The document discusses Software as a Service (SaaS) and content management systems (CMS) delivered as SaaS. It defines SaaS as software accessed over the internet without downloading or installing. It then lists some of the "dirty little secrets" of the CMS industry, including that buying a CMS is difficult, implementations are often unsupported, and content migration is challenging. It also outlines the typical CMS services lifecycle and discusses how a CMS delivered as SaaS works, with the content managed through a workflow before being published to the hosting environment.
Manuel pour le module d'exportation des données comptables d'OpenERP vers Sag...Gestion-Ressources Inc.
Ce livre électronique contient des informations utiles pour toutes les entreprises qui souhaitent utiliser le module d'exportation des données comptables de OpenERP vers Sage 50.
From an architectural point of view the overall topic of SOA and user interaction are underrepresented in general SOA literature and technical discussions. This session begins by revisiting existing work that has been done in this area, namely UI-Services, Worklists, BPEL4People, Embedded Taskflows, and the controlling of existing applications. We then introduce solution concepts, starting with trivial, workflow-driven TODO-Lists and finishing with complete, service-oriented and process-oriented architectures. As part of the solution examples provided is a design based on the use of the UI Mediator pattern.
Manuel pour le module d'exportation des données comptables d'OpenERP vers Sag...Gestion-Ressources Inc.
Ce livre électronique contient des informations utiles pour toutes les entreprises qui souhaitent utiliser le module d'exportation des données comptables de OpenERP vers Sage 50.
From an architectural point of view the overall topic of SOA and user interaction are underrepresented in general SOA literature and technical discussions. This session begins by revisiting existing work that has been done in this area, namely UI-Services, Worklists, BPEL4People, Embedded Taskflows, and the controlling of existing applications. We then introduce solution concepts, starting with trivial, workflow-driven TODO-Lists and finishing with complete, service-oriented and process-oriented architectures. As part of the solution examples provided is a design based on the use of the UI Mediator pattern.
Learn about the IBM Ported Tools for z/OS: PHP for z/OS Feature User’s Guide and Reference.This document presents the information you need to set up and use IBM Ported Tools for z/OS: PHP for z/OS Feature. This document is for the system programmers who run a z/OS system with z/OS UNIX System Services (z/OS UNIX), and for their users who use IBM Ported Tools for z/OS: PHP for z/OS Feature. On other open systems, some system programmer tasks may be done by an administrator. This document assumes the readers are familiar with z/OS systems and with the information for z/OS and its accompanying products. For more information on IBM System z, visit http://ibm.co/PNo9Cb.
Visit http://on.fb.me/LT4gdu to 'Like' the official Facebook page of IBM India Smarter Computing.
How is marketing today different today than in the past, and how can your organization benefit from these changes? Learn about the new rules of marketing in the age of social media.
Learn about the IBM Ported Tools for z/OS: PHP for z/OS Feature User’s Guide and Reference.This document presents the information you need to set up and use IBM Ported Tools for z/OS: PHP for z/OS Feature. This document is for the system programmers who run a z/OS system with z/OS UNIX System Services (z/OS UNIX), and for their users who use IBM Ported Tools for z/OS: PHP for z/OS Feature. On other open systems, some system programmer tasks may be done by an administrator. This document assumes the readers are familiar with z/OS systems and with the information for z/OS and its accompanying products. For more information on IBM System z, visit http://ibm.co/PNo9Cb.
Visit http://on.fb.me/LT4gdu to 'Like' the official Facebook page of IBM India Smarter Computing.
How is marketing today different today than in the past, and how can your organization benefit from these changes? Learn about the new rules of marketing in the age of social media.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
Assuring Contact Center Experiences for Your Customers With ThousandEyes
Rob Rose, Software as a Service: Understanding Hosted Web Content Management Solutions
1. CrownPeak
....
.. 5880 West Jefferson Blvd., Unit G
..
.. Los Angeles, CA 90016
(310) 841 5920
info@crownpeak.com
www.crownpeak.com
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..
..
..
2. ....
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Content Management Delivered As an SaaS
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The Dirty Little Secrets of Content Management
The CMS Services Lifecycle
How Does a CMS as SaaS Work
SaaS Myths Busted
Q&A
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2
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3. ....
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WHAT IS SOFTWARE AS A SERVICE
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SOFTWARE AS A SERVICE
Enabling customers to “subscribe” to software
over the internet without anything to
download, install or hardware to maintain.
Consumer: Hotmail, Gmail, Ebay, Google
Apps, Intuit Quickbooks, Turbotax
B2B: Salesforce.com, RightNow, CrownPeak
....
..
..
3
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4. ....
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WHAT IS SOFTWARE AS A SERVICE
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SERVICE
SOFTWARE AS A
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4
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5. ....
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CMS Industry: Top 10 Dirty Little Secrets
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10. Buying a CMS is harder than buying your first house
09. CMS vendors don’t help customers be good web site
managers
08. Most implementations still go unsupported after launch
07. Open Source solves the wrong problem
06. Customers overpay for features they’ll never use, and are
never delivered the services they need.
....
..
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5
..
6. ....
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CMS Industry: Top 10 Dirty Little Secrets
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05. Buying a CMS to have a better web site is like buying a
mop to keep the kitchen clean
04. Implementation is easy. Management is hard.
03. Most organization have few, infrequent content users
02. Companies buy on ROI, but don’t ever measure it
01. Content migration sucks
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6
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7. ....
CMS Services Lifecycle – 18 Months
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Ongoing Support & Management
Planning Implementation
Web Site
Redesign
New Site
Sections
New
Staff
Member
EFFORT
Technology / Infrastructure Management
TIME 1 Month 3 Months 14 Months
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7
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8. ....
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91% of Support Requests Unrelated to Software!
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6% 3%
10% Software Issues
Bug Reports
17%
Template Changes
Config Changes
Training
44%
Non-CMS (HTML,
20% Integration)
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8
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9. ....
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Support and Management Tasks
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Buy and install hardware, firewalls
Setup and manage the software, hardware, network
Manage security, disaster recovery, backups, replication
Troubleshoot problems with the environment, database and application
Patch and upgrade the software, test and release the upgrades
Have an expert sitting around, ready to modify a template, change a
workflow, or trouble-shoot an end-user problem 24-7
Implement new projects, do site redesigns, integrate with other
applications
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9
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10. ....
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How CMS as a SaaS Works…
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CrownPeak CMS
CMS
1. Access
User
CP Using
A Web Browser
CMS
Database
2. Work with the
Content within SaaS.
Draft
Pending
Approved
Web Hosting
Live
Latest Press Releases more...
11/29/2001
EASIX chosen as total system supplier for 4th Koala
Exploration in Australia
11/28/2001
New Technology for Data Mining Introduced.
11/20/2001
Review, the aluminum-air batteries for cell phones
Most Recent White Paper
3. CMS Manages content
Assessment of Indicators and Components for DDI
through workflow where it
4. Content is Internet
Is readied for publishing…. Published to hosting environment
and served up to visitors.
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10
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11. ....
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Simple Formula: ASP ≠ SaaS
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Installed is installed – no matter where it’s hosted
Consider a few differences & challenges:
You’re buying two solutions – the CMS solution & the hosting vendor
You’re still working on the CMS vendors upgrade cycle
Cross your fingers that the expertise remains with the hosting vendor
A true SaaS is multi-tenant – every customer is on the same
version of the software. It’s all they do.
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11
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12. ....
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SaaS Isn’t Always The Right Choice:
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When the content can’t reside outside the firewall.
HIPAA, COPPA, Commerce Information
When the application is unique/core to the organization
Examples: Amazon.com, Orbitz, AutoTrader.com, Some Digital Asset
Management Applications
When anything less than 100% uptime is unacceptable
Very Rare….
Examples: Online Banking, Emergency response system
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12
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13. ....
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Debunking The Myths of SaaS
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Becomes more expensive over time
A SaaS is not secure
Customer loses control over application or data
Customer loses features or functions
Doesn’t integrate well (or at all)
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13
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14. ....
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Truth: SaaS is Lower Cost by Far
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Commercial: Cost up front, cost to implement, cost to support
cost to upgrade.
Open Source: Free to buy, Cost to customize, cost to support,
and cost to implement upgrades.
SaaS: How much for the license? Cost to implement. No cost for
support. No upgrade costs. 400
350
300
250
200
150
100
50
0
....
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14
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15. ....
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Truth: Highly Secure
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24/7 security management by in-house professionals
Top tier data centers, 3rd party audits
Software-specific security
Single point of access to live web servers
CMS acts as a remote backup system for all content
A SaaS vendor spends more time, resources, and money on
security than any internal organization could possibly afford
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15
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16. ....
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Truth: Customer Maintains Control
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CrownPeak manages application, network & hardware
But the application itself is open to customer or partner
developers
CrownPeak’s services group is available for support 24/7 – and
includes support in the contract
Templates and HTML open for modification
Customer owns and has access to all data
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16
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17. ....
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Truth: Better Integration
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Top-tier services provide integrated offerings
Search, analytics, email, polls/surveys, hosting
SOA architecture – data/function integration is simple and flexible
Open API for development options
Web 2.0 features enable RSS, Blogs, mash-ups, and other content
syndication and wireless
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17
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18. ....
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Truth: Supplements and Complements IT
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IT has constraints: Time, money, expert bandwidth
IT has challenges: demanding internal customers, shifting
requirements, too many projects, aggressive timelines
CrownPeak gives IT a permanent expansion to their team
SaaS vendor manages the application and the application
environment, but…
Gives IT complete control – of the dev. team and applications
Conserves budgets – tremendous value, low fees
Decreases risk of project failure, cost overruns, and unhappy
customers
....
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18
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19. ....
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Questions……..
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Robert Rose
Rob.rose@crownpeak.com
www.crownpeak.com
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19
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20. ....
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Hire Plan for 2007
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Professional Services
3 new account managers (7 at year-end)
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20
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21. ....
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How CrownPeak Works - In Dynamic Environments
..
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1. Publish code as part of the page template.
Code that doesn’t change much (e.g. a mail form)
CMS just ignores the dynamic code while in preview
model.
2. Publish code as an include file.
Code that changes frequently or you’d like to manage
and store elsewhere (e.g. polls or surveys).
3. Publish code from customizable “library” from
within CrownPeak CMS.
Code that gets inserted or built by the business user
(reg forms for lead forms or banner ad code that is
changed because of campaigns).
4. Publish content as XML or other format
“Included” in a fully dynamic page.
(publishing product descriptions into a product catalog in
fully dynamic ecommerce site),
....
..
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21
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22. ....
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How CrownPeak Works - In Dynamic Environments
..
..
1. Publish code as part of the page template.
Code that doesn’t change much (e.g. a mail form)
CMS just ignores the dynamic code while in preview
model.
2. Publish code as an include file.
Code that changes frequently or you’d like to manage
and store elsewhere (e.g. polls or surveys).
....
..
..
22
..