ROE D. SON
728 Circle
Union City
(706)-2545
[email protected]
ASSISTANT MANAGER
Payroll Coordinating ~ Administrative Assistant ~ Office Management ~ Customer Service
Conscientious, meticulous individual with an outstanding background of service as an assistant manager and client service representative. An individual with success in supporting superiors, customers and employees. Possesses comprehensive experience in all office functions, including:
· Typing proficiency in MS Word, PowerPoint, Excel, Access, SAP, and Kronos.
· Type 40 wpm; expertise in multi-line telephone systems, scanner, faxes, and copiers.
· Files, screens telephone calls, maintains schedule and inventories and distributes mail.
· Provides outstanding support in maintaining numerous calendars, tracking correspondence/suspense, and payroll processing.
INTERFACE, Atlanta, Georgia 2019 – Present
Employee & Customer Experience Specialist
· Assistant Manager often take the lead on, employee & customer event planning.
· Partner with cross functional teams to ensure effective communication.
· Prepare operational reports and schedules to ensure accuracy and efficiency.
· Help maintain physical security and building access authorizations.
· Organize WELL certified catering for employee/customer meetings.
· Assists Facilities Manager with the coordinating building maintenance.
· Create event budgets and manage accounts payable for employee and customer activities.
· Ensure superior employee and customer experience.
INTERFACE, LaGrange, Georgia 2013 – 2019
Project Planning Coordinator
· Managed and supported the Services Department of the Freestyle Logo Program.
· Prepared and reviewed operational reports to ensure accuracy and efficiency.
· Consistently reviewed process for all products to ensure best practices were being followed.
· Interact with Management Teams and develop relationships.
· Created process improvement plans.
· Planning and coordination of a program and its activities.
· Ensured implementation of policies and practices.
· Maintained budget and tracking expenditures/transactions.
· Calculated and prepared price quotes for Account Executives.
INTERFACE, LaGrange, Georgia 2011 - 2013
Customer Service Professional
· Provided customers information about products/services, manage orders, and accounts.
· Recorded keeping of customer interactions and transactions.
· Checked to ensure that appropriate changes were made to resolve customers' problems.
· Determined charges for services requested, collect deposits or payments.
· Solicited sales of new or additional services or products.
· Assisted customers with product availability, order entry, and follow-up.
· Processed orders via fax, email, written purchase orders and EDI.
· Authorized shipment of orders and coordinated shipping between various departments.
AMERICA ...
Laura M. Sollock is an experienced administrative assistant and office manager seeking new opportunities. She has over 10 years of experience providing administrative support within fast-paced environments. She is skilled at multi-tasking, maintaining organization, and streamlining office processes to increase efficiency. Sollock strives to anticipate needs, build relationships, and facilitate collaboration to help organizations achieve their objectives.
Maurice Hedgepeth has over 30 years of experience in customer service roles. He has a track record of effectively managing customer service teams and resolving customer issues. His skills include strong communication, problem solving, and workflow management. Currently he is an Administrative Coordinator for the City of Houston Benefits Division where he investigates benefits inquiries, ensures quality customer service, and manages team productivity.
Genevieve Adams has over 15 years of experience in customer support roles. She has strong communication, problem-solving, and relationship building skills. Her most recent role was as a Senior Biller Specialist at CheckFreePay/Fiserv, where she coordinated billing functions and ensured accurate customer information over 8 years. Prior to that, she held roles with increasing responsibility in payment research, customer care, banking, and telecommunications. Adams has education in general studies and seeks to apply her skills and experience in a customer support position.
Michelle Smith has over 15 years of experience in customer service, administration, and sales roles. She has strong skills in Microsoft Office, ERP systems like SAP, and communication. Her work history includes roles at John Crane Engineering, AO.com, Akinika, Keoghs Solicitors, Independent Financial Matters Ltd, Barclays Bank, and NatWest Bank, where she consistently exceeded sales targets and provided exceptional customer service. She is currently seeking new opportunities utilizing her experience in customer service, administration, sales, and financial services.
Carole Riley has over 20 years of experience in customer service and account management. She currently works as a Customer Care Representative for Therapeutic Living for Families, where her responsibilities include client outreach, scheduling appointments, processing payments, and completing administrative tasks. Previously, she held customer service roles at SC Foster and Agilent Technologies, where she processed orders, handled customer issues, and provided support to sales teams. Riley has a Project Management Certification and lists strong communication, problem solving, and training skills.
Melissa Mathena has over 20 years of experience in retail management, administration, and maintenance. She has a background in retail operations, inventory management, customer service, supervising staff, and safety compliance. Currently she is seeking a new opportunity where she can utilize her leadership, organizational, and people skills.
This document is a resume for Kevin Brock summarizing his work experience in office administration, customer service, retail sales and security. It highlights his strong organizational, communication, and technical skills. His resume details work history from 2011-present in roles such as an independent consultant, customer service administrator, cashier, and security officer. It also lists his education as a Bachelor's degree in English from the University of Phoenix Online.
This document provides a professional summary and employment history of an experienced IT service management professional. Over 6 years of experience includes roles as an Incident, Change Manager and Duty Operations Manager responsible for major incident management and ensuring service levels. Technical skills include ITIL processes, incident management, problem management, and change management. Looking for a relevant position that utilizes skills and experience in service delivery, process improvement, and stakeholder management.
Laura M. Sollock is an experienced administrative assistant and office manager seeking new opportunities. She has over 10 years of experience providing administrative support within fast-paced environments. She is skilled at multi-tasking, maintaining organization, and streamlining office processes to increase efficiency. Sollock strives to anticipate needs, build relationships, and facilitate collaboration to help organizations achieve their objectives.
Maurice Hedgepeth has over 30 years of experience in customer service roles. He has a track record of effectively managing customer service teams and resolving customer issues. His skills include strong communication, problem solving, and workflow management. Currently he is an Administrative Coordinator for the City of Houston Benefits Division where he investigates benefits inquiries, ensures quality customer service, and manages team productivity.
Genevieve Adams has over 15 years of experience in customer support roles. She has strong communication, problem-solving, and relationship building skills. Her most recent role was as a Senior Biller Specialist at CheckFreePay/Fiserv, where she coordinated billing functions and ensured accurate customer information over 8 years. Prior to that, she held roles with increasing responsibility in payment research, customer care, banking, and telecommunications. Adams has education in general studies and seeks to apply her skills and experience in a customer support position.
Michelle Smith has over 15 years of experience in customer service, administration, and sales roles. She has strong skills in Microsoft Office, ERP systems like SAP, and communication. Her work history includes roles at John Crane Engineering, AO.com, Akinika, Keoghs Solicitors, Independent Financial Matters Ltd, Barclays Bank, and NatWest Bank, where she consistently exceeded sales targets and provided exceptional customer service. She is currently seeking new opportunities utilizing her experience in customer service, administration, sales, and financial services.
Carole Riley has over 20 years of experience in customer service and account management. She currently works as a Customer Care Representative for Therapeutic Living for Families, where her responsibilities include client outreach, scheduling appointments, processing payments, and completing administrative tasks. Previously, she held customer service roles at SC Foster and Agilent Technologies, where she processed orders, handled customer issues, and provided support to sales teams. Riley has a Project Management Certification and lists strong communication, problem solving, and training skills.
Melissa Mathena has over 20 years of experience in retail management, administration, and maintenance. She has a background in retail operations, inventory management, customer service, supervising staff, and safety compliance. Currently she is seeking a new opportunity where she can utilize her leadership, organizational, and people skills.
This document is a resume for Kevin Brock summarizing his work experience in office administration, customer service, retail sales and security. It highlights his strong organizational, communication, and technical skills. His resume details work history from 2011-present in roles such as an independent consultant, customer service administrator, cashier, and security officer. It also lists his education as a Bachelor's degree in English from the University of Phoenix Online.
This document provides a professional summary and employment history of an experienced IT service management professional. Over 6 years of experience includes roles as an Incident, Change Manager and Duty Operations Manager responsible for major incident management and ensuring service levels. Technical skills include ITIL processes, incident management, problem management, and change management. Looking for a relevant position that utilizes skills and experience in service delivery, process improvement, and stakeholder management.
This document is a resume for Clifton Harris that summarizes his experience as a supervisor and in customer service roles over 20 years. It lists his contact information, career history at companies like Comcast, Time Warner Cable, and Verizon Wireless in roles such as Supervisor, Customer Service Representative, and Lead. It also provides a list of accomplishments, systems experience, and education.
Tracy Batts has over 12 years of experience in administrative and project coordination roles. She has a proven track record of effectively interfacing with all levels of management, employees, departments, and vendors. Her areas of strength include organization, multi-tasking, communication skills, and the ability to adapt to change. She utilizes excellent coordination and writing abilities to successfully complete high-level projects.
Alexis Johnson has over 15 years of experience in financial and administrative roles. She seeks a management position and has a background in customer service, accounting, and office administration. Her skills include typing, spreadsheet management, training staff, and resolving issues. Recent roles include being an office manager coordinating logistics and customers, and customer account representatives assisting commercial clients. She aims to utilize her communication, planning, and problem-solving abilities.
Nichole Miller has over 15 years of experience in accounting, administration, and customer service roles. She has a proven track record of managing accounts receivable and payable processes, payroll administration, and contract administration. Miller is proficient in Microsoft Office, accounting software such as Sage and Excel, and customer relationship management systems like Siebel. She aims to provide exemplary customer service and uses data analytics to improve processes and resolve issues.
Meredith Wilson has over 21 years of experience in customer service, sales, account management, project management, and project support. She currently works as an Administrative Assistant at Honda Engineering North America, where her responsibilities include month-end reporting, running expenditure reports, budget evaluations, and creating requisitions and shipment requests. Previously, she worked at Frontier Communications for over 20 years in various roles, most recently as a Customer Service Analyst and Project Manager, where she was responsible for account auditing, billing investigations, and being a single point of contact for customers on installation projects. She has a Bachelor's Degree in Business Administration from Mount Vernon Nazarene University.
Saima Farrukh has over 25 years of experience in property management, hospitality, banking, construction, and healthcare. She is currently the General Manager of M&M Building Services, LLC, a general contracting firm, and M&M Hospitality, LLC, which manages hotels. Previously, she was the Vice President and Chief Operating Officer of Economic Maintenance Products, overseeing operations, staff, and increasing revenue. She has expertise in facilities maintenance, budgeting, project management, regulatory compliance, and accounting.
Tracy Hayden has over 15 years of experience in administrative, sales support, and office management roles. She has a proven track record of streamlining processes, building strong customer relationships, and providing efficient support across various industries including IT, healthcare, real estate, and bookkeeping. Her technical skills include proficiency in accounting software like MYOB, QuickBooks, and Xero, as well as CRM systems like SAP, Salesforce, and Remedy.
Tania Williams is seeking an office management or administrative assistant role. She has over 10 years of experience excelling at tasks like prioritizing work, multi-tasking, and achieving goals. Her skills include customer service, strategic planning, administrative support, communication, and Microsoft Office. As an administrator, she has supported leadership, elevated productivity, resolved issues, and ensured quality control.
Olivia Nyakupfuka has over 10 years of experience in banking, finance, and customer service. She has a Bachelor's degree in Business Administration with a double major in Financial Services and a minor in Psychology. Some of her professional experiences include working as a Bankruptcy Loan Specialist at Wells Fargo, an Investment Banking Operations Analyst at Credit Suisse, an Apartment Leasing Consultant, and a Book Keeper and Front End Attendant at The Home Depot. She has strong skills in Microsoft Office, accounting software, and communication.
Carrie Halloran-Seesholtz is a results-driven customer service manager with over 15 years of experience developing strategies to improve customer service, maximize revenue, and strengthen performance. She is skilled in strategic planning, communication, process improvements, team building, and issue resolution. Her experience includes overseeing customer service teams and developing training programs to achieve goals and remove barriers to success.
Preema Jane Monteiro is seeking a sales coordinator/analyst position with experience supporting business leaders. She currently works as a sales coordinator/analyst at W.R. Grace, where she is responsible for managing pricing in SAP and communicating with internal and external customers. Previously she worked as a sales control representative, order entry specialist, lock desk specialist, and service planner. She has a bachelor's degree in commerce and is proficient in MS Office, SAP, Oracle database, and various operating systems.
This document is a resume for Sheriden Dawes. It summarizes her objective of seeking a challenging and rewarding position contributing to an employer's success. It lists her areas of expertise as organizational leadership, business operations, project management, customer service, sales & marketing, and accounting. As a project coordinator, she ensured superior customer experience and promptly responded to inquiries. As an accounts receivable accountant, she processed invoices accurately and maintained financial policies. Previously she was a sales & marketing executive. She has a business administration degree from South Thames College.
Edward Cope is a dedicated management professional with over 20 years of experience in finance, logistics, operations management, and business administration. He has extensive experience managing teams, budgets, processes, and providing excellent customer service. Currently seeking a case management role where he can utilize his diverse skills and experience in accounting, contract negotiation, training, workforce management, and process improvement.
Olga Betancourt has over 15 years of experience in accounting for the construction industry. She has held positions in construction accounting management, collections, receivables, billing, and as a project accountant manager. Her experience includes account reconciliations, project cost monitoring, client billing, and ensuring accuracy in financial reporting. She is proficient in Microsoft Office, accounting software such as SAP and Oracle, and is skilled in areas like auditing, real estate, and mortgage brokerage.
This document is a resume for Kristina Y. Sosa. It summarizes her professional experience including positions as a Leasing Consultant, Executive Account Manager, Sales Administrator, and Front Office Coordinator. It also lists her technical skills, education, and accomplishments. Key details include over 10 years of experience in property management, customer service, and office administration roles. She is bilingual in Spanish and proficient in various software like Salesforce, Microsoft Office, and Yardi.
This document provides a summary and work history of Nicole E. Flaster. She has over 15 years of experience in account and contract management, customer support, and order management. Her most recent role is a Customer Support Analyst at Unilever where she manages customer orders, communications, and reporting.
Lisa Ristau has over 20 years of business experience including customer service, office administration, employee management, and accounting. She has a background in recruiting and providing technical support. Her skills include project management, communication, and finding cost savings.
This document contains Joel Hewitt's resume. It summarizes his experience in various customer service, administrative, and operations roles over the past 20 years. His background includes positions in insurance claims processing, reservation booking, security supervision, and his current role as a customer service representative at Amazon. He possesses strong communication, organizational, and problem-solving skills.
Alexandra Norcross has over 20 years of experience in administrative and project coordination roles within Rogers Communications. She has a proven track record of managing complex projects, meeting all deadlines, and providing executive level administrative support. Her skills include proficiency with Microsoft Office, budget coordination, meeting coordination, and client relationship management. She is currently seeking an administrative professional role where she can provide high quality support and apply her extensive experience.
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Mill proposes his Art of Life, but he also insists that it is not ve.docxhealdkathaleen
Mill proposes his Art of Life, but he also insists that it is not very developed -- there is an immense amount of work to be done to get it in shape. We know relatively little about what will actually make our lives richly moral, useful, and beautiful. What sort of things might contribute to improving our understanding of how to enrich our lives in this way? That is, what could someone do to develop and extend the Art of Life?
DUE by wed @ 10am central time
somebody have something useful post it and i will look/buy
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Milford Bank and Trust Company is revamping its credit management de.docxhealdkathaleen
Milford Bank and Trust Company is revamping its credit management department to more effectively manage credit analysis. As the credit manager for the bank, draft a 750-word report for the board of directors explaining the three C's of credit. Make sure to address the following:
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Also, explain what the acronym CAMEL means, which is used with the third C (capital)?
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Answers need to be based on the files i will email you
Identify
Liberation theology
Mujerista
theology
Popular religiosity
Mestizaje
James Cone
Gustavo Gutiérrez
‘adamah
‘adam
‘ish
ishsha
ex nihilio
‘ezer
Neged
tardemah
Beersheba
covenant
Moriah
‘hesed
Long Essay
Using
at least
three (3) course readings, be prepared to discuss the theological perspectives, controversies and/or issues on the following subjects:
The Book of Genesis’ two creation stories and their depictions of God, humanity, and the created world.
Hermeneutical process for interpreting biblical texts and the issues taken into consideration
Equality between man and woman, biblical and cultural perspectives.
How did sin enter the world, God’s role, humanity’s role, consequences.
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percentage of sales
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Midterm Assignment Instructions (due 31 August)
The mid-term essay will be the development of a general threat analysis of the US using the perspective of a foreign intelligence entity or service.
Foreign Intelligence Entity (FIE) Threat Analysis
The CIA's Counterintelligence Center Analysis Group (CIC/AG) identifies, monitors, and analyzes the efforts of FIEs against US persons, activities, and interests. CIC/AG analysts focus on two specific types of counterintelligence threats to US national security:
1. Transnational threats, such as the counterintelligence aspect of terrorism or the threats posed by emerging or changing technologies to the US Government, intelligence operations, and US Government information systems; and
2. Threats posed by FIEs and their activities.
Value:
This Assignment counts for 40% of your Final Course Grade for this course.
Objective:
This assignment, in accordance with undergraduate academic endeavors, provides an opportunity to evaluate assimilation of course topics, and sharpen and evaluate students' research & critical thinking skills. The assignment is driven & tested by a combination of course materials and external self-led research (depending upon essay[s] selected); analyzed and presented in essay(s) form.
Type:
This assignment consists of a research analysis paper approximately
six to eight pages in length, double-spaced
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Topic:
Develop a general threat analysis of a Foreign Intelligence Entity (FIE) of your choosing that is targeting the US. Examples include Russia's SVR, Iran's MOIS, Al Qaeda (or any of its 'subsidiaries'), North Korea's Reconnaissance Bureau, or Venezuela's Bolivarian National Intelligence Service, etc.
A FIE is any known or suspected foreign organization, person, or group (public, private, or governmental) that conducts intelligence activities to acquire U.S. information, block or impair U.S. intelligence collection, influence U.S. policy, or disrupt U.S. systems and programs. This term includes a foreign intelligence and security service [FISS] and international terrorist organizations. (JP 1-02; JP 2-01.2, CI & HUMINT in Joint Operations, 16 Mar 2011; and DoDD 5240.06, CIAR, 17 May 2011)
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[Do not select the .
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MicroeconomicsUse what you have learned about economic indicators .docxhealdkathaleen
Microeconomics
Use what you have learned about economic indicators to assess 10 different indicators. To add some more clarity to this, do the following:
1. Define 10 economic indicators.
2. For each, show how the US has performed, you can do this either by providing the numbers or by showing them graphically.
3. For each, in 100-150 words, give a brief interpretation of the numbers, in your opinion.
Cite the source of your data.
.
Michael Dell began building and selling computers from his dorm room.docxhealdkathaleen
Michael Dell began building and selling computers from his dorm room at age 19. He dropped out of the University of Texas when his sales hit $60 million and has never looked back. Dell is said to be the fifteenth richest man in America, and the youngest CEO to make the Fortune 500. Intensely private and notoriously shy, Dell is hailed as a corporate wonder-kid. He climbed to the top by exploiting tax loopholes, outsourcing the competition, and inventing a term called “leveraged recapitalization.”
First, review the following case study:
Michael Dell—The man behind Dell: Leading Dell into the future
Then, address the following tasks:
Analyze Dell’s philosophy as it relates to the role of change in organizational success.
Determine how Dell’s philosophy would be perceived in a low performing culture.
Identify which performing culture best suits your philosophy regarding change management and provide your rationale.
Consider the way Dell started his company; determine what market conditions made the business possible.
Discuss Dell’s approach to building his brand.
Develop a 4–6-slide presentation in PowerPoint format, utilizing at least two scholarly sources (in addition to your textbook) to complete your research, ensuring you cite references within the text and at the end in a reference list. Apply APA standards to the citation of sources. Use the following file naming convention: LastnameFirstInitial_M2_A2.ppt.
Make sure you write in a clear, concise, and organized manner; demonstrate ethical scholarship through accurate representation and attribution of sources; and display accurate spelling, grammar, and punctuation.
.
Michael is a three-year-old boy with severe seizure activity. He h.docxhealdkathaleen
Michael is a three-year-old boy with severe seizure activity. He has made friends in his inclusive preschool classroom and is usually very happy there. He has limited receptive communication skills, and when there are unexpected changes in the routine, he often reacts with disruptive or aggressive behavior. Through careful planning and the use of a picture schedule, Michael is learning to react more appropriately to schedule changes.
1.
What is meant by "limited receptive communication skills"?
2. What can be done to improve the situation for Michael?
3. What can be done to resolve disruptive behavior issues in classroom environments?
.
Michael graduates from New York University and on February 1st of th.docxhealdkathaleen
Michael graduates from New York University and on February 1st of the current year, accepts a position with a public accounting firm in Chicago. Michael is a resident of New York. In March, Michael travels to Chicago to locate a house and starts to work in June. He incurs the following expenses, none of which are reimbursed by the public accounting firm.
Item
Amount
Automobile expense en route (1,000 miles at 16.5 cents per mile - standard mileage rate)
$
165
Cost of meals en route
100
Househunting trip travel expenses
1,400
Moving van expenses
3,970
Commission on the sale of Michael's New York condominium
3,500
Points paid to acquire a mortgage on Michael's new residence in Chicago
1,000
Temporary living expenses for on week in Chicago (hotel and $100 in meals)
400
Expenses incurred in decorating the new residence
500
Total expenses
$ 11,035
Required:
a. What is Michael's moving expense deduction?
b. How are the deductible expenses classified on Michael's tax return?
c. How would your answer to Part a change if all of Michael's expenses were reimbursed by his employer and he received a check for $11,035
.
Message Using Multisim 11, please help me build a home security sys.docxhealdkathaleen
Message: Using Multisim 11, please help me build a home security system circuit using this program. The system must include a door sensor and a window sensor. There also must be a keypad included into the schematic. A code (for example, 5411) must first be entered into the key pad in order to be able to arm the sensors throughout the home (and disarm as well). Once the command is made to arm the sensors, there will be a period of 15 seconds until the sensors are active. Please .ms11 (multisim 11) files ONLY! Thanks!
.
Methodology of H&M internationalization Research purposeRe.docxhealdkathaleen
Methodology of H&M internationalization
Research purpose
Research approach
Research strategy
Case study design
Data collection method
Sample selection
Data analysis
ANALYSIS
Internalization of H&M
Choice of International markets
International entry market strategy: Brazil and China
Expansion strategy
Why do clothing retail companies enter international markets?
How do clothing retail companies select their foreign market?
How H&M choose its entry into foreign market?
How can the expansion strategies of clothing retailers companies in foreign market can be described?
Implications for management
.
Mental Disability DiscussionConsider the typification of these c.docxhealdkathaleen
Mental Disability Discussion
Consider the typification of these conditions as you respond to the questions.
Compare the American mindsets about mental illness, mental retardation, and addiction.
Explain the intentions of social work to ameliorate social problems involving these conditions.
.
Meningitis Analyze the assigned neurological disorder and prepar.docxhealdkathaleen
Meningitis
Analyze the assigned neurological disorder and prepare a report in a two- to three-page document.
Why is it important to determine whether a patient is suffering from viral or bacterial meningitis? Explain the cause, pathophysiology, manifestations, laboratory investigations, and treatment of bacterial meningitis.
Please follow the directions and use intext citation along with referances please.
Due Sat March 8, 2014
.
Memoir Format(chart this)Introduction (that captures the r.docxhealdkathaleen
Memoir Format
(chart this)
Introduction (that captures the reader’s attention)
Description of the complication
Evaluation of the complication
Resolution of the complication
Conclusion (A new revelation, insight, or question to ponder)
4 pages minimum
.
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...PECB
Denis is a dynamic and results-driven Chief Information Officer (CIO) with a distinguished career spanning information systems analysis and technical project management. With a proven track record of spearheading the design and delivery of cutting-edge Information Management solutions, he has consistently elevated business operations, streamlined reporting functions, and maximized process efficiency.
Certified as an ISO/IEC 27001: Information Security Management Systems (ISMS) Lead Implementer, Data Protection Officer, and Cyber Risks Analyst, Denis brings a heightened focus on data security, privacy, and cyber resilience to every endeavor.
His expertise extends across a diverse spectrum of reporting, database, and web development applications, underpinned by an exceptional grasp of data storage and virtualization technologies. His proficiency in application testing, database administration, and data cleansing ensures seamless execution of complex projects.
What sets Denis apart is his comprehensive understanding of Business and Systems Analysis technologies, honed through involvement in all phases of the Software Development Lifecycle (SDLC). From meticulous requirements gathering to precise analysis, innovative design, rigorous development, thorough testing, and successful implementation, he has consistently delivered exceptional results.
Throughout his career, he has taken on multifaceted roles, from leading technical project management teams to owning solutions that drive operational excellence. His conscientious and proactive approach is unwavering, whether he is working independently or collaboratively within a team. His ability to connect with colleagues on a personal level underscores his commitment to fostering a harmonious and productive workplace environment.
Date: May 29, 2024
Tags: Information Security, ISO/IEC 27001, ISO/IEC 42001, Artificial Intelligence, GDPR
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Find out more about ISO training and certification services
Training: ISO/IEC 27001 Information Security Management System - EN | PECB
ISO/IEC 42001 Artificial Intelligence Management System - EN | PECB
General Data Protection Regulation (GDPR) - Training Courses - EN | PECB
Webinars: https://pecb.com/webinars
Article: https://pecb.com/article
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For more information about PECB:
Website: https://pecb.com/
LinkedIn: https://www.linkedin.com/company/pecb/
Facebook: https://www.facebook.com/PECBInternational/
Slideshare: http://www.slideshare.net/PECBCERTIFICATION
Leveraging Generative AI to Drive Nonprofit InnovationTechSoup
In this webinar, participants learned how to utilize Generative AI to streamline operations and elevate member engagement. Amazon Web Service experts provided a customer specific use cases and dived into low/no-code tools that are quick and easy to deploy through Amazon Web Service (AWS.)
This document provides an overview of wound healing, its functions, stages, mechanisms, factors affecting it, and complications.
A wound is a break in the integrity of the skin or tissues, which may be associated with disruption of the structure and function.
Healing is the body’s response to injury in an attempt to restore normal structure and functions.
Healing can occur in two ways: Regeneration and Repair
There are 4 phases of wound healing: hemostasis, inflammation, proliferation, and remodeling. This document also describes the mechanism of wound healing. Factors that affect healing include infection, uncontrolled diabetes, poor nutrition, age, anemia, the presence of foreign bodies, etc.
Complications of wound healing like infection, hyperpigmentation of scar, contractures, and keloid formation.
How to Make a Field Mandatory in Odoo 17Celine George
In Odoo, making a field required can be done through both Python code and XML views. When you set the required attribute to True in Python code, it makes the field required across all views where it's used. Conversely, when you set the required attribute in XML views, it makes the field required only in the context of that particular view.
How to Setup Warehouse & Location in Odoo 17 InventoryCeline George
In this slide, we'll explore how to set up warehouses and locations in Odoo 17 Inventory. This will help us manage our stock effectively, track inventory levels, and streamline warehouse operations.
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UPRAHUL
This Dissertation explores the particular circumstances of Mirzapur, a region located in the
core of India. Mirzapur, with its varied terrains and abundant biodiversity, offers an optimal
environment for investigating the changes in vegetation cover dynamics. Our study utilizes
advanced technologies such as GIS (Geographic Information Systems) and Remote sensing to
analyze the transformations that have taken place over the course of a decade.
The complex relationship between human activities and the environment has been the focus
of extensive research and worry. As the global community grapples with swift urbanization,
population expansion, and economic progress, the effects on natural ecosystems are becoming
more evident. A crucial element of this impact is the alteration of vegetation cover, which plays a
significant role in maintaining the ecological equilibrium of our planet.Land serves as the foundation for all human activities and provides the necessary materials for
these activities. As the most crucial natural resource, its utilization by humans results in different
'Land uses,' which are determined by both human activities and the physical characteristics of the
land.
The utilization of land is impacted by human needs and environmental factors. In countries
like India, rapid population growth and the emphasis on extensive resource exploitation can lead
to significant land degradation, adversely affecting the region's land cover.
Therefore, human intervention has significantly influenced land use patterns over many
centuries, evolving its structure over time and space. In the present era, these changes have
accelerated due to factors such as agriculture and urbanization. Information regarding land use and
cover is essential for various planning and management tasks related to the Earth's surface,
providing crucial environmental data for scientific, resource management, policy purposes, and
diverse human activities.
Accurate understanding of land use and cover is imperative for the development planning
of any area. Consequently, a wide range of professionals, including earth system scientists, land
and water managers, and urban planners, are interested in obtaining data on land use and cover
changes, conversion trends, and other related patterns. The spatial dimensions of land use and
cover support policymakers and scientists in making well-informed decisions, as alterations in
these patterns indicate shifts in economic and social conditions. Monitoring such changes with the
help of Advanced technologies like Remote Sensing and Geographic Information Systems is
crucial for coordinated efforts across different administrative levels. Advanced technologies like
Remote Sensing and Geographic Information Systems
9
Changes in vegetation cover refer to variations in the distribution, composition, and overall
structure of plant communities across different temporal and spatial scales. These changes can
occur natural.
A Visual Guide to 1 Samuel | A Tale of Two HeartsSteve Thomason
These slides walk through the story of 1 Samuel. Samuel is the last judge of Israel. The people reject God and want a king. Saul is anointed as the first king, but he is not a good king. David, the shepherd boy is anointed and Saul is envious of him. David shows honor while Saul continues to self destruct.
ROE D. SON728 CircleUnion City(706)-2545[email protected].docx
1. ROE D. SON
728 Circle
Union City
(706)-2545
[email protected]
ASSISTANT MANAGER
Payroll Coordinating ~ Administrative Assistant ~ Office
Management ~ Customer Service
Conscientious, meticulous individual with an outstanding
background of service as an assistant manager and client service
representative. An individual with success in supporting
superiors, customers and employees. Possesses comprehensive
experience in all office functions, including:
· Typing proficiency in MS Word, PowerPoint, Excel, Access,
SAP, and Kronos.
· Type 40 wpm; expertise in multi-line telephone systems,
scanner, faxes, and copiers.
· Files, screens telephone calls, maintains schedule and
inventories and distributes mail.
· Provides outstanding support in maintaining numerous
calendars, tracking correspondence/suspense, and payroll
processing.
INTERFACE, Atlanta, Georgia
2019 – Present
Employee & Customer Experience Specialist
· Assistant Manager often take the lead on, employee &
2. customer event planning.
· Partner with cross functional teams to ensure effective
communication.
· Prepare operational reports and schedules to ensure accuracy
and efficiency.
· Help maintain physical security and building access
authorizations.
· Organize WELL certified catering for employee/customer
meetings.
· Assists Facilities Manager with the coordinating building
maintenance.
· Create event budgets and manage accounts payable for
employee and customer activities.
· Ensure superior employee and customer experience.
INTERFACE, LaGrange, Georgia
2013 – 2019
Project Planning Coordinator
· Managed and supported the Services Department of the
Freestyle Logo Program.
· Prepared and reviewed operational reports to ensure accuracy
and efficiency.
· Consistently reviewed process for all products to ensure best
practices were being followed.
· Interact with Management Teams and develop relationships.
· Created process improvement plans.
· Planning and coordination of a program and its activities.
· Ensured implementation of policies and practices.
· Maintained budget and tracking expenditures/transactions.
· Calculated and prepared price quotes for Account Executives.
INTERFACE, LaGrange, Georgia 2011 -
2013
Customer Service Professional
3. · Provided customers information about products/services,
manage orders, and accounts.
· Recorded keeping of customer interactions and transactions.
· Checked to ensure that appropriate changes were made to
resolve customers' problems.
· Determined charges for services requested, collect deposits or
payments.
· Solicited sales of new or additional services or products.
· Assisted customers with product availability, order entry, and
follow-up.
· Processed orders via fax, email, written purchase orders and
EDI.
· Authorized shipment of orders and coordinated shipping
between various departments.
AMERICAN HOME SHIELD, LaGrange, Georgia
2008 - 2011
Real Estate Sales Lead
· Manage day-to-day operations inside call center setting.
· Monitor call center metrics (live monitoring of call volume).
· Obtained customers' information and signed new warranties to
customers.
· Independently reviewed outgoing correspondence prepared by
others for consistency.
· Acted as focal point/leader to all quality related programs,
directed QA activities.
· Develop and monitor appropriate KPI’s to measure call center
performance.
· Observed, listen to and review agent interactions with
customers, provided constructive feedback.
· Forecast customer call volume using historical data.,
predictive analysis of agent attrition patterns.
· Recommended new hire classes to ensure proper staffing for
call volumes.
IT’S FASHION, LaGrange, Georgia
4. 2006 - 2008
HR Assistant/Quality Insurance Coordinator
· Acted as a focal point and leader to all quality related
programs.
· Directed QA activities to ensure maximum quality and
effectiveness.
· Guided managers within departments to establish standards,
per market requirement.
· Resolved customer calls from the Customer Service Reps in
regards to returns.
· Arranged shipments to and from the company.
· Balancing invoices from companies and customers and
processing customer orders.
EDUCATION&TRAINING
University of Phoenix – Atlanta, GA
Master of Arts in Health Administration, 2018
University of Phoenix – Columbus, GA
Bachelors of Science Business Administration, 2015
LaGrange High School - LaGrange, GA
High School Graduate, 2006
ADDITIONAL INFORMATION
CPR Certified
![ROE D. SON
728 Circle
Union City
(706)-2545
[email protected]
ASSISTANT MANAGER
Payroll Coordinating ~ Administrative Assistant ~ Office
Management ~ Customer Service
Conscientious, meticulous individual with an outstanding
background of service as an assistant manager and client service
representative. An individual with success in supporting
superiors, customers and employees. Possesses comprehensive
experience in all office functions, including:
· Typing proficiency in MS Word, PowerPoint, Excel, Access,
SAP, and Kronos.
· Type 40 wpm; expertise in multi-line telephone systems,
scanner, faxes, and copiers.
· Files, screens telephone calls, maintains schedule and
inventories and distributes mail.
· Provides outstanding support in maintaining numerous
calendars, tracking correspondence/suspense, and payroll
processing.
INTERFACE, Atlanta, Georgia
2019 – Present
Employee & Customer Experience Specialist
· Assistant Manager often take the lead on, employee &](https://image.slidesharecdn.com/roed-221018140201-b4ae9948/85/ROE-D-SON728-CircleUnion-City-706-2545-email-protected-docx-1-320.jpg)
