Jo Elizabeth Hartman is a 2015 graduate of Appalachian State University with a Bachelor of Science in Business Administration and a major in Hospitality and Tourism Management. She has several years of experience in restaurant and event management roles including as an intern creating event proposals, a waitress at Wild Dunes Resort, and event staff at the George M. Holmes Convocation Center. Hartman held leadership positions such as president of the Alpha Phi sorority and director of sponsorships for the Hospitality and Tourism Management Association's annual 5K race. She is proficient in event planning software and POS systems.

1. JO ELIZABETH HARTMAN
ASU Box 23104 Boone, NC 28608 (336) 813-3944 lizhartman14@gmail.com
EDUCATION_______________________________________________________________ ___________________ _
Appalachian State University; Boone, NC
Bachelor of Science in BusinessAdministration May 2015
Major: Hospitality and Tourism Management
GPA: 3.62 Cumulative
EXPERIENCE_____________________________________________________________________________________
Enterprise Mill Events and Catering: Augusta, GA Summer 2014
Intern
 Created complete event proposals for clients with the use of Caterease Event Planning software
 Assisted the Event Coordinator and Catering Coordinator with planning and executing all onsite and offsite events
 Conducted regular site tours and tastings with clients
Wild Dunes Resort: Isle of Palms, SC Summer 2012- Present
Waitress
 Assisted customers at The Lettered Olive and The Pavilion, restaurants located in the four-diamond resort
 Exemplified top quality customer service through knowledge of the menu and served as a resource for the resort
 Served customers in a fast-paced atmosphere centered on creating a wonderfully unique experience for the guests
 Handled $300 each night and gained experience with a Springer Miller POS System
 Attended a seminar focusing on the hospitality and tourism industry in Charleston, SC
George M. Holmes Convocation Center: Boone, NC September 2012 – May 2015
Event Staff
 Set up and took down appropriate equipment for all events held at the Convocation Center
 Worked as an usher, ticket taker,bag checker,or security for each event
 Provided customer service to all guests at the events by answering questions and escorting them to their seats
Mellow Mushroom Restaurant: Winston- Salem, NC June 2010 - December 2012
Waitress
 Assisted customers in a very fast-paced atmosphere located in the heart of Downtown Winston-Salem
 Trained in being a hostess, cashier,and busser.
 Trained five employees in hostessing, cashiering, bussing, and waitressing
 Handled $200 each night and gained experience with an Aloha POS system
INVOLVEMENT & LEADERSHIP
Alpha Phi International Fraternity: Boone, NC September 2011 - Present
President
 Awarded 2014 Sorority President of the Year for Appalachian State University
 Delegate tasks to the 10 Executive Council members to maintain chapter health
 Lead weekly meetings of 120 members discussing upcoming events and any chapter concerns
 Conduct judiciary hearings for members to ensure chapter standards
Walker Fellows: Boone, NC October 2013 - Present
Marketing Manager
 Serve on the Marketing Committee to market Walker Fellows to the Walker College of Business and ASU
 Print fliers and run TV announcements in Peacock Hall for events sponsored by the College of Business
 Utilize Adobe Acrobat to create fliers to market events
Hospitality and Tourism Management Association: Boone, NC August 2012 - Present
The Extra Mile 5K: Advance,NC September 2011 - Present
Director ofSponsorships
 Interact with businesses to gain sponsors for The Extra Mile 5K, race in memory of cross country coach
 Gather and organize sponsorship paperwork to be distributed and collected from participating businesses
CERTIFICATIONS___________________________________________________________________________ _____
 CVENT Certified
 Hands-Only CPR Certified