1. RUSSELL FALK
1421 Pebblebrook Trail
Sun Prairie, WI. 53590
608-318-1332 home
lisaruss@charter.net
QUALIFICATION SUMMARY
A goal-oriented and experienced Human Resources leader with a passion for supporting and
contributing to the success of others. A proven track record of strengthening the morale, leadership
and productivity of the staff. Able to collaborate effectively with others to apply innovative solutions,
create positive financial results and contribute to moving the organization forward. Experienced in
both union and non-union environments, privately owned and multi-national corporate
organizations, and in product development, manufacturing, retail, health care and service companies.
SKILLS
• Compensation and Benefits
• Employee Relations
• Safety
• Training
• Recruitment
• Microsoft Office Proficiency
• Strategic Planning and Development
• Industry Networking
• Budgeting
• Employee Wellness
• Workers’ Compensation Cost Control
EXPERIENCE
INSIGHT FS, Jefferson, WI 2013-2016
A farm cooperative serving farmers throughout Wisconsin
Human Resources Manager
• Oversaw the recruiting, compensation, employee relations and benefits administration for 350-
400 employees in 25 different locations throughout the state of Wisconsin and Upper Michigan.
• Successfully integrated two distinct cooperatives into one company.
UNIEK, INC., Waunakee, WI 2008 – 2012
Designer, American manufacturer, and supplier of picture frames and home decor accents for North American retailers.
Human Resources Manager
• When hired, oversaw five HR professionals responsible for recruitment, benefits administration,
training, employee relations, payroll and safety. Planned and administered the HR budget.
• Negotiated benefits and managed the compensation program for the company which had 300
employees and 70-100 seasonal employees.
• As the company reorganized to control costs through the difficult economy, assumed day-to-day
responsibility for HR duties as the staff was cut to two other HR professionals.
• Formalized the executive recruitment and interviewing: developed interview questions to
determine fit, established phone screening questions, initial recruitment forms, and a detailed
timing and action plan that clarified each person’s responsibilities through the process.
• Participated in the selection and implementation of ADP’s Human Resources and Benefits
(HRB), which integrated into the existing Pay Ex system and allowed for reconciliation of benefit
bills and sharing benefit information with insurance providers in real time.
• Initiated Uniek’s first dependent scholarship program. Developed the program communication,
and selected an outside company to manage awarding of the scholarships. In its third year, the
scholarship program has proven an effective marketing and recruiting asset to the organization.
• Established an Injury Review Committee that identified strategies to proactively prevent
accidents, reducing Worker’s Comp Mod from 1.12 to .8 in three years.
2. Russell Falk Page 2
• As a member of the initial Sustainability Committee, partnered on the clean up of the facility, the
re-cycling effort, and worked with the local schools to sponsor events.
• Began the Employee Wellness Committee with interested employees which coordinated health
assessments for the staff, identified three crucial areas to address with the goal of improving the
health of employees, decreasing absenteeism and increasing productivity.
SITEL CALL CENTER, Madison, WI 2006 – 2007
One of 120+ call center locations globally providing business process outsourcing (BPO).
Human Resource Manager
• Led the integration of SITEL with Client Logic.
• Implemented new approach to recruiting that created more focus and ability to train effectively.
• Established systems to provide more effective supervision and motivation of staff.
PICK ‘N SAVE STORES, McFarland, WI 1999 – 2005
Pick 'n Save was a locally owned retail grocer with seven stores. The company was committed to building a great workforce
and equipping employees with the tools they needed to succeed.
Human Resources Manager
• Created a self-funded medical insurance plan that resulted in $300K in savings in the first year.
• Established a systematic approach to employee evaluations and new hire orientation that helped
reduce turnover by more than 50% in many locations.
• Led change to decentralize the organization, giving department heads more responsibility for
hiring, evaluating, training and disciplining their staff.
• Conducted cost analysis and introduced new employee benefits including dental, short-term
disability and supplemental life insurance.
• Analyzed, initiated, upgraded and conducted a variety of training programs including food
preparation, material handling, responsible beverage serving, safety, and management
improvement techniques.
• Upgraded internal communications by creating and publishing a monthly employee newsletter.
• Reduced Workers’ Compensation expenses by 40% over five years through a proactive approach
to employee safety, active case management, and return-to-work programs.
• Obtained TIPS certification (Training for Intervention Procedures) to qualify to teach employees
to handle the sale of alcohol in our retail stores instead of waiting until classes were held at the
local tech schools or sending them to Milwaukee for certification, saving both time and money.
• Launched two new stores in the space of 8 months, involving the hiring and training of
approximately 300 employees and providing the proper training to a completely new staff.
FOND DU LAC HOME, Fond du Lac, WI 1996 – 1999
A leader in providing superior senior care, rehabilitation care and health education to the community.
Human Resources Manager
• Collaborated with the Board of Directors to acquire new and improved safety equipment.
• Negotiated an initial contract with the union (UFCW).
• Instituted new benefit programs including medical and dental insurance.
• Significantly reduced Workers’ Compensation expense through training efforts and case
management.
EDUCATION
Bachelor of Science, Minnesota State University, Moorhead, MN
Graduate work in Human Resource Administration, Silver Lake College, Manitowoc, WI
Professional in Human Resources (PHR), 1998