This document provides an overview of best management practices for snow and ice control operations from a national perspective. It discusses current trends toward upgrading technology while reducing costs. It also covers concerns about chloride loading and the use of weather and pavement data. The document reviews different snow and ice control materials and application rates. It promotes the principles of anti-icing to improve levels of service and reduce impacts. Other topics summarized include pre-wetting, equipment calibration, facility management, and creating a culture of change.