1. Robert Half Technologies (05/01/2002 - 08/01/2003) - Consultant
Cleveland, Ohio United States
216.621.6633;
Supervisor: Benjamin Burns
Contact: Yes
Projects list:
 Penske Logistics Beachwood,Ohio
Project: Kraftmaid deployment
Responsibilities: Prepared systems for deployment at Penske Logistics Clients sites,
level II desktop support via phone, PCAnywhere,bench work.
Technologies Employed: Norton Ghost 2001, PCAnywhere,Citrix database interface
 Progressive Insurance Mayfield Hts., Ohio
Project: Windows 2000 Migration
Responsibilities: Prepared and deployed PC desktop and laptop systems, provided level
I desktop support in preparation for a Windows 2000 roll out
Technologies Employed: Norton Ghost 2001, Lotus Notes,web interfaces for ordering hardware and
software
 Baker & Hostetler LLP Cleveland, Ohio
Project: Windows XP Migration
Responsibilities: Prepared new systems for deployment through out Baker & Hostetler’s
Cleveland branch, uploaded the core image, installed and configured non core application,
maintained asset database for new and used equipment, edited scripts and checklists
for use at other branches, scheduled and deployed completed systems, worked with
enterprise wide tech support in developing patches
Technologies Employed: Ghost 2001 GDiskwipe, Excel XP, Access XP,Summation
 St. John Westshore/St. Vincent Hospital Cleveland, Ohio
Project: Terminal server upgrade
Responsibilities: Assisted with terminal server upgrade, replaced term servers that
did not power up after the main server upgrade.
Technologies Employed: N/A