Citi’s Landscape for Supporting Financial Inclusion
                                             Sanjiv Vohra
                      Country Head and Citi Country Officer
                                               Philippines

                                          29 October 2009
Citi Priorities


         Microfinance and Microenterprise

         Financial Education and Asset Building

         Environment with focus on sustainable enterprises

         Small and Growing Businesses

         Youth Education

         Disaster Response

         Workplace - inclusive, diverse, empowering
Citi commercial scaling – beyond philanthropy
                                                 Expanding access to financial services
                                    Working across Citi’s businesses, product groups and geographies



  Citi Microfinance serves more than 100 MFIs, networks and investors as clients in over
      40 countries with products and services spanning the financial spectrum – from
 financing, access to capital markets, transaction services and hedging foreign exchange
     risk, to credit, savings, remittances and insurance products - to expand access to
                            financial services for the underserved.


                      Supporting sector development, Supporting the microfinance sector development through
                      networks for more than 20 years through Citi Foundation

                      Leveraging Citi footprint, No other American bank has local bank presence in more than 100
                      countries

                      Establishing MFIs relationship, Citi has established policies and procedures to bank, finance
                      and commercially partner with MFIs in their local currency, local language and local law.

                      Serving international investors, donors and funds working in the microfinance sector




Strictly Private and Confidential
Working with 100 clients in more than 40 countries




                            Europe
                           1 Network
                            3 Fund                   EE / Central Asia
                           Managers                      13 MFIs
                                                       7 Countries
            US
        7 Networks
          2 Fund
        Managers
                                                                            Asia
                                                                           35 MFIs
                                                                         9 Countries

           Latin America
              26 MFIs
            11 Countries
          1 Fund Manager                 Africa
                                         13 MFIs
                                       9 Countries
Leading innovation through milestone transactions
     Citi Microfinance has been a pioneer in leading milestone transactions in various financial areas and
                                                 geographies.
    Citi Microfinance works in partnership with MFIs to extend the depth of financial services to low income
                                                 households.

 Citi Microfinance is embedding microfinance across all Citi’s businesses


                                                                                                              Export and                To
      From                                  Private              Commercial             Corporate              Agency              Local Capital
 Consumer Banking                           Banking               Banking                Banking              Financing              Markets




 Examples of Citi milestone transactions worldwide

 Mexico                             India                 USA             Pakistan                  Peru          Bangladesh            Mexico
1.4 million                  Savings                  Microloans            First                First               First            Investment
  women                      products                                   microfinance         microfinance        Securitization           grade
                                                       portfolio                                                                       structured
covered by                      using                                  local currency               Bond         of microloans           bonds
                                                       Purchase
  micro                 biometrics ATM                                  syndication                                   2006
                                                                                                    2002                              2002 - 2003
insurance                                                2008
                                    2004                                      2007                                US$180 million    Sole Bookrunner
                                                      US$30 million                           US$20 million
From 2005                                                                                                          over 6 years     MXP 200 million
                                                                        US$22 million




Strictly Private and Confidential
Philippine Initiatives: Microfinance
    7th Citi Microentrepreneur of the                  Citi Network Strengthening
    Year Awards                                        Program
      7 years running. Gave more than US$375,000 in
      grants
and recognizing 41 outstanding Filipino
microentrepreneurs nationwide.



                                                       US$11.2 million international grant program that
                                                       will increase the ability of 12 major microfinance
                                                       networks to develop products and services that
                                                       will meet the needs of their members and clients.



    Microfinance Training and                          Commercial Microfinance: CARDS
    Accreditation Program with Asian                         CARD – Citi Php 150 Million
                                                           Microfinance Facility Agreement
    Institute of Management                                           Signing




     Management training modules developed by
     Citi to offer train-the-trainer courses to more
     than 100 trainers from MFIs across 10
     countries in the region.
10-year, US$200 million commitment to Financial Education


      Citi Financial Education and Asset Building programme focuses on personal finance
       and touches people of every age, ethnicity and economic level and reaches across
                              businesses, languages and countries.



                      April 2004 – Office of of Financial Education

                      10-year, $200 million commitment to promoting financial education around the
                      world

                      As of 2008 - Citi and Citi Foundation has invested approximately US$149 million in
                      hundreds of financial education programmes around the world




Strictly Private and Confidential
Philippine Initiatives: Financial Education
   “Estudyantipid” Series                            “Hatch” Series
   1st Series – 7 episodes on basic personal
   finance




   Citi Junior Bankers Congress
   Contributed US$ 200,000 in 7 years and
   benefited 210 students from various              Held campus tours in 2007 covering 15 universities in
   universities nationwide                          Metro Manila and Cebu reaching over 7,500 students.
                                                    Hatch II: Personal Education Program for Call Center
                                               Agents for implementation in 2009
                                                     Money Matters for Kids Travelling
                                                     Exhibit and Workbook
                                                    Money for Kids Traveling Exhibit: To run a month-long
                                                    traveling exhibit in 4 locations nationwide in 2009-
                                                    2010
                                                    Money for Kids Workbook: Production of 3,000 copies
   Citi-FINEX Rafael B. Buenaventura                of workbooks for distribution to beneficiary children
   Outstanding Finance Educators                    during exhibit.
   Award
Citi-FT Financial Education Summit 2009
       3 – 4 December 2009, Singapore in partnership with the Pearson Foundation and the
                                        Financial Times

                      Sixth in a series held annually

                      Provides a unique platform to share best practices in developing, delivering and
                      evaluating financial education initiatives from around the globe




Strictly Private and Confidential
Consumer Education
  Use Credit Wisely




  Financial Planning and Investor Education




  Customer Communication

S Vohra Ceo Panel 4 Revised

  • 1.
    Citi’s Landscape forSupporting Financial Inclusion Sanjiv Vohra Country Head and Citi Country Officer Philippines 29 October 2009
  • 2.
    Citi Priorities Microfinance and Microenterprise Financial Education and Asset Building Environment with focus on sustainable enterprises Small and Growing Businesses Youth Education Disaster Response Workplace - inclusive, diverse, empowering
  • 3.
    Citi commercial scaling– beyond philanthropy Expanding access to financial services Working across Citi’s businesses, product groups and geographies Citi Microfinance serves more than 100 MFIs, networks and investors as clients in over 40 countries with products and services spanning the financial spectrum – from financing, access to capital markets, transaction services and hedging foreign exchange risk, to credit, savings, remittances and insurance products - to expand access to financial services for the underserved. Supporting sector development, Supporting the microfinance sector development through networks for more than 20 years through Citi Foundation Leveraging Citi footprint, No other American bank has local bank presence in more than 100 countries Establishing MFIs relationship, Citi has established policies and procedures to bank, finance and commercially partner with MFIs in their local currency, local language and local law. Serving international investors, donors and funds working in the microfinance sector Strictly Private and Confidential
  • 4.
    Working with 100clients in more than 40 countries Europe 1 Network 3 Fund EE / Central Asia Managers 13 MFIs 7 Countries US 7 Networks 2 Fund Managers Asia 35 MFIs 9 Countries Latin America 26 MFIs 11 Countries 1 Fund Manager Africa 13 MFIs 9 Countries
  • 5.
    Leading innovation throughmilestone transactions Citi Microfinance has been a pioneer in leading milestone transactions in various financial areas and geographies. Citi Microfinance works in partnership with MFIs to extend the depth of financial services to low income households. Citi Microfinance is embedding microfinance across all Citi’s businesses Export and To From Private Commercial Corporate Agency Local Capital Consumer Banking Banking Banking Banking Financing Markets Examples of Citi milestone transactions worldwide Mexico India USA Pakistan Peru Bangladesh Mexico 1.4 million Savings Microloans First First First Investment women products microfinance microfinance Securitization grade portfolio structured covered by using local currency Bond of microloans bonds Purchase micro biometrics ATM syndication 2006 2002 2002 - 2003 insurance 2008 2004 2007 US$180 million Sole Bookrunner US$30 million US$20 million From 2005 over 6 years MXP 200 million US$22 million Strictly Private and Confidential
  • 6.
    Philippine Initiatives: Microfinance 7th Citi Microentrepreneur of the Citi Network Strengthening Year Awards Program 7 years running. Gave more than US$375,000 in grants and recognizing 41 outstanding Filipino microentrepreneurs nationwide. US$11.2 million international grant program that will increase the ability of 12 major microfinance networks to develop products and services that will meet the needs of their members and clients. Microfinance Training and Commercial Microfinance: CARDS Accreditation Program with Asian CARD – Citi Php 150 Million Microfinance Facility Agreement Institute of Management Signing Management training modules developed by Citi to offer train-the-trainer courses to more than 100 trainers from MFIs across 10 countries in the region.
  • 7.
    10-year, US$200 millioncommitment to Financial Education Citi Financial Education and Asset Building programme focuses on personal finance and touches people of every age, ethnicity and economic level and reaches across businesses, languages and countries. April 2004 – Office of of Financial Education 10-year, $200 million commitment to promoting financial education around the world As of 2008 - Citi and Citi Foundation has invested approximately US$149 million in hundreds of financial education programmes around the world Strictly Private and Confidential
  • 8.
    Philippine Initiatives: FinancialEducation “Estudyantipid” Series “Hatch” Series 1st Series – 7 episodes on basic personal finance Citi Junior Bankers Congress Contributed US$ 200,000 in 7 years and benefited 210 students from various Held campus tours in 2007 covering 15 universities in universities nationwide Metro Manila and Cebu reaching over 7,500 students. Hatch II: Personal Education Program for Call Center Agents for implementation in 2009 Money Matters for Kids Travelling Exhibit and Workbook Money for Kids Traveling Exhibit: To run a month-long traveling exhibit in 4 locations nationwide in 2009- 2010 Money for Kids Workbook: Production of 3,000 copies Citi-FINEX Rafael B. Buenaventura of workbooks for distribution to beneficiary children Outstanding Finance Educators during exhibit. Award
  • 9.
    Citi-FT Financial EducationSummit 2009 3 – 4 December 2009, Singapore in partnership with the Pearson Foundation and the Financial Times Sixth in a series held annually Provides a unique platform to share best practices in developing, delivering and evaluating financial education initiatives from around the globe Strictly Private and Confidential
  • 10.
    Consumer Education Use Credit Wisely Financial Planning and Investor Education Customer Communication