Fahmida Begum Murphy is an experienced techno-functional professional with a Bachelor of Science in Information Systems Management and a Master of Science in Physics. Her extensive work history includes roles as an ERP Functional/Data Analyst, Reporting Analyst, and Procurement Specialist, mainly focusing on business process improvements, data management, and reporting within various ERP systems like PeopleSoft and Workday. She has a strong technical skill set encompassing programming and reporting tools, along with a proven track record of collaborating with stakeholders to meet business requirements and facilitate system conversions.

1. FAHMIDA BEGUM
Murphy, Tx-75094
(718) 316-8048 (Mobile)
(fah_begum@hotmail.com)
OBEJECTIVE:
Looking for a challenging position where my extensive experience in techno functional areas will be fully
utilized and where advancement is based upon my professional skills and contributions.
EDUCATION
Bachelor of Science in Information Systems Management – York College, City University of New York
Masters of Science in Physics – University of Dhaka
Honors: Recipient of Computer & Mathematics Scholar Support Coalition (CMSSC) Scholarship
Dean's List for Fall 2004, Spring 2005, and Fall 2005; Summa Cum Laude (Honor) recipient
Project: http://students.york.cuny.edu/~fbegum; Designed and implemented a database using Oracle
(10g)
PROFESSIONAL SKILLS
• Language: C++, Visual Basic, SQL
• Reporting tool: Microsoft Access, P/S query, Query Manager, SQL developer,
• Database: PeopleSoft 8.8/9.0, SAP (SRM/ECC 6.0), WorkDay, Yardi
• Modules: Purchasing, eProcurement, Accounts Payable, General Ledger, Vendor, Benefit (HRMS), Portfolio
(RE), Lease (RE), Employee
• Software: Microsoft Word, Power Point, Excel, Photoshop, Visio, Outlook, MS Project
PROFESSIONAL EXPERIENCES
Verizon -Irving, Tx Mar 2016 to Dec 2016
ERP Functional/Data analyst (Global Real Estate)
• Interact with stakeholders to elicit, help articulate, and document business and reporting requirements for the
Tririga conversion project and then translate those into the development and delivery of the final product
• Partake in Phase I design sessions for the Tririga conversion of different GRE modules (Portfolio, Lease,
Retail, Payments)
• Document, sort and organize all the business requirements and action items for each component and
coordinate with different teams to ensure deliveries of these items

2. • Upload and manage documents in shared folder for the entire Tririga conversion project
• Compile and manage data-mapping file for different modules and components
• Ensure accuracy on FDD (Functional Design Document) and IDD (Integration Design Document) for the
conversion project and make sure all requirements are noted correctly
• Translate business requirements into process/system impacts and functional requirements, and
identify/assess potential data source
• Collaborate with business and IT partner teams to develop business processes and rules
• Compile and Manage business requirement documents (BRD) for different integrations needed for GRE
business and data flow by coordinating and meeting with different user groups
• Worked on consolidating requirements for different feeds and provided suggestion in-order-to better control of
data flow and save expenses by minimizing feed and feed data
• Explore and understand various functionality in Tririga in-order-to support Verizon business needs and assist
end users after conversion
• Member of support team to troubleshoot different issues related to GRE business involving different
databases (PAMS, CRESS, Yardi, BIG)
• POC (Point of Contact) to maintain Vendor component in Yardi database
• Manage requests for user access or update requests including password reset requests
• Take care of IE issues related to new user accounts
• Manage and troubleshoot different issues related to ‘Property’ module such as maintaining correct data flow,
inactivating Properties based on business rule, updating Employee, etc.
• Clean up duplicate data for Property by doing data analysis from various data sources and coordinating with
different team
• Manage ETL issues, identify and correct exceptions, submit files for ETL via front end or via third party
technical team depending on issue type
• Manage, identify and resolve issues related to workflow/PO/invoice
• Coordinate with different user team, technical team and management to resolve any issue
CompuCom Systems, Inc. -Dallas, Tx Oct 2014 to Jun
2015
Reporting Analyst (Human Resource)
• HRIS Reporting support (create, schedule, update) for Headcount, Terms, Hires, LOAs, PTO, Compensation,
Benefits, etc. using both PeopleSoft and Workday
• Responsible for Ad-hoc reports for Sr. Management, Legal, Sales and Communications
• Communicate and coordinate with all user groups to collect the list of reports/queries to be converted
(PeopleSoft to Workday) and maintain the list
• Responsible for identifying, sorting, categorizing and prioritizing 200+ HRIS reports/queries for the conversion
(PeopleSoft to Workday)
• Liaison between end users and Workday team to make sure that conversion is done properly meeting all
criteria and policy

3. • Test and troubleshoot all the reports to be converted and communicate with both user group and Workday
team to resolve and debug any report if needed
• Coordinate with users to test and approve reports
• Arrange meetings with different user groups to discuss requirements for reports in new (Workday)
environment and suggest solutions
• Document new requirements as per users’ need for various reports
• Identify similar reports used by different users/groups and coordinate with them to reduce the redundancy by
providing single report
• Compile training materials as well as train end users to create and edit reports in new system
• Document and maintain the list of reports/queries for different user groups on both PeopleSoft and Workday
• Assist in data analysis and data entry needed for the conversion
• Works on assignments that are diverse in nature where analysis of data requires evaluation of identifiable
factors
• Queries for analytical tasks and for reports. Testing to identify and troubleshoot issues as well during
conversions/upgrades
Blue Lynx Media -Lewisville, Tx May 2014 to Aug 2014
PeopleSoft Functional Analyst (Accounts Payable)
• Assisted team in data analysis for acquisition by sorting, cleaning, mapping and categorizing Vendor data
• Uploaded data in system using Excel to CI (Component Interface) utility
• Supported implementation of new business policy as a result of split of different subsidiary
• Supported UAT tests which include identification and preparation of UAT test scripts, fit-gap analysis,
coordination with IT, resolve issues and troubleshoot
• Tested different functionality on PeopleSoft Accounts Payable modules (Voucher/Payment) as part of UAT
and Smoke-test
• Created ad-hoc reports using Query Manager (SQL) to meet client requirement
• Carried out go-live activities and post implementation support
• Prepared training document for end users
Verizon -Irving, Tx Apr 2013 to May 2014
Procurement Specialist
• Managed client stakeholders by interacting with internal Buyers
• Managed and process volume locally & also develop good business knowledge to support live production
• Client SPOC for buyer interaction
• Managed open orders and daily volume of PO management (creation, maintenance, contracting) in SAP
• Supported the conversion of vendor database from legacy to SAP
• Responsible for creating and maintaining new Vendors in SAP for both A/P and Procurement

4. • Created user guide to support end users as well as the team
• Assisted/trained end users to understand the change of functional and operational requirements due to
conversion
• Managed Procurement Match Errors, Received not invoiced, and invoiced not received activity
• Handled expedited orders
• Performed PO history research in SAP- close open orders
Metropolitan Transportation Authority
(Business Service Center) -New York, NY Aug 2007 to Feb 2013
Senior Operations PeopleSoft Analyst (Procurement)
• Assisted in PeopleSoft Financials upgrades from 8.8 to 9.0 which included data clean up, data warehousing,
data mapping, fit-gap analysis, quality assurance (QA), migration, and reconciliation
• Responsible for providing a unique all-agency annual report. Arranged all-agency meeting, gather
requirement, analyze, suggest solutions. It was done by multiple meetings and brainstorming among all
• Provided subject matter expertise in PeopleSoft functionality and related business process to support
migration team from requirement gathering through implementation
• Wrote and executed SQL scripts to validate conversion data, configuration and troubleshoot
• Implemented and optimized the use of PeopleSoft in Procurement, eProcurement, materials management by
consulting across all nine (9) agencies and identifying potential process improvements
• Researched and documented various customizations and functionality to ensure that all agency requirements
are met
• Provided guidance and training to users on how to use the system more effectively to ensure that all agency
policy and regulations are followed
• Developed and updated operating procedures and training materials as needed
• Wrote scopes of work and functional specifications for various requirements like customization, enhancement,
SQR (report)
• Assisted HR (Benefit) in analyzing data and creating report. Tasks involved from extracting data, compiling
report, resolving error and uploading to insurance company’s database
• Implemented SQR for the All Agency Annual Procurement Report that is mandated by New York State, which
involved writing the IT specification, testing and correcting the SQR criteria to meet the State Requirement,
and composed a detailed User Manual to train and support end-users
• Team Lead responsible for PeopleSoft Application support, troubleshooting, researching and testing that
involved various PeopleSoft ERP modules such as Purchasing, eProcurement, Accounts Payable, Project
Costing, Commitment Control, Vendors, etc
• Integrated across all agency teams to document, research and troubleshoot intermediate issues that might be
functional as well as technical
• Wrote SQL to update various functional areas to troubleshoot or validate data and co-ordinate with IT to
execute. Troubleshot different issues by analyzing data from various sources

5. • Liaison between IT and Security to identify and resolve various high-level all agency issues that cannot be
resolved front-end
• Mentored, coached and supported other team members as needed
• Supported small-to large-scale projects for PeopleSoft implementations and modifications
• Generated/compiled various reports using SQR, Crystal report, Excel
Metropolitan Transportation Authority (Headquarter) - New York, NY April 2007 – August 2010
Procurement Administrative Coordinator
• PeopleSoft ‘Super User’/‘Help Desk’ for Procurement
• Provided technical and functional support in various PeopleSoft modules such as eProcurement, Purchasing,
Vendor, Accounts Payable, and Commitment Control to end-users
• Managed the coordination, analysis and assignments of requisitions in database
• Responsible for requirement gathering during Shared Service implementation
• Discussed with end users ideas on how to improve the system
• Compiled various reports (eg: Annual Procurement Report, Quarterly Report, SIC code reports, Open Status
Reports, etc.)
• Created PeopleSoft queries for ad hoc reports and requests
• Maintained vendor database
• Performed background investigations on vendors for potential contract awards
• Primary contact for prospective bidders’ list & inquiries
• Ensured that internal clients adhere to PeopleSoft standards and procedures
• Coordinated and performed monthly and yearly database clean up processes
• Resolved various technical and business process issues related to different PeopleSoft modules
• Liaison between IT development and end-user community
• Collaborated with technical teams in testing and approving various customizations/updates in the database
while ensuring compliance with corporate standards
• Wrote scope documents and specifications for Procurement Division regarding PeopleSoft issues
• Interacted with technical teams, Accounts Payable, and Budget personnel to ensure consistency and clarity in
operation procedure
• Partook in decision-makings on adjustments to Procurement’s business processes due to the PeopleSoft
Implementation
• Participated as a SME (Subject Matter Expert) for MTAHQ Procurement to assist with the BSC (Business
Service Center) implementation of PeopleSoft. Responsibilities included but not limited to: testing various
functionality, training end users, etc
Human Resource Administration (Management Information System) Jun 2006 to Mar 2007
Contract and Procurement Analyst
• Prepared New Award Requests including the pre-solicitation review activities

6. • Maintained and reviewed financial statements, documentations and justifications of specified project
initiation
• Assisted in preparing and coordinating IT related bid specifications
• Prepared required documents for the Office of Budget Administration (OBA) to secure funds for various
contracts
• Interacted with the OBA analyst to track the status of requests
• Assisted in monitoring contractual and financial reports
• Coordinated with Project Managers in generating contract plan for each fiscal year, which outlined the
projected expenditures for MIS contract continuations
• Provided analytic support for all aspects of the Procurement Policy Board requirements for advertising and
Releasing Solicitations and Project Definitions to the vendor community
MTA New York City Transit (Corporate Communication) Feb 2006 to May 2006
Staff Analyst II
• Printed AFC (Automated Fare Collection) screen to verify the preciseness
• Retrieved customer information record from the PIC database
• Performed data processing, research and analysis in order to resolve customer complaints related to
MetroCard issues using various databases

7. • Maintained and reviewed financial statements, documentations and justifications of specified project
initiation
• Assisted in preparing and coordinating IT related bid specifications
• Prepared required documents for the Office of Budget Administration (OBA) to secure funds for various
contracts
• Interacted with the OBA analyst to track the status of requests
• Assisted in monitoring contractual and financial reports
• Coordinated with Project Managers in generating contract plan for each fiscal year, which outlined the
projected expenditures for MIS contract continuations
• Provided analytic support for all aspects of the Procurement Policy Board requirements for advertising and
Releasing Solicitations and Project Definitions to the vendor community
MTA New York City Transit (Corporate Communication) Feb 2006 to May 2006
Staff Analyst II
• Printed AFC (Automated Fare Collection) screen to verify the preciseness
• Retrieved customer information record from the PIC database
• Performed data processing, research and analysis in order to resolve customer complaints related to
MetroCard issues using various databases