This document discusses ways to improve the airport experience for guests through technology and design innovations. It highlights using iPads to provide personalized recommendations and information to guests, reimagining physical spaces in terminals through new boutique-style designs, and enhancing services like dining, retail, gaming and loyalty programs. The goal is to create a more connected, curated experience that changes how guests view time at the airport.

1. Rick Blatstein
CEO

2. We meet at a moment of
INCREDIBLE OPPORTUNITY.

4. Guests are more connected
THAN EVER BEFORE.

6. Personalization
Providing a curated
experience.

7. Recommendation
Engine
Industry-leading data that
drives results.

8. Language Support

9. Retail
Connecting guests to all
the airport has to offer.

10. Duty Free
Connecting guests to all the
airport has to offer.

12. Loyalty Programs
A fully integrated experience.

13. Gaming
An evolving experience.

14. The largest consumer-facing iPad deployment in the w
orld.
And counting…

15. Double-Digit Increase
When concept converted using iPads.

16. Changing the mind-set of NEEDING to get to the airport early
to WANTING to get to the airport early.

17. The BOUTIQUE AIRPORT
Newark Liberty Airport, Terminal C

18. ELEVATING the dining experience
LaGuardia Airport, Terminal C

19. RE-IMAGINING the physical space
Newark Liberty Airport, Terminal C

20. SECTION: Better By Design
RE-IMAGINING the physical space
Newark Liberty Airport, Terminal C

21. LGA Food Hall Grab n Go
The MODERN food hall
LaGuardia Airport, Terminal C

22. LGA Food Hall Dine In
The MODERN food hall
LaGuardia Airport, Terminal C

23. By MORNING
Newark Liberty Airport, Terminal C

24. By AFTERNOON
Newark Liberty Airport, Terminal C

25. Together, we can
ELEVATE THE EXPERIENCE.