Safety report

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Summer Training Report on
The study of safety measures at
WIPRO Ltd.
(HARIDWAR)
Submitted by
xxxxxxx
MBA-2nd
year
UTTARAKHAND TECHNICAL UNIVERSITY
MBA-(2011-2013)
ACKNOWLEDGEMENT

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Words in my lexicon fail to elucidate my profound sense of veneration and indeptness to
Mr. ARVIND CHAUHAN (HR MANAGER) for his inspiring guidance and providing me
this opportunity.
I convey my special thanks to DR. xxxxx (HOD- MBA) and xxxxxx, for their valuable
guidance, support for literature, critical reviews of project and the report and above all the
moral support they had provided to me with all stages of this project.
I would also like to thank to all the respondents who have helped me for collection of data,
for their honest participation in the Research and helped me directly or indirectly in
successful completion of this study for their help and cooperation throughout the project
STUDENT DECLARATION
I hereby declare that the report titled “SAFETY MEASURES AT WIPRO” is a bonafied
record of the project done by me at, “WIPRO LTD SIDCUL (HARIDWAR)”

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This study has been undertaken in the partial fulfillment of the requirement for the award of
Master of Business Administration by xxxxxxx , ROORKEE (UTTTRAKHAND
TECHNICAL UNIVERSITY).
MR.xxxxxxx xxxx
(MENTOR) MBA-2nd year
Executive Summary
The objective of the study the safety measures at Wipro is to analyze the
actual protection adopted by WIPRO LTD. and to evaluate how far this

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process confirm to the purposes underlying the operational aspects of the
industry. How far the process is accepted by it.
Increasing number of accidents involving workers has drawn our attention
towards safety measures in the factories. Accidents not only affect workers
losing their livelihood but also employers in terms of compensation to be paid
to the workers. Accidents are a significant cause of dispute between workers
and management. With the coming in of new set up of industries e.g., steel
production, engineering, fertilizers, chemicals and petro-chemicals, oil
refining etc., and increasing use of machine power, industrial complexities in
terms of process of production have increased. This has given rise to hazards
and risks.
Safety measures are to be adopted against such risks and hazards. The
Factories Act, 1948 has laid down certain measures for the safety of workers
employed in the factories.
CONTENTS
CHAPTER -1: OBJECTIVE………………………………………….........7
CHAPTER- 2: INTRODUCTION………………………………………8-51
CHAPTER-3 : RESEARCH METHODOLOGY……………………..52-53

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CHAPTER-4 : DATA ANALYSIS AND INTERPRETATION…..…54-63
CHAPTER-5 : FINDINGS AND SUGGESTIONS…………………..64-65

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CHAPTER – 1
OBJECTIVE
OBJECTIVE
1. To Analyze The Working Atmosphere Of Wipro.
2. Explain The Need for Adopting Safety Measures In companies.
3. Describe The Safety Measures Provided For In The Factories Act.

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4. Understand The Relationship Between Safety Measures And
Efficiency.
CHAPTER 2: INTRODUCTION
1. COMPANY PROFILE

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 Introduction…………………………………………………10
 Vision and mission…………………………………………..11
 Milestones………………………………………...................12
 Sales networking…………………………………………….13
 Products…………………………………………………13-17
 Quality system………………………………………………18
 Awards and honors…………………………………………19
 Products manufactured…………………………………..20-23
2. Safety measures AT WIPRO
 Factories act 1948……………………………………………..25
 Safety measures and efficiency of workers…………………….25
 Need for safety…………………………………………………26

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 provisions of safety under factories act……………………..27-32
 Safety at Wipro………………………………….................33-51
– Emergency
– Identification of hazardous area
– On site emergency plan
– Emergency control centre
– Fire safety
– Mock rehearsal
– Key personnel responsibility
– Role of individual
– General instructions
– Safety committee members
– Location of first aid boxes
– Emergency response team/ rescue team
– Workplace safety
– General safety for truck drivers
– Safety regarding outside visitors
– Process flow chart
1. INTRODUCTION
WIPRO India Ltd.
(APPLYING THOUGHTS)

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Wipro Limited (formerly Western India Products Limited) is an Indian global IT
services and consulting company headquartered in Bangalore, India.
As of 2012, Wipro is the second largest IT services company by turnover in India. It
provides outsourced research and development, infrastructure outsourcing, business
process outsourcing (BPO) and business consulting services.
The company operates in three segments: IT Services, IT Products, Consumer Care and
Lighting.
It is 9th most valuable brand in India according to an annual survey conducted by Brand
Finance and The Economic Times in 2010. Wipro has other business interest
particularly consumer goods, health care and engineering. Wipro Technology has
announced the launch of its first iPhone corporate app "Wipro Buzz".
The company was established in 1945 by Mohamed Hasham Premji as Western India
Products Limited, later abbreviated to Wipro. It was initially set up as a vegetable oil
manufacturer in Amalner, Maharashtra, producing sunflower Vanaspati oil and soaps.The
company logo still contains a sunflower to reflect their original business.
In 1966,Azim Premji, aged 21 at the time, took over as chairman of the company, and
started the changes that over time transformed Wipro into one of the largest IT outsourcing
services provider of the world. Along with a small number of shareholders, Azim Premji is
a major shareholder in Wipro. During the 1970s and 1980s, the company shifted its focus
and began to look into business opportunities in the IT and computing industry, which was
at nascent stages in India at that time. Wipro marketed the first indigenous homemade PC
from India in 1985.
By 2000, Wipro Technologies emerged as the largest publicly listed software exporter in
India and the first software services provider to be assessed at SEI Level 5 in the world.
VISION AND MISSION
Vision

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“Wipro's Vision is focused on attaining leadership in the areas of business, customer and
people”
Mission
“To achieve the vision by consistent delivering extraordinary value to our customers and
stake holders through high quality products and satisfaction.”
Wipro Milestones
In pursuit of achieving excellence Wipro has crossed several milestones of success over the
year:-
 1947 - Establishment of an Oil crushing unit at Amalner in Maharashtra

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
 1970 - Manufacture of Hydrogenated cooking (Vanaspati) medium at Amalner

 1982 - Introduced Flexi Packs for Hydrogenated cooking medium - a first in India

 1986 - Santoor soap launched

 1991 - Wipro Lighting established

 1991 - Wipro Baby Soft Products launched

 1999 - Launch of Wipro Active

 2003 - Launch of Wipro Safewash

 2003 - Glucovita acquired

 2003 - Chandrika Marketing Rights obtained

 2004 - Launch of Santoor Facewash and Cream

 2005-06 Amongst the fastest growing FMCG companies

 2006 - Acquisition of North West Switches

 2007 – Acquisition of Unza, One of the leading companies of South East Asia, in
personal care business.

 2008 – establishment of wipro haridwar.

 2009 – Relaunch of Santoor. WCCLG Revenues cross Rs. 2000 Cr.
.
SALES NETWORKING
Wipro limited is an Indian global IT services and consulting company
With a revenue of $ 7.3 billion with the following subsidiaries – Wipro ConsumerCare &
Lighting,Wipro Infrastructure Engineering,Wipro GE Medical Systems Limited and Wipro
Technology Services Limited.

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PRODUCT RANGE
Wipro provide a wide range of products tailored to consumer needs.
ACCESSORIES:
SANTOOR SOAP BAR
In 1986, Wipro brought these two traditional ingredients
sandal and turmeric together ........and Santoor was born.
Santoor is now exported to 11 countries.
SANTOOR HAND WASH
Santoor Handwash was launched in the year 2006 as a
logical extension of the Santoor mother-brand in the
modern personal wash category. It is available in three
variants, namely- essential oil, extra moisturizing and
glycerin & apricot.
CHANDRIKA SOAP
A new phase of Chandrika’s momentous journey began
when in 2004 Wipro Consumer Care Limited bought the
brand.
In 2007 Chandrika Forever was launched which offers
the consumer the goodness of seven natural oils in a
soap that lasts longer.

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WIPRO BABY DIAPERS
In the year 1998 the Baby Soft logo was launched followed by
an expansion in the category with the launch of diapers and
Wipro’s range of products for complete baby care.
CHANDRIKA HAND SANITIZER
Chandrika Handwash was launched as a logical
extension of the Chandrika mother-brand in the modern
personal wash category in the year 2007. It is available
in two variants, namely- Essential oil and Extra
Moisturizing.

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.
WIPRO HONEY
Wipro Sanjeevani Honey was launched in 2004. It was
launched in the market as bottled natural honey in its
purest natural best. With a positioning of “it is thicker,
so it is better”, Wipro Sanjeevani Honey soon
established a loyal following all across India.
CHANDRIKA FACE WASH
Chandrika Face Wash range offers all the goodness of
Chandrika in a modern and attractive new format.
The entire face wash range offers the cleansing
properties of natural ingredients made even more
effective with the Chandrika promise of Active
Ayurveda.
Wipro Safewash
was launched in the year 2004. It is a liquid detergent
meant specially for woolen clothes.
Wipro Safewash has neem which is known to remove
germs and keep clothes truly clean. Tests conducted at
the world renowned Texan lab show that Wipro
Safewash has better detergency, better lather and
better shine and gloss for clothes.
Market research shows that Wipro Safewash is the
fastest growing liquid detergent brand. It is available
in SKU’s of 50g, 200g, 500g and 1 kg.

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GLUCOVITA
. Glucovita was acquired by Wipro
Consumer care in 2003. It offers the
consumer the goodness of Glucose,
Calcium and Vitamin D all in one tasty
drink. It is marketed with the
positioning - Ghar jaate hi Glucovita.
SANTOOR DEO
Santoor Deo was launched in 2010 . Santoor Deo is
available in six exciting variants—Energize, Sparkle ,
Poise, Grace, Enhance and Charismatic, each with its
own unique and youthful fragrance like Fruit Vitalisers ,
Lemon Active , Floral Active, Passion Flower, Lily and
Tuberose

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SMARTLITE IRON
 Smoothest Coating DuPont Teflon* non-
stick coating
 Scratch resistant sole plate
 Auto off pilot light
 Easy glide - reaches into hard to reach
areas
 Powerful Performance - 1000W
 Adjustable Thermostat controls
.
NORTH-WEST SWITCHES
North-west is one of the early entrants in the Modular
switches business having commenced operations in
1989.

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QUALITY SYSTEMS
Wipro’s persistence in sticking to the high quality norms, and quick response to the ever
changing value perceptions of the customers by modifying the products to suit the new
requirements, have helped in writing success stories even in this turbulent phase.
It only goes to prove that offering ‘quality’ – in product, presentation, performance, price,
and place – is the real mantra of satisfying the customers today; the gap between the offer
and the performance has to be completely filled up.
The endurance in tenaciously pursuing this idea has rewarded Wipro by being accredited
with one of the most prestigious international quality awards.
Periodical internal quality audit programmes, as required by ISO standards, is carried out to
identify non-conformities, and remedial measures are instantly taken to maintain
conformity to ISO standards. Wipro was ranked 37 in The Brand Trust Report among the
most trusted brands in INDIA.

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WIPRO LTD. (SIDCUL), HARIDWAR
Wipro Ltd. is located in Plot No. 99, 100 & 101, Sector 6A, Integrated Industrial Estate
(IIE), BHEL Haridwar. This manufacturing unit deals in Electrical wiring devices, Modular
Switches, Miniature circuit breaker, home automation & security devices. It has its
corporate office is in Banglore, Karnataka. You can contact below phone number for any
query or information.
Company Product: Electrical wiring devices, Modular Switches, Miniature circuit
breaker, home automation & security devices
Address:
Plot No. 99 - 104, Sector 6A,
IIE, SIDCUL,(haridwar)
Haridwar-249403
Uttarakhand
Established on 1.8.2008
President of Wipro consumer care and lightning – MR. VINEET AGARWAL
General Manager – MR.GOPINATH NAYAR
HR-Manager – MR. ARVIND CHAUHAN
Number of employees
o Staff – 44
o Workmen – 207
Area – 24212 sq. m
Awards and honors’
ISO 9001: 2008 – QUALITY MANAGEMENT SYSTEM -
“REQUIREMENT”
ISO 14001: 2004 – ENVIORNMENT MANAGEMENT SYSTEM
ISO 22000: 2005 – FOOD SAFETY MANAGEMENT SYSTEM
“REQUIREMENT”

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PRODUCTS MANUFACTURED AT WIPRO(SIDCUL)HARIDWAR:
SANTOOR SOAP BAR
In 1986, Wipro brought these two traditional ingredients together
...TURMERIC AND SANDAL.....and Santoor was born. Santoor gave the
Indian woman, nature’s traditional goodness at a popular price. Targeted at
the middle class housewife, Santoor combined the natural goodness of two
ingredients that she had grown up with - now for the first time in a convenient
soap.
As the popularity grew so did its market share. Santoor was now the largest
soap in South India. It was also in the most popular soaps in Maharashtra and
Karnataka. Santoor is now exported to 11 countries.

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GLUCOVITA
Glucovita was acquired by Wipro Consumer care in 2003. It offers the
consumer the goodness of Glucose, Calcium and Vitamin D all in one tasty
drink. It is marketed with the positioning - Ghar jaate hi Glucovita. It gives
you instant energy before or after a tiring energy sapping activity. In addition
to supplying the essential vitamins and minerals the body lost during the day,
Glucovita also provides the body with calcium that helps strengthen and
maintain healthy bones.
Glucovita is available in regular and orange flavor. Packaged in convenient
pack sizes of 50g, 100g, 200g & 500g and is widely available in retail stores
across the country. Today, Glucovita has captured significant market shares
in AP, West Bengal and TN.

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WIPRO SAFEWASH
Wipro Safewash was launched in the year 2004. It is a liquid detergent meant
specially for woolen clothes.
Wipro Safewash has neem which is known to remove germs and keep clothes truly
clean. Tests conducted at the world renowned Texan lab show that Wipro
Safewash has better detergency, better lather and better shine and gloss for
clothes.
Market research shows that Wipro Safewash is the fastest growing liquid detergent
brand. It is available in SKU’s of 50g, 200g, 500g and 1 kg.

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NORTH WEST SWITCHES
Wipro acquired North-West the most acclaimed modular switches and
switchgear brand which is known for excellent aesthetically stylish and
highly reliable products.
North-west is one of the early entrants in the Modular switches business
having commenced operations in 1989.
, North-West has built a reputation for Stylish and highly reliable products.
North-west has been a pioneer of many innovations like Tiny Trip Modular
MCBs, Single phase motor starter for Air Conditioners and use of Fire
retardant insulating material in our switch / socket range. Wipro acquired the
North-west brand in May 2006.

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2. SAFETY MEASURES AT WIPRO
 Factories act 1948
 Safety measures and efficiency of workers
 Need for safety
 Safety at Wipro
– Preface
– Emergency
– Identification of hazardous area
– On site emergency plan
– Emergency control centre
– Fire safety
– Mock rehearsal
– Key personnel responsibility
– Role of individual
– General instructions
– Safety committee members
– Location of first aid boxes
– Emergency response team/ rescue team
– Workplace safety
– General safety for truck drivers
– Safety regarding outside visitors
– Process flow chart

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FACTORIES ACT, 1948
It is a Central Legislation Which is enforced by State Government through Inspectorate of
Factories. There are number of safety provisions contained in the said act which are
required to be ensured by occupiers of various factories. All safety measures may not be
applicable in all factories across the board. Safety measures applicable to a particular
factory would depend upon the nature of manufacturing process being carried on in the
factory. In order to sensitize the industries about Safety provisions, this safety manual
containing broad guidelines about safety measures contained in various sections of
Factories Act, 1948 has been prepared. However in order to have legal
interpretations/clarifications, Factories Act, 1948 is required to be referred.
Safety measures and efficiency of workers
There is a close relationship between safety measures and Efficiency of workers.
— Increase in number of accidents and declining efficiency has led to adoption of safety
measures in factories.
— The Factories Act, 1948 has laid down certain measures to be adopted for the safety of
workers employed in factories.
— The safety measures result in increasing the efficiency of workers. It results in
increasing the productivity. It improves not only workers’ physical efficiency, but provide
for protection against risks of injury and ill-health.
Safety measures are concerned not only with the physical efficiency, and safety of the
workers, but also his general well being. Being related with welfare, Safety Measures in
Factories: lack of safety exposes workers to health hazards. It also involves occupational
health risks. Indian workers are generally considered to be less efficient as compared to
workers in other countries. Such a statement does not reflect any inherent deficiency on the
part of workers. It is stated to be due to longer hours of work, low wages, and poor living
conditions. Health and safety measures provided in factories are also of poor standard. This
may be stated as the basic reason for the inefficiency of workers in India. Climatic factors,
illiteracy, low standard of living may also affect the efficiency adversely, but the poor
working conditions happen to be the main reasons. Safety measures as listed above partly
prevent workers from being exposed to the risk of accidents, and protection against dust
and fumes and inflammable gases, etc. These are partly welfare in nature e.g., preventing
employment of young persons on dangerous machines. Other safety measures reduce the
strain from working under difficult conditions.

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Need for safety measures
Safety measures result in improving the conditions under which workers are employed and
work. It improves not only their physical efficiency, but also provides protection to their
life and limb. Inadequate provision of safety measures in factories may lead to increase in
the number of accidents. Human failure due to carelessness, ignorance, inadequate skill,
and improper supervision has also contributed to accidents, and the consequent need for
safety measures. Other factors giving rise to the need for safety measures are…
— Rapid industrialization with its complexities in manufacturing process and layout;
— Expansion or modifications in existing factories;
— setting up of new industries involving hazards not known earlier;
— lack of safety consciousness on the part of both workers and management;
— Inadequate realization of the financial implications of accidents.
Safety measures which are provided in the Factories Act, 1948, are considered to be
minimum in terms of adequacy. Such measures are required to be effectively implemented.
In addition to implementing safety measures provided in the Factories Act, there is also
need for providing training in safety to workers, and installing safety equipment in the
factories. Employers should take the initiative in providing training in safety to employees.
Workers’ unions should take interest in safety promotion. Periodic training courses in
accident prevention can be organized. Safety should become a habit with employers and
the workers alike.

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The Factories Act provides for the following safety measures:—
(i) Fencing of Machinery (sec.21)
In every factory, measures should be taken for secured fencing of machinery. Safeguards of
substantial construction must be raised and constantly maintained and kept in position
while the parts of machinery (they are fencing) are in motion or in use.
Fencing is necessary in respect of:
— Every moving part of a prime mover;
— Headrace and tailrace of every water-wheel and water turbine;
— Every part of an electric generator, a motor or a rotary convertor;
— Every part of transmission machinery;
— Every dangerous part of any other machinery.
(ii) Work on or near Machinery in Motion (sec. 22)
Where in any factory, it becomes necessary to examine any part of machinery, while the
machinery is in motion, such examination shall be carried out only by specially trained
adult male workers. Such workers shall wear tight fitting clothing and their names shall be
recorded in the register prescribed in this connection. The machinery in motion with which
such workers would otherwise be liable to come in contact during the course of its
examination, shall be securely fenced to prevent such contact. No woman or young person
shall be allowed to clean, lubricate or adjust any part of a prime mover or transmission
machinery, while the machinery is in motion.
(iii) Employment of Young Persons on Dangerous Machines(sec.23)
The Factories Act prohibits employment of young persons on certain types of machines as
specified under Sec.23 of the Act. They can work only after they have been fully instructed
as to the dangers arising in connection with the machines and the precautions to be
observed. They should have received sufficient training in work at such machines. They
should be under adequate supervision by a person who has a thorough knowledge and
experience of the machines.

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(iv) Striking Gear and Devices for cutting off Power(sec.24)
In every factory —
i) suitable striking gear or other efficient mechanical appliances shall be provided and
maintained, and used to move driving belts to and from fast and loose pulleys which form
part of transmission machinery. Such gear or appliances shall be so constructed, placed and
maintained as to prevent the belt from creeping back on to the fast pulley.
ii) Driving belts when not in use shall not be allowed to rest or ride upon shaft in motion. In
every factory, suitable devices for cutting off power in emergencies from running
machinery shall be provided and maintained in every workroom.
(v) Self-acting Machine(sec.25)
No traversing part of a self-acting machine in any factory, and no material carried thereon
shall, if the space over which it runs, is a space cover which any person is liable to pass,
whether in the course of his employment or otherwise, be allowed to run on its outward or
inward traverse within a distance of eighteen inches from any fixed structure which is not a
part of the machine. This is to safeguard the workers from being injured by self-acting
machines.
(vi) Casing of New Machinery(sec.26)
Every set screw, bolt or key on any revolving shaft, spindle, wheel, or pinion shall be so
sunk, encased or otherwise effectively guarded as to prevent danger in all machinery driven
by power and installed in the factory. The State government is authorized to make rules
specifying further safeguards to be provided in respect of any dangerous part of any
particular machine or class or description of machines in this connection.
(vii) Prohibition of Employment of Women and Children Near the Cotton
openers(sec.27)
No women or child shall be employed in any part of a factory where pressing a cotton–
opener is at work.
(viii) Hoists and Lifts(sec.28)
In every factory—
i) Hoists and lifts shall be of good mechanical construction, sound material and of adequate
strength;
ii) They shall be properly maintained, and shall be thoroughly examined by a competent
person at least once in every period of six months. A register shall be kept containing the
prescribed particulars of each such examination;

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iii) Every hoist way and lift way shall be sufficiently protected by an enclosure fitted with
gates, and the hoist or lift and every such enclosure shall be so constructed as to prevent
any person or thing from being trapped between any part of the hoist or lift and any fixed
structure or moving part.
iv) The maximum safe working load shall be plainly marked on every hoist or lift, and no
load greater than such load shall be carried thereon.
v) The cage of every hoist or lift used for carrying persons shall be fitted with a gate on
each side from which access is afforded to a landing.
vi) Every gate shall be fitted with interlocking or other efficient device to secure that the
gate cannot be opened except when the cage is at the landing and that the cage cannot be
moved unless the gate is closed. Where in the hoists and lifts used for carrying persons, the
cage is supported by rope or chain, there shall be at least two ropes or chains separately
connected with the cage and balance weight, and each rope or chain with its attachments
shall be capable of carrying the whole weight of the cage together with its maximum load.
Efficient devices shall be provided and maintained capable of supporting the cage together
with its maximum load in the event of breakage of the rope, chain or attachments. An
efficient automatic device shall be provided and maintained to prevent the cage from
overrunning.
(ix) Lifting Machines, Chains, Ropes and Lifting Tackles (sec.29)
‘Lifting machine’ means any crane, crab, winch, teagle, pulley block, gin wheel, and
runway. ‘Lifting tackle’ means chain slings, rope slings, hooks, shackles and swivels. In
every factory, following safety measures shall be adopted in respect of every lifting
machine (other than a hoist and lift) every chain, rope and lifting tackle for the purpose of
raising or lowering persons, goods or materials—
a) All parts including the working gear of every lifting machine and every chain, rope or
lifting tackle shall be
— of good construction, sound material and adequate strength, and free from defect;
— Properly maintained; and
— Thoroughly examined by a competent person at least once in every period of twelve
months.
b) No lifting machine and no chain, rope, or lifting tackle shall be loaded beyond the safe
working load which shall be plainly marked on it.
c) While any person is employed or working on or near the wheel track of a travelling
crane in any place where he would be liable to be struck by the crane, effective measures
shall be taken to ensure that the crane does not approach within twenty feet of that place. A
lifting machine or a chain, rope or lifting tackle shall be thoroughly examined in order to
arrive at a reliable conclusion as to its safety.

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(x) Revolving Machinery(sec.30)
Effective measures shall be taken in every factory to ensure that the safe working
peripheral speed of every revolving vessel, cage, basket, flywheel, pulley disc or similar
appliance driven by power is not exceeded. A notice indicating the maximum safe working
peripheral speed of every revolving machinery shall be put up in every room in a factory in
which the process of grinding is carried on.
(xi) Pressure Plant (sec.31)
If in any factory, any part of the plant or machinery used in a manufacturing process is
operated at a pressure above atmospheric Safety Measures in Factories pressure, effective
measures shall be taken to ensure that the safe working pressure of such part is not
exceeded.
(xii) Floors, Stairs, and Means of Access(sec.32)
In every factory—
a) all floors, steps, stairs and passages shall be of sound construction and properly
maintained, and where it is necessary to ensure safety, steps, stairs, and passages shall be
provided with substantial hand rails;
b) there shall, so far as is reasonably practicable, be provided, and maintained safe means
of access to every place at which any person is at any time required to work.
(xiii) Pits, Sumps, openings in floor (sec.33)
Which may be a source of danger, shall be either securely covered or securely fenced.
Securely fencing a pit means covering or fencing it in such a way that it ceases to be a
source of danger.
(xiv) Excessive Weights(sec.34)
No person shall be employed in any factory to lift, carry or move any load so heavy as to
be likely to cause him an injury.
(xv) Protection of Eyes(sec.35)
If the manufacturing process carried on in any factory is such that it involves (a) risk of
injury to the eyes from particles thrown off in the course of the process or (b) risk to the
eyes by reason of exposure to excessive lights, effective screens or suitable goggles shall be
provided for the protection of persons employed on, or in the immediate nearness of, the
process.

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(xvi) Precautions against Dangerous Fumes and use of Portable
Light(sec.36)
i) No person shall enter any chamber, tank, vat, pit, pipe or other confined space in a
factory in which dangerous fumes are likely to be present to such an extent as to cause risk
of persons being overcome thereby.
ii) No portable electric light of voltage exceeding twenty four volts shall be permitted in
any factory for use inside any confined space. Where the fumes present are likely to be
inflammable no lamp or light, other than of flame–proof nature, shall be allowed to be
used.
iii) No person in any factory shall be allowed to enter any confined space, until all
practicable measures have been taken to reverse any fumes which may be present and to
prevent any ingress of fumes.
iv) Suitable breathing apparatus, reviving apparatus and belts and ropes shall be kept in
every factory for instant use. All such apparatus shall be periodically examined and
certified by a competent person to be fit for use.
v) No person shall be permitted to enter in any factory, any boiler, furnace, chamber, tank,
pipe, or other confined space for the purpose of working or making any examination until it
has been sufficiently cooled by ventilation or otherwise to be safe for persons to enter.
(xvii) Explosive or Inflammable Dust, Gas etc.(sec.37)
If any manufacturing process in the factory produces dust, gas, fume, or vapour of such a
nature as is likely to explode on ignition, measures shall be taken to prevent any such
explosion
by:
— Effective enclosure of the plant or machinery used in the process;
— Removal or prevention of the accumulation of such dust, gas, fume or vapors;
— Exclusion or effective enclosure of all possible source of ignition.
Measures shall also be adopted to restrict the spread and effects of the explosion by
providing in the plant or machinery of chokes, baffles, vents, or other effective appliances.
(xviii) Precautions in case of fire(sec.38)
i) Every factory shall be provided with such means of escape in case of fire as may be
prescribed;
ii) In every factory, the doors affording exit from any room shall not be locked so that they
can not be easily and immediately opened from the inside while any person is within the

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room, and all such doors, unless they are of sliding type, shall be constructed to open
outwards.
iii) Every door, window or other exit affording a means to escape in case of fire shall be
distinctively marked in a language understood by the majority of the workers. Such
marking should be in red letters of adequate size or by some other effective and clearly
understood sign.
iv) An effective and clearly audible means of giving warning, in case of fire, to every
person shall be provided in the factory.
v) A free passage–way giving access to each means of escape in case of fire shall be
maintained for the use of all workers in the factory.
vi) Effective measures shall be taken to ensure that in every factory all workers are familiar
with the means of escape in case of fire and have been adequately trained in the routine to
be followed in such a case.
(xix) Safety of Building and Machinery(sec.39)
In case it appears that any building, machinery or plant in a factory is in such a condition
that it is dangerous to human life or safety, the manager of the factory may be served an
order specifying measures to be adopted as prescribed. Further, in case it appears that the
use of any building, machinery or plant in a factory involves imminent danger to human
life or safety, an order may be served prohibiting the use of such building or machinery,
until it has been repaired or altered.

33
SAFETY at Wipro sidcul (haridwar), ::
The safety program includes “on site emergency plan” (OEP), according to
which the company functions towards safety.
 The enclosed On-site Emergency Plan is made for the Consumer Care &
Lighting manufacturing plant, M/s Wipro Ltd. Plot No: 99 104 Sect 6A IIE
SIDCUL, Haridwar.
 The plant has a manufacturing facility to produce Santoor Soap, EWD, Glucovita,
Safe wash, Diapers and Office & Household Furniture’s.
 The plant is designed and equipped to carry out various processes and operations.
The plant is provided with Fire Hydrant system, Fire extinguishers. In addition to
this adequate number of First Aid Boxes, Ventilation system has been provided.
 Considering the types of operations carried out in the plant and the nature, extent of
hazards existing, the management of M/s Wipro Ltd found it necessary to have
some system of tackling an emergency.
This On Site Emergency Plan (OEP) explains the code of conduct of all personnel in the
plant along with the actions to be carried out in case of an Emergency. This plan gives the
guidelines for employees, contractors, transporters, etc. It not only defines responsibilities
but also informs about prompt rescue operations, evacuations, rehabilitation, co-ordination
and communication.

34
EMERGENCY:
An Emergency is a situation, which may lead to or cause large-scale damage or
destruction of life, property or environment within or out side the Factory. Such an
unexpected situation may be too difficult to handle for the normal work force within
the plant.
1. NATURE OF EMERGENCY:
The emergency specified in the OEP refers to occurrence of one or more of the
following events: -
a. Fire/Explosion.
b. Major accident such as Electricity Blast, machinery operated under unsafe
condition, structural or building collapse etc.
c. Natural calamities like storm, flood, earthquake, etc.
d. Sabotage.

35
2. IDENTIFICATION OF HAZARDOUS AREAS:
HAZARD AREA PROBABLE CAUSE OF
THE ACCIDENT
Explosion
Transformers/ Receivers
for the Air compressors.
Malfunctioning of the Safety
Valve
Flammable Diesel
storage area Explosion causing pressure
built up in the diesel storage
drums
Fire
Flammable Diesel
storage area Fire causing pressure built up
in the diesel storage drums
Packing Material Store A small ignition can cause
fire & can spread quickly
Perfume Storage Area Highly inflammable

36
3. OBJECTIVES OF THE PLAN:
a) To train the personnel from various departments in Fire Safety
b) To train the personnel from various departments in First Aid
c) To provide sufficient number of Fire Extinguishers as per the Plant Layout.
d) To provide sufficient number of First Aid boxes at each location as per the
Factories act 1948.
e) To establish an “Emergency Response Team”.
f) To control and eliminate the emergency.
g) To reduce panic and to handle the emergency with clear cut actions.
h) To make every one assemble at “Assembly Point Area”.
i) To minimize loss of life and property to the plant as well as to the
neighborhood.
j) To make head count and carry out rescue operations.
k) To treat the injured persons.
l) To preserve records and to take steps to prevent recurrence.
m) To restore normalcy.
n) To learn from the situation.
4. EMERGENCY CONTROL CENTRE:
For the purpose of handling emergency “The Security Office” has been identified
as Emergency Control Centre. All communications to and from will originate at this
CONTROL CENTRE.
The Emergency Control Centre will have the following: -
a) A copy of ON-SITE EMERGENCY PLAN.
b) Emergency Flow Chart & Accident /Incident Flow Chart
c) Emergency Contact Numbers.
d) List of key Personnel.
e) List of Fire Fighting Team.
f) Landline number list.
g) Location of First Aid Boxes.
h) List of First Aid Trained Personnel.
i) Emergency Response Team.

37
5. ASSEMBALY POINT
In case of an EMERGENCY the employees should assemble at the Assembly Point,
near Material Gate.
Hours of operation
 WIPRO’s hours of operation are typically round the clock but our management staff
are generally available in the general shift (9.00 AM to 05:30 PM- Monday –
Saturday).
Emergencyevacuation
 In the event an emergency evacuation becomes necessary, the alarm system will be
activated and all employees and visitors will proceed to the designated emergency
assembly area (located near the two wheeler parking region)
 The WIPRO hosts will assist you in the evacuation. Evacuation routes are posted at
the various notice boards. Person is required to familiarize himself with these
evacuation routes.
FIRE SAFETY::
As part of our EmergencyAction Plan, WIPRO has two emergency
alarms:
i) Fire/Explosion: is identified by a 30 sec continuous alarm/ siren signifying
on site emergency alert.
ii) All Clear: is identified by a 1 min continuous alarm/siren signifying
emergency controlled
All Security Guards are trained Fire Fighters & are available in all shifts at
Emergency Control Centre (Security Office).

38
TRAINING AND EDUCATION:
On site–emergency planning needs trainings and rehearsal. Major emergency
procedures are laid down clearly and convincingly to everyone on site particularly
to “Emergency Response Team”.
For which both in house & ex- house trainings are organized. The duties and
responsibilities of each person and the emergency procedure to be followed by him
are clearly defined in the “On Site Emergency Plan”.
Experts from outside explain the plan to all associated concerned employees.
Experts are invited to impart training.
Thus everyone is conspicuous about his role in the Emergency Plan.
6. MOCK REHEARSAL:
a) Safety Committee fixes the date for mock drill.
b) Minimum 1 mock drill is planned to be conducted in a month.
c) Emergency Siren / alarm will be raised.
d) After hearing the Siren / alarm, Emergency flow charts will be followed.
e) Observer is noted down the activities with respect to the time.
f) Mock drill report to be filled & this is reviewed in Safety Committee Meeting.

39
KEY PERSONNEL RESPONSIBILITIES
ROLE OF INDIVIDUALS DURING Emergency::
1. Man At The Scene Of The Accident
1.1. Attract attention by shouting “Fire, Fire” OR “Accident”, “Gas leakage” as the case
may be.
1.2. Inform security personnel who will in turn blow the siren and simultaneously inform
the HR Department.
1.3. Inform the ERT (Emergency Response Team) to control the situation.
2. Duties Of Fire Fighting /Emergency Response Team
2.1 The members of the Fire Fighting/Emergency Response Team will rush to the site
of emergency immediately after receiving of information / emergency siren.
2.2 They will report to the Site Controller and take instructions from him.
2.3 In case of fire, they will assist in extinguishing of fire by use of appropriate
appliances.
2.4 While proceeding to the site of fire they will pick up the available fire fighting
appliances en-route and carry to the site.
2.5 They will control the entry and exit to the emergency area.
2.6 They will assist the fire brigade if it is required.
3 Duties of First Aid Team
3.1 Report to Security Room on hearing emergency alarm.
3.2 Find out location of emergency from Security Office. Distribute in batches if
emergency is at more than one location.
3.3 Report to the Site Controller and take instructions from him.
3.4 Attend to injury cases, by providing first aid.

40
3.5 Carry the casualties away from site & arrange for transfer to hospital.
3.6 Control the movement at site.
4 Duties Of Site Controller ( Key personnel)
Key Personnel will act as Coordinator in absence of Site Controller
4.1 Initiate Plant shutdown in affected area.
4.2 Give instructions for evacuating people to the Assembly Point Area.
4.3 Give instructions to Security to activate the Emergency Control Centre and inform
the Chief Incident Controller and members of Emergency Response Team about
emergency.
4.4 Organize trained personnel and proceed to the emergency location.
4.5 Initiate & direct the control measures to bring the emergency under control, asses
the situation and brief Chief Incident Controller about status and take instructions.
4.6 Activate all measures to minimize the effect of the emergency be it a leak, spillage
or a fire.
4.7 Deploy the available manpower to control the emergency and communicate the
status from time to time to Chief Incident Controller.
4.8 Give clear instructions to the First Aid & Fire Fighting team and allocate the tasks.
4.9 Arrange for necessary resources required to control the emergency through External
Support (if required).
4.10 Co-ordinate with all teams charged with special tasks, to transfer the injured
quickly from site of accident to Hospital, for medical attention.
4.11 Assist & guide the fire brigade, external agencies after their arrival at site
to control the emergency

41
4.12 When the emergency is under control inform the Chief Incident Controller &
Emergency Control Centre for giving “All Clear” siren.
4.13 Assess the damage and give report of the complete incident to the Chief Incident
Controller.
4.14 Assist Emergency Response Team to identify the root cause of the
accident/emergency.
5 Duties of Rescue Team
5.1 After First Siren
5.1.1 On hearing of first siren/receiving information about emergency they will find
out the details of emergency.
5.1.2 They will arrange to relieve the members of ERT from the duties.
5.1.3 They will bring out the people from affected area.
5.1.4 They will open the emergency exits and ensure all passages & aisles are clear
of obstruction.
5.1.5 They will co-ordinate with the site controller for any help/resources required
at the site.
5.1.6 They will act for first aid if required.
5.1.7 They will take the injured persons to Hospital for quick treatment.
5.2 After Second Siren
5.2.1 Give instructions to the employees and guide through the safe route to
assembly point, ensure there is no panic.
5.2.2 Check all the equipments as per checklist before leaving the premises.
5.2.3 Ensure that premises are evacuated completely and equipments are in safe
condition.
5.2.4 Take head count.
5.2.5 Give evacuation and attendance report to the Chief Incident Controller. Take
directions from Site Controller & assist him in his work.

42
GENERALINTRUCTIONS
Do’s
 Attract the nearby person/employee by shouting “FIRE – FIRE – FIRE. “
 Seek help from the persons working nearby.
 Try to control the incident at its initial stage with available means/sources quickly.
 Inform Shift In-charge / Duty Officer (In Night Shift) about the Incident.
 Stop work at height. / Stop all hot works.
 Stop all vessel entry.
 On hearing Siren, evacuate as per evacuation route without running and panicky and
assembles at respective safe Assembly Points.
 Only trained personnel to operate the Fire Extinguishers.
Don’ts
 Do not be panicky.
 Do not run – Walk fast.
 Do not use telephone except for emergency purpose.
 Do not allow unauthorized person to approach emergency site.
Personal protective equipments that are used in company are………….
Eye and face protection
Fall protection
Foot protection
Hand protection
Head protection
Hearing protection
High visibility apparel
Limb and body protection
Respiratory protection

43
WIPRO Safety Committee Members……..
s.no Name Responsibility
1 Mr. Gopinath Nayar Chairman
2 Mr. Arvind Chauhan Coordinator
3 Mr. Gaurav Kumar Member
4 Mr.Vipin Saklani Member
5 Mr. Dheeraj Pandey Member
6 Mr. Rakesh Bist Member
7 Mr. Ram Prasad Member
8 Mr. Praveen Kumar Member
9 Mr. Chandra Pal Member
10 Mr. Arif Ali Member
11 Ms. Manvi member
12 Ms.Anuradha Agarwal Member

44
List of key personnels
Sr.No. Name Department
1 Gopinath nayar Plant Head
2 Arvind Chauhan Human Resources
3 Abhinav Verma Human Resources
4 Amit Vaidya EWD (Prod.)
5 Sharad Saxena TSP (Prod.)
6 Divya Kiran Bansal Accounts
7 Kaushik Saha QA
6 Ramesh Sharma Maintenance

45
Location of First Aid Boxes with Responsible persons
Sr.No. Department
Location
Code Responsibility
1 Security Gate F1 Security Incharge
2 Admin Block F2 Abhinav Verma
3 TSP & Glucovita F3 Gaurav Kumar
4 EWD F4 Virender Negi
5 Mould Shop F5 Rahul Walia

46
List of First Aid Trained Personnel
By Red Cross Society
Sr.No.
Name of
Competent Person Department
1 AbhinavVerma HR
2 Dheeraj Pandey PURCHASE
3 RakeshSinghBist STORES
4 NitinNaudiyal PURCHASE
5 DinkarKandari STORES
6 VirenderNegi EWD
7 Vishal Verma ACCOUNTS
8 AnusuyaPrasadPurohit QA
9 PremSinghChauhan CIVIL
10 RuchinKumar MAINTENANCE
11 VijaySingh TSP
12 Manoj Bebni QA
13 JagbeerSingh EWD
14 RameshSharma UTILITY
15 KuljitSingh MAINTENANCE
16 SatishKumar DESPATCH

47
EMERGENCY RESPONSE TEAM
Gopinath nayar Plant Head Chief Incident Controller
ArvindChauhan Human Resources Site Controller
Anuradhaagarwal Human Resources Observer
Rescue Team
AbhinavVerma Human Resources
Dheeraj Pandey Purchase
RakeshSinghBist Stores
JagbeerSingh EWD
RuchinKumar Maintenance
Shankul Tripathi Glucovita/Safewash
Gaurav Kumar TSP
Manoj Bebni QA
MangeshKumar TSP
RameshSharma Maintenance

48
All SecurityGuards Security
Workplace safety::
– Keep clear access to evacuation routes, emergency exits, fire-fighting
equipment and first aid stations, and electrical panels
– Keep walkways and aisles clear
– Close drawers and doors
– Dispose of trash promptly and properly
GeneralSafety::
– Obey all warning signs
– Follow all safety procedures
– Do not take shortcuts
– Do not engage in horseplay
– Use common sense.
Safetyfor truck drivers::
 As part of our safety policy, all truck drivers must report and sign in at the security
desk.
 The security will have you complete a material gate register seeking your details
and material brought along with.
 Please carry a valid driving license, vehicle pollution NOC and vehicle insurance
documents. The security may verify these from you.
 You will be also issued an access badge upon checking in which you need to retain
and properly display till the time you are in the plant premises.
 The vehicle should never be put in a back gear. If the situation so desires, the driver
has to be assisted by the co driver/attendant.

49
 Please do not roam about inside the campus. You can use the security room to rest
or wait.
 Please do not sleep/rest beneath your trucks/vehicles
 When leaving the WIPRO facility, you must check out at the security desk.
 Washrooms and drinking water area is located towards the back side of the plant.
 You are requested to strictly avoid entering the production area without prior
permission and without a company representative accompanying you.
Safetyfor outside visitors
 When you arrive, please use the designated visitor parking area. Do not park
anywhere!!
 Please ensure your seat belts (for four wheelers) and helmets (for two wheelers) are
on.
 Please do not honk unless really necessary.
 As part of our safety policy, all visitors must report and sign in at the security desk.
 The security will have you complete an IPC register seeking your details and
purpose of visit.
 You will be also issued an access badge/visitors badge upon checking in which you
need to retain and properly display till the time you are in the plant premises.
 Visitors up to Admin Block will be issued a Yellow Badge.
 Visitors for other parts of the plant will be issued a Green Badge
 A security guard will be assigned to you to direct you to the waiting area. In case if
there is no one to assist you in this regard, please ask for yourself a person to
accompany you.
 Waiting areas are located in the Admin block. You need to be patient and wait till
you are called by your visited authority.
 Green Visitors may be issued the required Personal Protective Equipment (PPE) if
your purpose of visit so desires.
 When leaving the WIPRO facility, you must check out at the security desk and
return your PPE/access badge.
 Laptops/Other valuable belongings should be acknowledged at the security desk.

50
 Washrooms and drinking water area is located towards the left side in the admin
block.
 You are requested to strictly avoid entering the production area without prior
permission and without a company representative accompanying you.
Generalinstructions
 Wipro is a No smoking/No alcohol/No tobacco Zone. Please do not indulge in these
activities while in company premises.
 Arms/Ammunition/Inflammable/Hazardous products are not allowed inside the
premises.
 WIPRO is a production facility and it is very important to observe all posted signs,
listen to announcements and be aware of all the electrical equipments which may
otherwise pose hazardous threats.
 Visitors are not permitted to work on or touch any machine or tools or equipments.
 In order to maintain confidentiality of company records and data, visitors are not
permitted in the data processing area
 Photography of any sort is prohibited inside the company premises.
 Observe all signs with instruction and use the yellow floor markings (while
walking) for personal protection and safety.
 Appropriate footwear must be worn (substantial Maintain a safe distance from all
operational controls, systems, and moving machinery and equipment.)
 Be continuously watchful of moving forklifts when walking in the production area.
 Leather footwear or equivalent is required, no high heels or open-toed sandals.

52
CHAPTER-3
RESEARCH
METHODOLOGY

53
 RESEARCH METHODOLOGY ADOPTED FOR
CONDUCTING THE SURVEY:
RESEARCH DESIGN
Experience survey.
TOOLS FOR RESEARCH
The questionnaire method has been used to analyze and assess the SAFETY
MEASURES ADOPTED AT WIPRO LTD (HARIDWAR). The
questionnaire was distributed to the different workers of the company.
Questionnaires comprised of 15 questions.
SAMLE SIZE
Total number of questionnaire distributed was 40.

54
CHAPTER-4
Data Analysis
And Interpretation

55
ANSWERS BASED ON QUESTIONNAIRE
Q1) At The time of induction does company provide you the information
regarding safety measures?
Fig.1
INTERPRETATION: The above Pie chart shows that, Out of 40 workers. 28 are
strongly agree, 8 are agree and 4 are partial agree with the statement that company provide
adequate information regarding safety measures during induction.
Q2) Are you provided adequate training regarding safety measures?
INTERPRETATION: The above Pie chart shows that Out of 40 workers.16 worker are
strongly agree,8 are agree, and 6 are partial agree,6 disagree and 2 strongly disagree with
the statement that proper training is provided regarding safety.
70%
20%
10%
srrongly agree
agree
partial agree
disagree
strongly disagree
40%
25%
15%
15%
5%
strongly agree
agree
partial agree
disagree
strongly disagree

56
Q3) During injury are you provided with proper first aid?
INTERPRETATION: The above pie chart shows that out of 40 workers, 22 worker are
strongly agree,14 are agree and 2 are partial agree, 2 disagree with the statement that
proper first aid is given in case of injury.
Q4) Does an organization maintain regular contact with the injured person?
company keep contact with the injured person.
55%35%
5%
5%
strongly agree
agree
partial agree
disagree
strongly disagree
25%
35%
30%
10%
strongly agree
agree
partial agree
disagree
strongly disagree

57
Q5) Are you aware of the places where first aid kits are kept?
workers are aware of the places where first aid kits are kept.
Q6) Do you use personal protective equipments during your work?
strongly agree,6 are agree and 4 are partial agree with the statement that they use personal
protective equipments during work.
25%
35%
30%
10%
strongly agree
agree
partial agree
diaagree
strongly disagree
75%
15%
10%
strongly agree
agree
partial agree
disagree
strongly disagree

58
Q7) Is Ambulance available 24hrs in the company premises?
INTERPRETATION: The above pie chart shows that out of 40 workers, all the 40 worker
strongly agree with the statement that ambulance is available 24hr. in the company
premises.
Q8) Are you benefited under ESIC- TIC?
strongly agree,8 are agree and 4 are partial agree with the statement that they are benefited
under esic-tic.
100%
strongly agree
agree
partial agree
disagree
strongly disagree
70%
20%
10%
strongly agree
agree
partial agree
sdisagree
strongly disagree

59
Q9) Are you aware of the safety committee members?
strongly agree,22 are agree and 6 are partial agree, 4 disagree with the statement that they
are aware of the safety committee members.
Q10) Smoking/alcohol/tobacco are strictly prohibited in the company
premises. Do you obey this rule?
strongly agree,4 are agree, 4 disagree with the statement that they obey the rules regarding
no smoking, no alcohol, no tobacco.
20%
55%
15%
10%
strongly agree
agree
partial agree
disagree
strongly disagree
80%
10%
10%
stromgly agree
agree
partial agree
disagree
strongly disagree

60
Q11) Is there timely cleaning and inspection of machines?
strongly agree,16 are agree with the statement that machines are cleaned and inspected
timely.
Q12) Does workers use helmet in heavy material area?
strongly agree,10 are agree and 6 are partial agree, 2 disagree, 6 strongly disagree with the
statement that workers use helmet in the heavy material area.
60%
40%
strongly agree
agree
partial agree
disagree
strongly disagree
40%
25%
15%
5%
15%
strongly agree
agree
partial agree
disagree
strongly disagree

61
Q13) Do You use yellow lines while walking in the company premises?
strongly agree,12 are agree and 8 are partial agree, 6 disagree, 8 strongly disagree with the
statement that they use yellow lines while walking in the company premises.
Q14) Does your complaints well listened by the concerned authorities?
strongly agree,16 are agree and 8 are partial agree, 6 disagree with the statement that their
complaints well listened by the concerned authorities.
15%
30%
20%
15%
20%
strongly agree
agree
partial agree
disagree
strongly disagree
30%
40%
25%
5%
strongly agree
agree
partial agree
disagree

62
Q15) Are you satisfied with the safety provided at your work place?
strongly agree,14 are agree and 8 are partial agree,2 strongly disagree with the statement
that they are satisfied with the safety provided at the workplace.
45%
35%
20%
strongly agree
agree
partial agree
disagree
strongly disagree

63
CHAPTER-5
Findings and Suggestions

64
FINDINGS:
At the time of induction, company provide adequate information regarding safety
measures required t be adopted in the company premises.
Well training is given to the workers regarding safety.
Proper first aid is given in case of any injury of any worker
A lot of workers in the company use personal protective equipments while working.
100% workers are satisfied with the presence of ambulance in the company
premises i.e. 24hrs.
Workers are covered and get benefit under ESIC-TIC.
Most of the workers are aware of the members of safety committee or to whom they
may consult in case of emergency.
Many workers in the company do not use alcohol, cigarette, or tobacco.
Many people use helmet in the heavy material area.
Complaints of the workers regarding safety are well listened by the concerned
authorities.
Most of he people are satisfied by the safety provided to them at their workplace.

65
SUGGESTIONS:
 It is suggested that workers are required to be make aware of the places
where first aid kits are kept.
 Workers should be given more information regarding the importance of
walking along the yellow lines in the company premises.
 Workers are required to strictly wear helmets in the heavy material area.
 They are required to be made aware of safety committee members.
 Company is required to remain in contact with the injured person.
 Workers are needed to be more aware of the benefits of ESIC-TIC.
 More training should be given to the workers for safety purposes.

66
BIBLOGRAPLY::
 www.wikipedia.com
 www.wcclg.com
 www.safetyatwork.com
 www.careers.wipro.com
REFRENCES::
 IMS document for human resource of consumer
care divisions.
 Production and operation management by S.A
Chunawalla and D.R. Patel.

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