Robert Looby is an IT professional seeking to utilize over 10 years of experience and various IT certifications to benefit an IT department. He has strong skills in networking, operating systems like Windows and Linux, server administration, troubleshooting, and virtualization. Looby has experience providing IT support through freelance work and an internship at Georgian College.

1. www.robertlooby.com | robertlooby@gmail.com
ROBERT LOOBY
SUMMARY Enthusiastic IT professional seeking to benefit an IT Department with complex technical
knowledge and strong time management skills. Skilled at building rapport with diverse
individuals while handling complex technical issues.
IT CERTIFICATIONS Microsoft MCTS: Windows 7 Configuration, CCNA R&S ESSENTIALS, CompTIA A+, Network+
SKILLS Network Products Routers and Switches. Hub and Checkpoint Firewall
Operating Systems Microsoft Windows 7/8/10 Server 8/12/16 Linux Ubuntu
Desktop/Server, CentOS, Debian, Kali,
Hardware Servers, Desktop, Laptops. Routers, Switches, VOIP devices, Smart
Devices
LAN/WAN Technology CISCO, VoIP, Wireless AP’s,
Server Administration Linux, Windows, Active Directory Domain Controllers
Troubleshooting Networking, Linux, Windows,
Networking Windows, Linux OS, Cisco Routing and Switching
Network Protocols TCP/IP DNS, DHCP, OSPF,
Scripting Languages Python, PowerShell, Bash
Databases MySQL, MS SQL Server
Cloud Environments MS Azure, Office 365, Amazon Web Services AWS
Virtualization Technology VMware, ESXi/vSphere, Hyper-V. VirtualBox, Containers Microsoft
VMM, GNS3, Packet Tracer
Browsers Firefox, Chrome, IE, Opera, Brave,
Anti-Virus Applications McAfee and Malwarebytes
Office Applications Visio, Word, Excel, PowerPoint
Other Web-Apps SharePoint
EXPERENCE • Efficient and capable certified networking professional with an abundant amount of
knowledge and a growing amount of credentials
• 10+ years’ experience diagnosing and troubleshooting hardware/software and networking
issues in both Windows and Linux Environments
• Have been building my own labs for over 10+ years that consisted of numerous servers,
desktops, laptops, cisco and ubiquity routers, switches, firewalls, VOIP and Smart Devices
• Time-management, adaptability, decision making, conflict resolution and being a team
player/member are some of my best attributes
• Accumulated a unique skillset that will be a great addition to any team
• Provided computer repair services to private customers also consulting with clients
regarding technical issues and finding the right solutions quickly.
• Knowledge utilizing ticketing systems, providing desktop and end-user support
• Experience configuring Cisco hardware through the cli and config pro
• Disassembled Servers, Routers, Switches, Laptops and removed/replaced hardware
• Diagnosed bios/post/startup issues with servers/desktops/laptops,

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• Fresh PC builds, PC Checkups/Diagnostics, Recovering lost data, Virus Protections and
removal
• Creating and Maintaining SharePoint Sites and Web Sites
WORK HISTORY Technical Support Georgian College (Co-op Placement)
2017
TASKS
• Troubleshooting windows server and client issues
• Problem solve an issue and find a solution in a time sensitive manner.
• Helping troubleshooting issues with Windows Clients and Servers.
• Maintaining Active Directory Users and Computers,
• Configuring Windows Server and Desktop computers
• Troubleshooting issues with servers and client computers
• Utilizing my research skills to quickly retrieve the correct information about a specific
topic and providing documentation
• Creating and Configuring Virtual machines in VMware/Hyper-V/VirtualBox hypervisors
• Creating group policy objects/OU’s in windows server 2016
• Created Virtual Machines on both windows and Linux.
• Imaged 40+ computers from Windows 7 to Windows 10.
• Researched possible solutions to technical problems as the occurred.
• Created a Windows 10 lession plan for the fall semester students.
• Completed the Windows 10 Configuring 70-698 labs.
• Create the Windows 10 lesson plan for the students in the fall semester.
• Created Virtual machines.
• Imaging the classroom computers re-imaging from Windows 7 pro to windows 10
education
• Creation of a Linux Virtual Machine (clone deploy) for deploying images
• Provided technical to support to students with computer issues when needed.
• Fixing VMware virtual machine networking properties and internet connectivity issues
• Troubleshooting software installation problems and other common computer related
issues.
• Troubleshooting issues with windows server 2016 and Windows 10 utilizing windows
tools i.e. Event Viewer
• Research and create group policy rules for a WSUS.
• Researched and created some group policy objects to restrict users from accessing
certain features on the windows 10 environment. i.e. Folders, Programs, Control Panel,
Edge etc.
• Locked down the bios on the computers in the classroom so that it would restrict the
users from changing any settings and from booting from changing the boot sequence
• Create and configuring a virtual machine for WSUS (Windows Server Update Services) to
push updates to the 40 client computers and 5 servers in the windows 10 environment in
a classroom
• Configure client group policies by creating policies like configure automatic updates,
enable client side targeting and Specify intranet Microsoft Update service location.
• Troubleshooting connectivity issues that occurred when trying to push the updates to
the clients and servers in the WUSUS console and using utilities like rsop (result set of
policy) this tool shows the group policy’s that are set on a windows client or server.
• Research finding compatible hard drives for a specific IBM server so that the server could
run without any thermal overheating issues.
• Setting up an FTP server so the students can access the required files (Windows’s 7
Windows Server 2012 and other software) to complete the required labs that are
required for class

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• Set up a Windows Server 2016 and the Hyper-V role on a physical server so that the
teachers could have a tool to work alongside the students in creating Virtual Machines in
a Hyper-V environment.
FREELANCE WORK
HISTORY
IT Specialist – thePCppl 2010 –
Present
• Providing computer repair services to private costumers.
• Requesting info about hardware/software issues that the client has and document all
concerns.
• Consulting with clients regarding there technical issues and needs.
• Analyzing, Diagnosing/Troubleshooting Basic and Advanced hardware/software issues
on Servers, Desktops, Laptops and Tablets using Windows XP/7/8/10 Server
2003/2008/2012-R2 and Ubuntu Workstation/Server.
• Disassembling systems home and on-site.
• Working with clients do determine the right course of action.
• Removing Bad Hardware/Infected Software
• Solving bios and starting up issues with both windows and Linux.
• Recovering Lost HDD Data.
• Defragmenting hard drives.
• Installing Anti-Virus/Malware/Spyware software.
• Check-ups, Computer Set-ups and tune-ups.
• Diagnosing hardware/software Issues.
• Installing Windows, Linux OS on client's computers.
• Checking for any required or need to be installed updates on Windows/Linux systems.
• Placed orders with vendors for required hardware/software if needed.
• Preforming all repairs with the utmost concern for costumer privacy
SHEET METAL WORKER – AMAR & ASSOCIATES
2010-2016
SHEET METAL WORKER – HIGHVIEW SHEET METAL
2004-2010
EDUCATION Computer Networking Systems Diploma - Georgian College Barrie, Ontario, Canada (in progress)
• Networking Essentials • Enterprise Technical Support
• Windows System Administration • Network Design
• Computer Hardware and
Virtualization
• Emerging Technology and Innovation
• Linux Network Administration • Administrative Scripting
• Routing and Switching Essentials • Windows Service Administration
• Windows Server Administration • Introduction to Information Security
• Linux System Administration • Scaling Networks
• Windows Network Administration • Math for the Computer Industry

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• Wide Area Networks • Project Management for Information
Technology
E- LEARNING LYNDA.COM COURSES
• Advanced Topics in Cisco Routing: RIPv2, EIGRP, and OSPF
• SharePoint 2013 Installing and Configuring a Test Environment
• Up and Running with Office 365
• Office Online Essential Training
• Up and Running with Office Mobile for Windows 10
• Administration for Cloud-Based Office 365
• Office 365: Outlook Essential Training
• Up and Running with Office for Android Devices
• Office 365: PowerPoint Essential Training
• Office 365: OneNote Essential Training
• Up and Running with Cisco CLI Switch Configuration 0
• Understanding SSH
• Understanding FTP
• Installing Apache, MySQL, and PHP
• Windows Server 2012 Active Directory: Management and Implementation
• Everything You Need to Know about Subnetting
• Windows Server 2012 Active Directory: Management and Implementation
• Office 365: Access Essential Training
• Windows 8.1 Essential Training
• Office 365: Word Essential Training
• CompTIA A+ Exam Prep (220-801)
• Windows 10 Essential Training
• Up and Running with Cisco CLI Router Configuration
• Up and Running with Ubuntu Desktop Linux
• Windows Server 2012 Hyper-V Essentials
PLURALSIGHT COURSES
• Access Control and Identity Management
• Big Data Analytics with Tableau
• Cisco CCNA: Introduction to Networking
• CompTIA Security+ (SY0-401) Application, Data, and Host Security
• CompTIA Security+ (SY0-401) Compliance and Operational Security
• CompTIA Security+ (SY0-401) Cryptography
• CompTIA Security+ (SY0-401) Network Security
• CompTIA Security+ (SY0-401) Threats and Vulnerabilities

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• CompTIA Security+ (SY0-401) Threats and Vulnerabilities
• Ethical Hacking: Enumeration
• Ethical Hacking: Malware Threats
• Ethical Hacking: Reconnaissance/Footprinting
• Ethical Hacking: System Hacking
• Ethical Hacking: Understanding Ethical Hacking
• Ethical Hacking: Understanding Ethical Hacking
• Penetration Testing and Ethical Hacking with Kali Linux
• HTML Fundamentals
• PowerShell: Getting Started
• Windows Server 2012 Hyper-V Essentials
• Windows Server 2012 R2 (70-410) Administer Active Directory
• Windows Server 2012 R2 (70-410) Configure Hyper-V
• Windows Server 2012 R2 (70-410) Core Network Services
• Windows Server 2012 R2 (70-410) Install and Configure Servers
• Windows Server 2012 R2 (70-410) Manage Group Policy
• Windows Server 2012 R2 (70-410) Server Roles and Features