthly Clients calls on SP10 and SP13 Portal
• Complete SP10 Customer Websites migration to SP13 followed by Demo and presentations given
to all the users. Also recorded Videos on SP13 for the new SharePoint Users
• Demo to new users on SharePoint 13 Portal.
Project : Vendor Evaluation
Organization : HCL Technologies
Client : MacAfee, Santa Clara, California, USA
Role : ECMP Consultant
Description :
McAfee is a computer security company headquartered in Santa Clara, California, USA. McAfee
wanted consulting on improving their Knowledge Management portal. They wanted to do vendor
evaluation. HCL took the opportunity to help them in doing the consulting on analysis and
evaluation for them and reports for the same.
Responsibility :
• Did the vendor evaluation for four major ECM tools which are the market leaders:
 SharePoint 2010/2013
 ECM Documentum
 IBM FileNet
 Oracle 11g
• Came up with a report discussing the pros and cons of above ECM tools.
• Final presentation given to the Client
Project : Thunderhead Migration
Organization : HCL Technologies
Client : Skandia, Sweden
Role : ECMP Consultant
Description :
Skandia is a Swedish insurance company that was started in 1855. It has operations in Europe,
Latin America, Asia and Australia. Skandia also operates an internet bank called Skandiabanken.
Skandia was facing issues with BPM and Business Communication. Thunderhead 3.5 was the ECM

6. tool which they were using and were not satisfied with the present Thunderhead version. They
wanted migration to the latest version.
Responsibility :
• Interacted with the client to understand the problems faced by them with the current TH Version
• Did the requirements gathering
• Based on the collected information came up with the As-Is Template
• Presented to the technical team
ACADEMIC PROJECT
Project : Six Sigma
Client : XLO India Limited.
Role : Six Sigma Consultant
Description :
XLO India Ltd. manufactures fabricated Steering Gear assemblies, Propeller Shafts and Machine
tools. The assembled products are subjected to a leakage test before they are sent for further
manufacturing. It was observed that the cost of defects/rework was very high for rejections at
this stage. This resulted in loss of revenue and reduction in total available time.
Eight major leakages were identified during the leakage test. The data statement of rejections at
XLO indicates that from October 2009 to January 2010, 25% of the rejections were caused due to
shaft cover face leakage.
Hence the objective of this project is to reduce shaft cover face leakage rejections to 16% from
25%.
Responsibility :
The project was divided into four phases: Define, Measure ,Analyze and Improve
• Define-
 Determined the Project CTQ`s
 Performed Pareto Analysis
 Did Sigma Calculation
 Did the Estimate Of Benefit
 Made the Project Charter
 Came up with SIPOC model
 Process Map
• Measure-
Cause and Effect Diagram-This diagram represents the relationship between an effect and
the potential or possible cause influencing the rejection.
 Data collection for rejection
 Measurement System Analysis-Attribute Agreement Analysis
• Analyze - Performed the following tests to reach at a conclusion:
 Hypothesis Testing
 Chi-Square Test
 Proportion test
• Improve –
 Suggestion given to the company which helped them in improving the rejection rate.

7. Project : Process Improvement
Client : Rashtriya Chemical and Fertilizers
Role : Management Trainee
Description :
Analyzing the problems and suggesting the scope for improvement in material handling,
weighing and bagging taking place in the organization
Scope:
 In depth study of inventory management.
 Reduction in spillages which occur in handling of raw materials and finished goods.
 Minimizing railway demurrage occurring due to insufficient bagging in the bagging plant.
 Analyzing loopholes in the supply chain and suggesting scope for improvement
Responsibility :
• Did ABC analysis which helped in inventory control.
• Did Cost benefit analysis which gave the saving of 1.81 Cr. per annum
• Did SWOT analysis which helped in knowing the company’s strengths and weaknesses.
• Consulted about Control methods helped in reducing spillage.
INITIATIVES AND LEADERSHIPS
• Represented SIOM at Chakravyuh ‘09, a national sports event organized by IMT, Ghaziabad.
• Appreciated as Coordinator of Registration & Helpdesk committee for Drishti ‘09.
• Subject Coordinator in Symbiosis Institute of Operations Management and in Engineering College.
• Represented Sainik School as Cadet in Republic Day Parade and Prime Minister’s Rally.
• Captain of cricket team in engineering college and school.
EXTRACURRICULAR ACTIVITIES
• Played cricket for North Zone (school level) and also for Maharashtra Cricket Association.
• Played volleyball at College level as well as at School level.
• Played cricket at Corporate level
• Won Gold Medal in Taekwondo under 15, at School level..
RESEARCH STUDIES
• Conceptualized and completed Project Clean City for installation of litter bins and waste bins in Nashik city.
• Authored a research paper on McDonalds Supply Chain.
OTHER INTERESTS
Playing Guitar, Playing Cricket