1. PATRICIA E. TODD Cell (313) 204-2331 -
patricia_todd@sbcglobal.net - Belleville, MI
SUMMARY
Accomplished Senior IT Developer with more than 15 years of experience in customer driven industries like energy
trading, automotive financing, banking, travel and software development. Key strengths include communicating directly
with customers for requirements, analysis, design, implementation and support. Possess the flexibility to accomplish
projects independently or within a diversified team of other IT professionals. I am a self-motivated individual with the
desire and ability to conquer new career challenges that will expand my technical and non-technical skill sets.
TECHNICAL SKILLS
SharePoint: SharePoint Server 2010/MOSS 2007, SharePoint Designer, InfoPath Designer, MS Office 2010
Languages: ASP.NET 4.0, AJAX, C#, VB.NET, SQL, Entity Framework/LINQ, HTML, XML, Perl, JavaScript, Java
IDE: Microsoft Visual Studio 2005/2008/2010
Version Control: CA SCM Workbench, IBM Rational ClearCase, Serena ChangeMan Version Manager (PVCS)
Databases: Microsoft SQL Server 2005/2008 R2, Oracle, MS Access, DB2
Platforms: Windows Server 2003/2008, Windows XP and Windows 7
Reporting: Crystal Reports, SQL Server Reporting Services (SSRS)
Development Methodologies: Agile, Scrum and Waterfall
Windows Server Administration: Citrix/XenApp, VMWare, Tivoli TSM, HP SIM, IBM Director, McAfee Virus Scan,
Microsoft Internet Information Services (IIS), Active Directory Services
SharePoint 2010 Master’s Program 02/2011 – 10/2011
SetFocus, LLC – www.setfocus.com
The SetFocus SharePoint Master’s Program is an intensive, hands–on, project oriented program where participants
develop the skills and experience to implement SharePoint solutions across a broad spectrum of business requirements.
During the course students:
Design and establish a SharePoint application to support the towing providers of a trucking company.
Create an intranet solution based on SharePoint Server 2010 that includes the following functionality: Custom
Branding, Shared content, Shared Calendars (integrated with Outlook), an editable newsletter, shared contact
management lists, financial dashboards, site creation tools and customizable reports.
Extend the intranet solution to the extranet.
Develop site definitions to enable the creation of different sites for the company’s different towing providers with
custom look and feel.
Develop InfoPath 2010 forms allowing programmatic submission to a SharePoint Form Library and initiating
workflow processes to do the following:
- Create an invoice form for the company’s towing providers and setup a Visual Studio 2010, Windows
Workflow Foundation workflow deployed as a site feature.
- Create a purchase order for the company.
- Generated an email to the designated company official.
- Apply business rules for the validation of invoice amounts with automatic routing of invoices requiring
special approval.
Configure the document library to notify Tow providers on the status change of their invoices.
Implement Content Management to allow publishing content out to its providers.
Students also design and establish a SharePoint application to support the creation and management of Acme
Inc.’s (the trucking company) internal business operations. Among its many features:
- A SharePoint portal site for the company and its vendors, a project site for this project and a Developer
Knowledge Base.
- Extending SharePoint out-of-box functionality with the addition of a new site template and list definition.
- A change management request list to track all change management requests.
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2. - A change management request form in InfoPath 2010 to allow managers to submit feature requests.
- A dashboard site that presents information using the native SharePoint Search functionality.
- Reports that employ key performance indicators, web-based Excel spreadsheets and charts.
Aggregate Business Intelligence data within SharePoint 2010 using Performance Point, MS Excel Services, SQL
Server Reporting Services and PowerPivot
Students also develop and deploy:
- A custom web part to create new SharePoint sites using a user-specified template.
- A custom web part that displays all of the created sites in a grid view.
- A custom web part that allows users to perform custom keyword searches and presents the results in a
display grid.
Students also learn how to administer and manage a SharePoint Farm to include:
- Backing up and organizing sites and files for disaster recovery.
- Deploying content across sites in both an ad-hoc and scheduled basis.
- Creating and managing SharePoint groups and object security.
- Working with the Central Administration Tool to manage web applications, site collections, quotas, collect
statistics, manage services and My Sites, and administrative forms.
PROFESSIONAL EXPERIENCE
SharePoint/.NET Developer
Federal Mogul, Southfield, MI 11/2011 – 6/1/2012
FM Tips Project: Developed standardized SharePoint site to enhance the quality control process for Federal Mogul’s
manufactured parts. The database automates the submission of customer complaints and creates a process flow for
reviewing and correcting quality defects.
Vendor Master Management Project: Develop a centralized SharePoint site allowing electronic submission request for
vendor management combining the Terms Change Request (TCR) process and the Vendor Master Management (VMM).
The approval process was consolidated with approval routing capabilities for the TCR’s and vendor updates by generating
notifications to approvers and notifying appropriate personnel upon final approval. The creation of this site eliminated a
legacy Lotus Notes database.
Capital Expenditure Project: Created a SharePoint site that tracks capital expenditure spending by all Federal Mogul
locations. A standard site template was created to be completed by the Finance controllers at each location. The
SharePoint site provided standardized reporting and tracking of expenditures across the entire company.
Responsibilities/Skills:
Consult with internal users to define solutions and document requirements. Create thorough program documentation,
functional and technical specifications, use cases, test cases and test plans.
Provided site administration and configuration support for existing production sites and development activities.
Developed and configured Custom Webparts, Event/Feature receivers, InfoPath forms, Site columns, Lists,
Libraries, Content types, and Publishing pages.
Configured and maintained Document libraries, Form libraries and Custom Views.
Created and designed SharePoint Designer/Visual Studio Workflows.
Created Web part pages, and configured out of the box and used Quest web parts available in SharePoint like
Content Editor, content query, list view, chart view web parts.
Developed InfoPath forms with backend workflows.
Developments of ISWRs (Information Systems Work Request) assigned and resolve Cadre Tickets (Helpdesk).
Senior Developer, Consultant 12/2010 – 11/2011
DTE Energy Trading, Ann Arbor, MI
 Design and development of Web applications for Accounting, Risk Management and other Energy Trading
departments utilizing concepts like N-Tiers for Web, Business and Data layering, Entity Framework and LINQ to
interact with underlying SQL Server databases, asynchronous programming models for performance
enhancements and multi-threading, creation of ASP.NET web user controls to stimulate object reuse and
introduction of style themes to create a common and cohesive look and feel to all web applications.
 Worked in two week iterations to deliver key application components to business customers to capture immediate
feedback and other expectations.
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3.  Conducted live demonstrations to upper level IT and Business managers to preview content being migrated to
production and obtain final approvals.
 Created supporting documentation that included test plans, database diagrams, application and/or infrastructure
design, production support procedures and online user help.
 Participated in rotational opportunities to lead bi-weekly developer forums with the objective to discuss
development roadblocks and potential resolutions.
 SharePoint troubleshooting assistance with common issues such as security permissions, creation and
customization of sub-sites/lists and advise team members within IT department on the appropriate use of
document repository capabilities.
 Advised management on how to further leverage SharePoint for other process improvements within IT
organization.
Ford Motor Credit Company World Headquarters, Dearborn, MI 7/2000 – 12/2010
Senior Developer, Consultant (4/2006 - 12/2010)
 Performing the unique dual role of a .NET/SharePoint application developer and a Windows Server Administrator.
Directly recruited to join the Windows Server Infrastructure department to provide creative solutions for automating
server support tasks and mandatory Sarbanes Oxley (SOX) auditing requirements.
 Designed SharePoint List Workflows and InfoPath forms to automate server hardware launches and decommissions.
 Maintained SharePoint Users and Groups based on Active Directory
 Continuous evaluation of team SharePoint site for future enhancements
 Develop, test and deploy solutions created for SharePoint
 Design and implement databases used in ASP.NET Web or Console applications with Microsoft SQL Server
2005/2008.
 Create .NET Crystal Reports that integrate with SQL databases that provide data mining capabilities on data used by
management to track team resources, metrics and server performance.
 Consult on feasibility projects for migrating to newer 64-bit technologies throughout the company like Windows 7 and
Windows Server 2008.
 In absence of supervisor or team lead, review and approve any server related change requests from other internal IT
application teams.
 Provide mentoring and guidance to other team members with their individual .NET code development tasks by
helping to establish clear objectives. Suggest solutions to technical roadblocks in order to keep projects on track and
meet specific milestones.
 Responsible for archival process for source code and team documentation with industry products like Serena
ChangeMan Version Manager (PVCS) and Enterprise Document Management System (EDMS)
 Trained and certified Six Sigma Green Belt with successful completion of two projects and core team member on third
project in progress:
 Developed .NET C# Windows service that reduced the failure rate for deploying business related applications
into test and production environments. Deployment success rates increased from 50% to 95% for Windows
based applications.
 Developed ASP.NET C# Web application for the management and auditing of Active Directory security groups.
Company is now 100% compliant with internal auditing requirements and work load for internal security group
was reduced by 400 hours.
 Collaborating with representatives from other Infrastructure support teams on a Microsoft SQL Server database
consolidation project that will track and manage all Windows/Linux server assets. Provides centralized resource
for inventory management pertaining to the launch and decommission of servers, product lease information,
hardware replacements and software upgrades.
 Architected solutions to automate real time alerts for troubleshooting server performance issues by leveraging BMC
Remedy IT Server Management system (ITSM).
 Interact directly with internal customers and external vendors to provide technical support and enhancements to
production systems.
Windows Server Administration skills:
 Administrated and supported 200+ Windows 2K/2K3/2K8 servers in North and Central America utilizing Microsoft
utilities and resource kit.
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4.  Responsible for 24/7 support as part of duty analyst rotation.
 Perform mandatory audits to ensure all servers are adhering to Ford Credit's Information Technology Policy Manual.
Java/J2EE Programmer Analyst, Consultant (7/2000 - 4/2006)
 Member of a mid-sized development team at Ford Credit tasked with migrating a legacy OS/2 C++ application into a
modern Java/J2EE client/server application with HTML frontend, COBOL/CICS backend and DB2 database.
 Coordinated application build schedules, managed PVCS source code promotion and deployment to test
environments
Held full-time IT and Programmer roles between 1993 through 2000.
EDUCATION
Bachelors of Science, Computer Science - GPA 3.0 1993
Florida International University, Miami, FL.
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