The document provides information on risk management for manufacturing. It discusses financial crises in the UK and US and responses from Gordon Brown, Barack Obama, and George Bush. It then covers cash flow issues for businesses and strategies for risk management, including managing accounts receivable, production and inventory, cash, and people. The author Dick Lam has experience in management accounting and is a member of accounting organizations in Hong Kong and the UK.
1. This document discusses production management and planning concepts, including the goals, processes, and challenges of production management.
2. It outlines the typical production planning and control system, including business planning, production planning, the master production schedule, material requirements planning, and production activities control.
3. It notes that the production manager's role is to balance available production capabilities and resources with production planning. Common capabilities include equipment, facilities, inventory, outsourcing, and scrap.
This document provides an overview of leadership concepts and theories. It defines leadership as influencing others towards achieving common goals. Several theories of leadership are discussed, including trait theory, behavior theory, contingency theory, and integrated/cross-cultural approaches. Key leadership styles and their relationships with situational factors are also examined. The document covers various dimensions of power and skills related to effective leadership.
1. A partnership firm was admitted into by S for 1/8 share of profits acquired 1/16 from P and 1/16 from Q. The new profit sharing ratios of P, Q, R and S are to be calculated.
2. A group of 40 people wants to form a partnership firm and seeks advice on the maximum number of partners allowed and the relevant Act.
3. Journal entries are required to be passed in the books of K Ltd for taking over the assets and liabilities of P Ltd for a consideration of shares and promissory note.
The document summarizes key labor market indicators in 3 sentences:
ADP reported that private payrolls grew by 0.3% in August, less than expected. Nonfarm payrolls and the unemployment rate for August will be released in early September and may provide further insight into the labor market. Other recent indicators like jobless claims and services sector employment have also signaled a slowing in job growth.
QNBFS Daily Technical Trader Qatar - January 10, 2021 التحليل الفني اليومي لب...QNB Group
The document provides a technical analysis of the QE Index and Qatar Insurance Company stock. For the QE Index, it notes that the index broke above a flag pattern, suggesting further gains toward a resistance level of 10,722. For Qatar Insurance, it predicts the stock price will continue its uptrend and move higher, with target prices between QR2.80-QR2.99 if it breaks above QR2.55. Key support and resistance levels are identified for both securities.
This document contains instructions for a question paper for Economics. It states that the question paper contains 12 printed pages and 30 questions. It provides details on the number of marks assigned to each question and the typical word limits for answers. It also contains instructions on writing the code number, subject name, and time duration for the exam. Students are instructed to only read the question paper during the first 15 minutes and not write any answers.
1. This document discusses production management and planning concepts, including the goals, processes, and challenges of production management.
2. It outlines the typical production planning and control system, including business planning, production planning, the master production schedule, material requirements planning, and production activities control.
3. It notes that the production manager's role is to balance available production capabilities and resources with production planning. Common capabilities include equipment, facilities, inventory, outsourcing, and scrap.
This document provides an overview of leadership concepts and theories. It defines leadership as influencing others towards achieving common goals. Several theories of leadership are discussed, including trait theory, behavior theory, contingency theory, and integrated/cross-cultural approaches. Key leadership styles and their relationships with situational factors are also examined. The document covers various dimensions of power and skills related to effective leadership.
1. A partnership firm was admitted into by S for 1/8 share of profits acquired 1/16 from P and 1/16 from Q. The new profit sharing ratios of P, Q, R and S are to be calculated.
2. A group of 40 people wants to form a partnership firm and seeks advice on the maximum number of partners allowed and the relevant Act.
3. Journal entries are required to be passed in the books of K Ltd for taking over the assets and liabilities of P Ltd for a consideration of shares and promissory note.
The document summarizes key labor market indicators in 3 sentences:
ADP reported that private payrolls grew by 0.3% in August, less than expected. Nonfarm payrolls and the unemployment rate for August will be released in early September and may provide further insight into the labor market. Other recent indicators like jobless claims and services sector employment have also signaled a slowing in job growth.
QNBFS Daily Technical Trader Qatar - January 10, 2021 التحليل الفني اليومي لب...QNB Group
The document provides a technical analysis of the QE Index and Qatar Insurance Company stock. For the QE Index, it notes that the index broke above a flag pattern, suggesting further gains toward a resistance level of 10,722. For Qatar Insurance, it predicts the stock price will continue its uptrend and move higher, with target prices between QR2.80-QR2.99 if it breaks above QR2.55. Key support and resistance levels are identified for both securities.
This document contains instructions for a question paper for Economics. It states that the question paper contains 12 printed pages and 30 questions. It provides details on the number of marks assigned to each question and the typical word limits for answers. It also contains instructions on writing the code number, subject name, and time duration for the exam. Students are instructed to only read the question paper during the first 15 minutes and not write any answers.
QNBFS Daily Technical Trader Qatar - January 18, 2021 التحليل الفني اليومي لب...QNB Group
The QE Index was less than 4 points shy of reaching the 11,000 resistance level we mentioned in our previous reports; it started a correction in the short term.
This document summarizes a research paper that proposes a technique called Stable Rank Normalization to improve generalization in neural networks and GANs. The technique aims to reduce the Lipschitz constant of neural networks by normalizing the stable rank of the weight matrices. The stable rank is a measure of how many effective dimensions a matrix has. Normalizing it makes networks less sensitive to certain parameter settings. The paper shows experimentally that stable rank normalization improves generalization on image recognition and GAN tasks without affecting performance.
This document provides a summary of 52 topics related to education. The summary includes 3 main points:
1. It outlines topics covering various aspects of education such as curriculum, teaching methods, education policies and others.
2. It emphasizes the importance of adapting education to changing needs and developing critical thinking skills in students.
3. The summary calls for ongoing evaluation and improvement of the education system to better achieve its goals.
This document contains a series of timestamps and corresponding Arabic text entries. The timestamps range from -03:81 to 00:01 and there are multiple entries per day ranging from 10/30/7831 to 13/30/7831. Each entry includes a timestamp, date, and several lines of Arabic text with topics including names like "Robert" and "Krohn", subjects like "Structure" and "English Sentence", and verbs/actions like "summarized" and "discussed".
This document is a structured note pricing study focusing on target redemption notes. It discusses how target redemption notes work, including how one was priced using the Libor market model. Monte Carlo simulation was used to model interest rate dynamics. The study also discusses hedging target redemption notes and analyzes how modifying the note contract would impact its value and average maturity. The goal is to contribute insights for issuers and investors of these products.
QNBFS Daily Technical Trader Qatar - January 06, 2021 التحليل الفني اليومي لب...QNB Group
The document provides a daily technical analysis of the QE Index and Qatar Aluminum stock. For the QE Index, it notes that the bullish pattern has been nullified as the index breached below support levels, but the major trend remains upward. Expected resistance is 10,722 and support is 9,700. For Qatar Aluminum, it discusses the upward trend and recent correction, expecting the price to continue rising with targets of QR1.033-1.07 based on bullish candlestick formations. A break above QR0.994 would trigger buying with discretionary stop-loss levels.
This document summarizes key aspects of Six Sigma, including:
1. Six Sigma is a data-driven approach to process improvement originally developed by Motorola in the 1980s. It aims to reduce defects to 3.4 per million opportunities.
2. Key aspects of Six Sigma include its goal of near perfection, use of DMAIC and DMADV methodologies, and emphasis on data-driven processes and high levels of expertise among practitioners.
3. Six Sigma progressed from earlier quality approaches and standards over the 20th century and became widely adopted in the 1990s due to its effectiveness in significantly improving quality, reducing costs, and satisfying customers.
QNBFS Daily Technical Trader Qatar - January 19, 2021 التحليل الفني اليومي لب...QNB Group
The QE Index was less than 4 points shy of reaching the 11,000 resistance level we mentioned in our previous reports; it started a correction in the short term.
The document analyzes the performance of Taiwan's stock market indices in April 2009. It notes that the Taiex rose over 6% that month, with the electronics subindex rising nearly 12% and select strategic stocks gaining over 14%. However, analysts predict the Taiex may continue to see downward pressure in the near future. Traders are advised to remain cautious and watch technical indicators closely for signs of reversal.
This document contains tuition costs for different education levels in multiple languages over several years. It shows tuition amounts for elementary school, middle school, high school, university and post-graduate studies. Total tuition is calculated for each education level. The overall tuition total for a daughter's education from elementary to post-graduate is also summarized.
The document discusses several phone numbers related to an organization. It provides the phone numbers 0042, 003, 962, 047 belonging to the organization and coded as such and such. It also mentions that a meeting took place between 52 and 53 people to discuss issues related to that organization, its committees and activities.
This document provides information about sieve analysis of a soil sample:
- It lists the sieve sizes used from 10 mm to 0.001 mm and the percentage of soil finer than each sieve size.
- It provides the D60 and D10 particle sizes based on the sieve analysis results.
- It calculates the coefficient of uniformity (Cu) and coefficient of curvature (Cc) which characterize the grain size distribution of the soil sample.
The document provides a list of websites related to Islamic teachings and topics. It includes the website addresses and brief descriptions of each site in Arabic. Some of the sites listed include www.aqeedeh.com, www.islamtape.com, and www.nourtv.net. The document also contains chapter headings and page numbers in Arabic.
The document provides analysis and forecasts for several currency pairs including EUR/USD, USD/JPY, and EUR/JPY. For each currency pair, it discusses the trend over the past 1 and 4 hours using exponential moving averages and Bollinger bands to identify potential support and resistance levels. It then gives a forecast range for the next day and notes important technical levels to watch.
This document provides translations for the names of various fruits in different languages. It lists the names of fruits in Catalan, Spanish, Arabic, Hindi, Punjabi, Romanian, Urdu, and Chinese. For each fruit, it shows the word or character for that fruit in each of the languages.
The document discusses mobile medical computing and reviews of healthcare applications. It summarizes a few key papers on mobile medical computing reviews and applications that have been published in medical journals. Some popular healthcare applications mentioned include Epocrates and Epocrates Essentials.
Presentation given by Dr. Rune Moen from DNV at the annual conference of the Norwegian Society for Quality and Risk Management. The presentation focuses on how to integrate Quality and Risk Management, and how to make the integrated management system operational.
This 3-day course teaches internal auditors how to conduct risk-based auditing. It covers how to understand enterprise risk management, use risk criteria to develop annual audit plans focused on significant business risks, and present risks effectively in audit reports. The course objectives are for auditors to appreciate their evolving role in value creation, understand the risk management process, and conduct effective audits and planning based on risk.
QNBFS Daily Technical Trader Qatar - January 18, 2021 التحليل الفني اليومي لب...QNB Group
The QE Index was less than 4 points shy of reaching the 11,000 resistance level we mentioned in our previous reports; it started a correction in the short term.
This document summarizes a research paper that proposes a technique called Stable Rank Normalization to improve generalization in neural networks and GANs. The technique aims to reduce the Lipschitz constant of neural networks by normalizing the stable rank of the weight matrices. The stable rank is a measure of how many effective dimensions a matrix has. Normalizing it makes networks less sensitive to certain parameter settings. The paper shows experimentally that stable rank normalization improves generalization on image recognition and GAN tasks without affecting performance.
This document provides a summary of 52 topics related to education. The summary includes 3 main points:
1. It outlines topics covering various aspects of education such as curriculum, teaching methods, education policies and others.
2. It emphasizes the importance of adapting education to changing needs and developing critical thinking skills in students.
3. The summary calls for ongoing evaluation and improvement of the education system to better achieve its goals.
This document contains a series of timestamps and corresponding Arabic text entries. The timestamps range from -03:81 to 00:01 and there are multiple entries per day ranging from 10/30/7831 to 13/30/7831. Each entry includes a timestamp, date, and several lines of Arabic text with topics including names like "Robert" and "Krohn", subjects like "Structure" and "English Sentence", and verbs/actions like "summarized" and "discussed".
This document is a structured note pricing study focusing on target redemption notes. It discusses how target redemption notes work, including how one was priced using the Libor market model. Monte Carlo simulation was used to model interest rate dynamics. The study also discusses hedging target redemption notes and analyzes how modifying the note contract would impact its value and average maturity. The goal is to contribute insights for issuers and investors of these products.
QNBFS Daily Technical Trader Qatar - January 06, 2021 التحليل الفني اليومي لب...QNB Group
The document provides a daily technical analysis of the QE Index and Qatar Aluminum stock. For the QE Index, it notes that the bullish pattern has been nullified as the index breached below support levels, but the major trend remains upward. Expected resistance is 10,722 and support is 9,700. For Qatar Aluminum, it discusses the upward trend and recent correction, expecting the price to continue rising with targets of QR1.033-1.07 based on bullish candlestick formations. A break above QR0.994 would trigger buying with discretionary stop-loss levels.
This document summarizes key aspects of Six Sigma, including:
1. Six Sigma is a data-driven approach to process improvement originally developed by Motorola in the 1980s. It aims to reduce defects to 3.4 per million opportunities.
2. Key aspects of Six Sigma include its goal of near perfection, use of DMAIC and DMADV methodologies, and emphasis on data-driven processes and high levels of expertise among practitioners.
3. Six Sigma progressed from earlier quality approaches and standards over the 20th century and became widely adopted in the 1990s due to its effectiveness in significantly improving quality, reducing costs, and satisfying customers.
QNBFS Daily Technical Trader Qatar - January 19, 2021 التحليل الفني اليومي لب...QNB Group
The QE Index was less than 4 points shy of reaching the 11,000 resistance level we mentioned in our previous reports; it started a correction in the short term.
The document analyzes the performance of Taiwan's stock market indices in April 2009. It notes that the Taiex rose over 6% that month, with the electronics subindex rising nearly 12% and select strategic stocks gaining over 14%. However, analysts predict the Taiex may continue to see downward pressure in the near future. Traders are advised to remain cautious and watch technical indicators closely for signs of reversal.
This document contains tuition costs for different education levels in multiple languages over several years. It shows tuition amounts for elementary school, middle school, high school, university and post-graduate studies. Total tuition is calculated for each education level. The overall tuition total for a daughter's education from elementary to post-graduate is also summarized.
The document discusses several phone numbers related to an organization. It provides the phone numbers 0042, 003, 962, 047 belonging to the organization and coded as such and such. It also mentions that a meeting took place between 52 and 53 people to discuss issues related to that organization, its committees and activities.
This document provides information about sieve analysis of a soil sample:
- It lists the sieve sizes used from 10 mm to 0.001 mm and the percentage of soil finer than each sieve size.
- It provides the D60 and D10 particle sizes based on the sieve analysis results.
- It calculates the coefficient of uniformity (Cu) and coefficient of curvature (Cc) which characterize the grain size distribution of the soil sample.
The document provides a list of websites related to Islamic teachings and topics. It includes the website addresses and brief descriptions of each site in Arabic. Some of the sites listed include www.aqeedeh.com, www.islamtape.com, and www.nourtv.net. The document also contains chapter headings and page numbers in Arabic.
The document provides analysis and forecasts for several currency pairs including EUR/USD, USD/JPY, and EUR/JPY. For each currency pair, it discusses the trend over the past 1 and 4 hours using exponential moving averages and Bollinger bands to identify potential support and resistance levels. It then gives a forecast range for the next day and notes important technical levels to watch.
This document provides translations for the names of various fruits in different languages. It lists the names of fruits in Catalan, Spanish, Arabic, Hindi, Punjabi, Romanian, Urdu, and Chinese. For each fruit, it shows the word or character for that fruit in each of the languages.
The document discusses mobile medical computing and reviews of healthcare applications. It summarizes a few key papers on mobile medical computing reviews and applications that have been published in medical journals. Some popular healthcare applications mentioned include Epocrates and Epocrates Essentials.
Presentation given by Dr. Rune Moen from DNV at the annual conference of the Norwegian Society for Quality and Risk Management. The presentation focuses on how to integrate Quality and Risk Management, and how to make the integrated management system operational.
This 3-day course teaches internal auditors how to conduct risk-based auditing. It covers how to understand enterprise risk management, use risk criteria to develop annual audit plans focused on significant business risks, and present risks effectively in audit reports. The course objectives are for auditors to appreciate their evolving role in value creation, understand the risk management process, and conduct effective audits and planning based on risk.
Risk Based Quality Management System AuditingAQSS-USA
All organizations have challenges in their businesses, But these internal and external challenges pose a threat to our goals and risk of their nonfulfillment.
The document discusses risk-based quality auditing as a more effective approach than traditional compliance-based audits. Compliance audits only determine if requirements are being followed but do not assess actual performance or risks. Risk-based audits identify risks that could impact goals and prioritize improvements. They examine the entire organization, including business risks, processes, projects, and people. This provides management with better data to address challenges and guide the organization towards effectiveness and excellence.
The document discusses quality risk management in the pharmaceutical industry. It defines key terms like risk, hazard, harm, and provides an overview of the quality risk management process. This includes risk assessment, analysis, evaluation, control, communication, and review. It also discusses tools that can be used for risk management like FMEA and benefits of implementing quality risk management. The document is from Tehran University of Medical Sciences School of Pharmacy and provides guidance on applying a systematic approach to quality risk management.
The document discusses supply chain risk. It defines supply chain risk and identifies various types of risks including supply risks, demand risks, and environmental risks. It also discusses strategies for managing supply chain risk such as avoidance, postponement, hedging, control, and risk transfer. Effective supply chain risk management involves understanding risk sources and drivers, identifying critical parts of the supply chain, establishing contingency plans, and working collaboratively with suppliers and customers.
Practical approach to Risk Based Internal AuditManoj Agarwal
The document provides an overview of risk based internal auditing. It discusses key concepts like the definition of risk, COSO ERM framework, three lines of defense model, definition of internal audit, and risk based internal audit approach. The approach involves identifying the audit universe and processes, risk identification and assessment, risk scoring and heat mapping, developing the risk based internal audit plan, and executing the plan. Various tools for risk based auditing like the audit tracker, audit report templates, and resources are also outlined.
Traditional approaches to quality and risk management involve quality gates, change control boards, feature freeze and code freeze milestones, and independent QA or Test groups. These approaches stabilize quality at by sacrificing agility.
Yet buggy fragile code is even more dangerous for Agile teams where so much is changing so often. Quality and risk management are critically important for agility.
This leads to the inevitable question: if the traditional approaches to quality and risk management don't work in an Agile context, what does?
Practices vary across organizations, but all successful teams emphasize the same underlying principles of fast feedback, high visibility, collaboration, and alignment. This talk examines various approaches Agile teams have taken to increase quality, mitigate risk, and ultimately ensure they are delivering the highest possible value for their stakeholders.
Presentation complied by Drug Regulations – a not for profit organization from publicly available material form FDA , EMA, EDQM . WHO and similar organizations.
Visit www.drugregulations.org for the latest in Pharmaceuticals
This document discusses corrective and preventive action (CAPA) systems and how they are used to mitigate risk. It provides three key points:
1) CAPA systems use non-conformances, deviations, and potential problems to investigate quality issues, identify corrective and preventive actions, and track the implementation of these actions.
2) CAPA aims to define the risk level associated with quality events and ensure appropriate actions are taken based on risk level, from further investigation and corrective actions for high risks to no action for low risks.
3) Effective CAPA systems incorporate change control to evaluate and document any changes made as a result of corrective actions to avoid introducing new risks.
This document provides guidance on conducting a 7-minute presentation (7分鐘報告). It outlines the 7 key sections to cover: 1) Product introduction 2) Market positioning and target customers 3) Business model and value proposition 4) Competitive advantages and differentiation 5) Development timeline and roadmap 6) Sales forecast and response plan 7) Common problems and solutions. Each section is then briefly described in 1-2 sentences. The document concludes by listing the top 10 common problems people face when doing a 7-minute presentation and provides some suggestions to improve.
The document discusses budgeting as a management tool. It provides an overview of the budgeting process, including looking at past income statements and charts of accounts, filling in figures for the coming year, and having people act on the budget. It also discusses factors that contribute to successful persuasion when getting others to accept and align with the budgeting process. The document outlines some key concepts in budgeting such as assumptions, strategies, constraints and the iterative nature of the budgeting process.
文献紹介:Semantic-based information retrieval in support of concept design.Shin Sano
A new method of image retrieval using semantic technology to best support concept designers to obtain design inspirations.
Keywords: Concept design, Creativity, Inspiration, Image retrieval, Semantic technology, Semantics
コンセプト・デザイナーがデザインを発想する際に使う言葉と視覚イメージを検索する
各種方法を検討し、セマンティック検索を可能にするデザイナー向けオントロジーを含むシステムを提案、効果を評価。EU産学連携コンソーシアム
This document discusses implementing a lean environment and the use of motion and time study tools to maintain it. Some key points include:
1. The nature of a lean environment focuses on eliminating waste and improving flow rather than mass production methods.
2. Motion and time study tools and techniques can be applied to identify improvements and maintain the lean environment.
3. Successful company transformations require preparing the workforce and defining roles in the change process, with support from both internal and external experts.
Testing at the core of digital optimizationFlorian Pihs
Testing is at the core of digital optimization. The document discusses how testing works to optimize websites and achieve objectives. It explains that testing involves establishing hypotheses, designing experiments to test the hypotheses by exposing visitors to different versions or options, and analyzing results to determine winners and losers. Traffic is then redistributed to focus on the best-performing options identified through testing.
This document provides information about the Sysview Confidential DataBoard, a digital signage and interactive whiteboard product. It describes the key features and functions of the DataBoard, including its touchscreen capabilities, automatic recording and sharing of audio and visual materials, ability to display various types of media content, and remote management system. Applications of the DataBoard discussed include modern digital education, conferences, multimedia classrooms, mobile cinemas, and digital signage.
This document provides a biography of Frank Toney, an expert in project management. It discusses Toney's extensive experience and credentials in project management, including his role leading benchmarking forums involving over 130 large companies. The document also discusses how benchmarking, or observing and duplicating best practices of other high-performing organizations, has been an important decision-making approach throughout history, dating back to ancient Chinese and Italian thinkers. Benchmarking allows companies to immediately improve their project management capabilities.
The document discusses knowledge management (KM) and presents a KM model. The model shows that KM is represented by the equation KM=(P+K)S, where P refers to people, K refers to knowledge, and S refers to sharing. It also explains the key components of the model - that KM relies on both acquiring and sharing knowledge among people. The goal of KM is maximizing the synergy between people and knowledge through management processes, technology, and organizational culture.
【13 C 2】デベロッパーに贈る!M-V-VMパターンで造るWPFアプリケーションYuya Yamaki
This document describes the history and business model of a software company called PowerTools. It discusses the company's focus on developing component libraries since 1983. More recently, it has developed components for technologies like Visual Basic, Java, and .NET. It also describes PowerTools' adoption of the Model-View-ViewModel (MVVM) pattern for structuring applications built for the WPF framework. MVVM aims to separate application logic and user interface code while maintaining a loose coupling between these elements.
1. The document discusses three topics related to constructing Muslim identities: disciplining the body through internalizing scriptural norms, simplifying the corpus of Islamic knowledge, and reconstructing the religious community.
2. It focuses on how emphasizing sexual morality and internalizing those norms contributes to the 'moralization' of what Islam means.
3. The final topic discusses reconstructing the religious community by emphasizing certain interpretations of scripture over local contexts.
The document discusses research from a small group studying electronic commerce fulfillment management. It covers several topics: 1) How companies can improve operational efficiency with technology investments. 2) The importance of business integration and cooperation without barriers. 3) Challenges in integrating business processes and timelines. 4) Activities that should be included in complete order fulfillment workflows.
This monthly trend report from Trendbird provides information on emerging global trends and industry issues from November 1st to 30th, 2008. It offers a trend analysis service that filters crowdsourced data and daily updates on trends to help businesses anticipate future opportunities. The report also references Trendbird's trend database, sector experts, and global benchmarking to deliver practical information and new business ideas to clients.
This document provides notes for applicants applying for employment with the Mandatory Provident Fund Schemes Authority (MPFA). It instructs applicants to read the notes and the MPFA's personal data collection policy before completing the application form. Specifically, it advises applicants to study the attached notes for applicants and statement on the MPFA's personal data collection procedures.
This document discusses the evolution of virtual worlds from 2D online communities to 3D environments. It notes that while originally pioneered in the US, many Asian countries like China, Japan and South Korea gained an early start through avatars and monetizing virtual goods. Today, virtual worlds come in many forms for gaming, education or business. The largest services are generally aimed at teens for gaming. No 3D virtual world has achieved significant revenue yet. As computing power increases, 3D virtual worlds may provide more advantages for sharing information and emotions.
R3 is a CLI (command line interface) content management system that allows for flexible internationalization of web applications. It uses a dimension-based inheritance system to generate content in multiple languages and for different products from a single code base. Content can be managed and output in various formats through the use of PHP functions that interface with the R3 class library.
This document provides a summary of Media Global Links Co., Ltd.'s earnings report for the first quarter of 2008. Key points include:
- Revenue was 1.722 trillion yen, up 46% from projections but below the initial forecast.
- Operating income was -1.494 trillion yen, below projections.
- Domestic sales increased 36% year-on-year while overseas sales decreased, especially in communications infrastructure.
- The document discusses design thinking research conducted by the author. It provides an overview of the author's academic background and research interests, which center around understanding the cognitive aspects of design processes and behaviors.
- The author's research uses protocol analysis and the Design Content Oriented Coding Scheme to analyze recorded think-aloud protocols from design experiments in order to understand designers' cognitive processes.
- Key areas of focus include conceptual design, perception in design, knowledge and situatedness, creativity, and methodological studies of design processes. The goal is to better understand design cognition and modeling of design processes.
The passage discusses an article titled "The Meaning of Asharq Al-Awsat" in three paragraphs. It summarizes the article's main ideas, which center around defining Asharq Al-Awsat newspaper and discussing its role in connecting the Arab world and addressing social and cultural issues in the region. The passage concludes by noting the article emphasizes the newspaper's mission to objectively shed light on important topics.
This document provides the details of a chemistry experiment involving the reaction of magnesium metal with hydrochloric acid to produce magnesium ions in solution. The 3 key points are:
1. Magnesium metal was reacted with hydrochloric acid solution, producing magnesium ions, hydrogen gas, and water according to the balanced chemical equation provided.
2. The concentration of magnesium ions in solution was measured over time to determine the rate of the reaction.
3. The results showed an increase in magnesium ion concentration over the first 12 minutes of the reaction.
1. The document discusses the history and applications of sentiment analysis, which is a technique used to categorize texts as positive or negative based on opinions and emotions expressed.
2. Machine learning (ML) techniques have increasingly been used for sentiment analysis since the 2000s, allowing for automated classification of texts like product reviews and social media posts.
3. ML approaches to sentiment analysis include classifying texts based on sentiment-bearing features, assessing sentiments towards specific aspects or topics, and automatically labeling text snippets as positive or negative based on linguistic patterns.
1. The document discusses improving customer service in manufacturing by shifting from a reactive to proactive paradigm.
2. It highlights some inherent problems within organizations from an operational perspective that can lead to bad customer experiences.
3. The author argues for understanding the full value chain, customer demand, inventory levels, and using tools like Excel to improve communication and better serve customers.
This document contains notes from a presentation on finance and operations reporting. It discusses the role of a junior manager focusing on daily reporting of expenses, sales, production outputs, and other metrics. While the work can feel "lame" compared to strategic work, reporting is still important for triggering actions, generating alerts, and helping the organization avoid recurring problems. The presentation emphasizes establishing critical reporting elements like clear formatting, highlighting trends, and asking questions; and using IT tools effectively to analyze data and knowledge rather than just prove work is being done. It also discusses materials, production, and planning reporting factors to consider.
Reporting for operation 1 (restructured course)Dick Lam
This document discusses several topics related to business management including theories of profit maximization, sales and cost reduction strategies, objectives of performance measurement, Howard Gardner's five minds framework, the concept of passion in driving change, and structuralism as a theoretical paradigm. It provides examples and definitions for various concepts like reciprocal induction, the inferiority complex, human nature, and the seven types of waste. The overall document presents an overview of different ideas and approaches for analyzing and improving business operations and performance.
The document discusses various topics related to operational reporting from a finance perspective. It begins by describing the role and mindset of a junior manager focused mainly on reporting figures. It then provides details about the author's background and contact information. The remainder of the document offers suggestions on types of reports to generate, including daily sales reports, monthly sales forecasts, and gross margin reports. It emphasizes the importance of focusing reports on key indicators, using clear formatting, and taking action based on the data presented.
Basic accounting principles provide the rules for recording transactions and reporting financial information. They ensure consistency and allow for statutory reporting, banking relationships, and gaining supplier credit. The key principles include accounting standards, concepts, and policies set by laws, listing rules, GAAP, IAS, and IFRS. Major concepts include the business entity, going concern, consistency, matching, accrual, prudence, and revenue recognition concepts. Proper application of accounting principles requires collaboration between departments to accurately record revenues, costs, and expenses in the correct period.
This document discusses the importance of financial knowledge for general management. It argues that financial data can help managers make objective, data-driven decisions while overseeing large-scale operations. However, it also notes that relying solely on financial figures without understanding people and operations can be limiting. The document advocates for an approach that incorporates financial metrics alongside collaborative, rational thinking to properly structure organizations and empower staff. Financial literacy is presented as a tool that can bridge different functions and help achieve organizational goals when used reasonably and with the right people's interests in mind.
The document discusses the importance of collaboration and trust within organizations. It notes that through collaboration and learning, people can achieve things they never thought possible and extend their capacity to create. However, collaboration also requires addressing potential challenges like determining common interests when perspectives differ, establishing trust among peers, ensuring fairness and reciprocity in social exchanges, and developing a culture of openness where checks and balances are valued. The document stresses that collaboration is key to overcoming inertia within systems and breaking through to new possibilities.
This is the draft agenda of the training seminar of Production Scheduling. You are welcome to provide your suggestion on the content of this seminar.
You can write me to the following email address:
dicklam128@hotmail.com
The training seminar of Production Scheduling is expected to launch on April 2011 both in Hong Kong and Shanghai.
If you are interested in joining the training seminar, you can contact the following training institution:
Hong Kong: training@universal-hk.net
Shanghai: enquiry@medglory.com
The document appears to be a general ledger report with various accounting codes, values, and tables. However, most of the values are marked as "#VALUE!" or "Err:508" indicating there are errors or missing values in the ledger. It includes basic ledger information like account codes and names, transactions, departments, and voucher numbers but the financial values themselves seem to be invalid.
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A standalone and complete model for keeping in/out record of inventory. A good reference for Excel advanced functions.
It is better viewed in Excel 2007 as some functions cannot be used in Excel 2003
This document summarizes a company's 2008 income statement and projected budget. It shows actual 2007 figures, projected 2008 budget, and the increases/decreases between years. The 2008 budget projects no sales, costs of sales, or expenses due to missing data. It also requests $268,766 for capital and $5,190 for expenses. Projections for 2009-2010 assume the same sales amounts as 2008, with costs estimated at 81.8% of sales and margins at 18.2-19.9% of sales, yielding an EBITDA of around $1.2 million each year.
The document provides headcount and salary assumptions for Dickson Manufacturing Company's 2006 budget. It lists positions within various departments including management, finance, human resources, supply chain, and production. For each position it provides the 2005 basic salary, expenses per staff including overtime pay and pension contributions. The headcount assumptions will inform the labor costs within the company's 2006 budget.
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New missions for HR - Internal control 2010 ch 9Dick Lam
The document discusses the new missions of HR which include building an ethical system within an organization by defining right and wrong values and promulgating action principles. It also talks about nurturing human capital and maintaining ethical systems. It provides examples of ethical principles like the value of life, goodness, justice, honesty, and individual freedom. It discusses areas for practicing ethics like codes of conduct, orientation, appraisal, atmosphere, and communication channels. It gives Enron's 65-page code of conduct as an example that was based on Boy Scout values but notes it advised doing as it said, not as it did.
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5. Gordon Brown, 23 November 2008
CUT VAT by 2.5 per cent to encourage consumer spending.
I'll give help when
INCREASE the state pension by between £4 and £5 a
you need it
week.
INTRODUCE temporary tax cuts for low-income families,
who are more likely to spend and give the economy a boost.
CANCEL planned tax rises on cars and small businesses
and cuts in tax allowances.
INCREASE spending on schools, hospitals and transport
projects.
The rescue will increase national debt to record levels, with Britain set to
borrow up to £120 billion a year by 2011. Taxpayers already spend over
£300 a year EACH just on the interest on national debt.
6. Barack Obama, 25 November 2008
• pump money into the battered
economy
• create 2.5 million new jobs
• a tax cut to the poor and
middle class
• make massive government
investments in energy-saving
and other technologies
designed to pay for themselves
in the long run
quot;will be about $500 billionquot;
7. George Bush, 25 November 2008
• US$800 billion to be spent
• unfreeze credit on student loans,
credit cards and car loans be
returned to normal levels
• stabilize the system and support
the lending that is vital to our
economy
10. Cash is King
In retrospect,
• Was there a day in the past that I did not
have any cash issue?
– Yes.
• Why? When you have sufficient or
more than enough cash, what did you
actually do?
– ………..
11. Where to get money?
• Stockholders
• Bank
• Business
– Profit
– Customers
– Suppliers
– Assets
– Employees??
12. Stockholders, do you have money?
• Yes
– But, why don’t you invest?
– No problem. Can I get back the money?
And when?
• No
– Then, what should we do?
– Fight or Flight?
13. BANK
A bank is a place where they lend you an
umbrella in fair weather and ask for it back
when it begins to rain.
Robert Frost (1874 -1963), US poet
14. 4C principles
• Capacity - the ability of the owner/manager/business,
as lending to a project=lending to the person
• Capability - the feasibility for the project to make
profit and cash flow to pay for the interest and
repayment of principle
• Collateral - guarantee for the loan
• Condition - the market atmosphere on the business
sector
15. It is all a matter of TRUST!
Trust
You &
Your Business
But, why should I believe you?
16. Business
• Profit = Sales – Cost – Expenses
• Customers: A/R
• Suppliers: A/P
• Asset: True Value
17. Where to burn money?
• Operating Expenses
• Capital Expenditure
• Raw Material
29. Value of Assets
遊戲規則 Rules of Game?
市場價格 market price
公允價值 fair value
How to report Asset Value?
– If long term, at cost
– If short term, at market value
– Who knows your intention?
34. Profit & Loss A/C
營業額
銷售成本
毛利
銷售費用
管理費用
營業利潤
財務費用 For a period of times
稅前利潤
所得稅
稅後利潤
股息
本年保留利潤
35. Profit & Loss A/C
營業額
銷售成本
公司整體表現
毛利 Overall company performance
銷售費用
36. A Paradox of Pricing Formula
• Price = Unit Cost + Mark-up %
• Cost: Variable Cost, Fixed cost
• Variable Cost: more output, fixed unit
cost
• Fixed Cost: Lump Sum / Output
– more output, less unit cost
– less output, more unit cost
Solution: Convert fixed cost to variable cost
as far as possible
37. 產品分析 Product analysis
By each product type,
changes in
審核核心競爭力
– Quantity
core competence
– unit price
發現浪費 wastage
– cost elements
38. What big enterprises do
• 控制非增值性的費用﹝差旅費﹞cut
expenses
• 凍薪 freeze salary
• 裁員 redundancy
• 拆賣 disposal
39. Understand costing structure
• 生產成本 vs. 費用
• Production cost vs. expenses
• 變動成本 vs. 固定成本
• Variable cost vs. fixed costs
• 產品盈虧平衡點
• Break-even point
43. Decision & Behavior Model
預估結果
他人經歷 Expected result
Others experience
自身體驗 行為 實際結果
Self feeling behavior Actual result
本身經歷
Self experience
What made me earn money in the past?
45. Alert!!
• Key Performance Indicators
– The higher the index, the better the
performance
• Key Risk Indicators
– The lower the index, the more secured the
business
47. Agenda
1. Financial body check-up
2. Re-identification of core competence
3. Risk management: A/R
4. Risk management: Production & Inventory
5. Risk management: Cash
6. Risk management: People
7. In-depth meaning on Risk Management
48. What is your core competence?
• Product vs. Service
• Product Design?
• Quality?
• Cost?
• Assembly?
• Manufacturing?
• Supply Chain?
49. What is your sales strategy in 2009?
• Selling product or services (what
services?)
• Segmentation / Classification
Market/Product
• Existing Business vs. New Business
– Level of confidence
• Do you have the right people in place?
– If no, then…..
• What is your sales expense budget?
Finish your job; people in China is hungry for yours
50. Projection > Prediction
2008 Gross 2008 2008 net Inc/(Dec) in New (Lost) X Y Z Net 2009
Customers Forecast Rebate Forecast Contract Price Program Program Reason Reason Reason Change Budget
A
B
C
D
E
F
G
H
Total:
Critical Elements: Surprise and Fulfillment
51. Projection > Prediction
2008 Gross 2008 2008 net Inc/(Dec) in New (Lost) X Y Z Net 2009
Products Forecast Rebate Forecast Contract Price Program Program Reason Reason Reason Change Budget
A
B
C
D
E
F
G
H
Total:
只要信, 不要問; 我办事, 你放心!?
只要信 不要問 你放心!?
52. Keep the sales
• Why customers loyal to your company?
• Have you ever got the satisfaction score
from your customers?
• How do your customers look at you?
• Exploration vs. Exploitation
– Sales & Marketing / Customer Service
– Product Engineering (PE)
Make your people happy so that they can make your customer happier
53. Any Derail?
In terms of:
• Products
• Services
• Functions
Who is going to answer the above
question?
55. Derail because of windfall profit
• Building copper products
• Profit from Hedging of copper
commodity
• Over-trading
56. Business Longevity
• Manufacturing to Assembly
• Injection, Stamping, Weaving,
Electroplating, Processing & final
Assembly
• Where is the focus?
57. Trust & Trustworthiness
• What is the basis for trust?
• Check & Balance
• What is the underpinnings of the
business?
58. Agenda
1. Financial body check-up
2. Re-identification of core competence
3. Risk management: A/R
4. Risk management: Production & Inventory
5. Risk management: Cash
6. Risk management: People
7. In-depth meaning on Risk Management
59. Accounts Receivable
• Examine the current situation
• Spot out the customers
• Review the collection strategy and
credit hold policy
• Re-connect with your customers (how
much you know them?)
• Create forward-looking credit control
policy
• Any way to generate more cash from
A/R?
60. Examine the health of A/R
• A/R Aging Report and its history
Gross
A/R
Customer Credit Terms Current Over 1 Over 7 Over 30 Over 60 Over 90 Over 120
Total 0 0 0 0 0 0 0 0
61. • What is the total overdue debt?
• What is the longest credit terms
accepted by the company?
• Any credit terms > the standard term?
• For customers with overdue debts, do
we still release delivery? If yes, why?
• How frequent do you read the aging
report?
– Monthly? Weekly? Daily? Or Never?
62. • Cash Projection
Collection according to credit term
D+1wk D+2wk D+3wk D+4wk D+2mth D+3mth
Customer Credit Terms Current OverDue
Total 0 0 0 0 0 0 0 0
63. • Performance review of Collection
• Any follow-up actions?
Planned Actual
Customer Credit Terms Current OverDue Collection Collection Difference Remarks
Total 0 0 0 0 0
64. • Forward-looking
– Credit Limit Alert Report (Weekly)
• Current Balance + Average Invoice Amount
vs. Credit Limit
• Report generated if it exceeds the credit limit,
alert the customer & salesmen of this would-be
credit hold situation
– Know more about your customers
• From your salesman & staff
• From your suppliers
• From your competitors
• From your environment
65. • Local purchased materials for local
sales
• Imported materials for export sales
• Consignment
– Title of ownership
• Bank Draft
• Fixed cost vs. variable cost with spare
capacity
66. Key Risk Indicators (KRI)
• % of overdue debt / Total A/R
• Top 10 delinquent A/R and amount
• Late Payment customers and amount
• ….
67. When is AR created?
• Sales on credit
– Pass on ownership (擁有權) of the
products
– Pass the ownership risk
• Consignment goods
– Pass on custody (保管權) of the products
– Do not pass the ownership risk
68. Agenda
1. Financial body check-up
2. Re-identification of core competence
3. Risk management: A/R
4. Risk management: Production & Inventory
5. Risk management: Cash
6. Risk management: People
7. In-depth meaning on Risk Management
71. • Clearly identify what inventory can and
cannot be used
• Why are there so many unusable
inventory?
– Re-visit the planning process…
– Any reward for minimize inventory level
without affecting order fulfillment
• Keep it or dispose it? Or sell back to
the suppliers
• Deferred customization
72. Target Inventory
• What is your target inventory level?
• How do you measure it?
Dec-03
Stock Value 8,500
Stock Days 91 days
Jan-04 Feb-04 Mar-04 Apr-04
Cost of Goods Sold 3,253 1,540 3,548 4,500
Stock Value 8,500
Cost of Goods Sold Days
Jan-04 3,253 30
------------
5,247
Feb-04 1,540 30
------------
3,707
Mar-04 3,548 30
------------
159
Apr-04 4,500 1
------------ ------------
- 91
74. Tools for reduction
• 7 Waste
– Rework
– Excessive Production
– Conveyance
– Excessive Motion
– Waiting
– Inventory in production area (pull system)
– Inappropriate processing
• Reward people for cost saving idea &
action
75. Order Lead Time
• Time from the order placed by your
customers to the time you deliver to
them
Day - O Day - D
Day - O Day - D
e
d Tim
Time
me
r Lea
ad Ti
Lead
Orde
ry Le
ction
rial
e
Produ
Deliv
Mate
76. • Unquestionably, customers prefer short
lead time to long
• What is the element in lead time?
• What is the bottleneck?
• How to shorten it?
Inventory
Lead time
77. • Suppliers
– VMI
– Consignment Inventory
– Equalize MOQ to SPQ
– Order cancellation agreement
– Design-in to exploit opportunities
– Be transparent to the suppliers
• Come to visit my factories
– Go to visit your suppliers
– Exploit new suppliers
78. New Project Evaluation …..
REQUESTED CAPITAL: 1,547,151
REQUESTED EXPENSE: 62,286
Capacity Expansion: 2008 2009 2010
3,930,777 3,930,777 3,930,777
Total Gross Sales
0.0% - - -
Payment Discount
0.0% - - -
Rebate
3,930,777 3,930,777 3,930,777
Total Net Sales
% Tot Cost % Sales
89.0% 2,797,206 2,797,206 2,797,206 71.2%
Direct Materials
1.4% 44,755 44,755 44,755 1.1%
Material Adders
7.1% 224,044 224,044 224,044 5.7%
Labor/Overhead
0.0% - - - 0.0%
Logistics/Whse
2.5% 78,616 78,616 78,616 2.0%
Import Duties
100.0% 80.0%
Total Incremental Cost 3,144,621 3,144,621 3,144,621
MARGIN on Incremental Sales 786,155 786,155 786,155 786,155
MARGIN % Sales 20.0% 20.0% 20.0% 20.0%
Cost Reduction:
Total Cost Reduction - - -
Requested Expense 62,286 62,286 62,286
COMBINED MARGIN 723,869 723,869 723,869
Ul/CSA Expense -
SG&A % Sales N/A N/A N/A
EBITDA 723,869 723,869 723,869
Depreciation: (Enter Depreciable Life) -----> 7 221,088 221,088 221,088
Taxable Income 502,781 502,781 502,781
Tax Rate 0.00% 12.50% 12.50%
Tax Payments 0 62,848 62,848
Working Capital Items:
DSO (Enter DSO) -----> (327,565) (327,565) (327,565)
30
Inv Turns-Normal (Enter Inv Turns) -----> (279,721) (279,721) (279,721)
10
Freight (Enter Days in Transit) -----> (61,145) (61,145) (61,145)
7
AP Days (Enter AP Days) -----> 582,751 582,751 582,751
75
Total Working Capital (85,680.0) (85,680.0) (85,680.0)
EBITDA 723,869.0 723,869.0 723,869.0
Tax Payments 0.0 (62,848.0) (62,848.0)
Working Capital Change (85,680.0) 0.0 0.0
NET CASH FLOW (1,547,151) 638,189 661,021 661,021
CASH FLOW ECONOMICS:
RRR 13%
NPV $ (6,585)
IRR 12.8%
PAYBACK (Years) 2.4
79. • Capacity
– Indirect labor vs. Direct labor
– Salaried labor vs. Direct & Indirect Labor
• What to save?
– Let the employees to tell you
– But don’t forget to motivate them
80. KRI
• Inventory Days
• Obsolete Inventory vs. Inventory
Values
• Inventory with days > target
• Order Lead Time
• …..
81. When to produce for customers?
• Raw Material is converted to Finished
Goods
• Conversion cost is labor plus
production capacity
Buying capacity reserve (预订供应商
的生产能力)
82. Working with Customers
The competition
Better design
Higher quality
Faster to market
Value engineering in the supply chain
• Share the supplier expertise and obtain long-term relationship
88. Weekly Projection
• Cash collection projection
• Cash payment projection
– A/P
• How much to pay and how much be delayed?
• Not a good strategy of always paying your
supplier late
– Expenses
• On time payroll release is a must!!
– Capex
90. Agenda
1. Financial body check-up
2. Re-identification of core competence
3. Risk management: A/R
4. Risk management: Production & Inventory
5. Risk management: Cash
6. Risk management: People
7. In-depth meaning on Risk Management
91. People
• This is you and me that usually expose
the company to risky situation
• Why & How?
• Are you using the following assumption:
– Manager’s job is to protect the company
from the abuses of the workers?!
92. Control
The Self
The
Employee
The
environment
Make your people happy so that they can make your customer happier
93. • Am I the only one that knows the
company and its business?
• Do I welcome opposite comment?
• Do I continuously ask for negative
opinion?
• Do I reward people for preventing me
from doing bad deal which I originally
thought it was good?
• How do I describe “Luck”?
94. • There is no repeated fluke
• Goodness & badness co-exist (yin &
yang)
• The value of devil advocate (loyal
opposition)
• The underlying principles of running
the existing business
• The line between acceptable &
unacceptable behavior
曲突徙薪亡恩澤,
曲突徙薪亡恩澤,燋頭爛額為上客
95. • Belief Systems
– Systems to articulate the values and
direction that senior managers want their
employees to embrace
– Draw employees’ attention to key tenets of
to business:
• how the organization creates value
• The level of performance the organization
strives for
• And how individuals are expected to manage
both internal & external relationships
What is your organization risk appetite?
96. • Boundary Systems
– Management principle: power of negative
thinking, minimum standards
– Tell people what not to do only and let
them figure out what to do
– Of particular value when employees under
pressures to achieve superior results being
collided with stricter codes of behavior
Profit prioritize or Growth prioritize?
97. Who knows your business?
• Yourself
• Your employees
• Your suppliers
• Your customers
• Your bankers
• Your competitors
• But not your investment consultants
上下同欲者勝
98. It is all a matter of TRUST!
Trust
You &
Your Business
Trust
But, why should I believe you?
99. Trust
• Is myself trustworthy?
– To the bank and to the employees?
• Is my business trustworthy?
• Is my business philosophy trustworthy?
• Do I trust my employees?
• Do my employees trust me?
• How do I earn the trust?
• ………….
100. Some sidetrack
Trust:
• I cannot ask for it
• I can accept being trusted or give trust
• When I trust, I expect something
happen
• When I trust, I take the risk
• It liberates and mobilizes human
agency, release creative, uninhibited,
innovative, entrepreneurial activism
toward other people
101. To be trustworthy
• I need to be financially healthy
– proved by the Balance Sheet & PNL
• I need to meet the expectation of the
creditors, suppliers, customers &
employees
• I need to be consistent with what I said
and intended to do
102. Risk vs. Uncertainty
• Risk: I do not know the future
• Do I create uncertainty?
• Why?
104. 5 R – Cost saving strategy
• Remove
– Why does a particular expense need to
incur? Is there a way to totally remove this
expense?
• Replace
– If not possible to remove this expense, can
we replace the function with a cheaper
one?
One to say Yes, Two to say No.
105. • Reduce
– If not possible to remove it, is there a way
to reduce the spending?
– We should think about request for price
reduction from supplier or source
alternative supplier.
There is no repeated fluke!
106. • Redesign
– If not possible to reduce, can we re-design the
process to utilize the scarce resources?
– Kaizen should be a continuous process.
– There should be a regular review of existing
process by freshman.
– The old process creator should only act as a
information provider but not member of new
Kaizen group.
沒有最好 只有更好
107. • Redistribute
– If not possible to redesign the process, can
we have the function to share its value to
different functional area as well as the
cost?
– Maximization subject to constraint is
maxim not only in economics but also in
cost saving perspective.
Great intelligence comes from heart, not mind
108. How to pay your staff
• Buy their time or their talent
• Treat them as staff or “working partner”
• Pay by fixed or portion in variable
YOUR STAFF ARE THE ONES DOING
THE BUSINESS & GENERATING THE
INCOMES
113. Devil Advocate
• Who are they?
• Where are they?
• When do we need them?
• Financial risk management is not the
sole responsibility of Finance
Department, rather, every operation
departments
114. Maxim
• I only earn money by manufacturing
– Better quality
– Lower price
– Higher productivity
– Higher return on lower equity capital
– And nothing more….
115. Do not only use memory
• The financial accounts remind you and
give you an objective view
• Ask your Finance staff to explain
• Demand your Finance team to provide
management accounting information
116. Be focus
• Core competence
• What is your strength?
– You can think more but you can only do
little
• Legal entity concept
117. Avoid Over-Trade
• Wear the right hat
• Continuous checking the size of your
head and the size of your hat
• the measuring tools are
– management accounting reports
– numeric analysis from your finance staff
– Regular meetings with management team
118. • Trust
– Build the atmosphere of entrust
• Transparency
– Everyone knows the norm, the way and its
rationale within the organization explicitly
• Social Capital
– Well-connected within the organization
119. Power
• How to demonstrate power?
• People who have it deny it
• People who want it try not to appear to
be seeking it
• People who are good at getting it are
secretive about how they got it
• People who have it may not know how
they got it, and they do not know when
they will lose it
120. The critical is
• Why don’t you define power explicitly?
– Knowledge and application is power
– Execution is power
– Power ≠ Complacency
– Power ≠ One voice
– Power ≠ Unidirectional communication
– Power ≠ Blind compliance
– Power ≈ Influence
– Power ≈ Humility
– Power ≈ Collaboration
– Power ≈ ……..
121. To be an authentic leader
• Be bold to face our fears
• Ready to challenge our assumptions
• Be able to change our self-perception
• Empowered to get the intelligence of
everybody, not from thyself
Managing others by defining Yourself
122. The intelligence to raise Question
Techniques
• 5-Why
• Not a shame if not knowing the answer,
what critical is no pretense of
knowledge
• Extend the base of knowledge providers
• Empathy
• No rush for perfect answer
Management By Question