Neha Verma has over 6.5 years of experience in software manual testing and application support in banking and telecom domains. She has experience in functional, non-functional, database, end-to-end, system integration, GUI, and other types of testing. Neha has worked as a quality analyst and technical analyst for companies such as Sapient and HCL Comnet. She holds a Bachelor's degree in Computer Science and Engineering.

1. Neha Verma | Software Testing Engineer
Neha.verma16676@hotmail.com
+919717772066
Profile Summary
 6.5+ years of experience in Software Manual Testing and Application Support in Banking & Telecom Domains
 SCSA-I (Sun Solaris System administration Certified Tester.( Registration number:-R10SYD54A)
 Hands-on experience on Web based, product testing and Application Support in Banking,
E-commerce & Telecom Domain.
 Firm knowledge of different phases of Software Testing Life Cycle (STLC) and Software Development Life Cycle
(SDLC)
 Have good experience on various testingtypes like Functional and Non-Functional, Database, End to End, System
Integration, GUI/Creative, SEO and container tags verification, Browser Compatibility and CMS driven testing.
 Skilled in testing web-applications on the mobile and tablet [Responsive/Non Responsive] and desktop platforms.
 As quality engineer, I gather Business Requirements and create Test Strategies, test plans and work on
requirement traceability matrix. Some of the highlights that I do in my current profile are :
 Test Estimation and Defects Analysis and Test Reporting
 Conducting Triage Calls and Prepare KT Plans for new joiners in the Team.
 Follow Agile model and ensure the Quality and Security audits are compliant.
 Worked on SQL platform that helps with execution.
Professional Experience
Sapient, Gurgaon Associate Quality Analyst, L2 June 2010 – Present
HCL Comnet, Gurgaon & Noida Technical Analyst March 2007 – June 2010
Academics
B. Tech. (Computer Science & Engineering) 2006 Haryana Engineeringcollege, jagadhri
Projects
Project: Worldwide rollout and ongoing testing and operational support for client’s customer facing e-commerce
website
Client: Unilever
Role: Offshore Quality Team Lead and Quality Assurance Engineer
Duration: July 14 – Till Date
 Functional, User Interface, Content, & Compatibility Testing on mobile devices for client’s website
 Devised Testing Strategy, prepared Test Plans from User Requirement Specifications, executed Test
Scenarios and authored Test Reports for development team’sclient’s analysis and sign-offs
 Analyzed website traffic using Google Analytics and Unica and reported results to client management for
action
 Did accessibility testing using “Total Validator tool” and reported the issues to the accessibility team
 Prepared resource plans, developed schedules, allocated work to team members and tracked adherence to
project timelines
 Tracked delivery risks and managed client communication for test reporting
 Understanding of Agile workflow model.
Project: Vehicle Management which covers the vehiclefrom leasingand financingto acquisition through remarketing
Client: ARI Fleet
Role: Onshore Quality Team Lead and Quality Assurance Engineer
Duration: January 14 – July 14
 Handed the team of four people and Understood the requirements of the clients and discusswith them
about the changes, scopeand alterations to be made
 Daily sync up meetings with the team about the goals and plan and create traceability matrix
 Prepare user guide and take sign off from Clients.
 Discuss testing plans with clients and create test scenarios and test plans
 Tracked delivery risks and managed client communication for test reporting
 Understanding of Agile workflow model.
Project: Deployment of a new Content Management System (IBM FileNet) for client’s corporate staff and USTS
Compliance for Restricted/Confidential data in non-production environments
Client: Toronto-Dominion Bank
Role: Onsite Quality Assurance Engineer
Duration: Jan 11- Dec13
 Worked single handedly, direct with the clients and understood the requirements
 Database and Workflow Testing for the new Content Management System

2. Neha Verma | Software Testing Engineer
Neha.verma16676@hotmail.com
+919717772066
 Developed Test Cases, prepared Test Data and Test Scripts, executed Test Scenarios and authored Test
Reports for development team’sclient’s analysis and sign-offs
Worked as a manual tester on some of more projects like HCAI, InsuranceBureau of Canada,Allianz Global Investors
Project: FirstGulf bank that provides financial servicesin variousbusinessand industrial areas with a wide network of
branches across the Emirates.
Client: HCL Comnet
Role: Technical Analyst
Duration: march 08 – April 9
 Handled IncidentsService Requests and User Communication
 Responsible for generating and tracking service tickets
 Did follow ups with L2 and L3 teams and ensured adherence to SLAs
 Wrote SQL queries usingjoins to verify results.
 Reported bugs in Quality Centre.
 Involved in walkthrough of test scenarios and testcases with business owners.
Worked on Teradyne from Mar 07 – Mar 08
TOOLS ,SKILLS AND LANGUAGES
 SQL, UNIX, MS Excel, MS Word, QTP,Tridion,Screaming Frog, Sharepoint
 HP Quality Center 11 , JIRA, VSS
 English,Hindi.
REWARDS AND RECOGNITIONS
 Won core valueaward in Sapient for the month of May 2012,
 Awarded with spot awards and recognition awards for contribution towards projectand defect solving.
 Received many clientappreciation mails for quality work delivered in given stipulated time.
 Participated actively in all company activitieslikeAll Hands Meet, Sapientsports week, Sapient Famil y day
celebrations and other floor events and other company as well as team level activities.
 Was awarded the best event manager award for organizingmega fest in collegein the year 2006