Ronald Mills is an experienced golf management professional seeking a new position. He has over 15 years of experience in golf operations management, staff supervision, sales, marketing, and customer service. He holds a Bachelor's degree in Professional Golf Management from Arizona State University and is a Class A member of the PGA. References praise his skills, dedication, and strong work ethic.

1. RONALD MILLS
2548 E Glade Avenue § Mesa, AZ 85204 § 520.991.0402 § ronmills@pga.com
Experienced Golf Management Professional
Experienced and forward-thinking golf management professional with a proven track record of coordinating
large-scale events, demonstrating superior customer service skills, delivering creative problem solving, and
remaining composed throughout business challenges. Ability to maximize resources, partner with internal and
external stakeholders, and identify methods for continuous improvements.
Areas of Expertise
§ Golf Operations Management
§ Staff Supervision and Guidance
§ Mentoring and Training
§ Sales and Marketing Initiatives
§ Team Collaboration Skills
§ Strong Technical Abilities
§ Effective Communication Skills
§ Solution Identification
§ Multiple Priority Management
§ Process Improvements
§ Resource Maximization
§ Leadership Abilities
Professional History
WE-KO-PA GOLF CLUB, ASSISTANT GOLF PROFESSIONAL, FORT MCDOWELL, AZ MARCH 2013 – DECEMBER 2015
§ Initially started with We-Ko-Pa Golf Club performing in two positions, demonstrating expertise as an
assistant and also supervising a staff of 25 outside service individuals during first year of tenure.
§ Manage daily golf operations during absences of the Head Professional and First Assistant.
§ Mentor, coach, and train new staff members and coordinate scheduling and training opportunities.
§ Implement social media initiatives for the golf club, scheduling and posting photos and updates to
various sites, including Facebook, Twitter, and Instagram.
ANCALA COUNTRY CLUB, PLAYER SERVICES, SCOTTSDALE, AZ OCTOBER 2011 – MARCH 2012
§ Served in a primary role as an intern in Player Services toward fulfillment of PGA requirements to gain
election to the PGA. Demonstrated professionalism at all times during tenure.
§ Provided communication and teamwork to all stakeholders during time within the position.
APPLE, RETAIL SALES, TUCSON, AZ DECEMBER 2004 – DECEMBER 2010
§ Started in a sales floor position and, due to exceptional performance, evolved into a sales team leader
position. As an Apple team leader, led sales and customer service training initiatives for over six years.
§ Built relationships with new and existing customers, ensuring continuous communication, identifying
unique customer needs, and resolving sales and technical challenges as required.
Education
Bachelor of General Studies – Professional Golf Management, Arizona State University
PGA Teaching and Business Seminar
Selected Accomplishments
Class A Member, Professional Golfers Association of America, 2013
THREE-TIME CLUB CHAMPION LA PALOMA COUNTRY CLUB, TUCSON, AZ
Additional Skills
• Proficient in MS Office and Apple software, including Pages, Numbers, Keynote, iPhoto, and iMovie
• Skilled in inventory control, handicaps and tournament operations
• Proficient with IBS reservation and retail application, maintaining a customer database of 2,500+

4. October 26, 2015
PGA Members
To whom it may concern:
It is with great pleasure that I recommend Ronald Mills for a position with your facility. Ronald is a
graduate of the PGA Golf Management Program at Arizona State University. He is motivated,
dependable, and his dedication to the game of golf was reflective in his actions in and around the PGA
Program. Ronald made a tremendous impression on this program and the students he came in contact
with. His sociable personality, maturity, and professional attitude have him as one of the top graduates
from our PGA Golf Management Program.
I have known Ronald since 2010 when he began his education at Arizona State University. While
obtaining his degree from ASU he showed determination to succeed, growth through education and
academic achievement. I assure you Ronald possesses the skills necessary to help guide a golf facility
such as yours. Based on Ronald’s academic performance, he possesses both the knowledge of golf
facility management and fully understands the business of golf.
I had Ronald in several classes and he showed that he was an outstanding student and he was dedicated to
learning while completing his degree. Ronald was the first to volunteer for events within the PGM club
and assisted with many community outreach programs. His communication skills are excellent, and he is
committed to maintaining the high standards of excellence associated with graduates of the PGA Golf
Management Program at Arizona State University.
I recommend Ronald without any reservations for a position at your facility. If you have any questions
regarding Ronald’s background or experience please do not hesitate to contact me via email
Geoffrey.Huston@asu.edu or by phone 480-727-1181.
Sincerely,
Geoffrey Huston
Geoffrey Huston, M.S., PGA
Undergraduate Coordinator, W. P. Carey School of Business at Arizona State University
Formerly Director PGA Golf Management at Arizona State University