RockCheetah Marketing & Strategic Planning Experience | Robert ColeRobert Cole
Robert Cole has extensive experience in marketing and strategic planning for the hospitality and travel industries. Some of his accomplishments include developing innovative business models, strategies, and processes to increase sales and optimize operations. He has held leadership roles managing teams and business lines, and has worked on strategic initiatives for various companies to help differentiate products, expand market share, and maximize profits.
This document provides information about a digital technology company that builds digital platforms for clients across industries. It discusses the company's 9+ years of experience, team of 180+ professionals, and locations in several countries. It then summarizes the company's offerings such as websites, mobile apps, digital marketing, and technology solutions. Finally, it provides examples of projects completed for clients like OLX, Naukri, Shell, DTDC, Eicher Motors, and others.
- Kimberly Williams is a project and sales professional seeking new opportunities with strong communication, leadership, and analytical skills.
- She has 15 years of experience in marketing, operations management, real estate, and sales roles for various companies.
- Her background includes developing strategic plans, managing projects, building client relationships, and exceeding sales goals.
The presentation summarizes a sales management application called Networcx. It is presented as an all-in-one solution for managing customer and partner relationships as well as sales, marketing and service processes. Key benefits highlighted include centralized management of interactions, automation of processes, 360-degree visibility and analytics. The application is designed to be pre-configured for logistics industries and provides features such as opportunity management, forecasting, customer profiling and a partnership network. It utilizes cloud technology and integrates data to support decision making. An implementation approach and next steps are proposed.
This document outlines an agenda for a presentation on Account-Based Marketing (ABM). It lists several All-Star customers and speakers who will share their experiences with ABM. It then provides an overview of the ABM journeys of Panasonic and Citrix, describing how they started with ABM, their goals and challenges, and their visions for the future. It emphasizes the importance of collaboration between different teams like brand, demand, and sales for ABM success.
This document describes the services provided by TelAffects, a B2B sales and lead generation firm. TelAffects uses a proprietary "Affect model" to generate sales opportunities for clients through targeted outbound campaigns, lead qualification, and demand creation. The document provides two case studies showing successful lead generation and appointment setting campaigns run by TelAffects for a financial services and technology client.
The Accelerator Program provides ISVs with a framework for success by establishing metrics, milestones, and action plans that are reviewed regularly by both the partner and Salesforce. It aims to improve awareness, pipeline, and sales of the partner's product by leveraging various Salesforce resources like marketing support, product roadmapping, sales enablement, and events. The goal is for both sides to execute their partner success plan on a quarterly basis and continuously find ways to collaborate beyond just sales.
The document outlines ABC's marketing and business development functions and initiatives for 2001. It includes maps of ABC's marketing functions and core/extended services. The key initiatives are deploying and maintaining services like SonicWALL firewall, Connected remote backup, IP Sentry monitoring, and an ExpertCity help desk. It also discusses strategic alliances and partnerships to generate leads, develop vertical markets, and leverage sales channels. A communication plan details updates to field personnel on projects through meetings, email, and multimedia.
RockCheetah Marketing & Strategic Planning Experience | Robert ColeRobert Cole
Robert Cole has extensive experience in marketing and strategic planning for the hospitality and travel industries. Some of his accomplishments include developing innovative business models, strategies, and processes to increase sales and optimize operations. He has held leadership roles managing teams and business lines, and has worked on strategic initiatives for various companies to help differentiate products, expand market share, and maximize profits.
This document provides information about a digital technology company that builds digital platforms for clients across industries. It discusses the company's 9+ years of experience, team of 180+ professionals, and locations in several countries. It then summarizes the company's offerings such as websites, mobile apps, digital marketing, and technology solutions. Finally, it provides examples of projects completed for clients like OLX, Naukri, Shell, DTDC, Eicher Motors, and others.
- Kimberly Williams is a project and sales professional seeking new opportunities with strong communication, leadership, and analytical skills.
- She has 15 years of experience in marketing, operations management, real estate, and sales roles for various companies.
- Her background includes developing strategic plans, managing projects, building client relationships, and exceeding sales goals.
The presentation summarizes a sales management application called Networcx. It is presented as an all-in-one solution for managing customer and partner relationships as well as sales, marketing and service processes. Key benefits highlighted include centralized management of interactions, automation of processes, 360-degree visibility and analytics. The application is designed to be pre-configured for logistics industries and provides features such as opportunity management, forecasting, customer profiling and a partnership network. It utilizes cloud technology and integrates data to support decision making. An implementation approach and next steps are proposed.
This document outlines an agenda for a presentation on Account-Based Marketing (ABM). It lists several All-Star customers and speakers who will share their experiences with ABM. It then provides an overview of the ABM journeys of Panasonic and Citrix, describing how they started with ABM, their goals and challenges, and their visions for the future. It emphasizes the importance of collaboration between different teams like brand, demand, and sales for ABM success.
This document describes the services provided by TelAffects, a B2B sales and lead generation firm. TelAffects uses a proprietary "Affect model" to generate sales opportunities for clients through targeted outbound campaigns, lead qualification, and demand creation. The document provides two case studies showing successful lead generation and appointment setting campaigns run by TelAffects for a financial services and technology client.
The Accelerator Program provides ISVs with a framework for success by establishing metrics, milestones, and action plans that are reviewed regularly by both the partner and Salesforce. It aims to improve awareness, pipeline, and sales of the partner's product by leveraging various Salesforce resources like marketing support, product roadmapping, sales enablement, and events. The goal is for both sides to execute their partner success plan on a quarterly basis and continuously find ways to collaborate beyond just sales.
The document outlines ABC's marketing and business development functions and initiatives for 2001. It includes maps of ABC's marketing functions and core/extended services. The key initiatives are deploying and maintaining services like SonicWALL firewall, Connected remote backup, IP Sentry monitoring, and an ExpertCity help desk. It also discusses strategic alliances and partnerships to generate leads, develop vertical markets, and leverage sales channels. A communication plan details updates to field personnel on projects through meetings, email, and multimedia.
This document provides a business plan for a proposed mobile multimedia services company. It includes sections on the company vision and strategy, market analysis, corporate strategy, management summary, and financial plan. The plan outlines the company's goals of establishing a wireless business platform to provide cost-effective multi-media services nationally and internationally. It analyzes the Greek mobile services market and identifies critical success factors.
Jeffrey Even has over 25 years of experience in strategic leadership roles in information delivery, business process, and intelligence at insurance companies. He has a proven track record of successfully leading implementations of systems like Salesforce.com and leading process improvements. Currently, he is an Assistant Vice President at The Hartford Insurance Group responsible for strategic transformation and execution of all aspects of sales automation and analytics.
The Saratoga CRM roadmap focuses on updates to the thin client access method, adding collaboration and productivity tools, enhancing the platform, and improving existing applications. Key areas of focus include improving the thin client's navigation, layout, and browser support; adding social media, document management, and mobile collaboration features; strengthening code management and single sign-on capabilities; and porting over applications from Pivotal CRM while considering new vertical apps.
The document proposes a plan to accelerate growth and align sales execution through an indirect sales model. It outlines objectives to contribute 30-40% of revenue through indirect sales by 2009-2010. It discusses partner programs to generate incremental revenue, including global strategic partners, referral partners, and sales agents. It provides revenue and cost estimates for these partner programs and proposes a partner productivity portal and team structure to maximize partner effectiveness.
As Easy as Demandbase One, Two, Three: Quick Tips for SalesDemandbase
2020 truly changed the world forever. And here at Demandbase, it’s no different. Across both the Marketing and Sales teams, we’ve had to pivot to become more efficient with less. We’ve had to learn new skills and change the way we work in order to confidently go into 2021 with peace of mind that we will hit our goals.
In this webinar mini-series, we’ve put together quick tips and use cases on how we’ve been using Demandbase One in order to become more efficient even with limited resources.
See how our Marketing Operations, Sales, and Demand Generation teams are hitting our goals all while keeping up productivity and freeing up some time for what really matters – like those all-important walks around the block!
In part 3 of our series, Kevin Rooney, Senior Director of Sales Development, and Vin Matano, Account Executive, will walk through how they uses Demandbase One every day to:
Minimize logistical work in consolidating insights, gaining more research time, and allowing for more quality outbound messaging.
React faster to account and people interacting with Marketing programs with automatic task creation and campaign status changes.
Create custom views and dashboards within CRM that incorporates Demandbase data for a snapshot understanding of the day’s priorities.
See where his accounts are at in their buying journey and prioritize them by their likelihood of becoming an opportunity within the next 30 days.
Long considered the ‘holy grail’ of channel management, connecting the dots between channel investment and sales ROI is still a struggle for even the most savvy and well-funded channel organizations. But in the last couple of years, technological steps forward in workflow automation, data integration, analytics, forecasting, and marketing automation have set the stage for a true closed loop. This evolution means finally being able to measure with certainty what efforts are working and which are a waste of time and energy, thus maximizing impact with limited budget. But the effect of connecting these dots has another, equally important benefit: each step in the channel planning, execution, and measurement lifecycle becomes dramatically more effective and efficient when influenced by the information captured in the other steps.
Tim Oakley has over 14 years of experience in strategic sourcing and procurement. He currently works as the Strategic Sourcing Manager for Great Canadian Gaming Corporation, where he manages procurement operations and reduces costs. Previously he held purchasing roles for Radisson Hotel Villa and Clarion Hotel Villa. Oakley has a Diploma in Academic Arts from Douglas College and is a Certified Professional Purchaser.
Constance N. Cascaddan is a business development professional with over 20 years of experience in marketing, sales, and account management. She has a proven track record of exceeding sales goals across multiple industries including printing, telecommunications, and information management. Her strengths include strategic planning, solution design, contract negotiation, and new business development.
Fly-Buy is proposing a customizable vacation planning e-business that uses a reverse auction model. The feasibility analysis indicates the service has potential for operational reliability, growth through marketing, and filling a niche as a unique customizable vacation provider. Interface design and budget/schedule were also presented, with a total budget of £32,850 and timeline outlining development stages from scoping to testing over 10 weeks.
Inforum Middle East Contract Management PresentationJohnGodfrey
The document discusses implementing a vendor contract management system using Oracle CRM and Financials to manage suppliers for a large property. It describes the goals of capturing contract information, creating automation tools for facilities management, integrating purchase orders and work orders, invoice matching, and providing executive reporting. The presentation covers contract setup, execution, and finance functions and how it enables improved service levels, cost analysis, workflow automation and supplier management.
Suresh Sadasivan is a senior SAP consultant with over 16 years of experience implementing SAP SD, MM, and EDI modules. He has extensive experience leading large global SAP implementations, including developing global templates. He is proficient in all areas of the order-to-cash process, including pricing, delivery, billing, and integration with FI and other modules. He has implemented SAP solutions across various industries, such as manufacturing, consumer products, and public sector.
Inforum Middle East Contract Management PresentationJohnGodfrey
The document discusses implementing a vendor contract management system using Infor software to better manage suppliers for a large property. It describes the goals of capturing contract data, creating tools for facilities management, integrating budgets and payments, and providing reporting. The presentation covers contract setup, execution, and finance functions enabled by the system, including work order generation, receipting, invoicing, and reporting dashboards. Keys to success include executive sponsorship, training users, and establishing metrics to measure benefits.
John Burns, AP automation specialist, describes how Flatirons' AP Solution uses EMC's Captiva and EMC Documentum to digitize and automate AP workflows.
Sify introduces Forum, an integrated internet and infrastructure services platform that enables visibility in forward supply chains. Forum provides a desktop solution and robust information exchange platform to integrate organizations' systems with supply chain partners. This allows for stock and sales visibility, better distribution management, and real-time MIS across the supply chain. Sify has implemented Forum for several clients across various industries in India, helping enable seamless data transfer, real-time information sharing, and standardization of best practices.
Best Practices for Integrating with Your ERPdreamforce2006
The document discusses best practices for integrating ERP systems like Lawson and SAP with Salesforce. It provides examples of companies that have successfully integrated these systems to enable consolidated data access, flexible interfaces, and fast deployment speeds. Case studies describe how Symbol Technologies and Lawson reduced integration timelines and costs using lightweight integration solutions on the Salesforce platform.
SharePoint Marketing Suite - Presentation from Intlock and AtidanDavid J Rosenthal
The document discusses Intlock's SharePoint Marketing Suite, which provides analytics, reporting, and marketing tools integrated with SharePoint. It allows marketers to optimize digital interactions across intranet, extranet, and internet sites built on SharePoint. The suite includes modules for web analytics, campaign tracking, testing and optimization, visitor profiles, customer feedback, SEO, and plugins for CRM integration and third-party tools. It is designed to help enterprises better understand customers, increase demand, empower marketers, and engage audiences.
Joseph Ballou has over 15 years of experience as a senior business analyst with expertise in business process analysis, requirements elicitation and management. He has worked across multiple industries, including utilities, manufacturing, telecommunications and financial services. Ballou is skilled in communicating with stakeholders, understanding business needs, and leading collaborative workshops to define solutions and requirements.
Joseph Ballou has over 15 years of experience as a senior business analyst with expertise in business process analysis, requirements elicitation and management. He has worked across multiple industries, including utilities, manufacturing, telecommunications and financial services. Ballou is skilled in communicating with stakeholders, understanding business needs, and leading collaborative workshops to define solutions and requirements.
This document is a resume for Thomas Nathan Tobey, an IT professional with 16 years of experience as a system administrator and software developer. He has extensive experience developing applications using technologies like Java, .NET, SQL Server, and Ariba. His background includes roles managing software upgrades, translating business requirements into technical designs, and customizing applications to meet business needs.
Acquity Group is a leading digital marketing and commerce company recognized for its innovative solutions and mobile expertise. It has over 600 clients, including over 50% of Fortune 100 companies. The company conducted an evaluation of mobile functionality for 249 organizations and published its findings in a 2011 Mobile Commerce Data Book. It is also a trusted advisor helping clients address challenges like growing market share and building brand loyalty through digital strategies.
This document provides a business plan for a proposed mobile multimedia services company. It includes sections on the company vision and strategy, market analysis, corporate strategy, management summary, and financial plan. The plan outlines the company's goals of establishing a wireless business platform to provide cost-effective multi-media services nationally and internationally. It analyzes the Greek mobile services market and identifies critical success factors.
Jeffrey Even has over 25 years of experience in strategic leadership roles in information delivery, business process, and intelligence at insurance companies. He has a proven track record of successfully leading implementations of systems like Salesforce.com and leading process improvements. Currently, he is an Assistant Vice President at The Hartford Insurance Group responsible for strategic transformation and execution of all aspects of sales automation and analytics.
The Saratoga CRM roadmap focuses on updates to the thin client access method, adding collaboration and productivity tools, enhancing the platform, and improving existing applications. Key areas of focus include improving the thin client's navigation, layout, and browser support; adding social media, document management, and mobile collaboration features; strengthening code management and single sign-on capabilities; and porting over applications from Pivotal CRM while considering new vertical apps.
The document proposes a plan to accelerate growth and align sales execution through an indirect sales model. It outlines objectives to contribute 30-40% of revenue through indirect sales by 2009-2010. It discusses partner programs to generate incremental revenue, including global strategic partners, referral partners, and sales agents. It provides revenue and cost estimates for these partner programs and proposes a partner productivity portal and team structure to maximize partner effectiveness.
As Easy as Demandbase One, Two, Three: Quick Tips for SalesDemandbase
2020 truly changed the world forever. And here at Demandbase, it’s no different. Across both the Marketing and Sales teams, we’ve had to pivot to become more efficient with less. We’ve had to learn new skills and change the way we work in order to confidently go into 2021 with peace of mind that we will hit our goals.
In this webinar mini-series, we’ve put together quick tips and use cases on how we’ve been using Demandbase One in order to become more efficient even with limited resources.
See how our Marketing Operations, Sales, and Demand Generation teams are hitting our goals all while keeping up productivity and freeing up some time for what really matters – like those all-important walks around the block!
In part 3 of our series, Kevin Rooney, Senior Director of Sales Development, and Vin Matano, Account Executive, will walk through how they uses Demandbase One every day to:
Minimize logistical work in consolidating insights, gaining more research time, and allowing for more quality outbound messaging.
React faster to account and people interacting with Marketing programs with automatic task creation and campaign status changes.
Create custom views and dashboards within CRM that incorporates Demandbase data for a snapshot understanding of the day’s priorities.
See where his accounts are at in their buying journey and prioritize them by their likelihood of becoming an opportunity within the next 30 days.
Long considered the ‘holy grail’ of channel management, connecting the dots between channel investment and sales ROI is still a struggle for even the most savvy and well-funded channel organizations. But in the last couple of years, technological steps forward in workflow automation, data integration, analytics, forecasting, and marketing automation have set the stage for a true closed loop. This evolution means finally being able to measure with certainty what efforts are working and which are a waste of time and energy, thus maximizing impact with limited budget. But the effect of connecting these dots has another, equally important benefit: each step in the channel planning, execution, and measurement lifecycle becomes dramatically more effective and efficient when influenced by the information captured in the other steps.
Tim Oakley has over 14 years of experience in strategic sourcing and procurement. He currently works as the Strategic Sourcing Manager for Great Canadian Gaming Corporation, where he manages procurement operations and reduces costs. Previously he held purchasing roles for Radisson Hotel Villa and Clarion Hotel Villa. Oakley has a Diploma in Academic Arts from Douglas College and is a Certified Professional Purchaser.
Constance N. Cascaddan is a business development professional with over 20 years of experience in marketing, sales, and account management. She has a proven track record of exceeding sales goals across multiple industries including printing, telecommunications, and information management. Her strengths include strategic planning, solution design, contract negotiation, and new business development.
Fly-Buy is proposing a customizable vacation planning e-business that uses a reverse auction model. The feasibility analysis indicates the service has potential for operational reliability, growth through marketing, and filling a niche as a unique customizable vacation provider. Interface design and budget/schedule were also presented, with a total budget of £32,850 and timeline outlining development stages from scoping to testing over 10 weeks.
Inforum Middle East Contract Management PresentationJohnGodfrey
The document discusses implementing a vendor contract management system using Oracle CRM and Financials to manage suppliers for a large property. It describes the goals of capturing contract information, creating automation tools for facilities management, integrating purchase orders and work orders, invoice matching, and providing executive reporting. The presentation covers contract setup, execution, and finance functions and how it enables improved service levels, cost analysis, workflow automation and supplier management.
Suresh Sadasivan is a senior SAP consultant with over 16 years of experience implementing SAP SD, MM, and EDI modules. He has extensive experience leading large global SAP implementations, including developing global templates. He is proficient in all areas of the order-to-cash process, including pricing, delivery, billing, and integration with FI and other modules. He has implemented SAP solutions across various industries, such as manufacturing, consumer products, and public sector.
Inforum Middle East Contract Management PresentationJohnGodfrey
The document discusses implementing a vendor contract management system using Infor software to better manage suppliers for a large property. It describes the goals of capturing contract data, creating tools for facilities management, integrating budgets and payments, and providing reporting. The presentation covers contract setup, execution, and finance functions enabled by the system, including work order generation, receipting, invoicing, and reporting dashboards. Keys to success include executive sponsorship, training users, and establishing metrics to measure benefits.
John Burns, AP automation specialist, describes how Flatirons' AP Solution uses EMC's Captiva and EMC Documentum to digitize and automate AP workflows.
Sify introduces Forum, an integrated internet and infrastructure services platform that enables visibility in forward supply chains. Forum provides a desktop solution and robust information exchange platform to integrate organizations' systems with supply chain partners. This allows for stock and sales visibility, better distribution management, and real-time MIS across the supply chain. Sify has implemented Forum for several clients across various industries in India, helping enable seamless data transfer, real-time information sharing, and standardization of best practices.
Best Practices for Integrating with Your ERPdreamforce2006
The document discusses best practices for integrating ERP systems like Lawson and SAP with Salesforce. It provides examples of companies that have successfully integrated these systems to enable consolidated data access, flexible interfaces, and fast deployment speeds. Case studies describe how Symbol Technologies and Lawson reduced integration timelines and costs using lightweight integration solutions on the Salesforce platform.
SharePoint Marketing Suite - Presentation from Intlock and AtidanDavid J Rosenthal
The document discusses Intlock's SharePoint Marketing Suite, which provides analytics, reporting, and marketing tools integrated with SharePoint. It allows marketers to optimize digital interactions across intranet, extranet, and internet sites built on SharePoint. The suite includes modules for web analytics, campaign tracking, testing and optimization, visitor profiles, customer feedback, SEO, and plugins for CRM integration and third-party tools. It is designed to help enterprises better understand customers, increase demand, empower marketers, and engage audiences.
Joseph Ballou has over 15 years of experience as a senior business analyst with expertise in business process analysis, requirements elicitation and management. He has worked across multiple industries, including utilities, manufacturing, telecommunications and financial services. Ballou is skilled in communicating with stakeholders, understanding business needs, and leading collaborative workshops to define solutions and requirements.
Joseph Ballou has over 15 years of experience as a senior business analyst with expertise in business process analysis, requirements elicitation and management. He has worked across multiple industries, including utilities, manufacturing, telecommunications and financial services. Ballou is skilled in communicating with stakeholders, understanding business needs, and leading collaborative workshops to define solutions and requirements.
This document is a resume for Thomas Nathan Tobey, an IT professional with 16 years of experience as a system administrator and software developer. He has extensive experience developing applications using technologies like Java, .NET, SQL Server, and Ariba. His background includes roles managing software upgrades, translating business requirements into technical designs, and customizing applications to meet business needs.
Acquity Group is a leading digital marketing and commerce company recognized for its innovative solutions and mobile expertise. It has over 600 clients, including over 50% of Fortune 100 companies. The company conducted an evaluation of mobile functionality for 249 organizations and published its findings in a 2011 Mobile Commerce Data Book. It is also a trusted advisor helping clients address challenges like growing market share and building brand loyalty through digital strategies.
Automate all spend procurement process optimizationSAP Ariba
This document discusses Commerzbank's procurement organization and systems. It provides an overview of:
1) Commerzbank's organizational structure and the role of its Group Services division.
2) The IT systems used for e-procurement, including Piazza (Ariba Buyer) and how it has been implemented over time.
3) How Ariba Sourcing is used for strategic sourcing projects, product category management, and reporting savings.
Building a Globally Integrated Business Platform from the Ground UpApttus
Adoption of Salesforce can be challenging, especially for a large global company that’s grown through acquisitions. How do you focus a global sales team and get them using Salesforce CRM, Apttus CPQ and other tools they need to drive positive outcomes? Learn how one organization has delivered an integrated global business platform to empower its success.
Makon Group provides cutting-edge information and communication technology services to help businesses save time, energy, and money through an efficient and cost-effective website. They have a young and highly skilled team that uses standards-compliant design methodology focusing on load speed, usability, branding, and search engine optimization. A website provides up-to-date information to visitors, aids marketing and branding, and portrays the company as technologically savvy. Makon Group also offers additional capabilities including telecom infrastructure, data centers, security systems, and business applications.
This document contains the resume of Pragyan P Panigrahi. It summarizes his objective of further exploring roles in eCommerce and ITES sectors to build efficient solutions and add value to organizations. It outlines his 8+ years of experience in eCommerce implementations and people and project management skills. It also provides details of his work experience at HP India Sales Pvt. Ltd. and Infosys BPO Ltd., including roles, technologies used, and revenue generation for online storefronts.
This document provides an overview of starting a service-oriented architecture (SOA) program at an enterprise. It begins by recommending crafting a vision for the SOA and gaining executive support. It also advises picking a strong team, including business partners with experience, and sustaining motivation. The document suggests going for small, quick wins initially to demonstrate value and create momentum for the SOA program.
The document discusses industry trends, customer sentiment, and demand regeneration related to hotel reopening and recovery during the COVID-19 pandemic. It covers topics such as the current state of the virus and health projections, impacts on the hotel industry like declining RevPAR, stages of recovery, consumer sentiment around travel, and strategies for regenerating demand by appealing to human behavior and needs. The presentation aims to provide an overview of these issues and insights to inform industry participants.
With coronavirus ravaging the global hospitality industry, RockCheetah CEO Robert Cole presented the latest virus and hotel industry performance trends, as well as planning strategies to deal with uncertainty.
The webinar, broadcast on March 19, 2020 was sponsored by the Asian American Hotel Owners Association (AAHOA). My co-presenter was Loren Gray of Hospitality Digital Marketing.
How Hotel Revenue Strategy Unlocks Profit GrowthRobert Cole
Robert Cole, CEO of RockCheetah, while presenting How Hotel Revenue Strategy Unlocks Profit Growth addressed the structural forces impacting the US hotel industry, as well as the costs & challenges associated with acquiring and retaining guests, and how guest engagement and personalization is the future of the hospitality industry.
The webinar, broadcast on May 11, 2017 was sponsored by Agilysis and Duetto. It also featured presentations by Thor Hanen, Agilysis Sales Engineer and Dan Yacker, VP of Global Strategic Alliances for Duetto.
The Future of Travel Technology - Welcoming Our New Computer OverlordsRobert Cole
The Future of Travel Technology - Welcoming Our New Computer Overlords was presented by Robert Cole, Founder-CEO of RockCheetah at the Annual Wisconsin Hotel and Lodging Association Conference and Tradeshow held November 8, 2016 at the Oshkosh Convention Center in Oshkosh, Wisconsin.
Covering big data, artificial intelligence, the presentation suggests the hotel industry should expect to see rapid changes in the coming years, driven my mobile computing, voice and messaging services, as well as smart assistants and autonomous vehicles. Hoteliers that embrace the changing technology will help their staffs work smarter and dramatically improve guest experiences through a high degree of personalization.
Engaging Hotel Guests For Their Fun and Your ProfitRobert Cole
Robert Cole, Founder-CEO of RockCheetah presents Engaging Hotel Guests For Their Fun and Your Profit at the - Annual Wisconsin Hotel and Lodging Association Conference and Tradeshow held November 7, 2016 at the Oshkosh Convention Center in Oshkosh, Wisconsin.
The presentation covers personalization by providing differentiated experiences for individual guests across multiple touch points with relevant context addressing multiple motivations. It also stresses the importance of effective execution by aligning strategies and evaluating success with integrated analytics.
Mobile: How Signals, Touchpoints, and Moments Create Engagement, Conversion a...Robert Cole
This document discusses how mobile signals, touchpoints, and moments can create engagement, conversion, and loyalty. It provides statistics showing rapid growth in mobile usage and advertising. Signals like location data and user behavior provide context for personalizing experiences. Moments like when a user is searching or planning a trip present opportunities to engage. Optimization of the mobile experience through speed, usability, and seamless interactions improves conversion. Omnichannel tracking across devices is now important for understanding customer journeys. The future will see an increasing role for artificial intelligence through conversational assistants and machine learning.
Personalization & Customization – Pre-Arrival | Enhancing the User Experience...Robert Cole
How can the digital experience online best introduce guests to your hotel? And, how can you convert sales through highly relevant and profitable engagement? This discussion will address those questions, and delve into the signals you can use to identify individual preferences, trigger adaptive content, and measure results – all with different guest categories in mind (from frequent guests to first time visitors).
Presented by Robert Cole, CEO, RockCheetah, Bill Linehan, CMO, Red Lion Hotels & Adele Gutman Milne, VP Sales, Marketing and Revenue, Library Hotel Collection at the Hospitality Sales and Marketing Association International (HSMAI) Digital Marketing Strategy Conference held Wednesday, February 17, 2016 at the New York Marriott Marquis.
Customization and Personalization – On-Property | Tailoring the Guest ExperienceRobert Cole
Many hoteliers tout the highly personalized and attentive service provided by their properties, but how much does the actual guest experience change for an individual guest? Is the hotel successfully anticipating and delivering on guest needs, or merely reacting to requests? Guests value customized experiences, but at what point does familiarity with guest needs cross the creepy-line? Learn about the tools and processes employed by industry leaders that are producing the best outcomes, as well as where they see the industry progressing over the coming years.
Presented by Robert Cole, CEO, RockCheetah, • Sylvie Fayolle, General Manager, Le Parker Méridien & • Pedro Dias, General Manager, The Smyth (A Thompson Hotel) at the Hospitality Sales and Marketing Association International (HSMAI) Digital Marketing Strategy Conference held Wednesday, February 17, 2016 at the New York Marriott Marquis.
Hotel & Travel Distribution Lessons For Golf Course OwnersRobert Cole
Trends & Pitfalls in Hotel & Travel Distribution - Applying Concepts to Golf. A presentation by Robert Cole of RockCheetah for Allegiant Airlines/ Teesnap and the Milwaukee Golf Group, held at Scenic View Golf Club in Slinger, Wisconsin on February 8, 2016
Top Social Media Strategies for 2014 - Review Pro WebinarRobert Cole
A webinar sponsored by ReviewPro held December 10, 2013 featuring: Daniel Edward Craig, Reknown, Robert Cole, RockCheetah; Suzie Wotton, Red Carnation Hotels; and Adele Gutman, Library Hotel Collection
Engaging International Travelers - Phocuswright/Lionbridge WebinarRobert Cole
Global outbound tourism is on the rise in 2015 after finally recovering from the recession of a few years ago. Travelers are again eager to explore outside their own country's borders – often staying in hotels or resorts. The technological advancements in the lodging landscape, coupled with this global influx of international travelers presents a challenge for today's hospitality providers – how to best engage international travelers.
Give the Gift of a Personalized Travel Experience - Phocuswright/Maxymiser We...Robert Cole
Personalized travel experiences are the ultimate goal shared by travelers, travel suppliers and travel intermediaries. A combination of advanced technology and advanced managerial mindset are required to cultivate the relevant host/guest relationships that enable personalization. Presentation by Robert Cole of RockCheetah for a Phocuswright webinar sponsored by Maxymiser on Wednesday, December 3, 2014.
The Creepy Line Between Genius and EgregiousRobert Cole
Hospitality industry entrepreneurs must understand that the new marketing opportunities enabled by rapid technological changes are significant, but come with new responsibilities. Robert Cole of RockCheetah presents the issue to students of Cornell University's School of Hotel Administration. Entrepreneurs should exploit new technologies, but ensure that doing so doesn't also exploit the guests. The challenge is that every person defines their own "creepy line" - something that is well beyond the control of the entrepreneur.
GBTA Convention 2014 Ensure Unmanaged Does Not Mean MismanagedRobert Cole
Do you know what percentage of your hotel bookings are out-of-program due to conference attendance? Or what about the impact this activity has on your negotiated hotel agreements? A number of reasons, including many legitimate ones, cause travelers to book outside of their managed travel program. This activity creates fragmentation that results in limited visibility, difficulties influencing total travel spend, as well as service challenges for your TMC. As a travel buyer you are left to fill in the gaps to effectively administer policy, deliver duty of care, optimize your supplier agreements, and accurately track spending. While this has been a long-standing challenge, there are many new approaches to addressing this issue for your hotel program. From data capture to modified supplier agreements to more comprehensive integration, join us to hear what others are doing and determine what the right approach is for your program. By attending you will learn: • How to assess the impact of out-of-program activity on your program • Ways other programs are addressing this issue • Next steps to consider for addressing this activity in your program Panel Participants
• Hotel Consultant - Robert Cole, Founder/CEO RockCheetah
• Corporate Travel Manager - Eric Bailey, Senior Travel Manager, Strategy & Technology Microsoft
• TMC Executive - April Bridgeman, Managing Director/Senior Vice President Advito / BCD Travel
• Moderator - Kyle Moore
HTNG North America Conference 2015 - Micromarketing Building BlocksRobert Cole
The document summarizes a conference session on micromarketing building blocks. It discusses how personalization requires understanding the complex travel landscape and guest preferences. It then overview presentations by executives from RockCheetah, Oracle Hospitality, ReviewPro, and IDeaS on their platforms for personalization, CRM, reputation management, and revenue management, respectively. Integrating these systems and gaining insights from guest data across channels were highlighted as important for effective personalization.
Travel Leaders Annual Conference - The Future of Travel, Creating ValueRobert Cole
Keynote presentation by Robert Cole of RockCheetah at the Travel Leaders 2014 Annual Conference held Thursday, November 13, 2014 at the Renaissance Glendale Hotel & Spa in Glendale, Arizona. The session covered the challenges facing travel agents, disruptive forces complicating matters, emerging technologies and how smart travel agents and travel agencies can successfully compete against the large online travel agencies.
How Fiji Finds Happiness - Who’s Travelling, Why & What They WantRobert Cole
The economic trends supporting the affluent US international traveler provide an excellent marketing opportunity for unique, exotic destinations like Fiji. Presentation by Robert Cole of RockCheetah for the Tourism Fiji 2014 North American Marketing Conference held at the Portofino Hotel and Marina in Redondo Beach, California on Tuesday, October 7, 2014.
A point-counterpoint discussion about disruptive topics inpacting the hotel and travel industries, presented by John Burns, President, Hospitality Technology Consulting and Robert Cole, Founder, RockCheetah at the Hospitality Upgrade CIO Summit held September 4 & 5, 2014 at the Marriott Downtown in Milwaukee, Wisconsin.
The document discusses how data, pricing, and hospitality are becoming increasingly personalized. It notes that personalized data involves collecting extensive data on individuals from various sources and using that data for personalized pricing, personalized recommendations, and predictive analytics. Personalized pricing involves dynamic pricing that adjusts based on customer attributes and situational factors. Personalized hospitality focuses on providing authentic, local experiences through services like Airbnb that offer non-standard accommodations tailored to individual needs. The document argues that personalization will be a key competency for hospitality companies to remain competitive in the face of increasing disruption.
Hotel Distribution - Channels, Complexity and Chaos at Rainmaker Gaming & Hos...Robert Cole
An discussion of the challenges facing hotel revenue managers as hotel distribution channels become more complex and chaotic. Presentation by Robert Cole of RockCheetah to the Raimmaker Revenue Management 2014 Gaming and Hospitality Customer Conference held Wednesday, March 26, 2014 at the Bacara Resort and Spa in Santa Barbara, California.
Embark on an unforgettable journey to Goa, India,GoaDarling
Embark on an unforgettable journey to Goa, India, a captivating destination brimming with vibrant culture, pristine beaches, and culinary delights. Whether you're planning a College Group trip to Goa or seeking the perfect Goa tour package for family, this enchanting locale promises an experience like no other
Our Bahrain Visa PowerPoint Presentation offers a detailed and comprehensive guide to the Bahrain visa application process. It is designed to assist travelers, travel agents, and businesses in navigating the various visa types, including tourist, business, work, student, and family visas. Each section provides an in-depth look at eligibility criteria, required documents, and step-by-step application procedures. Additionally, the presentation includes valuable tips for avoiding common application mistakes, an overview of processing times, and details on fees and payment methods. This presentation aims to ensure a smooth and successful visa application experience, making travel to Bahrain as seamless as possible.
Explore Austin's dynamic history and cultural tapestry on a captivating journey. From its origins as Texas' capital to architectural marvels like the Texas State Capitol and cultural hubs such as the Driskill Hotel. Dive into its diverse heritage, legendary music scene, key historical moments, natural beauty, and vibrant culinary delights.
A list of budget-friendly things that families can do in San Antonio! Dive into its rich history and vibrant culture at iconic landmarks like the Alamo. Explore colorful Market Square and stroll along the scenic River Walk. Enjoy family-friendly fun at Brackenridge Park and capture breathtaking views at the Tower of the Americas—all without breaking the bank!
The 09 Days Tour to Skardu by road offers a breathtaking journey through some of Pakistan’s most spectacular landscapes. Skardu, nestled in the heart of the Karakoram mountain range, is renowned for its stunning vistas, crystal-clear lakes, and rugged terrain.
With the American Airlines name change policy, you can alter the incorrect name on your flight ticket/boarding pass without any fuss. Therefore, it’s essential to understand the major guidelines before requesting a name change/correction. However, if you still encounter any issues, you can navigate to the AA website or approach the airline over the phone. Additionally, you can talk with a flight expert at +1-866-738-0741 to get your problem fixed in a few minutes.
Traveling with Frontier Airlines through Boston Logan International Airport offers a budget-friendly and efficient experience. With the modern facilities at Terminal C, extensive services, and amenities provided by Frontier, passengers can enjoy a comfortable journey. Whether you're a frequent flyer or a first-time traveler, this guide aims to help you navigate BOS with ease and make the most of your trip.
Discover the exhilarating world of manta ray night snorkeling in Kona, Hawaii. Led by expert guides, participants witness these majestic creatures feeding on plankton under mesmerizing underwater lights. With stringent safety measures, environmental responsibility, and emergency preparedness, enjoy this unique adventure responsibly and securely with trusted tour operators.
How Does Allegiant Air Name Change Policy Work.pptxFlying Rules
Allegiant Air name change policy provides a straightforward and flexible workflow for requesting a name change/correction on the ticket. However, if you encounter any problems or have doubts, you can get in touch with the airline’s customer support. Furthermore, you can reach out to a consolidation desk at +1-800-865-1848 for immediate assistance.
visit at: https://www.flyingrules.com/name-change/allegiant-air-name-change-policy