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Compensation 
Management – Best 
Practices 
Carrie Scott, SPHR
Total Rewards and Compensation 
Total Rewards 
Monetary and non-monetary rewards used to attract, motivate, 
and retain employees 
Rewards System Strategic Objectives 
•Legal compliance 
•Cost effectiveness 
•Internal and external equity for employees 
•Recognizing contribution to maximize performance and manage 
talent
Compensation Approaches 
Traditional Approach Total Rewards Approach 
• Compensation primarily base 
pay only 
• Bonuses for executives only 
• Fixed benefits tied to seniority 
• Pay grade progression based 
on organizational promotions 
• One organization-wide pay 
plan for all employees 
• Variable pay used with base 
pay 
• Annual/long-term incentives 
provided to all employees 
• Flexible and portable benefits 
offered 
• Knowledge-based broadband 
determine pay grades 
• Multiple pay plans consider 
job family, location, and 
business unit
Total Rewards Components 
Total 
Rewards 
Compensation 
Base Plan 
•Wages 
•Salaries 
Variable Pay 
•Bonuses 
•Incentives 
•Stock Options 
Benefits 
• Health/medical 
insurance 
• Life/disability insurance 
• Paid time off 
• Retirement 
• Work-life 
Performance & Talent 
Management 
Performance Measurement 
•Performance reviews 
•Goal setting 
Talent Management 
•Training 
•HR development 
•Career planning 
•Succession planning
Compensation Philosophies 
Entitlement Performance 
• Seniority-based pay 
• Across the board raises 
• Pay scales raised annually 
• Industry comparisons of 
compensation only 
• Holiday bonuses 
• No raises for length of service 
• No raises for longer-service 
poor performers 
• Market-adjusted pay 
structures 
• Broader industry comparison 
• Bonuses tied to performance 
results
Compensation System Design Issues 
Equity 
•Workplace equity refers to the perception that all employees in an 
organization are being treated fairly 
•External pay equity exists when employees in an organization perceive that 
they are being rewarded fairly in relation to those who perform similar jobs in 
other organizations 
•Internal pay equity exists when employees in an organization perceive that 
they are being rewarded fairly according to the relative value of their jobs 
within an organization 
Privacy 
Transparency
Market Competitiveness and Compensation 
Lead the Market Meet the Market Lag the Market 
Pros: 
•Increase the supply of 
candidates 
•Increase selection rates of 
qualified applicants 
•Decrease employee 
turnover 
•Increase morale and 
productivity 
•Prevent unionization efforts 
Pros: 
•Compensation structure 
remains competitive, 
therefore improving its ability 
to attract and retain top 
talent 
Pros: 
•Option when financial 
resources are extremely 
limited
Market Competitiveness and Compensation 
Lead the Market Meet the Market Lag the Market 
Cons: 
•Greatest propensity of 
increasing overall labor costs 
Cons: 
•Although this strategy 
allows employers to better 
manage labor costs, it also 
has the potential of placing 
the employer in a position of 
having to play catch-up, 
requiring larger adjustments 
to the compensation 
structure during tight labor 
markets 
Cons: 
•Much more susceptible to 
fluctuations in the labor 
market, risk greater difficulty 
in retaining and attracting 
highly qualified candidates, 
and typically tend to 
experience higher rates of 
employee dissatisfaction, 
poor performance and 
turnover.
Compensation Administration Process 
Job Analysis 
(job description and job specifications) 
Valuing Jobs 
•Job Evaluations 
•Market Pricing 
Pay Surveys 
Pay Structure 
•Pay schedules 
•Pay grades 
•Pay ranges 
Individual Pay 
Implementation, 
Communication, 
and Monitoring 
Pay Policies 
Performance 
Appraisal
Valuing Jobs - Job Evaluations 
Job Evaluation 
•Means used to identify the relative worth of jobs within an 
organization 
Compensable Factor 
•Job value common among a group of jobs 
•Something for which an organization chooses to compensate an 
employee
Compensable Factors - Examples 
All Jobs 
•Knowledge/education 
•Experience 
•Supervision received 
•Physical/mental demands 
•Autonomy and decision-making 
authority 
Office/Customer Service 
•Customer interaction 
•Confidential information 
•Consequence of errors 
Manufacturing/Warehouse 
•Safety and hazards 
•Specialized equipment used 
•Working environment
Valuing Jobs - Market Pricing 
• Using marking data to identify the relative value of jobs based on 
what other firms pay for similar jobs. 
Advantages Disadvantages 
• Ties organizational pay levels to 
the external job market without 
“internal” job evaluation 
distortion 
• Communicates to employees that 
the compensation system is 
market linked 
• It relies on market survey data 
• A specific job may differ from a 
“matching” job in the survey 
• The market data’s scope (range of 
sources) is a concern 
• Tying pay levels to market data 
can lead to wide fluctuations
Pay Surveys 
• Collection of data on compensation rates for workers 
performing similar jobs in other organizations. 
• Benchmark jobs (jobs found in many organizations) 
• Look out for sources, number of respondents, age, etc.
Pay Structures - Why? 
• Clarifies the market and internal value for each job, and 
provides a way to manage employee pay effectively 
• Quantifies compensation costs and enables budget decisions 
• Validates compensation strategy and aligns to business goals 
• Provides a tool to talk with employees about development 
• Helps to ensure pay equity 
• Determines pay for non-benchmark jobs 
• Allows for ease of administration
Pay Structures 
Pay Schedules 
•Sets of pay grades, multiple markets grouped (geography, 
industry) 
Pay Grades 
•A label for a group of jobs with similar relative internal worth 
•Associated with a pay range 
Pay Ranges 
•The upper and lower bounds of compensation
Pay Structures - Schedules 
• Provides a way of grouping together multiple labor markets, 
using the same set of pay grades 
• Streamlines pay structure 
• Consideration: how complex is your organization? 
• Industries and/or lines of business 
• Locations 
6 Different Pay schedules 
Home Schedule 3 labor markets 
Schedule A, minus 15% Schedule 4 labor markets 
Schedule B, minus 10% Schedule 7 labor markets 
Schedule C, minus 5% Schedule 4 labor markets 
Schedule D, plus 5% Schedule 1 labor market 
Schedule E, plus 10% Schedule 1 labor market
Pay Structures - Grades 
• No fixed rules for every organization 
• Decide how many grades you will have. The number will vary in 
response to: 
• The size of the organization 
• The vertical distance between the highest and lowest job 
• How finely the organization defines jobs and differentiates 
between them (levels) 
• The pay increases and promotion policy of the organization 
• Determine the definition of each grade
Pay Structures - Ranges 
Range Spread is the distance between the top and bottom of the 
range and is typically 30%-60% RS=(max-min)/min 
Considerations for ranges 
• Difference at the base vs. top of the structure 
• Bigger range spread at the top, narrower at the bottom 
• Time to proficiency 
• Differentiation of skill sets 
• Overlap between pay ranges 
• Long tenure/high performing employees can earn higher 
wages 
• Provides more cost effective career progression within the 
organization
Individual Pay - Using Ranges 
Employee placement in range 
•Minimum = new hire 
•Midpoint = proficient and meeting performance expectations 
•Above midpoint = takes into account performance, tenure, 
education or whatever the organization values most 
Guidelines or Policies 
•Develop guidelines and policies about 
• Where new employees enter ranges 
• How current employees move within ranges 
• What happens when an employee is promoted 
• How much discretion do managers have
Individual Pay - Issues 
R ates out of range 
•Red Circled Employee- An incumbent (current job holder) who is 
paid above the range set for the job 
•Green Circled Employee- An incumbent who is paid below the range 
set for the job 
Pay Compression 
•Pay differences among individuals with different levels of experience 
and performance in the organization are reduced.
New Thinking in Compensation 
• Strategic approaches to compensation 
• Pay the person for the individual worth (knowledge, skills and 
competencies) rather than for the value of a job they perform 
• Reward excellence through a pay for performance compensation 
that establishes a clear relationship between a significant amount 
of pay and attainment of organizational objectives 
• Individualize the pay system to give employees choice in how 
they are rewarded and what reward they receive
Conclusion 
Thank you! For more information, please feel free to reach out to 
Carrie Scott, FGP HR Consultant 
•cscott@fgp.com 
•863.553.7281

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The Impact of Compensation 10 28 14

  • 1. Compensation Management – Best Practices Carrie Scott, SPHR
  • 2. Total Rewards and Compensation Total Rewards Monetary and non-monetary rewards used to attract, motivate, and retain employees Rewards System Strategic Objectives •Legal compliance •Cost effectiveness •Internal and external equity for employees •Recognizing contribution to maximize performance and manage talent
  • 3. Compensation Approaches Traditional Approach Total Rewards Approach • Compensation primarily base pay only • Bonuses for executives only • Fixed benefits tied to seniority • Pay grade progression based on organizational promotions • One organization-wide pay plan for all employees • Variable pay used with base pay • Annual/long-term incentives provided to all employees • Flexible and portable benefits offered • Knowledge-based broadband determine pay grades • Multiple pay plans consider job family, location, and business unit
  • 4. Total Rewards Components Total Rewards Compensation Base Plan •Wages •Salaries Variable Pay •Bonuses •Incentives •Stock Options Benefits • Health/medical insurance • Life/disability insurance • Paid time off • Retirement • Work-life Performance & Talent Management Performance Measurement •Performance reviews •Goal setting Talent Management •Training •HR development •Career planning •Succession planning
  • 5. Compensation Philosophies Entitlement Performance • Seniority-based pay • Across the board raises • Pay scales raised annually • Industry comparisons of compensation only • Holiday bonuses • No raises for length of service • No raises for longer-service poor performers • Market-adjusted pay structures • Broader industry comparison • Bonuses tied to performance results
  • 6. Compensation System Design Issues Equity •Workplace equity refers to the perception that all employees in an organization are being treated fairly •External pay equity exists when employees in an organization perceive that they are being rewarded fairly in relation to those who perform similar jobs in other organizations •Internal pay equity exists when employees in an organization perceive that they are being rewarded fairly according to the relative value of their jobs within an organization Privacy Transparency
  • 7. Market Competitiveness and Compensation Lead the Market Meet the Market Lag the Market Pros: •Increase the supply of candidates •Increase selection rates of qualified applicants •Decrease employee turnover •Increase morale and productivity •Prevent unionization efforts Pros: •Compensation structure remains competitive, therefore improving its ability to attract and retain top talent Pros: •Option when financial resources are extremely limited
  • 8. Market Competitiveness and Compensation Lead the Market Meet the Market Lag the Market Cons: •Greatest propensity of increasing overall labor costs Cons: •Although this strategy allows employers to better manage labor costs, it also has the potential of placing the employer in a position of having to play catch-up, requiring larger adjustments to the compensation structure during tight labor markets Cons: •Much more susceptible to fluctuations in the labor market, risk greater difficulty in retaining and attracting highly qualified candidates, and typically tend to experience higher rates of employee dissatisfaction, poor performance and turnover.
  • 9. Compensation Administration Process Job Analysis (job description and job specifications) Valuing Jobs •Job Evaluations •Market Pricing Pay Surveys Pay Structure •Pay schedules •Pay grades •Pay ranges Individual Pay Implementation, Communication, and Monitoring Pay Policies Performance Appraisal
  • 10. Valuing Jobs - Job Evaluations Job Evaluation •Means used to identify the relative worth of jobs within an organization Compensable Factor •Job value common among a group of jobs •Something for which an organization chooses to compensate an employee
  • 11. Compensable Factors - Examples All Jobs •Knowledge/education •Experience •Supervision received •Physical/mental demands •Autonomy and decision-making authority Office/Customer Service •Customer interaction •Confidential information •Consequence of errors Manufacturing/Warehouse •Safety and hazards •Specialized equipment used •Working environment
  • 12. Valuing Jobs - Market Pricing • Using marking data to identify the relative value of jobs based on what other firms pay for similar jobs. Advantages Disadvantages • Ties organizational pay levels to the external job market without “internal” job evaluation distortion • Communicates to employees that the compensation system is market linked • It relies on market survey data • A specific job may differ from a “matching” job in the survey • The market data’s scope (range of sources) is a concern • Tying pay levels to market data can lead to wide fluctuations
  • 13. Pay Surveys • Collection of data on compensation rates for workers performing similar jobs in other organizations. • Benchmark jobs (jobs found in many organizations) • Look out for sources, number of respondents, age, etc.
  • 14. Pay Structures - Why? • Clarifies the market and internal value for each job, and provides a way to manage employee pay effectively • Quantifies compensation costs and enables budget decisions • Validates compensation strategy and aligns to business goals • Provides a tool to talk with employees about development • Helps to ensure pay equity • Determines pay for non-benchmark jobs • Allows for ease of administration
  • 15. Pay Structures Pay Schedules •Sets of pay grades, multiple markets grouped (geography, industry) Pay Grades •A label for a group of jobs with similar relative internal worth •Associated with a pay range Pay Ranges •The upper and lower bounds of compensation
  • 16. Pay Structures - Schedules • Provides a way of grouping together multiple labor markets, using the same set of pay grades • Streamlines pay structure • Consideration: how complex is your organization? • Industries and/or lines of business • Locations 6 Different Pay schedules Home Schedule 3 labor markets Schedule A, minus 15% Schedule 4 labor markets Schedule B, minus 10% Schedule 7 labor markets Schedule C, minus 5% Schedule 4 labor markets Schedule D, plus 5% Schedule 1 labor market Schedule E, plus 10% Schedule 1 labor market
  • 17. Pay Structures - Grades • No fixed rules for every organization • Decide how many grades you will have. The number will vary in response to: • The size of the organization • The vertical distance between the highest and lowest job • How finely the organization defines jobs and differentiates between them (levels) • The pay increases and promotion policy of the organization • Determine the definition of each grade
  • 18. Pay Structures - Ranges Range Spread is the distance between the top and bottom of the range and is typically 30%-60% RS=(max-min)/min Considerations for ranges • Difference at the base vs. top of the structure • Bigger range spread at the top, narrower at the bottom • Time to proficiency • Differentiation of skill sets • Overlap between pay ranges • Long tenure/high performing employees can earn higher wages • Provides more cost effective career progression within the organization
  • 19. Individual Pay - Using Ranges Employee placement in range •Minimum = new hire •Midpoint = proficient and meeting performance expectations •Above midpoint = takes into account performance, tenure, education or whatever the organization values most Guidelines or Policies •Develop guidelines and policies about • Where new employees enter ranges • How current employees move within ranges • What happens when an employee is promoted • How much discretion do managers have
  • 20. Individual Pay - Issues R ates out of range •Red Circled Employee- An incumbent (current job holder) who is paid above the range set for the job •Green Circled Employee- An incumbent who is paid below the range set for the job Pay Compression •Pay differences among individuals with different levels of experience and performance in the organization are reduced.
  • 21. New Thinking in Compensation • Strategic approaches to compensation • Pay the person for the individual worth (knowledge, skills and competencies) rather than for the value of a job they perform • Reward excellence through a pay for performance compensation that establishes a clear relationship between a significant amount of pay and attainment of organizational objectives • Individualize the pay system to give employees choice in how they are rewarded and what reward they receive
  • 22. Conclusion Thank you! For more information, please feel free to reach out to Carrie Scott, FGP HR Consultant •cscott@fgp.com •863.553.7281

Editor's Notes

  1. Technical side People side
  2. “Internal equity exists when employees in an organization perceive that they are being rewarded fairly according to the relative value of their jobs within an organization”. Another way of stating this is to say that a person’s perception of their responsibilities, rewards and work conditions is seen as fair or equitable when compared with those of other employees in similar positions in the same organization. Factors such as skill level, the effort and the responsibility of the role, as well as working conditions are considered. An internal equity study can determine if there is pay equity between like-positions and if all roles in the organization are governed by the same compensation guidelines. Usually each role is assigned a pay range with corresponding criteria that outlines how to determine where an employee should be placed in the range