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Frotcom - Vehicle Tracking
.
Fleet Intelligence | Tel + 351 214 135 670 | www.frotcom.com
Angola |Belgium |Brazil |Bulgaria |Cameroon |Cape Verde |Chile | Colombia |Cyprus |DR Congo |Egypt |Greece |Guinea |Italy |Kenya |Kosova
|Luxembourg |Macedonia |Madagascar |Mauritius |Morocco |Mozambique |Namibia |New Caledonia |Peru |Portugal |Reunion Islands |Romania
|Rwanda |Saudi Arabia |Seychelles |Sierra Leone |Slovenia |South Africa |Spain |Sweden |Tanzania |Uganda |UK |
Roadmapmonthly newsletter
1
Vehic le T ra cking and F leet Int elligence N ews
Editorial
ne of the most interesting books I’ve read recently is called “Talent is
Overrated: What really separates world-class performers from everybody
else”.
The book discusses the reasons – and also the myths – that explain why some
people become world-class geniuses – like Mozart, Picasso, Newton or Bill Gates –
whilst a large majority never seems to be able to reach that kind of peak
performance.
How important is talent in the equation? Is it necessary to possess supergenes? Or
is it just a matter of working hard enough?
After reading the book, you may find that neither condition, by itself, is enough to
produce such great performers. Mozart certainly boasted great skill from an early
age; but the fact is that by the time he was 10, he had invested more hours playing
and studying music than most musicians spend at either in a life time.
So is studying hard enough the secret? Yes, in a way. Not everybody, however, is
capable of dedicating their full life to studying and practicing one skill with such
devotion as Mozart did. It basically involves blocking out almost everything else
from your life. And that is the hard truth. Determination and resilience are
absolutely paramount in order for someone not to give up and finally study and
practice enough to amaze everybody else. (In the book “Outliers”, author Malcolm
Gladwell says that it takes roughly ten thousand hours of practice to achieve
mastery in a field.)
I believe the same is true of organizations. That’s why Frotcom has focused from the
outset on professional fleet management. That’s what we do 100% of the time. We
are determined to develop the best solution on the market to help fleet managers
become world-class performers in the management of their fleets.
Valério Marques, CEO - Frotcom International
A note from the editor – If you would like to have your own say in the next edition of this newsletter, please
do not hesitate to get in touch at roadmap@frotcom.com.
O
New Certified Partner
Exploring the heart of Africa with
Frotcom DR Congo
News and Events
Effective Management means
learning to save
Case Study
Bal-Komerc slashes costs and
improves fleet maintenance with
Frotcom
This and much more…
January 2016
Frotcom - Vehicle Tracking
.
Fleet Intelligence | Tel + 351 214 135 670 | www.frotcom.com
Angola |Belgium |Brazil |Bulgaria |Cameroon |Cape Verde |Chile | Colombia |Cyprus |DR Congo | Egypt |Greece |Guinea |Italy |Kenya |Kosova
|Luxembourg |Macedonia |Madagascar |Mauritius |Morocco |Mozambique |Namibia |New Caledonia |Peru |Portugal |Reunion Islands |Romania
|Rwanda |Saudi Arabia |Seychelles |Sierra Leone |Slovenia |South Africa |Spain |Sweden |Tanzania |Uganda |UK |
2
New Certified Partner
Exploring the Heart of Africa with Frotcom DR Congo
Kicking off a new year of opportunities and growth, Frotcom International is
partnering with Kinshasa-based Olisan Services to welcome Frotcom DR Congo
to our growing African network.
Established in 2013, Olisan Services is a business consultancy and project
management firm that provides services in fields such as administration,
training, project studies, production management, and auditing for a wide
variety of companies.
Olisan hopes to combine Frotcom’s versatile product and extensive knowhow
with its diverse portfolio of clients, to offer cutting edge and functional solutions
across the Congolese territory.
Marthe Ngandu Kashala, Project Manager at OLISAN
SERVICES said, “By associating with Frotcom we wish
to put ourselves on the international map as a
reference for quality products and services in terms of
GPS devices and fleet management services. As a
partner we would like to build a solid customer base
across the Congo with diverse and modernized
solutions.”
Frotcom DR Congo
1060, Av Mpolo – Maurice, Residence Sophia
Apartement 1-3 - Gombe
Kinshasa
Tel. +243 824 831 081
Email info@cd.frotcom.com
About the Democratic Republic of Congo
The Democratic Republic of Congo (D.R. Congo
or DRC), previously known as Zaire, is located in
Central Africa, is the 2nd
largest country on the
continent and the 4th
most populous.
The Democratic Republic of Congo is widely
considered to be the richest country in the
world regarding natural resources; its untapped
deposits of raw minerals are estimated to be
worth in excess of USD $24 trillion, with
approximately 90% of the DRC's foreign
revenues derived from its mineral exports.
In 2012, the DRC updated its business laws by
adhering to OHADA, the Organization for the
Harmonization of Business Law in Africa. The
country marked its twelfth consecutive year of
positive economic expansion in 2014.
> Capital Kinshasa
> Currency Congolese franc (CDF)
> Official Language French
> Population 9,816,666
> Territory 2,345,409 km
2
> GDP USD 61.579 billion
Source: Wikipedia
More Safety and Less CO2 for
50% of Young European
Drivers
Almost half of young European drivers,
between 18 and 30 years old, affirmed
their approval for more CO2 vehicle
norms and more safety car features in
a study jointly elaborated by Goodyear
and the think tank Think Young.
Government authorities should
implement more CO2 restrictive
regulations for vehicles for 44.6%, of
young Europeans and more incentives
for the use of fuel-efficient cars are
crucial in regulation for 35.7% of them.
Safety features improving for cars in
the near future was also a priority for
47,4% of the 2,564 respondents in
Germany, France, Italy, UK,
Luxembourg, Slovenia, Belgium, The
Netherlands, Spain, Poland, Sweden
and Turkey.
The think tank launches a special
initiative for encouraging young drivers
to share their ideas about tomorrow’s
mobility: the Think Good Mobility
Challenge. University and College
Students can participate until March 31
next year, via
www.thinkgoodmobility.com. Their
ideas will be considered by a special
jury of mobility experts.
Source: FLEET EUROPE
Did you know?
Frotcom - Vehicle Tracking
.
Fleet Intelligence | Tel + 351 214 135 670 | www.frotcom.com
Angola |Belgium |Brazil |Bulgaria |Cameroon |Cape Verde |Chile | Colombia |Cyprus |DR Congo | Egypt |Greece |Guinea |Italy |Kenya |Kosova
|Luxembourg |Macedonia |Madagascar |Mauritius |Morocco |Mozambique |Namibia |New Caledonia |Peru |Portugal |Reunion Islands |Romania
|Rwanda |Saudi Arabia |Seychelles |Sierra Leone |Slovenia |South Africa |Spain |Sweden |Tanzania |Uganda |UK |
3
News and Events
Effective management means learning to save1
It may seem counterintuitive, but the truth is, it is quite
possible (and easier than you may think) to manage
your fleet effectively, while keeping overhead costs
down. Certain sustainable practices will make all the
difference come the end of the month, regardless of
whether you operate a large, medium or small fleet.
More so than ever before, given the current economic
context, the field of fleet management is highly focused on cost management. Not
only is cost-saving a major issue for organizations, fleet management operators are
also keen to develop and deliver market solutions and services that are aligned with
this preoccupation.
The first step is to realize that fleet management’s adoption of good practices can
significantly reduce costs without neglecting either customer satisfaction or your
own productivity. Too often, the initial hurdle is lack of awareness of what is
available on the market, combined with lack of time and even willingness to conduct
a thorough analysis, set priorities and decide what needs to change to accomplish
better overhead control.
I believe there are some key issues that are fundamental in this respect:
 Improve vehicle selection, which means that the vehicle selection should include
screen for such factors as fuel efficiency and durability;
 Provide company vehicles to employees who really need them, because in most
cases doing the math will prove this is more cost-effective than reimbursement;
 Organize vehicles regular maintenance. Doing it you will certainly reduce both
fuel consumption and greenhouse gas emissions;
 Run an adequately sized fleet for your operations, which involves objectively
evaluating whether you have too many or too few vehicles for your actual needs;
 Encourage the adoption of a more economic and environmentally friendly driving
conduct including promoting appropriate training.
Yet another key aspect is the choice of a suitable and efficient vehicle tracking
system, meaning that it must really meet your company's needs. Specifically, this
should equate to a system able to draw and use the information provided from the
various monitoring software tools available - keeping in mind that the purpose of
such a system is to enable organizations to improve their business planning and
know exactly what they can count on from their fleets.
The goal being, of course, to improve daily operations: gain time, enable real-time
monitoring of what’s going on with company vehicles; improve customer service
standards, enable near instant location of vehicles and, by offering a more complete
service, allow you to organize more efficiently and distribute work, according to the
needs of each client and capacity of the company. The sum of these actions will
surely equate to savings!
I can assure you that if you keep in mind the issues that I’ve mentioned, and
combine these with the right equipment, you are guaranteed to achieve a much
better control of your fleet, increase productivity, and reduce costs.
1
Article written by Manuel Gomes Mota, CEO of Frotcom Lusitana (Portugal) in Fleet Magazine.
Analyze the execution of
tasks in Frotcom’s Workforce
Management with the tasks
report
The Workforce Management Tasks
Report is a useful tool to analyze how
your fleet and drivers are performing
regarding the execution of tasks
managed by Workforce Management.
The report includes average time spent
and mileage traveled for each task
type.
For a period of time, and for each
vehicle or driver, this report shows the
number of assigned and executed
tasks, as well as the execution ratio,
the average execution time and the
average mileage per task. You can also
see the Average execution time for
each stage of the task.
The report groups the information by
task types. For each one, for each
vehicle or driver (whichever you have
chosen), you can see the following
information:
 Number of tasks assigned in the
period;
 Number of tasks executed in the
period;
 The compliance of the execution;
 The average of execution times;
 The average of mileage per task.
You will also see the average of
execution times of each one of the
task’s stages.
Tip of the month!
Frotcom - Vehicle Tracking
.
Fleet Intelligence | Tel + 351 214 135 670 | www.frotcom.com
Angola |Belgium |Brazil |Bulgaria |Cameroon |Cape Verde |Chile | Colombia |Cyprus |DR Congo | Egypt |Greece |Guinea |Italy |Kenya |Kosova
|Luxembourg |Macedonia |Madagascar |Mauritius |Morocco |Mozambique |Namibia |New Caledonia |Peru |Portugal |Reunion Islands |Romania
|Rwanda |Saudi Arabia |Seychelles |Sierra Leone |Slovenia |South Africa |Spain |Sweden |Tanzania |Uganda |UK |
4
Case Study
Bal-Komerc slashes costs and improves fleet
maintenance with Frotcom
From a single truck company in 1993 Bal-Komerc has expanded to become a 30 plus
vehicle operation. The Macedonian firm boasts more than 20 years of consolidated
experience in road freight transport providing partial, complete or groupage cargo
from Scandinavia and Western Europe to Macedonia, Albania and Kosovo and back.
Client Goals and Challenges
In 2011, Bal-Komerc was looking into vehicle tracking
and fleet management systems when they heard that
Frotcom was coming to the Macedonian market, via
Frotcom Macedonia. Fortuitous timing…
Key to the client’s brief was a means of quickly and
effectively managing a fast-moving and widespread
fleet, reducing operational and maintenance
overhead and ensuring a better customer service.
Client Benefits
The bulk of Bal-Komerc’s Euro5 and Euro6 truck fleet routinely cross Western
Europe and Scandinavia, making vehicle maintenance a priority for Bal-Komerc,
which employs Frotcom’s Eco-driving module to not only slash maintenance, but
also save on fuel costs, CO2 emissions, and road accidents. By connecting Frotcom
to the CANBus circuit in their vehicles, Bal-Komerc extracts relevant data to further
lower maintenance costs and improve vehicle usage and fuel efficiency.
According to Mr. Velkovski Blagoja, CEO of Bal-Komerc “in April
2016 we will celebrate our 5 year anniversary as Frotcom clients.
There is no doubt that we chose the best system. With Frotcom
and its modules - CANBus, NAV messaging and Eco-driving - we
improved fleet maintenance and have decreased fleet costs by
about 20%. And having a more efficient fleet, with Frotcom’s
CRM module, has had a major impact on customer service, too.”
Frotcom has proven to be a competitive advantage to a company such as Bal-
Komerc proud as it is of its fast, efficient fleet operations and Frotcom’s introduction
of a host of timesaving and efficiency-enhancing tools has translated to huge
benefits.
More than simply allowing vehicle location, drivers can exchange messages through
the navigator and the head-office fleet manager can send updates and reply using
Frotcom’s web-based interface.
Using the Route Planning and Monitoring features, fleet management can create
and adjust routes effectively, reducing the overall mileage and ensuring reduction in
fuel consumption. Bal-Komerc’s customers also benefit as they can track their goods
in real-time and, on request, be informed a few minutes or kilometers before arrival.
Next moves include implementation of fuel level sensors, to provide even greater
accuracy and reliability in harsh environments.
With Frotcom at its side and guiding its vehicles, it looks like Bal-Komerc is on the
road to even greater growth and success.
HIGHLIGHTS
BAL-KOMERC
 Skopje-based international road
freight transport
 Founded in 1993
 More than 30 vehicles (Euro5 and
Euro6 trucks)
Challenges
 Functional and efficient tools to
manage the fleet
 Improve delivery performance over
widespread client-base
 Decrease fleet operational and
maintenance costs
 Provide better customer service
Frotcom solution
 Eco-driving
 CANBus
 Route Planning and Monitoring
 NAV messaging
 CRM
 Reports and Alarms
 “Find nearest vehicles”
 Management Dashboard
Client Benefits
 Improved fleet maintenance
 Decreased fleet costs in about 20%
 Fuel and maintenance savings
 Route plan and vehicle management
improved - quicker delivery times
 Easy rerouting
 Decrease of communication costs
 Better customer service
Visit Bal-Komerc’s corporate webpage
here.

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Roadmap - Vehicle tracking and fleet intelligence news - January 2016

  • 1. Frotcom - Vehicle Tracking . Fleet Intelligence | Tel + 351 214 135 670 | www.frotcom.com Angola |Belgium |Brazil |Bulgaria |Cameroon |Cape Verde |Chile | Colombia |Cyprus |DR Congo |Egypt |Greece |Guinea |Italy |Kenya |Kosova |Luxembourg |Macedonia |Madagascar |Mauritius |Morocco |Mozambique |Namibia |New Caledonia |Peru |Portugal |Reunion Islands |Romania |Rwanda |Saudi Arabia |Seychelles |Sierra Leone |Slovenia |South Africa |Spain |Sweden |Tanzania |Uganda |UK | Roadmapmonthly newsletter 1 Vehic le T ra cking and F leet Int elligence N ews Editorial ne of the most interesting books I’ve read recently is called “Talent is Overrated: What really separates world-class performers from everybody else”. The book discusses the reasons – and also the myths – that explain why some people become world-class geniuses – like Mozart, Picasso, Newton or Bill Gates – whilst a large majority never seems to be able to reach that kind of peak performance. How important is talent in the equation? Is it necessary to possess supergenes? Or is it just a matter of working hard enough? After reading the book, you may find that neither condition, by itself, is enough to produce such great performers. Mozart certainly boasted great skill from an early age; but the fact is that by the time he was 10, he had invested more hours playing and studying music than most musicians spend at either in a life time. So is studying hard enough the secret? Yes, in a way. Not everybody, however, is capable of dedicating their full life to studying and practicing one skill with such devotion as Mozart did. It basically involves blocking out almost everything else from your life. And that is the hard truth. Determination and resilience are absolutely paramount in order for someone not to give up and finally study and practice enough to amaze everybody else. (In the book “Outliers”, author Malcolm Gladwell says that it takes roughly ten thousand hours of practice to achieve mastery in a field.) I believe the same is true of organizations. That’s why Frotcom has focused from the outset on professional fleet management. That’s what we do 100% of the time. We are determined to develop the best solution on the market to help fleet managers become world-class performers in the management of their fleets. Valério Marques, CEO - Frotcom International A note from the editor – If you would like to have your own say in the next edition of this newsletter, please do not hesitate to get in touch at roadmap@frotcom.com. O New Certified Partner Exploring the heart of Africa with Frotcom DR Congo News and Events Effective Management means learning to save Case Study Bal-Komerc slashes costs and improves fleet maintenance with Frotcom This and much more… January 2016
  • 2. Frotcom - Vehicle Tracking . Fleet Intelligence | Tel + 351 214 135 670 | www.frotcom.com Angola |Belgium |Brazil |Bulgaria |Cameroon |Cape Verde |Chile | Colombia |Cyprus |DR Congo | Egypt |Greece |Guinea |Italy |Kenya |Kosova |Luxembourg |Macedonia |Madagascar |Mauritius |Morocco |Mozambique |Namibia |New Caledonia |Peru |Portugal |Reunion Islands |Romania |Rwanda |Saudi Arabia |Seychelles |Sierra Leone |Slovenia |South Africa |Spain |Sweden |Tanzania |Uganda |UK | 2 New Certified Partner Exploring the Heart of Africa with Frotcom DR Congo Kicking off a new year of opportunities and growth, Frotcom International is partnering with Kinshasa-based Olisan Services to welcome Frotcom DR Congo to our growing African network. Established in 2013, Olisan Services is a business consultancy and project management firm that provides services in fields such as administration, training, project studies, production management, and auditing for a wide variety of companies. Olisan hopes to combine Frotcom’s versatile product and extensive knowhow with its diverse portfolio of clients, to offer cutting edge and functional solutions across the Congolese territory. Marthe Ngandu Kashala, Project Manager at OLISAN SERVICES said, “By associating with Frotcom we wish to put ourselves on the international map as a reference for quality products and services in terms of GPS devices and fleet management services. As a partner we would like to build a solid customer base across the Congo with diverse and modernized solutions.” Frotcom DR Congo 1060, Av Mpolo – Maurice, Residence Sophia Apartement 1-3 - Gombe Kinshasa Tel. +243 824 831 081 Email info@cd.frotcom.com About the Democratic Republic of Congo The Democratic Republic of Congo (D.R. Congo or DRC), previously known as Zaire, is located in Central Africa, is the 2nd largest country on the continent and the 4th most populous. The Democratic Republic of Congo is widely considered to be the richest country in the world regarding natural resources; its untapped deposits of raw minerals are estimated to be worth in excess of USD $24 trillion, with approximately 90% of the DRC's foreign revenues derived from its mineral exports. In 2012, the DRC updated its business laws by adhering to OHADA, the Organization for the Harmonization of Business Law in Africa. The country marked its twelfth consecutive year of positive economic expansion in 2014. > Capital Kinshasa > Currency Congolese franc (CDF) > Official Language French > Population 9,816,666 > Territory 2,345,409 km 2 > GDP USD 61.579 billion Source: Wikipedia More Safety and Less CO2 for 50% of Young European Drivers Almost half of young European drivers, between 18 and 30 years old, affirmed their approval for more CO2 vehicle norms and more safety car features in a study jointly elaborated by Goodyear and the think tank Think Young. Government authorities should implement more CO2 restrictive regulations for vehicles for 44.6%, of young Europeans and more incentives for the use of fuel-efficient cars are crucial in regulation for 35.7% of them. Safety features improving for cars in the near future was also a priority for 47,4% of the 2,564 respondents in Germany, France, Italy, UK, Luxembourg, Slovenia, Belgium, The Netherlands, Spain, Poland, Sweden and Turkey. The think tank launches a special initiative for encouraging young drivers to share their ideas about tomorrow’s mobility: the Think Good Mobility Challenge. University and College Students can participate until March 31 next year, via www.thinkgoodmobility.com. Their ideas will be considered by a special jury of mobility experts. Source: FLEET EUROPE Did you know?
  • 3. Frotcom - Vehicle Tracking . Fleet Intelligence | Tel + 351 214 135 670 | www.frotcom.com Angola |Belgium |Brazil |Bulgaria |Cameroon |Cape Verde |Chile | Colombia |Cyprus |DR Congo | Egypt |Greece |Guinea |Italy |Kenya |Kosova |Luxembourg |Macedonia |Madagascar |Mauritius |Morocco |Mozambique |Namibia |New Caledonia |Peru |Portugal |Reunion Islands |Romania |Rwanda |Saudi Arabia |Seychelles |Sierra Leone |Slovenia |South Africa |Spain |Sweden |Tanzania |Uganda |UK | 3 News and Events Effective management means learning to save1 It may seem counterintuitive, but the truth is, it is quite possible (and easier than you may think) to manage your fleet effectively, while keeping overhead costs down. Certain sustainable practices will make all the difference come the end of the month, regardless of whether you operate a large, medium or small fleet. More so than ever before, given the current economic context, the field of fleet management is highly focused on cost management. Not only is cost-saving a major issue for organizations, fleet management operators are also keen to develop and deliver market solutions and services that are aligned with this preoccupation. The first step is to realize that fleet management’s adoption of good practices can significantly reduce costs without neglecting either customer satisfaction or your own productivity. Too often, the initial hurdle is lack of awareness of what is available on the market, combined with lack of time and even willingness to conduct a thorough analysis, set priorities and decide what needs to change to accomplish better overhead control. I believe there are some key issues that are fundamental in this respect:  Improve vehicle selection, which means that the vehicle selection should include screen for such factors as fuel efficiency and durability;  Provide company vehicles to employees who really need them, because in most cases doing the math will prove this is more cost-effective than reimbursement;  Organize vehicles regular maintenance. Doing it you will certainly reduce both fuel consumption and greenhouse gas emissions;  Run an adequately sized fleet for your operations, which involves objectively evaluating whether you have too many or too few vehicles for your actual needs;  Encourage the adoption of a more economic and environmentally friendly driving conduct including promoting appropriate training. Yet another key aspect is the choice of a suitable and efficient vehicle tracking system, meaning that it must really meet your company's needs. Specifically, this should equate to a system able to draw and use the information provided from the various monitoring software tools available - keeping in mind that the purpose of such a system is to enable organizations to improve their business planning and know exactly what they can count on from their fleets. The goal being, of course, to improve daily operations: gain time, enable real-time monitoring of what’s going on with company vehicles; improve customer service standards, enable near instant location of vehicles and, by offering a more complete service, allow you to organize more efficiently and distribute work, according to the needs of each client and capacity of the company. The sum of these actions will surely equate to savings! I can assure you that if you keep in mind the issues that I’ve mentioned, and combine these with the right equipment, you are guaranteed to achieve a much better control of your fleet, increase productivity, and reduce costs. 1 Article written by Manuel Gomes Mota, CEO of Frotcom Lusitana (Portugal) in Fleet Magazine. Analyze the execution of tasks in Frotcom’s Workforce Management with the tasks report The Workforce Management Tasks Report is a useful tool to analyze how your fleet and drivers are performing regarding the execution of tasks managed by Workforce Management. The report includes average time spent and mileage traveled for each task type. For a period of time, and for each vehicle or driver, this report shows the number of assigned and executed tasks, as well as the execution ratio, the average execution time and the average mileage per task. You can also see the Average execution time for each stage of the task. The report groups the information by task types. For each one, for each vehicle or driver (whichever you have chosen), you can see the following information:  Number of tasks assigned in the period;  Number of tasks executed in the period;  The compliance of the execution;  The average of execution times;  The average of mileage per task. You will also see the average of execution times of each one of the task’s stages. Tip of the month!
  • 4. Frotcom - Vehicle Tracking . Fleet Intelligence | Tel + 351 214 135 670 | www.frotcom.com Angola |Belgium |Brazil |Bulgaria |Cameroon |Cape Verde |Chile | Colombia |Cyprus |DR Congo | Egypt |Greece |Guinea |Italy |Kenya |Kosova |Luxembourg |Macedonia |Madagascar |Mauritius |Morocco |Mozambique |Namibia |New Caledonia |Peru |Portugal |Reunion Islands |Romania |Rwanda |Saudi Arabia |Seychelles |Sierra Leone |Slovenia |South Africa |Spain |Sweden |Tanzania |Uganda |UK | 4 Case Study Bal-Komerc slashes costs and improves fleet maintenance with Frotcom From a single truck company in 1993 Bal-Komerc has expanded to become a 30 plus vehicle operation. The Macedonian firm boasts more than 20 years of consolidated experience in road freight transport providing partial, complete or groupage cargo from Scandinavia and Western Europe to Macedonia, Albania and Kosovo and back. Client Goals and Challenges In 2011, Bal-Komerc was looking into vehicle tracking and fleet management systems when they heard that Frotcom was coming to the Macedonian market, via Frotcom Macedonia. Fortuitous timing… Key to the client’s brief was a means of quickly and effectively managing a fast-moving and widespread fleet, reducing operational and maintenance overhead and ensuring a better customer service. Client Benefits The bulk of Bal-Komerc’s Euro5 and Euro6 truck fleet routinely cross Western Europe and Scandinavia, making vehicle maintenance a priority for Bal-Komerc, which employs Frotcom’s Eco-driving module to not only slash maintenance, but also save on fuel costs, CO2 emissions, and road accidents. By connecting Frotcom to the CANBus circuit in their vehicles, Bal-Komerc extracts relevant data to further lower maintenance costs and improve vehicle usage and fuel efficiency. According to Mr. Velkovski Blagoja, CEO of Bal-Komerc “in April 2016 we will celebrate our 5 year anniversary as Frotcom clients. There is no doubt that we chose the best system. With Frotcom and its modules - CANBus, NAV messaging and Eco-driving - we improved fleet maintenance and have decreased fleet costs by about 20%. And having a more efficient fleet, with Frotcom’s CRM module, has had a major impact on customer service, too.” Frotcom has proven to be a competitive advantage to a company such as Bal- Komerc proud as it is of its fast, efficient fleet operations and Frotcom’s introduction of a host of timesaving and efficiency-enhancing tools has translated to huge benefits. More than simply allowing vehicle location, drivers can exchange messages through the navigator and the head-office fleet manager can send updates and reply using Frotcom’s web-based interface. Using the Route Planning and Monitoring features, fleet management can create and adjust routes effectively, reducing the overall mileage and ensuring reduction in fuel consumption. Bal-Komerc’s customers also benefit as they can track their goods in real-time and, on request, be informed a few minutes or kilometers before arrival. Next moves include implementation of fuel level sensors, to provide even greater accuracy and reliability in harsh environments. With Frotcom at its side and guiding its vehicles, it looks like Bal-Komerc is on the road to even greater growth and success. HIGHLIGHTS BAL-KOMERC  Skopje-based international road freight transport  Founded in 1993  More than 30 vehicles (Euro5 and Euro6 trucks) Challenges  Functional and efficient tools to manage the fleet  Improve delivery performance over widespread client-base  Decrease fleet operational and maintenance costs  Provide better customer service Frotcom solution  Eco-driving  CANBus  Route Planning and Monitoring  NAV messaging  CRM  Reports and Alarms  “Find nearest vehicles”  Management Dashboard Client Benefits  Improved fleet maintenance  Decreased fleet costs in about 20%  Fuel and maintenance savings  Route plan and vehicle management improved - quicker delivery times  Easy rerouting  Decrease of communication costs  Better customer service Visit Bal-Komerc’s corporate webpage here.