Rohit Talwar - Convention 2020: Future Strategies for Venues - Imex Las Vegas...Rohit Talwar
The document discusses future strategies for venues based on a global strategic foresight study conducted from 2009-2011. It identifies key trends that will impact venues over the next decade such as rapid demographic changes, increased generational diversity, and demands for more customized experiences. The document also summarizes surveys of industry professionals regarding priorities and strategies for venues, events, and event management through 2020. Key priorities identified include developing flexible service offerings, differentiating from competition, adopting new technologies, and generating ancillary revenue streams.
Rohit Talwar - Event Innovation and the Technology Timeline - Imex Las Vegas...Rohit Talwar
The document provides information about an event focused on innovation in the meetings industry. It discusses various innovative event formats and technologies that could be used for events in 2020, including augmented reality, holograms, personalized experiences, and reduced carbon emissions through virtual attendance. The document encourages attendees to share their own event innovations.
Rohit Talwar Drivers of Disruption and Opportunity - LBS Enterprise 100 - J...Rohit Talwar
Presentation to the investment community at London Business School exploring key trends, developments and ideas shaping and disrupting the business landscape and the resulting investment opportunities that could emerge and the implications for investors. The talk covers:
- The evolution of technologies in business and the workplace
- How advances such as artificial intelligence, robotics, 3D / 4D printing, smart materials, immersive technologies and the multi-sensory internet could disrupt key business sectors
- Science and technology developments that could enhance the brain , body and human wellbeing and transform healthcare
- New business models that will change the way we finance assets and infrastructure, fund innovation and charge for goods and services
- How to spot and align with disruptive developments and decide when to invest.
Rohit Talwar - Travel in a Networked World ITU - 26/10/11Rohit Talwar
The document discusses how travel may change in the future due to emerging technologies. It describes concepts like next generation airport check-ins using haptics and holograms. Immersive virtual travel experiences using virtual and augmented reality are also discussed. The document provides an overview of the consulting firm Fast Future Research and examples of projects they have conducted on topics like future hotel strategies, aviation, and tourism in various countries and regions. It includes sources for the images presented.
Rohit Talwar Overview of the Future Convention Cities Initiative (FCCI) - Im...Rohit Talwar
The document summarizes a presentation about maximizing the economic benefits of business events and conventions. It discusses opportunities for partnerships across cities and industries. It also highlights research by the FCCI on quantifying longer term economic impacts beyond tourism revenues, such as job creation, knowledge transfer, and attracting investment. Examples are given of infrastructure projects and sectors prioritized in cities like Seoul, Sydney, Abu Dhabi, and Durban to drive local economic growth through business events.
Rohit Talwar - Convention 2020: Future Strategies for Venues - Imex Las Vegas...Rohit Talwar
The document discusses future strategies for venues based on a global strategic foresight study conducted from 2009-2011. It identifies key trends that will impact venues over the next decade such as rapid demographic changes, increased generational diversity, and demands for more customized experiences. The document also summarizes surveys of industry professionals regarding priorities and strategies for venues, events, and event management through 2020. Key priorities identified include developing flexible service offerings, differentiating from competition, adopting new technologies, and generating ancillary revenue streams.
Rohit Talwar - Event Innovation and the Technology Timeline - Imex Las Vegas...Rohit Talwar
The document provides information about an event focused on innovation in the meetings industry. It discusses various innovative event formats and technologies that could be used for events in 2020, including augmented reality, holograms, personalized experiences, and reduced carbon emissions through virtual attendance. The document encourages attendees to share their own event innovations.
Rohit Talwar Drivers of Disruption and Opportunity - LBS Enterprise 100 - J...Rohit Talwar
Presentation to the investment community at London Business School exploring key trends, developments and ideas shaping and disrupting the business landscape and the resulting investment opportunities that could emerge and the implications for investors. The talk covers:
- The evolution of technologies in business and the workplace
- How advances such as artificial intelligence, robotics, 3D / 4D printing, smart materials, immersive technologies and the multi-sensory internet could disrupt key business sectors
- Science and technology developments that could enhance the brain , body and human wellbeing and transform healthcare
- New business models that will change the way we finance assets and infrastructure, fund innovation and charge for goods and services
- How to spot and align with disruptive developments and decide when to invest.
Rohit Talwar - Travel in a Networked World ITU - 26/10/11Rohit Talwar
The document discusses how travel may change in the future due to emerging technologies. It describes concepts like next generation airport check-ins using haptics and holograms. Immersive virtual travel experiences using virtual and augmented reality are also discussed. The document provides an overview of the consulting firm Fast Future Research and examples of projects they have conducted on topics like future hotel strategies, aviation, and tourism in various countries and regions. It includes sources for the images presented.
Rohit Talwar Overview of the Future Convention Cities Initiative (FCCI) - Im...Rohit Talwar
The document summarizes a presentation about maximizing the economic benefits of business events and conventions. It discusses opportunities for partnerships across cities and industries. It also highlights research by the FCCI on quantifying longer term economic impacts beyond tourism revenues, such as job creation, knowledge transfer, and attracting investment. Examples are given of infrastructure projects and sectors prioritized in cities like Seoul, Sydney, Abu Dhabi, and Durban to drive local economic growth through business events.
The document discusses key trends and opportunities for the hotel industry over the next decade. It identifies that travelers will have more complex lives and demand greater personalization. Hotels will need to embrace new technologies to improve efficiency, personalize service, and meet evolving customer expectations. By 2020, personalization is expected to be widely embraced, allowing customers to customize many aspects of their stay upon booking. Hotels will also seek to cover a wider range of property types, from budget to luxury, and may co-locate different brands to share facilities. New "signature" co-branded properties may emerge to provide differentiation within chains.
Rohit Talwar Building A Global City - The Role of Business Events - Sydney ...Rohit Talwar
The document discusses business events and the role of cities in attracting them. It notes that while conventions and trade shows are a large industry, growth is not guaranteed due to increasing global competition between cities. It advocates that cities take a coordinated approach to promote their unique strengths and focus on knowledge sharing and long-term economic benefits to remain competitive in attracting major business events.
Rohit Talwar -Meeting Innovation and the Technology Timeline - IMEX - May 2...Rohit Talwar
The document discusses innovation in the meetings industry and emerging technologies. It provides examples of innovative conference and event formats, including personalized experiences, immersive technologies, and virtual/augmented reality. Examples are given of how technologies like haptics, holograms, and wearable displays could be incorporated into future events. The document suggests that by 2020, events will offer fully customized experiences for attendees through new analytics and knowledge tools. Overall, the document explores technology trends and their potential applications to create more interactive and immersive events.
Presentation of latest Convention 2020 research on Venue and Destination Innovation - presented at IRohit Talwar - Convention 2020 - Venue and Destination Innovation - Imex 25-26 05 11mex Frankfurt May 25-26 2011
Rohit Talwar - Law Firm 2024 - Unleashing IT - LTECRohit Talwar
Presentation of ILTA Legal Technology Future Horizon Project to LTEC (Law Tech Europe Congress) 2014 in Prague October 21st 2014. The future of IT in the legal field.
Convention 2020 Emerging Industry Priorities and Strategies - Imex Las VegasRohit Talwar
Rohit Talwar's presentation to Imex Las Vegas on the emerging priorities and strategies for the convention industry. Looking at future technologies, innovations and sharing the emerging findings from the latest Convention 2020 study.
Convention 2020 - Future of Corporate and Association Events - Imex Las Vegas...Rohit Talwar
The document discusses survey results about the future of corporate and association events. Some key findings include:
1) Events will increasingly focus on a few central themes to ensure focused outcomes, with all program elements tightly integrated to these core themes.
2) Delegate expectations will be driven by demands for learning, experience, tangible ROI, and immediate takeaways.
3) Over the next decade, events are expected to increasingly focus on relationship building, accelerated learning, and serving multiple roles.
4) Associations will look to broaden their portfolio through partnering with other suppliers and encouraging member-run events under their brand.
The document discusses key findings and predictions from a strategic foresight study on the future of the convention and meetings industry from 2020 and beyond. Some of the main points discussed include:
- Demand for conventions may hold steady but innovation will be needed in formats, business models, technology, and sustainability.
- Personalization and customization of services and experiences will be important for attendees.
- Conventions may have fewer but larger events covering broader topics or communities of interest with more choices within each event.
- Venues will need to focus on strategies like offering full technology packages, outsourcing management, and creating new event opportunities.
Fast Future Study for ACCA - appendix - 100 Drivers of ChangeRohit Talwar
This document discusses 100 drivers of change that could impact the global accountancy profession over the next decade. It provides a short description of each driver, including the potential implications and timeframe for when it may affect at least 20% of the profession globally. Some of the key drivers discussed include the stability of the global economic infrastructure, the level of economic growth, adoption of new technologies, environmental issues, and evolving expectations of the accountancy profession.
The Future of Airline Retail - Fast Future Report 19 07 11Rohit Talwar
This document summarizes key discussions from an airline retail conference. Six main challenges were identified: 1) continued economic uncertainty, 2) deepening customer insight, 3) driving innovation to increase customer relationships and revenue, 4) leveraging new technologies, 5) rethinking traditional offerings, and 6) evaluating revenue sharing between airlines, airports, and suppliers. New technologies like Wi-Fi, seatback displays, tablets, and smartphones were discussed as ways to engage customers, sell virtual products, and drive additional revenue. Traditional aspects like brochures, retail carts, and food were also discussed in terms of innovation.
Rohit Talwar CANSO Global ATM Summit - June 29th 2014Rohit Talwar
Keynote presentation to CEOs of global air traffic control and air navigation services agencies. Exploring forces shaping the operating environment, stakeholder expectations, customer needs and future strategies for air navigation agencies.
This document advertises an innovation workshop to be held at the Soccer City Stadium in Johannesburg, South Africa on April 20, 2010. The workshop will be led by Dr. Phil Samuel, the Chief Innovation Officer of BMGI Corporation, and will teach companies practical innovation tools and techniques. Attendees will receive a copy of Dr. Samuel's book "The Innovator's Toolkit" and have the opportunity to schedule site visits with Dr. Samuel after the workshop. The document promotes registering for the workshop before the April 9 deadline.
The document discusses support for small and medium-sized enterprises (SMEs) in Europe. It provides an overview of EURADA, an organization that represents public agencies supporting SME development. EURADA focuses on entrepreneurship, enterprise support services, regional strategy, and the role of higher education in regional development. The document also outlines European Union funds and programs that provide financing instruments to support innovation, research, technology development, and other initiatives to strengthen SME competitiveness.
The document summarizes the Technology Innovation Agency (TIA) in South Africa, its vision, strategic context, and plans. It discusses TIA's mandate to support innovation and economic growth. It outlines TIA's strategic pillars and objectives, and plans to bridge the innovation "chasm" through commercialization, partnerships, and focusing on high-impact projects. The summary provides an overview of TIA's organizational structure and components to support technology development and commercialization.
Deepak Pareek is an Innovative technology strategist, consultant, speaker and author well recognized globally and profiled by ITU in their Who's Who list for 2005 and 2006 as International Information and Communications Technology Visionary. He is a Business & Technology Expert with global perspective, providing mission-critical solutions in Enterprise, Telecom, Wireless, Banking, Financial Services,OpenSource and Governance domain.Deepak is a well published author of seven popular books including two bestsellers(The Business of WiMAX and WiMAX:Taking Wireless to The Max), and numerous Papers, Concept Notes, Analysis, Columns, Articles and Reports for various reputed Journals, Magazines and Websites, - including but not limited to Consulting Base, WiMAX Trend, Development Gateway, OpenWimax, Market Research, InfoSource, Research and Markets, CIO, WSJ, BankerME, Analyst, The Manager, Strategist, and The Banker, - on various subjects covering Strategy, Business, Intl Trade, and Technology. Top organizations(his marquee clients) see him as an one-stop value-proposition and knowledge-professional that helps in meeting strategic business challenges. Working with some of the top organizations worldwide through numerous projects, Deepak has always delivered lasting value.The Economist recently recognized his efforts by conferring Certificate of Achievement for outstanding contribution in global technology landscape.
The document proposes a business-oriented social network called WeSpline that connects enterprises, startups, and other players in the technology ecosystem. It aims to address the fragmented and inefficient process of enterprises discovering innovative technologies and startups finding clients. The network will use intelligent algorithms to help users search, learn about, and communicate with each other across the globe, saving them time and money. It will launch initially in the US, Israel, and Brazil targeting industries like cybersecurity and logistics tech. Revenue will come from premium subscriptions and ads on the network.
The document outlines Gauteng's innovation strategy, which aims to accelerate innovation in all its forms. It defines innovation broadly, including economic, social, and public innovations. The strategy has three policy objectives: promoting strategic industries and sectors, driving social and public innovation, and enabling effortless communication and access to information. Five initial interventions are proposed: an innovation development office, collaboration networks, innovation incentivization, cluster and precinct management, and smart city support. The strategy emphasizes involving society in innovation through open innovation and community participation.
The document outlines a proposed program to develop the ICT sector in Palestine by strengthening business development, supporting skills training, and facilitating access to global markets. The program's goals are to generate economic growth, jobs, and investment in the ICT sector through initiatives such as technical assistance for SMEs, training programs, and connecting businesses to outsourcing opportunities. Key performance indicators include increased employment, new ventures, investment, and sector revenue over a two year timeframe.
Presentatie ‘the Future of Meetings competing for the US Market’ door Rohit Talwar tijdens het Holland Marketing Congres 2013. Deze presentatie zoomt in op de stand van zaken in de meetings industry inclusief trends en ontwikkelingen.
The document discusses key trends and opportunities for the hotel industry over the next decade. It identifies that travelers will have more complex lives and demand greater personalization. Hotels will need to embrace new technologies to improve efficiency, personalize service, and meet evolving customer expectations. By 2020, personalization is expected to be widely embraced, allowing customers to customize many aspects of their stay upon booking. Hotels will also seek to cover a wider range of property types, from budget to luxury, and may co-locate different brands to share facilities. New "signature" co-branded properties may emerge to provide differentiation within chains.
Rohit Talwar Building A Global City - The Role of Business Events - Sydney ...Rohit Talwar
The document discusses business events and the role of cities in attracting them. It notes that while conventions and trade shows are a large industry, growth is not guaranteed due to increasing global competition between cities. It advocates that cities take a coordinated approach to promote their unique strengths and focus on knowledge sharing and long-term economic benefits to remain competitive in attracting major business events.
Rohit Talwar -Meeting Innovation and the Technology Timeline - IMEX - May 2...Rohit Talwar
The document discusses innovation in the meetings industry and emerging technologies. It provides examples of innovative conference and event formats, including personalized experiences, immersive technologies, and virtual/augmented reality. Examples are given of how technologies like haptics, holograms, and wearable displays could be incorporated into future events. The document suggests that by 2020, events will offer fully customized experiences for attendees through new analytics and knowledge tools. Overall, the document explores technology trends and their potential applications to create more interactive and immersive events.
Presentation of latest Convention 2020 research on Venue and Destination Innovation - presented at IRohit Talwar - Convention 2020 - Venue and Destination Innovation - Imex 25-26 05 11mex Frankfurt May 25-26 2011
Rohit Talwar - Law Firm 2024 - Unleashing IT - LTECRohit Talwar
Presentation of ILTA Legal Technology Future Horizon Project to LTEC (Law Tech Europe Congress) 2014 in Prague October 21st 2014. The future of IT in the legal field.
Convention 2020 Emerging Industry Priorities and Strategies - Imex Las VegasRohit Talwar
Rohit Talwar's presentation to Imex Las Vegas on the emerging priorities and strategies for the convention industry. Looking at future technologies, innovations and sharing the emerging findings from the latest Convention 2020 study.
Convention 2020 - Future of Corporate and Association Events - Imex Las Vegas...Rohit Talwar
The document discusses survey results about the future of corporate and association events. Some key findings include:
1) Events will increasingly focus on a few central themes to ensure focused outcomes, with all program elements tightly integrated to these core themes.
2) Delegate expectations will be driven by demands for learning, experience, tangible ROI, and immediate takeaways.
3) Over the next decade, events are expected to increasingly focus on relationship building, accelerated learning, and serving multiple roles.
4) Associations will look to broaden their portfolio through partnering with other suppliers and encouraging member-run events under their brand.
The document discusses key findings and predictions from a strategic foresight study on the future of the convention and meetings industry from 2020 and beyond. Some of the main points discussed include:
- Demand for conventions may hold steady but innovation will be needed in formats, business models, technology, and sustainability.
- Personalization and customization of services and experiences will be important for attendees.
- Conventions may have fewer but larger events covering broader topics or communities of interest with more choices within each event.
- Venues will need to focus on strategies like offering full technology packages, outsourcing management, and creating new event opportunities.
Fast Future Study for ACCA - appendix - 100 Drivers of ChangeRohit Talwar
This document discusses 100 drivers of change that could impact the global accountancy profession over the next decade. It provides a short description of each driver, including the potential implications and timeframe for when it may affect at least 20% of the profession globally. Some of the key drivers discussed include the stability of the global economic infrastructure, the level of economic growth, adoption of new technologies, environmental issues, and evolving expectations of the accountancy profession.
The Future of Airline Retail - Fast Future Report 19 07 11Rohit Talwar
This document summarizes key discussions from an airline retail conference. Six main challenges were identified: 1) continued economic uncertainty, 2) deepening customer insight, 3) driving innovation to increase customer relationships and revenue, 4) leveraging new technologies, 5) rethinking traditional offerings, and 6) evaluating revenue sharing between airlines, airports, and suppliers. New technologies like Wi-Fi, seatback displays, tablets, and smartphones were discussed as ways to engage customers, sell virtual products, and drive additional revenue. Traditional aspects like brochures, retail carts, and food were also discussed in terms of innovation.
Rohit Talwar CANSO Global ATM Summit - June 29th 2014Rohit Talwar
Keynote presentation to CEOs of global air traffic control and air navigation services agencies. Exploring forces shaping the operating environment, stakeholder expectations, customer needs and future strategies for air navigation agencies.
This document advertises an innovation workshop to be held at the Soccer City Stadium in Johannesburg, South Africa on April 20, 2010. The workshop will be led by Dr. Phil Samuel, the Chief Innovation Officer of BMGI Corporation, and will teach companies practical innovation tools and techniques. Attendees will receive a copy of Dr. Samuel's book "The Innovator's Toolkit" and have the opportunity to schedule site visits with Dr. Samuel after the workshop. The document promotes registering for the workshop before the April 9 deadline.
The document discusses support for small and medium-sized enterprises (SMEs) in Europe. It provides an overview of EURADA, an organization that represents public agencies supporting SME development. EURADA focuses on entrepreneurship, enterprise support services, regional strategy, and the role of higher education in regional development. The document also outlines European Union funds and programs that provide financing instruments to support innovation, research, technology development, and other initiatives to strengthen SME competitiveness.
The document summarizes the Technology Innovation Agency (TIA) in South Africa, its vision, strategic context, and plans. It discusses TIA's mandate to support innovation and economic growth. It outlines TIA's strategic pillars and objectives, and plans to bridge the innovation "chasm" through commercialization, partnerships, and focusing on high-impact projects. The summary provides an overview of TIA's organizational structure and components to support technology development and commercialization.
Deepak Pareek is an Innovative technology strategist, consultant, speaker and author well recognized globally and profiled by ITU in their Who's Who list for 2005 and 2006 as International Information and Communications Technology Visionary. He is a Business & Technology Expert with global perspective, providing mission-critical solutions in Enterprise, Telecom, Wireless, Banking, Financial Services,OpenSource and Governance domain.Deepak is a well published author of seven popular books including two bestsellers(The Business of WiMAX and WiMAX:Taking Wireless to The Max), and numerous Papers, Concept Notes, Analysis, Columns, Articles and Reports for various reputed Journals, Magazines and Websites, - including but not limited to Consulting Base, WiMAX Trend, Development Gateway, OpenWimax, Market Research, InfoSource, Research and Markets, CIO, WSJ, BankerME, Analyst, The Manager, Strategist, and The Banker, - on various subjects covering Strategy, Business, Intl Trade, and Technology. Top organizations(his marquee clients) see him as an one-stop value-proposition and knowledge-professional that helps in meeting strategic business challenges. Working with some of the top organizations worldwide through numerous projects, Deepak has always delivered lasting value.The Economist recently recognized his efforts by conferring Certificate of Achievement for outstanding contribution in global technology landscape.
The document proposes a business-oriented social network called WeSpline that connects enterprises, startups, and other players in the technology ecosystem. It aims to address the fragmented and inefficient process of enterprises discovering innovative technologies and startups finding clients. The network will use intelligent algorithms to help users search, learn about, and communicate with each other across the globe, saving them time and money. It will launch initially in the US, Israel, and Brazil targeting industries like cybersecurity and logistics tech. Revenue will come from premium subscriptions and ads on the network.
The document outlines Gauteng's innovation strategy, which aims to accelerate innovation in all its forms. It defines innovation broadly, including economic, social, and public innovations. The strategy has three policy objectives: promoting strategic industries and sectors, driving social and public innovation, and enabling effortless communication and access to information. Five initial interventions are proposed: an innovation development office, collaboration networks, innovation incentivization, cluster and precinct management, and smart city support. The strategy emphasizes involving society in innovation through open innovation and community participation.
The document outlines a proposed program to develop the ICT sector in Palestine by strengthening business development, supporting skills training, and facilitating access to global markets. The program's goals are to generate economic growth, jobs, and investment in the ICT sector through initiatives such as technical assistance for SMEs, training programs, and connecting businesses to outsourcing opportunities. Key performance indicators include increased employment, new ventures, investment, and sector revenue over a two year timeframe.
Presentatie ‘the Future of Meetings competing for the US Market’ door Rohit Talwar tijdens het Holland Marketing Congres 2013. Deze presentatie zoomt in op de stand van zaken in de meetings industry inclusief trends en ontwikkelingen.
Rohit Talwar-Convention 2020 - Future of Corporate and Association Events- Im...Rohit Talwar
The document discusses findings from a global strategic foresight study conducted between 2009-2011 to help the meetings industry prepare for the decade ahead. Key findings from surveys of over 200 respondents include expectations that events will focus on a few central topics with tightly integrated programs, rising expectations around learning and experiences, pressure for tangible ROI, and greater use of hybrid/virtual formats. Respondents also anticipated cost reduction strategies, measuring ROI, shortened planning cycles, partnering online communities, and better attendee profiling. The presentation concludes with opportunities for the industry around foresight, learning, knowledge sharing, and experimentation.
Virtual events, company profiles, and premium memberships are some ways SITEFORUM's online community platform can generate revenue. SITEFORUM supports features like virtual trade shows, networking groups, job boards, and advertising. It also allows automated payment processing and selling of premium access. Revenue streams may include booth rentals, memberships, webinars, job postings, and sponsored content. With 20,000 members, monthly revenue of over €62,500 could be achieved through these channels.
CXO 2.0 Conference - Shaping The Future Of Business LeadershipCXO 2.0 Conference
The CXO 2.0 Conference brings together senior executives to focus on business excellence, financial growth, leadership skills, and cybersecurity, empowering them to protect organizations against scams and spam in the digital era while driving operational efficiency. In its upcoming editions in Las Vegas and Dubai in 2024, the conference will feature insightful keynotes, panel discussions, and networking opportunities that delve deep into these areas, providing attendees with valuable insights, practical strategies, and actionable takeaways to excel in their respective roles and drive organizational success.
This document discusses emerging trends in trade show exhibits and marketing. It notes that while trade shows faced challenges during the recession, metrics like attendee purchasing plans and decision-making roles have remained steady. Though some felt trade shows may decline, experts believe face-to-face interaction remains important. Successful exhibitors now focus on personalized attendee experiences through creative use of technologies like digital badges, interactive apps, and paperless/QR options. They also emphasize social media and year-round engagement rather than one-time show promotions.
The Puerto Rico Information Technology Cluster is organizing its 1st IT & CIO Leadership Conference. Puerto Rico’s private and public sector leaders will engage in an important direction-setting dialogue on the role of IT as a principal engine of innovation and economic development for the island. This event is a unique opportunity for executives in the #PuertoRico IT industry to network, learn from each other, and discuss opportunities in the island and abroad.
Come and join #PRITCluster in revitalizing Puerto Rico’s IT Industry!
The document discusses how major events are utilizing social media to drive success. It provides statistics on social media usage and adoption rates. It then discusses strategies, tactics, and lessons learned from several large events in using social media for promotion, engagement, and marketing including ComicCon, National Association of Broadcasters (NAB) conference, and Game Developers Conference (GDC). Challenges and opportunities of using different social media platforms for events are also covered.
Top 5 Vital Trends in UX and Product Design for Emerging FinTech VenturesTechtic Solutions
In this blog, we’ll explore the five most critical UX and product design trends for FinTech startups in 2023. These trends should help you enhance your product design, attract and retain customers, and stand out in the crowded FinTech market. Lastly, we’ll also address the FinTech design challenges in 2023 and how designers can overcome them. For more details, visit us at https://bit.ly/3Kv2Km4
Make sure you check out the event guide for the 19th Annual European Shared Services Summit coming up in Lisbon this May!
It's completely packed with case studies, keynote sessions, workshops and much more!
Hear from Amazon, HSBC, Heineken and many others!
Download today https://lnkd.in/d-DHcPE
Alternatively , if you have any questions, message me directly!
There are many opportunities for service-oriented manufacturers to devise new and growth-oriented strategies by looking further into innovative service designs, value based selling, competence development, better usage of data and knowledge, and smart services.
Agenda for Aftermarket Business Platform 2014, 21st-23rd October, The Grand Hotel Huis ter Duin, The Netherlands. To download agenda please visit: http://www.aftermarketeurope.com/
This document provides information about an upcoming conference on November 22-23, 2017 in Berlin and June 22-23, 2017 in London to discuss influencer relationship management (IRM) platforms. It summarizes the capabilities of the 'au.thor.i.ty' IRM platform, which includes modules for influencer marketing, social content discovery, social employer advocacy, offline-to-online marketing, and data management across 15 countries and 150 million people. It invites the recipient to register for the conference and provides contact information for the global CEO of the company behind the IRM platform.
C3Africa Marketing has established a strong reputation for delivering effective and efficient end-to-end marketing services to vendors and service providers within the contact centre industry; taking world leading products and brands to market.
The document discusses several key factors to consider when developing a business case for a digitization project:
1) Clearly define the needs and benefits of digitization, ensuring the needs come from external stakeholders rather than just internal drivers.
2) Calculate the total costs of ownership in producing and sustaining digital assets over the long term.
3) Set tangible and measurable targets for user engagement and return on investment based on known patterns of demand.
4) Strategically prioritize digitization initiatives to maximize public and economic benefits.
The document discusses the GSMA's Mobile Innovation Marketplace, which aims to stimulate mobile innovation by lowering barriers for innovators and encouraging investment. It provides a showcase for innovators to present to mobile operators, equipment vendors, and investors. The marketplace also includes speed networking sessions between these groups and an exhibition area. It highlights the GSMA Mobile Innovation Awards and Portal, which allows continuous online engagement between innovators and the mobile industry to promote partnerships and commercial deals.
Proposal of Cluster developement in SyriaDavide Menini
The document proposes a Cluster Development Program (CDP) to strengthen Syrian small and medium enterprises (SMEs) through cooperation and joint initiatives. The CDP would organize SMEs into industry clusters to increase production and commercialization. A pilot project is proposed to establish CDPs for agro-food and footwear clusters in Damascus and Aleppo. The project would involve diagnostic studies, strategy development, implementation planning, and evaluation to improve SME competitiveness and economic growth. A Cluster Development Agent would facilitate collaboration among stakeholders and coordinate cluster activities.
The document summarizes a survey of 800 industry insiders about virtual events. Some key findings include:
- 74.8% of those who attended a virtual event deemed it a successful experience.
- 75% see virtual events as an extension of physical events rather than a replacement.
- Top reasons for attendance/success were access to useful content, ease of navigation, and lower costs compared to physical events.
- New revenue streams for hosts can include sponsorships, virtual exhibitor fees, and online advertising.
- Virtual events allow year-round engagement with attendees and lower costs compared to physical events.
Similar to Rohit Talwar Venues - a 2020 Perspective - CCE Conference Birmingham 21 07 11 (20)
Rohit Talwar - Tomorrow's Airport: Developing a Roadmap to the Future for FT...Rohit Talwar
This document discusses a workshop on developing a roadmap for the future of airports held in Vancouver in 2012. It outlines several key themes to be addressed, including macro trends impacting aviation, designing the airport passenger experience, extending non-flight services, and ensuring airports are prepared for future changes. Specific topics discussed include emerging technologies, customer insights, industry strategies, the passenger journey, retail/dining options, and new business models. Attendees were asked to consider challenges and opportunities for their organizations in developing future-proof airports through 2025.
Rohit Talwar- The 3 R's of Strategic Survival & Growth for FTE Keynote Vancou...Rohit Talwar
The document discusses strategies for ensuring the long-term survival and growth of airports. It suggests that airports will need to reinvent themselves as integrated ecosystems and rethink their business models to focus on three key areas: rethinking their operating model, reinventing the passenger experience, and revolutionizing revenue streams. The document provides examples of emerging technologies, trends, and strategies that could enable airports to successfully adapt to changes in customer expectations, new innovations, and industry advances over the next 10+ years.
Rohit Talwar- The Future of Estonian/Lithuanian Tourism 02/02/13 Rohit Talwar
For the Vilnius Tourism Conference, Tourism Opportunities for Lithuania
A look at the current conditions and future possibilities for Estonian/Lithuanian tourism
Rohit Talwar- Broadening the Ancillary Revenue Stream for the Airline Retail ...Rohit Talwar
A look into the key trends affecting the future of airline retail including: stats on airport consumer preferences, transportation integration, mobile technology, onboard amenities, scenarios for the future of airports, and revenue generation models
Rohit Talwar - The Long View for AFCA Barcelona 09/04/13Rohit Talwar
Aircraft Finance and Commercial Aviation Conference:
Taking the long view means preparing your business for what's to come in 2030-2050. This presentation focuses on the futures of aviation and travel.
Rohit Talwar 100 Drivers of Change for Business for ACCA International Assemb...Rohit Talwar
100 Drivers of Future Change, key categories include:
Practice of Accounting
Accountancy Profession
Economy
Politics & Law
Environment, Energy, & Resources
Science & Technology
Business
Society
Rohit Talwar - FutureShape - Frontiers of Business and Technology for Deloitt...Rohit Talwar
This document discusses how businesses need to adapt to an increasingly disruptive world driven by new technologies. It outlines several technology trends like artificial intelligence, mobile/wearable devices, and 3D printing that are blurring lines between technology and our lives. To thrive in this environment, the document argues that organizations need to work on both short-term operations and creating new long-term opportunities. They also need to challenge old ways of thinking and embrace disruptive innovators, new business models, and being disruptors themselves to their industries. The future belongs to organizations that can adapt quickly to this transforming landscape.
The Journey to 2025 - A Decade of Discovery by Rohit Talwar 21/12/14Rohit Talwar
Our world is being transformed by rapid advances in sciences and technology that are touching every aspect of our lives. So what changes could these developments bring about for life as we know it? We only have to look around us to see just how much can change in a relatively short space of time.
Including Human 2.0, National Sovereignty, Corporate Giants, Financial Services, Brain Uploading, Immersivity, Mixed Reality Living, Robotics, AI, & the Internet of Life
ICCA 2063 - Exploring the Next Fifty Years by Rohit Talwar 03/09/13Rohit Talwar
The document discusses potential scientific and technological developments over the next 50 years that could transform life and have implications for associations and their events. It explores advances in areas like biology, information technology, manufacturing, and human enhancement. Some key points:
- Lifespans could increase dramatically to over 100 years on average and possibly hundreds of years for some.
- Personalized genetic information and medicine will be widely available and used to customize experiences.
- Brain-computer interfaces may allow direct access to vast information stores and collective intelligence.
- Robots and AI will perform most human tasks, while 3D and 4D printing transform manufacturing.
- Human enhancement through drugs, implants or genetics may improve cognition and physical abilities.
Fast forward or Slow Reverse by Rohit Talwar 09/01/14Rohit Talwar
Here we explore five major forces that could shape the next decade and examine the implications for the property sector. Major forces include: economic conditions, science & technology, demographic changes, sustainability, breakthrough innovation
The document discusses potential developments and scenarios between 2014-2025 related to driving forces shaping the future such as the economy, governance, science/technology, and society. Key points include:
- The global economy will continue experiencing turbulence and disruption with uneven development across countries.
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- Rapid advances in areas like AI, robotics, biotech and IoT will continue transforming industries and blurring lines between physical and digital.
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5. Software Tools, Techniques and Trends
6. Artificial Intelligence (AI) and Intelligent Systems
7. Computing Technology and Devices
8. Management and Analysis of Data, Information and Knowledge
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10. Disruptive Scientific Developments
Fast Future - The Future of Law Firms - ILTA Legal Technology Future Horizon...Rohit Talwar
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2) Emerging technologies like artificial intelligence, cloud computing, and mobile solutions will be widely adopted and change how legal work gets done.
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This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
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Frameworks/Models included:
Microsoft’s Digital Transformation Framework
McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
Deloitte’s Digital Industrial Transformation Framework
Capgemini’s Digital Transformation Framework
PwC’s Digital Transformation Framework
Cisco’s Digital Transformation Framework
Cognizant’s Digital Transformation Framework
DXC Technology’s Digital Transformation Framework
The BCG Strategy Palette
McKinsey’s Digital Transformation Framework
Digital Transformation Compass
Four Levels of Digital Maturity
Design Thinking Framework
Business Model Canvas
Customer Journey Map
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This PowerPoint compilation offers a comprehensive overview of 20 leading innovation management frameworks and methodologies, selected for their broad applicability across various industries and organizational contexts. These frameworks are valuable resources for a wide range of users, including business professionals, educators, and consultants.
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INCLUDED FRAMEWORKS/MODELS:
1. Stanford’s Design Thinking
2. IDEO’s Human-Centered Design
3. Strategyzer’s Business Model Innovation
4. Lean Startup Methodology
5. Agile Innovation Framework
6. Doblin’s Ten Types of Innovation
7. McKinsey’s Three Horizons of Growth
8. Customer Journey Map
9. Christensen’s Disruptive Innovation Theory
10. Blue Ocean Strategy
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12. Design Sprint Framework
13. The Double Diamond
14. Lean Six Sigma DMAIC
15. TRIZ Problem-Solving Framework
16. Edward de Bono’s Six Thinking Hats
17. Stage-Gate Model
18. Toyota’s Six Steps of Kaizen
19. Microsoft’s Digital Transformation Framework
20. Design for Six Sigma (DFSS)
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3. Convention 2020
• Purpose - Global strategic foresight study to help the meetings industry
look at itself from the outside in and prepare for the decade ahead
• Outputs – Regular themed reports and surveys 09/2009 - 12/2011
• Partners - Sponsored by leaders across the industry
7. Demographic Destinies
2 billion more people in 40 years –
Demographics is Driving Economics
448 739 691 5231
344
1998 4157
729 1030
585
2010 2050 Source : United Nations
8. Generational Diversity
Lifespans are Increasing
Developed economy ‘under
50’s’ have 90% chance of
living to 100.
Aubrey de Grey suggests
we could live to 500 or 1000
What are the implications
for venues and event
design?
What kind of opportunities
will be created?
11. Barriers to Effectiveness
What do you consider are the biggest problems today that stop
conferences and exhibitions from being fully effective?
697 respondents (03/10) No. of Respondents
12. Factors influencing the decision
to attend in 2020 (03/10)
Imagine your life in 2020, what are the factors that would encourage you
to attend live events such as conferences and exhibitions?
% of Respondents
13. Less but Bigger?
By 2020, compared to today, I expect there to be fewer but larger
conferences and exhibitions covering wide topics, industry
sectors, or "communities of interest" - with less choice of which events to
attend, but much more choice within the events themselves.
49%
1085 respondents
14. More, Smaller and Specialized?
By 2020, compared to today, I expect there to be a greater choice of many
more smaller, highly specialized conferences, exhibitions and meetings -
there will be much more competition from events wanting me to attend.
79%
1090 respondents
15. Event Design Priorities 2011
Extend use of Increase Retain existing
social media networking sponsors and
around an event opportunities exhibitors
16. Association Event Priorities 2011
Demonstrate Differentiate Identify benefits /
event benefits to events in the proof of value for
potential face of increased sponsors and
delegates competition exhibitors
17. Event Management Strategies
2015
Greater focus Stronger focus Increased
on capturing on emphasis on the
the knowledge personalization overall ‘meeting
generated at and maximizing architecture’ to
an event individual ensure delivery
learning against objectives
18. Alternative Event Business
Models 2015
Presentations All sessions Sponsorship
streamed live to available on a based on level of
the web pay per view interest or actual
basis after the business
event generated
19. Event Agency Priorities 2011
Attract new Maintain the Maximize
customers existing customer delegate
base satisfaction
20. Event Agency Strategies 2015
Develop solutions Look more like Focus on
which help clients management developing a deep
capture and re-use consultancies – understanding of
the knowledge providing a range of client business
generated at events additional consulting strategies and
and research services priorities
23. Venue Strategy, Management and
Ownership
The highest strategic priorities for venues in the next three years are to:
Create a more flexible set Differentiate themselves in Identify new markets e.g.
of service offerings in the face of increased emerging industry sectors,
response to customer competition professions and
demands associations
24. Venue Strategy, Management and
Ownership
The highest strategic priorities for venues by 2020 will be to
Create a more flexible set Differentiate themselves in Identify new markets e.g.
of service offerings in the face of increased emerging industry sectors,
response to customer competition professions and
demands associations
25. Venue Operations and Facilities
The highest strategic priorities for venues in the next three years are to
Keep up with meeting Retain and recruit the right Create lower cost
technologies and identify talent operating and purchasing
those that will add value models
for customers
26. Venue Operations and Facilities
The highest strategic priorities for venues by 2020 will be to
Keep up with meeting Increase the flexibility of Retain and recruit the right
technologies and identify how venue space can be talent
those that will add value configured
for customers
27. Market Strategies
Over the next decade, which of the following service and market facing strategies
do you expect Venues to adopt as they seek to compete in a more intense global
environment?
Adopt environmental best Enter into international Seek to differentiate
practices as an expected alliances with other themselves on service and
standard rather than as a independent venues to bid customer experience
source of competitive for multi-year convention
advantage contracts from
associations and other
event owners
28. Finance
What financial strategies do you expect to see venues adopt by 2020?
Focus on developing Provide incentives to Offer greater financial
ancillary revenue streams encourage repeat bookings support to attract incoming
events
29. What are the key drivers that will have
the greatest influence on the design of
new venues in the next decade?
Flexibility in use of Supporting a wide range Flexibility in use of
meeting rooms of possible future concourses / foyers /
technology solutions public spaces
30. Which of the following Technology
Strategies do you expect venues to
adopt in the coming decade?
Connectivity - offer free Wi-Fi Marketing – offer 3D visuals, Event Intelligence – Adopt
to delegates and exhibitors virtual world showcases and smart tagging (e.g. RFID) of
online venue ‘walkthroughs’ trade show booths,
to showcase what is on offer delegates and meeting
rooms to enable production
of accurate information on
visitor behaviour
31. Which of the following revenue earning
activities do you expect to see venues
adopt over the next decade?
Carry advertising in public Host live entertainment Create their own or 'joint
areas targeted at the such as concerts and ventured' consumer
demographic attending theatre performances focused events such as
each event food and wine fairs,
seasonal retail events and
local craft fairs
32. What do you think will be the key long
term differentiators of successful venues
over the next decade?
Flexibility in use of the Staff, quality attitude and Ability to help event owners
facility capability generate additional
revenue streams
33. Over the next decade, publicly funded centres will be expected to play a
far greater role in supporting the local community – for example providing
low or no cost facilities for activities such as local art exhibitions,
community meetings and social functions
60 56
50
40
30
24
19
20
10
2
0
178 Respondents Strongly agree Agree Disagree Strongly disagree
34. Over the next decade, venues will increasingly be expected to
offer more in-depth and comprehensive event design advice
and will seek to use this as a competitive differentiator
60 57
50
40
30 26
20
15
10
2
0
180 Respondents Strongly agree Agree Disagree Strongly disagree
35. As client budget pressures increase, venues will increasingly
be expected to offer direct financial support or underwriting
to attract the largest events
60 56
50
40
30
24
19
20
10
1
180 Respondents 0
Strongly agree Agree Disagree Strongly disagree
36. As the boundaries (start and end points) of events start to blur and event
owners seek to increase participant engagement before and after the
event, venues will increasingly need to provide solutions that support
such social media engagement
60 57
50
40
31
30
20
12
10
1
0
181 Respondents Strongly agree Agree Disagree Strongly
disagree
37. Over the next decade, in the face of intense competition,
there will be growing pressure to provide the core facility for
free and cover the costs through other revenue streams
60
50
50
40 37
30
20
11
10
2
0
Strongly agree Agree Disagree Strongly
179 Respondents disagree
44. Adelaide
Venue Owned Experiences
Image source: Adelaide Convention Centre
45. Venue 2020 - Conclusions
• Demand will hold up
• Innovation required in
formats, business models,
capability and technology
• Focus on ‘enabling business’
• Personalisation is key
• ‘Total sustainability’ agenda
46. Next Steps from Now to Dec 2011
• Venue Strategies
• Destination
Strategies
• Technology
Timeline
• Association Events
• Corporate Events
47. Next Steps – How Can You Get
Involved?
• Future Reports – Give us Feedback
• Take part in Pulse Surveys
• Contribute Expert Papers
• Run / Host a Workshop / Survey
• Student Essay Competition
• Suggest Research Topics - tell us what you’d like to see …
• Ask about the sponsorship benefits
rohit@fastfuture.com www.convention-2020.com
49. Fast Future –
Travel and Meetings Industry
Services
• Live Events - Speeches, briefings and workshops for executive
management and boards of hotels, airlines, airports, venues,
CVB’s and associations
• Future Insights - Customised research on emerging trends,
future scenarios, technologies and new markets
• Immersion - ‘Deep dives’ on future trends, market
developments, emerging issues and technology advances
• Strategy - Development of strategies and business plans
• Innovation - Creation of business models and innovation plans
• Engagement - Consultancy and workshop facilitation
49
50. Fast Future
• Research, consulting, speaking, leadership
• 5-20 year horizon - focus on ideas, developments,
people, trends and forces shaping the future
• Clients
– Industry Associations – ICCA, ASAE, PCMA, MPI
– Corporates - GE, Nokia, Pepsi, IBM, Intel, Orange,
O2, Siemens, Samsung, GSK, SAPE&Y, KPMG,
Amadeus, Sabre, Travelport, Travelex, ING,
Santander, Barclays, Citibank, DeutscheBank
– Governments - Dubai, Finland, Nigeria, Singapore,
UK, US
– Convention Bureaus – Seoul, Sydney, London, San
Francisco, Toronto, Abu Dhabi, Durban, Athens,
Slovenia, Copenhagen
– Convention Centres – Melbourne,
Adelaide, Qatar, QEIICC
– Hotels - Accor Group, Preferred,
– Intercontinental
– PCO’s - Congrex, Kenes
– Airports - Aeroports de Paris / Schiphol Group
51. Future Convention Cities Initiative
• Members - Cities aiming to be global leaders in delivery of business events
• Focus - Maximising long term economic benefit of events
• Core Activities - Research, sharing of expertise and best practices
• Engagement Model - Meet four time a year prior to major industry events
• Management - Initiated and co-ordinated by Fast Future
52. Hotels 2020 – Objectives
• Identify key drivers of change
for the globally branded hotel
sector over the next decade
• Examine the implications for:
Hotel strategy
Brand portfolio
Business models
Customer targeting
Innovation
53. Rohit Talwar
• Global futurist and founder of Fast Future Research.
• Award winning speaker on future insights and strategic
innovation – addressing leadership audiences in 40 countries on
5 continents
• Author of Designing Your Future
• Profiled by UK’s Independent Newspaper as one of the Top 10
Global Future Thinkers
• Led futures research, scenario planning and strategic
consultancy projects for clients in telecommunications,
technology, pharmaceuticals, banking, travel and tourism,
environment, food and government sectors
• Clients include 3M, BBC, BT, BAe, Bayer, Chloride, DTC De
Beers, DHL, EADS, Electrolux, E&Y, GE, Hoover, Hyundai, IBM,
ING, Intel, KPMG, M&S, Nakheel, Nokia, Nomura, Novartis,
OECD, Orange, Panasonic, Pfizer, PwC, Samsung, Shell,
Siemens, Symbian, Yell , numerous international associations
and governments agencies in the US, UK, Finland, Dubai,
Nigeria, Saudi Arabia and Singapore.
• To receive Fast Future’s newsletters please email
rohit@fastfuture.com
54. Designing Your Future
Key Trends, Challenges and Choices
• 50 key trends
• 100 emerging trends
• 10 major patterns of change
• Key challenges and choices for
leaders
• Strategic decision making framework
• Scenarios for 2012
• Key futures tools and techniques
• Published August 2008
• Price £49.95 / €54.95/ $69.95
• Email invoice request to
rohit@fastfuture.com
55. Our Services
Bespoke research; Identification &
Analysis of Future Trends, Drivers &
Shocks
Public Speaking, In-
Company Briefings, Accelerated Scenario
Seminars and Planning, Timelining &
Workshops Future Mapping
Personal Futuring for
Leaders and Leadership Expert Consultations &
Teams Futures Think Tanks
Identification of
Design & Facilitation of Opportunities for
Innovation, Incubation Innovation and Strategic
& Venturing
Strategy Creation & Investment
Programmes
Development of
Implementation
Roadmaps
56. Example Projects
• Public and private client research e.g. :
– Development of Market Scenarios, emerging trends and strategies for key clients
– Government and OECD Scenario Projects – e.g. Migration 2030, Future of Narcotics,
Chemical Sector, Family 2030
– Scenarios for the global economy for 2030 and the implications for migration
– Designing Your Future (Published August 2008) – book written for the American Society of
Association Executives & The Center for Association Leadership
– Global Economies – e.g. The Future of China – the Path to 2020
– The Shape of Jobs to Come – Emerging Science and Technology Sectors and Careers
– Winning in India and China
– The Future of Human Resources
– Exploiting the Future Potential of Social Media in UK Small to Medium Enterprises
– Convention 2020 – the Future of Business Events
– Future Convention Cities Initiative – Maximising Long-term Economic Impact of Events
– One Step Beyond – Future trends and challenges for the events industry
– Hotels 2020: Beyond Segmentation – Future Hotel Strategies
– The Future of Travel and Tourism in the Middle East – a Vision to 2020
– Future of Travel and Tourism Investment in Saudi Arabia
– Aviation and Airports e.g. Aviation 2030
59. Image Sources p.1
Page
1. Top to Bottom
1. http://www.squaremeal.co.uk/venues/uk/view/24273/Aston_Business_School_Conference_Centre
2. http://www.cambridgenetwork.co.uk/object/news/62961/img/GirlguidingUK_TheMollerCentre.jpg
4. http://www.piperreport.com/archives/Images/Medicare%20PFFS%20Plans.jpg
5. Clockwise
1. http://www.myvenues.co.uk/scale_img.php?pic=NSP-BROOMGROVE0005.jpg&max=320&folder=venue_pics
2. http://www.venues-london.co.uk/venues/broadway_house/flash/NSPBROADWAY0001.jpg
3. http://www.latemeetings.com/images/venue/00167.jpg
4. http://www.weddingreview.co.uk/uploads/images/venues/processed/2009-08-27-2031-wyboston-lakes.jpg
6. http://www.einstein.yu.edu/iphs/images/think_tank.jpg
8. http://www.ted.com/index.php/talks/aubrey_de_grey_says_we_can_avoid_aging.html
9. http://www.eholidayindia.com/images/currency.jpg
10. Left to Right
1. http://blog.core-ed.net/derekarchives/NokiaFanPhone.jpg
2. http://www.neonpunch.com/wp-content/uploads/2009/03/iphone_apps.jpg
3. http://www.geek.com/wp-content/uploads/2010/08/Steve-Jobs-hologram-on-iPhone.jpg
13. http://miceplaces.com/fileadmin/html_newsletters/emea200903/Qatar-National-Convention-C.png
14. http://img125.imageshack.us/i/37922425e6c7b6607fcn5.jpg/
15. Left to Right
1. http://www.masternewmedia.org/images/social_network_id469214_size440.jpg
2. http://newlycorporate.com/wp-content/uploads/2008/11/conversations_silhouettes_id228513_size450.gif
3. http://everyjoe.com/work/using-brand-sponsorship-for-events/
16. Left to Right
1. http://expertaccess.cincom.com/wp-content/uploads/2009/09/success_ladder.jpg
2. http://michael.hightechproductmanagement.com/2006/03/got_competitive_differentiatio.html
3. http://nationwidecapitalgroupnews.com/wp-content/uploads/2010/07/Upward-Trend-Graph.jpg
59
60. Image Sources p.2
17. Left to Right
1. http://www.simonblog.com/2010/02/01/iphone-os-3-2-may-support-video-call-conferencing-and-file-download/
2. http://gadgetheat.com/wp-content/uploads/2008/05/surf-chair.jpg
3. http://msnbcmedia2.msn.com/j/msnbc/Components/Photos/070112/070112_virtual_reality_hmed_8a.hmedium.jpg
18. Left to Right
1. http://www.blueskyuk.com/cm_images/New_Media_-_Web_Streaming_laptop.jpg
2. http://3.citynews-napolitoday.stgy.it/pictures/20100820/pay_per_view.gif
3. http://www.skylinetradeshowtips.com/what-is-an-acceptable-cost-per-lead/
19. Left to Right
1. http://www.successpropublications.com/images/computr.jpg
2. http://www.1stwebdesigner.com/design/client-tactics-maintaining-existing-clients/
3. http://www.philipgraves.net/should-you-care-about-customer-satisfaction.html
20. Left to Right
1. http://images8.cpcache.com/product/religion+-+beliefs-recycling+symbol-
recycling+knowledge/414904558v3_225x225_Front.jpg
2. http://sairamenterprise.com/images/Management_consultancy.jpg
3. http://blog.technicalmanagementinstitute.com/active_listening/
23. Left to Right
1. http://www.seiservice.com/_images/Options-for-Server-Maintenance.jpg
2. http://www.getentrepreneurial.com/images/Differentiate%20To%20Be%20The%20Niche%20Business.jpg
3. http://gmn.mintel.com/images/2009.jpg
24. Left to Right
1. http://www.lasersharks.com/wp-content/uploads/2008/04/2238136368279992.JPG
2. http://blogs.smh.com.au/enterprise/competition.jpg
3. http://profile.ak.fbcdn.net/hprofile-ak-snc4/41787_115063228519853_5847223_n.jpg
60
61. Image Sources p.3
25. Left to Right
1. http://www.techday.co.nz/itbrief/news/businesses-see-technology-as-key-differentiat/12366/
2. http://vator.tv/images/attachments/141208201237growing_global_executive_talent.jpg
3. http://www.ononshipping.com/wp-content/uploads/2010/10/low-cost-carriers.jpg
26. Left to Right
1. http://www.mpiweb.org/Libraries/ArticleThumbNails/Webinars-Icon_FutureOfMeetingTechnology.jpg
2. http://www.mpiweb.org/Libraries/ArticleThumbNails/Webinars-Icon_FutureOfMeetingTechnology.jpg
3. http://static.guim.co.uk/sys-images/Guardian/Pix/pictures/2011/4/15/1302903822657/When-you-spot-talent-make-007.jpg
27. Left to Right
1. http://webconferencingcouncil.com/wp-content/uploads/2009/09/going-green.jpg
2. http://a5.sphotos.ak.fbcdn.net/hphotos-ak-snc6/188883_194059180634881_159040140803452_477934_3183211_n.jpg
3. http://www.smallbusinessdelivered.com/customer-service.jpg
28. Left to Right
1. http://www.digecor.com/images/ancillary-revenue-bg.jpg
2. http://msptelemarketing.com/wp-content/uploads/2009/02/carrot-incentive.jpg
3. http://dotgiri.com/2009/02/04/simple-cost-cutting-techniques-and-methods-for-your-it-business/
29. Left to Right
1. http://static.hometrend.org/2011/03/Meeting-Room-Office-Interior-Design.jpg
2. http://www.telepresenceoptions.com/images/teliris_interact_touchtable3.jpg
3. http://inhabitat.com/vancouver-convention-center-expands-on-green/wp-
content/blogs.dir/1/files/east_facility_concourse.jpg
30. Left to Right
1. http://newlyemerged.files.wordpress.com/2011/03/connectivity_image.jpg
2. http://www.knowtebook.com/uploaded/2008/05/3d-thumbnails.jpg
3. http://www.stronglink.cn/images/rfidnews.jpg
61
62. Image Sources p.4
31. Left to Right
1. http://sunrisepos.com/wp-content/uploads/2010/12/Copy-of-digital-signage2.jpg
2. http://www.yourengagement101.com/files/2011/04/concert-proposal1.jpg
3. http://www.bocaraton.com/images/Miami_Wine_Fair.jpg
32. 1. http://www.inhabitat.com/wp-content/uploads/11905_3_090415_000571.jpg
2. http://www.greatpeople4events.co.uk/images/Conference-staff3.jpg
3. http://www.digecor.com/images/ancillary-revenue-bg.jpg
34. http://designholeonline.com/wp-content/uploads/2008/08/dncinside.jpg
35. http://www.marksinvestingblog.com/wp-content/uploads/2011/01/World_Currency_symbols1.jpg
36. http://www.m3newmedia.net/wp-content/uploads/2010/12/social-media-marketing.jpg
37. http://nerdnirvana.org/wp-content/uploads/2010/03/free-beer-tomorrow.jpg
38. http://www.liftconference.com/files/images/lift10_poster_300px.jpg
39. http://www.gastro2009.org/impressions/ind_exh/index.php?navId=277
40. http://jeffhurtblog.com/2011/02/10/why-pcma-learning-lounge-worked/
41. http://www.sustainablecitiesnet.com/wp-content/uploads/2009/12/CityChallenge_GlobeForum-600x263.png
43. Left to Right
1. http://cdn.blisstree.com/files/2009/10/Chef-Zuma-Press-Michelle-sm.jpg
2. http://www.thechefalliance.com/userfiles/image/Chef/chef%202%20chefs%20prepping%20veggies.jpg
44. Left to Right
1.
http://ourlifeinoz.files.wordpress.com/2011/02/685375_thumbnail_280_sa_s_frist_state_wine_festival_2011_cellar_door_win
e_festival_adelaide-v1.jpg
2. http://www.adelaidecc.com.au/files/5366-800x533.jpg
45. Top to Bottom
1. http://conferences.theiet.org/railway-lecture/-images/main-feature-about.jpg
2. http://www.thinkconferences.co.uk/images/venues/cotswold-conference-01.jpg
62