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The Mindset of BuyersThe Mindset of Buyers
01/26/17 1
 How do I get more Buyers to buy my deals?
◦ Think like them!
 But how do I do that?
◦ That is the subject of tonight
01/26/17 2
 You get a deal under contract for a ‘good’ price
 You have added your fee on top of your contract price
 You blast it out to your Buyers list. Or maybe you call some Buyers
 You patiently wait for someone to say yes and move forward
 If you did your homework right, this can happen very easily
 Problem is…
◦ Far too often it doesn’t
◦ Why?
 A simple surprise…it is quite likely that not all of your
deals will fly off the shelf. Always plan for that!
01/26/17 3
 Landlord Buyers (Buy and Hold)
◦ Interested in Cash Flow!
◦ Tend to prefer properties with not too much work
◦ Tend to want stable areas where long term cash flow is assured even
with bumps in the road
 Fix and Flip Buyers
◦ Interested in Making Money!
◦ Tend to not want to be in projects more than 4-12 months depending on
the size of the project.
 Builders
◦ Interested in Making Money!
◦ They understand that the project will take time and could easily be 1-2
years.
 Historical Fix and Flip or Builder
◦ Special mention made because these projects tend to take 1-2 years and
require a lot of extra effort than a typical rehab or build
01/26/17 4
 Several common reasons that generally fall into price, location or
‘you’:
◦ Price issues
 Too much work needed vs what the ad says
 More expensive project than what the ad says
 More time to complete the project than what the wholesaler thinks
◦ Location issues
 ‘Hot’ area is usually more specialized than most wholesalers realize
 Street is nowhere near strong enough to support the ARV
 The clientele of the street, whether people or properties, may not be conducive to safe
chance of project success
 The lack of understanding on historical impact to a project
◦ ‘You’ issues
 You didn’t e-mail them back
 You didn’t call back
 You tried to do the deal only over text – hint, most people spending tens or hundreds of
thousands need better than a text message 
 When you talked to the Buyer, you handled it poorly…the subject of tonight.
01/26/17 5
 Bonus theme 1: The vast majority of what we will discuss tonight
can also be used when working with Sellers and Agents!
 Bonus theme 2: Quality communication requires real EFFORT. If
you have a deal that goes easy, don’t get spoiled. Most deals
require a focused effort to put together. Especially in a Sellers or
balanced market.
01/26/17 6
 Step 1 – Rapport
 Step 2 – Know what you are talking about to the best of your ability
 Step 3 – Know who you are talking to
 Step 1: Rapport
◦ ‘Rapport is the ability to enter someone else’s world, to make him feel
that you understand him, that you have a strong common bond.’ --Tony
Robbins
◦ People do business with people they know, like and trust.
◦ No rapport, tough to get a deal done.
01/26/17 7
 A sure fire way to not get deals done is to act like you have it all figured out…
experienced Buyers know you rarely do.
◦ Buyers generally don’t have it all figured out either. However…
◦ They recognize this and learn constantly
◦ They are looking to work with someone who loves to learn with them
 How to create this positive atmosphere?
◦ If you don’t know something, don’t act like you do
 Common example: if you have never done a rehab like the one you are selling,
don’t act like you have and ‘get it’. Buyers see through that
◦ Share with the Buyer what you do know to the best of your ability
◦ When you get feedback, LISTEN. An experienced Buyer almost always will have
some educational tips for you to learn
◦ Agree up front there is more than one way to do a deal. As a result, recognize:
 Your vision of the deal and your Buyers may not line up. It is YOUR job to
account for that
 Your job is to align your goals with your Buyers to negotiate a deal
01/26/17 8
NEVER and I mean NEVER tell a Buyer they are ‘wrong’.
That is a deathblow to your relationship.
01/26/17 9
 There are four general types of people. Many are a combination of
two of these:
◦ Analytical People
◦ Drivers
◦ Social People
◦ Social Conscious
01/26/17 10
 These Buyers know their numbers
 Motivated by facts
 Like things in writing
 Can be non-responsive (they are busy analyzing)
 Can be non-assertive (they are still analyzing, triple and quadruple
checking before they respond)
 Like rigid rules and timelines – gives feeling of control
 Can be slow to make decisions (they oftentimes have to second
guess a couple of time before they decide)
 Never debate renovation or construction costs with them. They
know ‘their’ way and ‘their’ numbers!
 Make them feel important by having detailed conversations with
them (a.k.a. don’t be lazy)
01/26/17 11
 These people are usually movers and shakers
 They can be very assertive
 They can also be non-responsive
 They are usually ready to ‘speed it up/get to the point’
 They can be poor listeners (they are in a hurry)
 They can be firm, stubborn and tough
 They are usually decisive and loves making decisions quickly
 These Buyers know what they want so persuading them to look at
new avenues tends to be difficult
 They usually have already thought through the exit strategy and
know their expectations on the Buy side as a result
 Can be bigger risk takers
01/26/17 12
 These Buyers love to talk 
 They might even love to hear themselves talk…leverage this to your
advantage by being a great listener!
 Usually assertive AND responsive (opportunity to talk more)
 Like building relationships
 Enthusiastic and optimistic
 Flexible and spontaneous
 Fast to make decisions, implusive
 NEVER rush this type of person. They get significance and joy from
being heard. LISTEN your way to profit!
 Do not be surprised if they take more time than some of the other
types of Buyers. It is more opportunity for you to align with them.
Alignment equals profit!
01/26/17 13
 These Buyers also love to talk 
 Not assertive but responsive
 They tend to be agreeable, willing and respectful
 They tend to want to make a difference. They see a bigger picture
than the project
 Are generally low risk takers
 Tend to be soft hearted and supportive of everyone involved to get
a deal done
 If you are patient with them, they are decisive. Just a little slower
getting to that point. Give them their space
 These Buyers tend to be a nice balance of facts with emotion. Very
even-keeled, sometimes these are some of your best Buyers for the
long term because they balance risk and circumstances constantly
01/26/17 14
 Important to know the four general types of people
 When you meet someone, identify their tendency and MIRROR
them
◦ People do business with people they know, like and trust…
◦ You build like and trust by mirroring them
 In summary:
◦ Rapport
◦ Know what you are talking about as best you can
◦ Know who you are talking to
 These are people skills. They are a lifetime of practice. The better
you are at them, the more money you make
01/26/17 15
01/26/17 16
01/26/17 17

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The mindset of buyers

  • 1. The Mindset of BuyersThe Mindset of Buyers 01/26/17 1
  • 2.  How do I get more Buyers to buy my deals? ◦ Think like them!  But how do I do that? ◦ That is the subject of tonight 01/26/17 2
  • 3.  You get a deal under contract for a ‘good’ price  You have added your fee on top of your contract price  You blast it out to your Buyers list. Or maybe you call some Buyers  You patiently wait for someone to say yes and move forward  If you did your homework right, this can happen very easily  Problem is… ◦ Far too often it doesn’t ◦ Why?  A simple surprise…it is quite likely that not all of your deals will fly off the shelf. Always plan for that! 01/26/17 3
  • 4.  Landlord Buyers (Buy and Hold) ◦ Interested in Cash Flow! ◦ Tend to prefer properties with not too much work ◦ Tend to want stable areas where long term cash flow is assured even with bumps in the road  Fix and Flip Buyers ◦ Interested in Making Money! ◦ Tend to not want to be in projects more than 4-12 months depending on the size of the project.  Builders ◦ Interested in Making Money! ◦ They understand that the project will take time and could easily be 1-2 years.  Historical Fix and Flip or Builder ◦ Special mention made because these projects tend to take 1-2 years and require a lot of extra effort than a typical rehab or build 01/26/17 4
  • 5.  Several common reasons that generally fall into price, location or ‘you’: ◦ Price issues  Too much work needed vs what the ad says  More expensive project than what the ad says  More time to complete the project than what the wholesaler thinks ◦ Location issues  ‘Hot’ area is usually more specialized than most wholesalers realize  Street is nowhere near strong enough to support the ARV  The clientele of the street, whether people or properties, may not be conducive to safe chance of project success  The lack of understanding on historical impact to a project ◦ ‘You’ issues  You didn’t e-mail them back  You didn’t call back  You tried to do the deal only over text – hint, most people spending tens or hundreds of thousands need better than a text message   When you talked to the Buyer, you handled it poorly…the subject of tonight. 01/26/17 5
  • 6.  Bonus theme 1: The vast majority of what we will discuss tonight can also be used when working with Sellers and Agents!  Bonus theme 2: Quality communication requires real EFFORT. If you have a deal that goes easy, don’t get spoiled. Most deals require a focused effort to put together. Especially in a Sellers or balanced market. 01/26/17 6
  • 7.  Step 1 – Rapport  Step 2 – Know what you are talking about to the best of your ability  Step 3 – Know who you are talking to  Step 1: Rapport ◦ ‘Rapport is the ability to enter someone else’s world, to make him feel that you understand him, that you have a strong common bond.’ --Tony Robbins ◦ People do business with people they know, like and trust. ◦ No rapport, tough to get a deal done. 01/26/17 7
  • 8.  A sure fire way to not get deals done is to act like you have it all figured out… experienced Buyers know you rarely do. ◦ Buyers generally don’t have it all figured out either. However… ◦ They recognize this and learn constantly ◦ They are looking to work with someone who loves to learn with them  How to create this positive atmosphere? ◦ If you don’t know something, don’t act like you do  Common example: if you have never done a rehab like the one you are selling, don’t act like you have and ‘get it’. Buyers see through that ◦ Share with the Buyer what you do know to the best of your ability ◦ When you get feedback, LISTEN. An experienced Buyer almost always will have some educational tips for you to learn ◦ Agree up front there is more than one way to do a deal. As a result, recognize:  Your vision of the deal and your Buyers may not line up. It is YOUR job to account for that  Your job is to align your goals with your Buyers to negotiate a deal 01/26/17 8
  • 9. NEVER and I mean NEVER tell a Buyer they are ‘wrong’. That is a deathblow to your relationship. 01/26/17 9
  • 10.  There are four general types of people. Many are a combination of two of these: ◦ Analytical People ◦ Drivers ◦ Social People ◦ Social Conscious 01/26/17 10
  • 11.  These Buyers know their numbers  Motivated by facts  Like things in writing  Can be non-responsive (they are busy analyzing)  Can be non-assertive (they are still analyzing, triple and quadruple checking before they respond)  Like rigid rules and timelines – gives feeling of control  Can be slow to make decisions (they oftentimes have to second guess a couple of time before they decide)  Never debate renovation or construction costs with them. They know ‘their’ way and ‘their’ numbers!  Make them feel important by having detailed conversations with them (a.k.a. don’t be lazy) 01/26/17 11
  • 12.  These people are usually movers and shakers  They can be very assertive  They can also be non-responsive  They are usually ready to ‘speed it up/get to the point’  They can be poor listeners (they are in a hurry)  They can be firm, stubborn and tough  They are usually decisive and loves making decisions quickly  These Buyers know what they want so persuading them to look at new avenues tends to be difficult  They usually have already thought through the exit strategy and know their expectations on the Buy side as a result  Can be bigger risk takers 01/26/17 12
  • 13.  These Buyers love to talk   They might even love to hear themselves talk…leverage this to your advantage by being a great listener!  Usually assertive AND responsive (opportunity to talk more)  Like building relationships  Enthusiastic and optimistic  Flexible and spontaneous  Fast to make decisions, implusive  NEVER rush this type of person. They get significance and joy from being heard. LISTEN your way to profit!  Do not be surprised if they take more time than some of the other types of Buyers. It is more opportunity for you to align with them. Alignment equals profit! 01/26/17 13
  • 14.  These Buyers also love to talk   Not assertive but responsive  They tend to be agreeable, willing and respectful  They tend to want to make a difference. They see a bigger picture than the project  Are generally low risk takers  Tend to be soft hearted and supportive of everyone involved to get a deal done  If you are patient with them, they are decisive. Just a little slower getting to that point. Give them their space  These Buyers tend to be a nice balance of facts with emotion. Very even-keeled, sometimes these are some of your best Buyers for the long term because they balance risk and circumstances constantly 01/26/17 14
  • 15.  Important to know the four general types of people  When you meet someone, identify their tendency and MIRROR them ◦ People do business with people they know, like and trust… ◦ You build like and trust by mirroring them  In summary: ◦ Rapport ◦ Know what you are talking about as best you can ◦ Know who you are talking to  These are people skills. They are a lifetime of practice. The better you are at them, the more money you make 01/26/17 15