Kami Ho has over 15 years of experience in quality control, data entry, and research within the banking and title industries. She is detailed-oriented and self-motivated with a proven track record of meeting high production goals. Her areas of expertise include quality control, data analysis, correspondence, and research and development.

1. KAMI HO
3811 Red Oak St, Sachse, TX 75048
469-688-1272 kamiintx@yahoo.com
SUMMARY OF QUALIFICATIONS
A detailed oriented, self-motivated with experience in quality control within the banking
and title industry. Works well independently and values team membership.
Areas of expertise:
 Quality Control
 Analyze Data
 Data Entry
 Correspondence
 Research and Development
SIGNIFICANT WORK EXPERIENCE
Stewart Title Guaranty Company, Richardson, Texas
Foreclosure Specialist II (6/2014 – 11/2015)
Expanded the centralized team to create ownership for the service release process
providing timely and effective notification to the attorney network and associates of
upcoming service transfers. Preparing and issue Title Policy to ensure with all current
situation and meet standard requirements regarding each states. Verify and list correct
addendums, calculate for premium rate, select proper property type, input correct
transaction codes, borrower and lender information, etc. Email and upload policy to
customer website.
Reviewed title exams for accuracy, completeness, and compliance prior to forwarding to
attorney. Validated all vesting, mortgages, liens/judgments were accounted for and
documents correctly on the title exam. Reviewed legal description for precise property
description to validate property location
 Received recognitions for top production and volunteer for special
projects within the department
Landsafe Default, Inc / Bank of America, Richardson, Texas
Quality Assurance / Default Servicing (4/2009 – 5/2014)
Reviewed title exams for accuracy, completeness, and compliance prior to forwarding to
attorney. Validated all vesting, mortgages, liens/judgments were accounted for and
documents correctly on the title exam. Reviewed legal description for precise property
description to validate property location
 Received numerous recognition for top production and quality in
completing at least 50 files per day at 98% or more accuracy
 Workflow coordinator to prepare daily pipeline logs and reports,
assign/remove files between associate, manage aged/rush files
 Being as a Subject Matter Expert to assist other associates and train new
hires

2. Landsafe Default, Inc / Countrywide, Richardson, Texas
Loan Services Specialist (4/2008 – 3/2009)
Ensure all products meet the guidelines that satisfy customer’s requirements. Validated
all vesting, mortgages, liens/judgments were accounted for and documents correctly on
the title exam. Reviewed legal description for precise property description to validate
property location.
 Received numerous monthly recognition and bonus for being top
producers and quality that meet/exceed department goal
 Being an On Job Training to assist other associates and train new hires
Capital One, Plano, Texas
Commercial Loan Processor (11/2007 – 4/2008)
Receive and create new loan package in system by selecting and inputting all needed
information from brokers. Run credit report, select loan program to fit to each mortgagee
situation. In charge of appraisal order to national appraisal reviewer. Closely follow up
and collect all conditions needed from brokers and put together for approved file before
submit to closing (such as rent roll, contract commitment, lease, income, hazard
insurance, title insurance, tax certification, wiring, survey, etc.) Contact and order
environmental insurance approval from Zurich North America. Responsible to cancel and
denied files status and ship to warehouse on due date.
 Always finish the pipeline early or on time and received monthly bonus
for outstanding pipeline manage.
Greenpoint Mortgage, Plano, Texas
Residential Loan Processor (5/2005 – 11/2007)
Responsible for building the customer base in corporate database. Established and set up
new accounts to operate including all required information. Transfer all correct
documents to underwriter to review, assist underwriter for any missing/incorrect
documents. Contact customers for any missing/incorrect documents.
 Received numerous awards from monthly Town Hall meeting for always
finishing up pipeline early or on time.
EDUCATION AND PROFESSIONAL TRAINING
Bachelor degree – Business Administration of Management, University of Texas at
Dallas (5/2005)
Company sponsored training:
 Trained as an On Job Training and Subject Matter Expert to help
associates learn job function
 Trained as a Workflow Coordinator
 Excel and Word documents