The document outlines Odoo's online architecture, highlighting its global data center presence, advanced features like instant domain allocation, and a 99.9% service level agreement for uptime. It details the system structure, including the use of off-the-shelf hardware and PostgreSQL clusters, as well as challenges in maintaining consistency and automated migrations. Odoo provides 24/7 support and has strong disaster recovery protocols in place.

1. Odoo Online
Architecture &
challenges
Olivier Dony
 @odony

odoo
 


2. Odoo Online
o Architecture
o Advanced features
o SLA
o Challenges
1
2
3
4

3. Architecture
o Domain Controller
o DNS
o Monitoring
o OAuth Provider
o Authorization
o Control center
o Hosts
o End-user server
 Domain
Controller
 OAuth
Provider
 Host
 Host
 Host
 Backups
 
 

 
 
 Host
 Host
 Host
 Backups

DC1 DC2

4. Architecture: Hosts
o Physical hosts with Odoo saas-x series
o Local PostgreSQL cluster per host: 3k+ databases
o Off-the-shelf hardware: e.g. Xeon E3 8c/16t,
64GB RAM, SAS Raid-1
o Provisioning in tier1 DC: less than 1h
o 8 hosts in 3 continents and counting
o Fully scripted maintenance

5. Global Points of Presence
Beauharnois
(QC, Canada)
(2012)
Paris + Gravelines +
Strasbourg (France) (2008)
Hong Kong
(2014)
 Latency and bandwidth matter EU-APAC: ~250ms - 1 Mbps (500KB = 4sec)
US-APAC:~250ms - 1 Mbps (500KB = 4sec)
EU-US: ~100ms - 100+ Mbps (500KB = 40ms)

6. Advanced features
o Instant domain name allocation (DNS)
o SQL-backed replicated DNS services
o Support for personal domain names
o Mail gateway IN + OUT
o Out: dedicated Postfix SMTP + IP, Mandrill
o In: odoo-smtpd daemon – db resolution and routing
o Database duplication on demand
o 1-click duplication for testing – auto-expired

7. Advanced features
o Global Provisioning
o GeoIP DC allocation at subscription
o Moving to another host on demand
 online@odoo.com
o Progressive rollout of new features (saas-x)
o On-demand migration, multiple saas-x per host
o Automated migrations with rollback
o Auto-rollback for manual migration as needed

8. Service Level Agreement
o 99.9% uptime (DC providers: 99.95%)
o 24/7 support via email, 8/5 via phone (FR/EN)
o Average response time: 1.5 hours during EU BH
o RTO: 4h | RPO: 24h (disasters so far: 0)
o 14 Full backups: 7 days, 4 weeks, 3 months
o Replicated in min. 2 remote data centers

9. Challenges
o PostgreSQL 9 clusters with 3k+ databases
o Scripted, version controlled maintenance
o Consistent environment everywhere (Ubuntu LTS)
o Patching OpenSSL + deploying new certs in 2 commands 
o Automated migration/rollout
o No custom modules but heavy customizations
o Extra columns, tables, reports, menus
o Automated actions, server actions, cron jobs
o As of saas-4: data-only modules: odoo deploy

10. Thank You
 @odony
Odoo
sales@odoo.com
+32 (0) 2 290 34 90
www.odoo.com
Odoo Online Support
online@odoo.com

Signup
http://www.odoo.com
