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THE BANKING INDUSTRY ANDINFORMATION TECHNOLOGY :        A REVIEW                 Journal: Management Trends               ...
INTRODUCTION The  article presents a study which aims to  analyze the role of information technology in  banking industry...
Con’t… To                  support            the   industrial, commercial, agricultural and   other services sector, the...
    Net Banking    Mobile Banking    4/11/2013      Tolani Institute of Management Studies   4
   Shopping   Ticket booking4/11/2013      Tolani Institute of Management Studies   5
   Bill Payment   Fund Transfer4/11/2013     Tolani Institute of Management Studies   6
Automated Teller Machines (ATMs)4/11/2013   Tolani Institute of Management Studies   7
OBJECTIVES The   main objective of this article is to  review the implementation of IT in banking  industry. Technologic...
RESEARCH METHODOLOGY Overview  of the various countries banking   services used by the citizens of that   country. To  i...
ANALYSIS & OUTCOMES Mobile  banking service is used at the most  in Kenya. In US banking sector, it is examined that  us...
Con’t…   According to the National    Association of Software    Services Companies    (NASSCOM) the IT market for    ban...
Con’t… The   Bank of India has recently awarded   10 years IT infrastructure outsourcing   contract valued $150 million t...
CONCLUSION Certain technological changes have improved  the Banking sector tremendously. Policy makers have made some no...
4/11/2013   Tolani Institute of Management Studies   14
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Banking Industry and Information Technology

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Banking Industry and Information Technology

  1. 1. THE BANKING INDUSTRY ANDINFORMATION TECHNOLOGY : A REVIEW Journal: Management Trends Volume : 8 No.: 1 March-2011 Authors : Neeru Suman and Arvind Jain Presented By : Chandan Pahelwani Roll No.: 110474/11/2013 Tolani Institute of Management Studies 1
  2. 2. INTRODUCTION The article presents a study which aims to analyze the role of information technology in banking industry. Importance of banking industry in boosting economic progress of a nation. Use of information technology for all round growth. The economic development for the current year is planned to be over 9%. 4/11/2013 Tolani Institute of Management Studies 2
  3. 3. Con’t… To support the industrial, commercial, agricultural and other services sector, the banking sector plays a very vital role. Information systems are now exposed to a number of technology products like :4/11/2013 Tolani Institute of Management Studies 3
  4. 4.  Net Banking Mobile Banking 4/11/2013 Tolani Institute of Management Studies 4
  5. 5.  Shopping Ticket booking4/11/2013 Tolani Institute of Management Studies 5
  6. 6.  Bill Payment Fund Transfer4/11/2013 Tolani Institute of Management Studies 6
  7. 7. Automated Teller Machines (ATMs)4/11/2013 Tolani Institute of Management Studies 7
  8. 8. OBJECTIVES The main objective of this article is to review the implementation of IT in banking industry. Technological innovations have enabled the industry to open up new delivery channels. Taking the help of IT to deal with the challenges that the new economy poses.4/11/2013 Tolani Institute of Management Studies 8
  9. 9. RESEARCH METHODOLOGY Overview of the various countries banking services used by the citizens of that country. To increase the customer value by using some analytical methods in Customer Relationship Management (CRM) applications.4/11/2013 Tolani Institute of Management Studies 9
  10. 10. ANALYSIS & OUTCOMES Mobile banking service is used at the most in Kenya. In US banking sector, it is examined that use of IT will reduce the operational cost of the banks. Malaysian banking sector adopted the CRM technology and confirmed the role of CRM performance as the mediators in relationship between trust and E-banking adoption.4/11/2013 Tolani Institute of Management Studies 10
  11. 11. Con’t… According to the National Association of Software Services Companies (NASSCOM) the IT market for banks in 2002 was $500 million, is expected to grow by 25% a year in next few years. Banks will spend on IT and related fields an eye opening Rs.15000 crore.4/11/2013 Tolani Institute of Management Studies 11
  12. 12. Con’t… The Bank of India has recently awarded 10 years IT infrastructure outsourcing contract valued $150 million to HP services. The State Bank of India and its 7 associate banks got connected their 2500 branches with $29 million.4/11/2013 Tolani Institute of Management Studies 12
  13. 13. CONCLUSION Certain technological changes have improved the Banking sector tremendously. Policy makers have made some notable changes like enhancing payments system, integrating regulations between commercial & co-operative banks. It can be concluded that for better performance Indian banks need new technology. 4/11/2013 Tolani Institute of Management Studies 13
  14. 14. 4/11/2013 Tolani Institute of Management Studies 14

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