Running head: OPERATION MANAGEMENT OUTLINE 1 OPERATION MANAGEMENT OUTLINE 2 OE Outline 1. Introduction a. The name of the medical device manufacturing company. b. A brief description of Ermi Inc. c. The organization of the company management. d. The services offered at Ermi Inc. 2. Operations and processes provided at Ermi Inc. a. Devices available for different operations b. Devices for knees, ankles, elbows and shoulders. c. Treatment protocol d. Devices for treating clinicians. e. The solutions for treatment failure f. Proven results from the company operations 3. Conclusion a. The effectiveness of the organization management in running the operations and processes. b. General Comment of the processes and operations of the company. JWI 550: Operations Management Assignment 3 ©2016 Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This course guide is subject to change based on the needs of the class. Page 1 of 4 Assignment 3: OM Course Project: OM as a Competitive Advantage in Your Organization Due Week 9, Day 7 (Weight: 25%) This project will help you synthesize and apply what you have learned in the Operations Management course to your organization. Keep in mind you will analyze your organization from a leadership perspective. You will assess your organization through a competitive priority lens and evaluate the ten OM decision areas and key processes to develop actionable recommendations to increase your company’s competitive advantage. This should be a 7-9 page paper. Choose an organization (current or past) and complete the following: 1. Describe the competitive priorities of your organization and the product-process strategies used. As a result, what are the key tasks that senior management should focus on doing especially well? a. Hint: Compete on differentiation, cost and/or response? Process focus, repetitive focus, product focus, or mass customization focus? 2. Refer to the Ten Strategic OM Decisions (page 8, Heizer & Render): 1. Design of goods and services 2. Managing quality 3. Process and capacity design 4. Location strategy 5. Layout strategy 6. Human resources and job design 7. Supply-chain management 8. Inventory management 9. Scheduling 10. Maintenance Describe how each of the ten OM decision areas is currently addressed. • 3 – 5 sentences/bullets for each area Evaluate the decisions made in each of the ten OM decision areas: • Do they align with the organization’s competitive priorities and product-process strategies? Explain why or why not. 3. Descri ...

1. Running head: OPERATION MANAGEMENT OUTLINE
1
OPERATION MANAGEMENT OUTLINE
2
OE Outline
1. Introduction
a. The name of the medical device manufacturing company.
b. A brief description of Ermi Inc.
c. The organization of the company management.
d. The services offered at Ermi Inc.
2. Operations and processes provided at Ermi Inc.
a. Devices available for different operations
b. Devices for knees, ankles, elbows and shoulders.
c. Treatment protocol
d. Devices for treating clinicians.
e. The solutions for treatment failure
f. Proven results from the company operations
3. Conclusion
a. The effectiveness of the organization management in running
the operations and processes.
b. General Comment of the processes and operations of the
company.
JWI 550: Operations Management

2. Assignment 3
©2016 Strayer University. All Rights Reserved. This document
contains Strayer University confidential and proprietary
information
and may not be copied, further distributed, or otherwise
disclosed, in whole or in part, without the expressed written
permission of
Strayer University. This course guide is subject to change based
on the needs of the class.
Page 1 of 4
Assignment 3: OM Course Project: OM as a Competitive
Advantage in Your Organization
Due Week 9, Day 7 (Weight: 25%)
This project will help you synthesize and apply what you have
learned in the Operations Management
course to your organization. Keep in mind you will analyze your
organization from a leadership
perspective. You will assess your organization through a
competitive priority lens and evaluate the ten
OM decision areas and key processes to develop actionable
recommendations to increase your
company’s competitive advantage.
This should be a 7-9 page paper. Choose an organization
(current or past) and complete the following:
1. Describe the competitive priorities of your organization and
the product-process strategies used.
As a result, what are the key tasks that senior management
should focus on doing especially

3. well?
a. Hint: Compete on differentiation, cost and/or response?
Process focus, repetitive focus,
product focus, or mass customization focus?
2. Refer to the Ten Strategic OM Decisions (page 8, Heizer &
Render):
1. Design of goods and services
2. Managing quality
3. Process and capacity design
4. Location strategy
5. Layout strategy
6. Human resources and job design
7. Supply-chain management
8. Inventory management
9. Scheduling
10. Maintenance
Describe how each of the ten OM decision areas is currently
addressed.
• 3 – 5 sentences/bullets for each area
Evaluate the decisions made in each of the ten OM decision
areas:
• Do they align with the organization’s competitive priorities
and product-process
strategies? Explain why or why not.
3. Describe the operations and key processes of your

4. organization. Describe current-state
processes using the following business process maps:
• SIPOC, and
• Detailed process flowchart, swim-lane process map, or value-
stream map
4. What specific, actionable recommendations would you
present to your company’s senior
management to improve operations for competitive advantage?
Provide a rationale for all
recommendations, and consider the following hints:
• Would you present any changes to competitive priorities
and/or product-process
strategies?
• How would you address any of the ten OM decisions
differently?
JWI 550: Operations Management
Assignment 3
©2016 Strayer University. All Rights Reserved. This document
contains Strayer University confidential and proprietary
information
and may not be copied, further distributed, or otherwise
disclosed, in whole or in part, without the expressed written
permission of
Strayer University. This course guide is subject to change based

5. on the needs of the class.
Page 2 of 4
• Would you change any processes? Highlight any changes and
include a future state
process map.
• What is the timeline for your recommended actions?
Your assignment must follow these formatting requirements:
• Be typed and double-spaced, using Times New Roman font
(size 12) with one-inch margins on all
sides; references must follow APA or school-specific format.
Check with your professor for any
additional instructions.
• Include a cover page containing the title of the assignment, the
student’s name, the professor’s
name, the course title, and the date. The cover page and the
reference page are not included in
the required page length.
Grading for this assignment will be based on answer quality,
logic/organization of the paper, and
language and writing skills, using the following grading
criteria.
JWI 550: Operations Management

6. Assignment 3
©2016 Strayer University. All Rights Reserved. This document
contains Strayer University confidential and proprietary
information
and may not be copied, further distributed, or otherwise
disclosed, in whole or in part, without the expressed written
permission of
Strayer University. This course guide is subject to change based
on the needs of the class.
Page 3 of 4
Weight: 25% Assignment 3: OM Course Project: OM as a
Competitive Advantage in Your
Organization
Criteria Unsatisfactory Low Pass Pass High Pass Honors
1. Describe the
competitive
priorities, current
product-process
strategies, and key
management
tasks of your
organization.
Weight: 20%
Did not submit or
incompletely
described the
competitive
priorities, current

7. product-process
strategies, and
key management
tasks of the
organization.
Partially described
the competitive
priorities, current
product-process
strategies, and
key management
tasks of the
organization.
Satisfactorily
described the
competitive
priorities, current
product-process
strategies, and
key management
tasks of the
organization.
Completely
described the
competitive
priorities,
current
product-
process
strategies,
and key
management
tasks of the

8. organization.
Exemplarily
described the
competitive
priorities,
current
product-
process
strategies, and
key
management
tasks of the
organization.
2. Describe how
each OM area is
currently
addressed, and
explain whether or
not decisions in
each area align
with competitive
priorities and
product-process
strategies.
Weight: 25%
Did not submit or
incompletely
described how
each OM area is
currently

9. addressed, and
explain whether or
not decisions in
each area align
with competitive
priorities and
product-process
strategies.
Partially described
how each OM
area is currently
addressed, and
explain whether or
not decisions in
each area align
with competitive
priorities and
product-process
strategies.
Satisfactorily
described how
each OM area is
currently
addressed, and
explain whether or
not decisions in
each area align
with competitive
priorities and
product-process
strategies.
Completely
described

10. how each OM
area is
currently
addressed,
and explain
whether or
not decisions
in each area
align with
competitive
priorities and
product-
process
strategies.
Exemplarily
described
how each
OM area is
currently
addressed,
and explain
whether or
not
decisions in
each area
align with
competitive
priorities
and product-
process
strategies.
3. Describe the
operations and
key processes of

11. your organization.
Weight: 20%
Did not submit or
incompletely
described the
operations and
key processes of
the organization.
Partially described
the operations and
key processes of
the organization.
Satisfactorily
described the
operations and
key processes of
the organization.
Completely
described the
operations
and key
processes of
the
organization.
Exemplarily
described
the
operations
and key
processes

12. of the
organization
.
JWI 550: Operations Management
Assignment 3
©2016 Strayer University. All Rights Reserved. This document
contains Strayer University confidential and proprietary
information
and may not be copied, further distributed, or otherwise
disclosed, in whole or in part, without the expressed written
permission of
Strayer University. This course guide is subject to change based
on the needs of the class.
Page 4 of 4
Weight: 25% Assignment 3: OM Course Project: OM as a
Competitive Advantage in Your
Organization
Criteria Unsatisfactory Low Pass Pass High Pass Honors
4. Describe and
justify specific,
actionable
recommendations
to improve
operations for
competitive
advantage.

13. Weight: 25%
Did not submit or
incompletely
described and
justified specific,
actionable
recommendations
to improve
operations for
competitive
advantage.
Partially described
and justified
specific,
actionable
recommendations
to improve
operations for
competitive
advantage.
Satisfactorily
described and
justified specific,
actionable
recommendations
to improve
operations for
competitive
advantage.
Completely
described and

14. justified
specific,
actionable
recommendati
ons to
improve
operations for
competitive
advantage.
Exemplarily
described
and justified
specific,
actionable
recommend
ations to
improve
operations
for
competitive
advantage.
5. Clarity, logic,
and writing
mechanics.
Weight: 10%
Multiple
mechanical errors;
much of the text is
difficult to
understand or the
text does not flow;
fails to follow
formatting

15. instructions.
Several
mechanical errors
make parts of the
text difficult for the
reader to
understand; the
text does not flow;
the discussion
fails to justify
conclusions and
assertions.
Partially applied
concepts from
across the course.
More than a few
mechanical errors;
text flows but
lacks conciseness
or clarity;
assertions and
conclusions are
generally justified
and explained.
Few
mechanical
errors; text
flows and
concisely and
clearly
expresses the
student’s
position in a

16. manner that
rationally and
logically
develops
the topics.
None to
limited
minor
mechanical
errors; text
flows and
concisely,
clearly, and
exemplarily
expresses
the
student’s
position in a
manner that
rationally
and logically
develops
the topics.