1. HARRY E. CHILDS, JR.
U.S. Air Force Veteran Honorable Discharge 08/1977 512-435-7883 h.harrychilds@gmail.com
Summary
Software QA Test professional with over 10 years of experience testing web based and client server software
using multiple methodologies including Agile. Documented defects, test cases and test plans. Major strengths
include customer service, communication, organizational, analytical, and problem-solving skills to identify
software defects. Acknowledged for on-time delivery of written test cases and discovering defects.
Experience in:
Windows XP and Win7 Proficient QA Complete
Mac OS X (10.6.8) Proficient JAMA and JIRA Product Development Tool
Salesforce Cloud Computing HP Quality Center
Electronic Health Records
TSYS Collections System
TOAD
Business Objects
CACS (Computer Assisted Collections System)
Accounting Applications
Microsoft Office Applications
IBM Cognos
SharePoint
Electronic Testing Tools
Change Control Processes
Bugzilla
TFS (Team Foundation Server)
SQL Developer
MS SQL Server
MySQL
Agile Testing Methodology
ADA Compliances
Experience
PEAK PERFORMERS - TXDMV AUSTIN, TX
Software QA Test Professional December 2015-September 2016
Assessed and validated data for the Salesforce e-Licensing system to be implemented by TxDMV for the
licensing of new and used automobile dealerships, salvage businesses, manufacturers, distributors, and
representatives. Attended Joint Application Design meetings at the beginning of the Salesforce e-
Licensing project. Actively participated in weekly status meetings. Reviewed Business Rules (BR’s), Use
Cases, Business and Functional Requirement Documents (BRD’s and FRD’s) for accuracy. Wrote and
edited test cases from BR’s Use Cases, BRD’s and FRD’s. Imported test cases into JAMA as the main
repository for documents. Evaluated system and UAT functionalities. Utilized JAMA and JIRA to manage,
track, and store all tests and defects for complete traceability. Executed test cases to prove product
conformance. Provided developers with detailed defect documentation for replication, management,
and resolution of software issues. Prepared reports for managers and developers. Analyzed test results.
Supported UAT clients in the evaluation and validation of test cases and system stability. Set up user
accounts, workstations, etc. Guided my team to complete all tasks and deadlines on time.
INTRATEK COMPUTER INC - TXDMV AUSTIN, TX
Software QA Test Professional September 2014-August 2015
Executed system test, UAT, regression, and ad-hoc test cases on TxDMV Point of Sale (POS) system,
IVTRS the TxDMV online vehicle registration application, and IBM Cognos. Utilized RTS Core, MVINet,
and TOAD to confirm POS and Cognos database updates. Assessed and validated test data, analyzed test
results, and prepared reports for managers and developers. Executed defects for product non-
conformance. Edited and wrote test cases. Utilized JAMA to manage, track, and store all tests and
defects for complete traceability. Assisted developers in defect replication and resolution. Supported
UAT clients in the evaluation and validation of test cases. Maintained the site workstation account
tracker for the POS system. Attended daily triage meetings. Executed printer testing, configuration, and
setup. Set up user accounts, workstations, etc.

2. KELLY SERVICES – WAYNE AUSTIN, TX
Software QA Test Professional November 2013-September 2014
Prepared test setups required for test execution. Executed test cases on Point of Sale (POS) systems in
an Agile testing environment. Raised defects for product non-conformance. Assessed and validated test
data, analyze test results, and prepare reports for managers and developers. Edited and wrote test
cases. Utilized QA Complete to manage, track, and store all tests for complete traceability. Employed
TFS to submit bug reports to development. Set up and imaged POS system configurations and
peripherals.
INTERSYSTEMS CONSULTING – HEWLETT-PACKARD AUSTIN, TX
Software QA Test Analyst Lead August 2012-September 2012
Reviewed business and technical requirements wrote test plans and executed test scripts, and UI, SIT,
and UAT testing of web-based changes following ADA compliances in the Hewlett-Packard Home &
Home Office site. Assessed and validated test data, analyzed test results, and prepared reports for
managers and developers. Created and executed queries for data extraction relating to testing,
production support and validation analysis. Utilized the web backend and SQL Developer to analyze
the effects of web page modifications. Employed HP Quality Center to manage, track, and store all
tests for complete traceability.
CGI ROUND ROCK, TX
Software QA Test Analyst June 2009-March 2012
Evaluated business requirements, wrote and implemented test plans and scripts, utilized ADA
compliances, and provided end-to-end testing of software code changes, systemic modifications,
change control processes, and collection strategy changes for the CGI network collections system
used at DFS (Dell Financial Services) in an Agile testing environment. Assessed and validated test
data, analyzed test results, and prepared reports for the management. Authored Business
Requirement Documents for collections system release change requests. Accountable for
administration of user ID’s for several systems. Created and executed SQL queries for data extraction
relating to testing, production support and validation analysis using Microsoft SQL Server 2003 and
MySQL. Supported daily production reporting, troubleshooting, and resolution of incidents. Acted as
the liaison between multiple third party systems used by DFS that communicate with the CGI
collections system environment. Employed HP Quality Center to manage, track, and store all tests for
full traceability.
DELL FINANCIAL SERVICES ROUND ROCK, TX
Software Test Engineer II March 2007-June 2009
Duties consisted of reviewing business requirements, project planning, writing and implementing test
plans, and scripts, utilizing change control processes, and providing end-to-end testing of software
code changes and collection strategy changes in an Agile testing environment. Wrote and executed
SQL queries in Microsoft SQL Server 2003 and MySQL, analyzed the resulting test data, verified
results, and prepared reports for the business partners. Discovered flaws in the software changes on
several occasions; thus preventing catastrophic changes from reaching the production environment.
Utilized HP Quality Center to manage, track, and store all tests for full traceability. Trained and
mentored two members of the team in the TSYS collections system.
Education
Business Administration, Concordia University, Austin, TX 78705, 1997
Quality Improvement through Defect Prevention, Fisher Controls International, Austin, TX, 1985
AAS, Laser Electro-Optics, Texas State Technical College, Waco, TX 76705, 1981 – 1983
Life Sciences, Austin Community College, Austin, TX, 1978 – 1979