Roberto M. Montemayor has over 15 years of experience in import compliance, customer service, and document processing. He currently works as an Import Compliance Administrator for Abbott Hematology, where he researches and resolves import compliance issues. Previously, he held roles as a Receiving Assistant, Customs Entry Writer, Customer Service Agent, Document Specialist, and Baggage Screener. Montemayor has a Bachelor's degree in Business Administration and is proficient in Microsoft Office, import compliance, customer service, data entry, and scanning documents.

1. Roberto M. Montemayor
300 Third Street, #303
San Francisco, CA 94107
H: (415) 385-4625 e-mail: tennis4roberto@yahoo.com
WORK EXPERIENCE:
03/14 – Present Import Compliance Administrator
Abbott Hematology (Spectraforce Technologies, Inc.) , Santa Clara, CA
 Research and resolve import compliance issues to meet overall departmental objectives.
 Audit and analyze post entry documents.
 Research and investigate missing import documents.
 Research and reconcile inaccurate import data.
02/13 – 02/14 Receiving Assistant
The Gladstone Institutes (OfficeTeam), San Francisco, CA
 Receives and signs for package deliveries from several carriers.
 Opens each package and verifies contents match purchase order and packing sheet.
 Delivers packages in a timely manner to staff members and pay attention to perishable items.
 Maintains storeroom inventory by writing replenishment purchase orders on weekly basis .
07/11 – 02/13 Customs Entry Writer / Air and Ocean Import
Agility (OfficeTeam), Burlingame, CA
 Responsible for preparing and managing all documentation to clear goods through U.S. Customs.
 Creates and files customs entries using Agility’s ABI system.
 Ensures completed entries are in compliance with U.S. Customs laws.
 Basic knowledge of Harmonized Tariff Schedule and Customs regulations.
04/10 – 07/11 Customer Service Agent
Enterprise Holdings, San Francisco, CA
 Greets customers properly, identify and attend to customer by name and verify rental agreement.
 Provides superior customer service.
08/06 - 03/10 Document Specialist
Image Solutions, Inc., San Bruno, CA
 Reviewed and analyzed created bookmarks, master table of contents and hypertext links .
 Worked with high speed scanners to process large volumes of paper documents .
 Prepared and organized documents in preparation for scanning.
11/02 - 07/06 Baggage Screener / CTX Machine Operator
Covenant Aviation Security, L.L.C. / San Francisco International Airport, South San Francisco, CA
 Worked with cutting edge electronic detection machine in screening passenger’s baggage and cargo .
 Required working various shifts, weekends, holidays and overtime.
PROFESSIONAL SKILLS:
 Experienced in Microsoft Office Suite (Word, Excel and Outlook).
 Skilled in Import Compliance, Customer Service, Data Entry and Scanning Documents.
EDUCATION:
California State University, Hayward
Bachelor of Science Degree in Business Administration
REFERENCES: Available upon request