Rohit Kumar has over 5 years of experience in IT roles including 2 years as a Junior Network Administrator and 1 year of experience processing financial data and customer records. He has a variety of technical skills including Windows, Linux, networking tools, web applications, and databases. He holds a B.Tech in Information Technology and seeks new opportunities where he can continue developing his skills.

1. ROHIT KUMAR
E-mail id: rohitkc.1990@gmail.com
Mobile:8010250416,9650320616
Work Experience
 1 yearexperience inaBack endM.L.T projectwithEncore Capital Group withpayroll of Kelly
Services.
 2 yearexperience asJR.NetworkAdministratorinAithentTechnologies.
Employment History
Jr. NetworkAdministrator 22 January 2014 to present
AithentTechnologies PvtLtd. Gurgaon, Haryana
Company Profile:Aithentcreateshigh-valuesolutionsforthe informationmanagementneedsof
government,insurance,bankingandhealthcare organizationsaroundthe globe.Onaconsistentbasis,
the solutionsyieldhigherproductivity,higher profitabilityandhighersatisfactionforourcustomers.
Aithenthasa strongtrack recordinre-engineeringandtransformingproprietarylegacysystemsto
mobile andsecure Webbasedbusinessapplicationsforthirdpartysoftwarevendorsutilizingthe most
stringentqualityassurance processesacrossmultipledisparate developmentlocations.
ClientswhobenefitfromAithentinnovationsinclude the Statesof Arkansas,Delaware,Maryland,New
York, Washington,amongothers,AAA Life,AIG,AXA Financial,GreatWestCasualty,Prudential,Willis,JP
Morgan Chase,CIBC,RBC,Dexia,TD Bank,GIS, Meta stormand Velos.
Responsibility:
 Installingnew hardware (Servers,Printers,Computerworkstations,VoIP& Line Phonesetc).
 Creation/Deletionof cloudV.Minstancesin ARMOR,AWS user accounts, permissionsand
passwords reset,backups,restores,diskspace management.
 Provide support foractive Directory,Desktop management,Networks .
 Raising, Handlingand ResolvingIncidents inSLA & Work order through a ticketmanagement
system(Spice works, V- tiger)
 Performscomplextroubleshooting,configuration,andperformance analysistasks.
 Install andmaintainserversonAmazonWebsevices,ArmorFirehost.
 Provide support tocustomerforconnectivityaccess issues.
 Install and maintain network hardware and software.
 Settingupthe meetingsof the usersthroughthe CiscoWebExMeeting,RingCentral.
 Hands onexperience of WindowsRDPTools,VPN Tunnel,Virtualization,Firewall,Google
Administration,DomainManagement(Register.com),BugzillaManagement, Docuwiki (UltraVNC,
CiscoAny Connect,Filezilla,Winscp,Virtual box, VMware Exsi,Hyper –V ,Fortigate 90D,Spohos
UTM)
 Diagnose hardware, software problemsand replace defective componentsandfixthe issues
withina time periodfor betterproductivity.
 Performssystemadministrative duties, OSinstallation,upgrade,troubleshooting OSservice

2. pack/patches installation.
 Researches,configuresand installscomputersoftware package,software upgrades,PC
Support, internal/external modemsetc.upgradeshardware and software to meetuser needs.
 Maintainsheetof server/systemallocationingoogle sheets& coordinate withvendorsfor IT
equipments.
 Prepare regularreportsof Webviolationsites& maintainWeb and End ProtectionSecurity
with Policies,Rulesin firewall.
 Trainingstaff onnewsystems.
 Planningfuture improvements,suggestingITsolutionstobusinessproblems.
CustomerAssociate 5 January 2013 to 21 January 2014
Encore Capital Group Gurgaon,Haryana
Company Profile:Encore Capital Groupisan international specialtyfinance companywithoperationsin
six countries.Oursubsidiariespurchase portfoliosof consumerreceivablesandacquire delinquent
propertytax debtfrommajorbanks, creditunions,utilityproviders,andmunicipalities,andpartnerwith
individualsastheyrepaytheirobligationsandworktowardfinancial recovery.Encore andMidland
CreditManagementunveiledthe industry’sfirstandonlyConsumerBill of Rights,whichcodifies the
company’scommitmenttorespectful consumertreatment.We strive everydaytotreatconsumerswith
dignityandrespectastheyworktowardfinancial recovery.
Responsibility:
 Executedlarge rawexcel sheetsforfinancial recoveryfrom the consumershavingdebts.
 Sheetscontainsdetailedinformationof eachconsumerwithsome specificentitiesandhelpsthe
leadingcallingteamtogenerate the leads.
 Consumersentitiesare like LoanId,ConsumerName,Location,ContactNo,Amount,Right Party
Contactplaysimportantrole foreachlead.
 We have to uploadnewupdateddataandverifythese recordsthroughpreviousrecordsinto
CustomerRetentionmanagementsoftware(CRM).
 The Precise dataafterbeinguploadedintoCRMgivesa ComputerGeneratedCode foreach
consumers.
 These codesare insertedtoaManual Dialingapplicationwhere the whole updatedinformation
fetchedwithinsecond.
 Codeswere putbyus intoManual Dialingapplicationthroughwhichthe newlyupdateddata
scheduledforcalling.
Technical Skills
OperatingSystem MicrosoftWindows(98,2000,XP,7,8,10 Server 2003,2008,2012R2)
WebTools HTML
Applications MS Office 2003,2007,2010(Word/Excel/PowerPoint/Outlook,Lync),Libre,WPS
Office,Thunderbird
NetworkTools Ultra VNC,CiscoAny ConnectVPN, Filezilla,Winscp,Putty,Virtual box,Vmware

3. EXsi, Hyper -V,Sophos UTM,Symantec Weband End ProtectionSecurity,
Spicework,Vtiger
Academics
 B. Tech in Information& TechnologyfromRohtak Institute ofEngineering& Managementin
2012.
Industry Live Projects
ProjectName SYSTEMINTEGRATION (WIPRO INFOTECH LTD)On Aircel Data Center Project
Software Platform LINUX(Redhat),WINDOWSSERVER 2003, 2008(Enterprise Edition64 and 32 bit)
Project
Description
Systemsintegratorsmatchescustomers’needswithexistingproducts.A systems
integratorwilltendtobenefitfrombeingageneralist,knowingalittle bitaboutalarge
numberof products.Systemsintegrationincludesasubstantial amountof diagnosticand
troubleshootingwork.The abilitytoresearchexistingproductsandsoftware components
isalso helpful.Creationof these informationsystemsmayinclude designingorbuildinga
customizedarchitecture,integratingitwithnew or existinghardware,packaged and
custom software,and communicationsinfrastructure.Examplesof some of the larger,
Enterprise Systemintegrators:- Fujitsu,Avaya,Hitachi,HP,Cisco,Unisys,IBM,Oracle,Tata
ConsultancyServices,Cognizant
Industry Training
 Six weeks Training on Aircel Data Center Project (System Integration) with WIPRO INFOTECH
LTD at Gurgaon under the guidance of MR. Anil Kumar (15TH June 2010 to 30th
July 2010).
Personal Details
 Father Name: Shri. Mahesh Kumar
 Mother Name: Smt. Veena
 Languages Known: English & Hindi
 Marital Status: Married
 Strength: Positive Attitude, Smart Worker, Quick learner
 Permanentaddress: B-218,StreetKaba,V.P.O Chhawla,NearbyDwarkaSec-22NewDelhi-110071
Declaration:- I do herebydeclare thatall the informationgivenabove istrue tothe bestof my
knowledgeandbelief.
Place: NewDelhi
Date: (RohitKumar)