1. ROHAN NAIK
www.linkedin.com/in/rohanpnaik rohanpnaik@outlook.com • Phone: (518)-618-6973
Experienced Industrial Engineer skilled in implementing Six Sigma and process improvement projects, leveraging profits with minimal
resources with 2 years of professional expertise in Customer service and Manufacturing area implementing Six Sigma, APQP and PPAP
EDUCATION SYNOPSIS_____________________________________________________________________________________________
Masters - Industrial Engineering University at Buffalo, The state University of New York DEC, 2014
Bachelors - Electronics Engineering Mumbai University JULY, 2010
INTERNSHIP (Aug 2013 to Aug 2014)
Quality Engineer Intern AccuMed Innovative Technologies, Inc. (May 2014 to Aug 2014)
 Conducted ‘First Article’ Inspection for the cutting process and created inspection reports as a part of the PPAP process
 Conducted IQ/ OQ/ PQ tests for the new Velcro Adhesion tester machine for ISO 13485:2003
 Documented validation summary reports for FDA remediation 21 CFR 820 and documented SOP to systematically conduct validations
 Assisted design team in implementing control system for leather strap cutting machine using Allen-Bradley PLC and HMI
 Interpreted GD&T prints for stress validations tests according to the customer specifications and suggest corrections
 DIE age assessment: Conducted time studies to analyze the Die changing process and reduce the setup time using SMED
Six Sigma Green Belt Intern Mikey’s way Healthcare Foundation (Aug 2013 to Dec 2013)
 22% increase in the number of outreach events called “Mikey’s Day” from 18 to 22 by strategically optimizing the financial resources,
using Six Sigma DMAIC methodology like Project charters, Root Cause Analysis, Cause-effect diagrams and FMEA
 Achieved 40% reduction in cost and 20% increase in service of organization with the implementation of Six Sigma
PROFESSIONAL EXPERIENCE (July 2011 to August 2013)
Industrial Engineer CSInfocomm Pvt Ltd
Six Sigma Lead DMAIC RHB Bank Malaysia
 Process Re-engineering using 'DMAIC' roadmap: D- Defined the Goals and CTQs for phone banking, M- Measured the existing process
to collect data for analysis, simulated test environments to determine the current performance, A- Analyzed the root cause for failures
using Statistical Analysis, I- created daily report to check Continuous process improvement, C- Implemented Statistical Process Control
 Decreased financial loss by 12% and increased Customer satisfaction by improving efficiency with phone banking services
Quality Engineer 8D & VSM Times of Money
 Conducted an 8D for the phone banking system and provided solutions for the failures in the design and created a Value Stream Map
for the existing system to improve the flow of information and follow continuous improvement
 Attained 5% increase in Uptime by optimizing the flow of information for the calls in queue and strategic allocation of calls to agents
 Validated the system using Measurement Systems Analysis by conducting quality audits using time study analysis
Continuous Improvement Engineer APQP Network 18
 Conducted APQP –Advanced Product Quality Planning to improve throughput by 12% for inbound contact center ‘ASKME Healthcare’
 Reduction in the Call Abandonment Rates by 7% using tools like Root Cause analysis, FMEA and Why-Why Diagrams
Process Improvement Engineer Time Study Analysis ThyroCare Healthcare
 Implemented DMAIC roadmap to improve the time taken by hospitals in the discharge procedures using process improvement tools
like FMEA, KPIV/KPOV, Pareto Analysis.
 Validated the system using Measurement Systems Analysis by conducting quality audits using time study analysis
 Implemented 5S in the Bio-Medical department to facilitate defect free customer service and streamline the process
ACADEMIC PROJECTS (August 2013 to December 2014)
Quality Assurance 9V Battery Design
 Achieved Goal : Implemented a 9V battery reducing the given cost from $5 to $3
 Conducted Measurement Systems Analysis using tools like Gage Linearity and Bias, Gage Repeatability and Reproducibility (GR&R)
 Achieved 9V voltage readings with minimum variations using ANOVA, Fractional Factorial, Central Composite Design(CCD)
 Conducted Path Of Steepest Ascent to achieve the goal and Capability Analysis to satisfy standards established by the customer
 Developed Standard Operating Procedures (SOP) and work instructions to manufacture battery with optimal results
Lean Enterprise A3 and Cell Design
 Developed an detailed A3 to reduce orientation error in die bonding process clarifying link between true problems and root causes
 Using preliminary Value Stream Map, developed a Future state map reducing lead time from 48 Days to 11 Days implementing Kaizen
 Calculated TAKT time, developed Line Balancing and Operator Balance chart for a fabrication process to optimally utilize the floor
DOE- Design of Experiments Formulate ‘New Cake Mixture’
 AIM: The goal of the experiment was to produce a Cake mix moister than the current ‘Super-Moist’ Mix by 15%
 For 8 random locations in the oven, collected and analyzed data for the moisture content level of 3 mixes using ANOVA and Minitab
 Used Factorial Designs and conducted pooling to eliminate confounded factors from Main effects and suggest accurate settings
 Used a regression Analysis and Randomized Complete Block Design (RCBD) to eliminate the variability between the Oven locations
SKILL & EXPERTISE SOFTWARE_______________
 RCA, APQP, MSA, 8D, VSM, Time Study, Kaizen, 5S, DOE,
CAPA, SPC, FMEA, OSHA, GD&T, PPAP
 Minitab 16, PLC Programing, AutoCAD, MS Office
Suite, Excel Solver, SQL, Simio, MATLAB