1. JAMES YI
San Jose, CA ● (206) 310-3540 ● jamesyi0129@yahoo.com
SUMMARY
Accomplished operations professional with extensive experience in international and domestic
logistics, shipping & receiving, inventory control, order fulfillment, new process
implementation, and materials planning.
EXPERIENCE
Veeco ALD, Inc. Fremont, CA
Sr. Shipping & Receiving Warehouse Specialist 12/2013 – Present
• Arranged all international and domestic shipments for the Fremont facility. Created and
implemented shipping, receiving and packing procedures. Received all parts and
shipments to facility including entry into SAP.
• Selected freight forwarders to handle international shipments that resulted in a cost
savings of 28% per year.
• Worked with customs brokers and crating vendors to ship large process tools and facilitate
expedited part delivery. Determined tariff codes for international shipments.
• Set up and managed the inventory of equipment and spare parts at off-site warehouses.
• Procure and maintain cleanroom supplies. Created cleanroom gowning process procedures
and training materials.
• Worked closely with the engineering team to better understand the functionality of parts
used on each tool and to facilitate quick turnaround of parts processed at cleaning vendors
and quality control on received components.
• Responsible for all onsite operations and facility maintenance including daily site
inspections, scheduling of facility preventative maintenance operations, as well as,
maintaining a clean, organized and safe environment.
• Utilized SAP to produce reports such as sales order backlog for spare parts, in-house
production work order status and inventory on hand to effectively communicate part
shortages and high risk items to project owners.
• Led the testing and implementation of a new SAP project based module (NPP) in order to
accurately capture financial expenses per project on a daily basis.
Serious Energy, Inc. Sunnyvale, CA
Sr. Marketing Fulfillment Operations Manager 4/2008 – 11/2013
• Managed an Assemble-to-Order (ATO) kitting and marketing sample fulfillment distribution
facility, shipping over $100K in marketing materials per year.
• Provided cost analysis of new sample sales kits to upper management and continuously
evaluated the batch shop assembly line process to ensure production efficiency is
maximized per kit.
• Participated in monthly sales meetings in order to accurately forecast future demand of
sample sales kits during a specified period.
• Effectively managed the delivery, arrival, and return of materials and equipment to over
10 tradeshows a year, and achieved 100% on time shipment.
• Implemented LEAN operations by executing Kanban and JIT systems to ensure materials
were on hand, but not in excess.
• Implemented a new marketing sample order fulfillment process through Salesforce.com,
which reduced fulfillment time from 72 hrs to 24-48 hrs.
• Negotiated fees and terms of relationship with small parcel service providers and LTL
carriers to reduced cost by more than 11% per year.
Amy Chang Insurance Agency Seattle, WA
Senior Sales Producer 4/2006 – 4/2008
• Co-owner of an Allstate insurance agency accountable for 90% of all new auto & home
policy sales in 2006 and 2008.
Speck Products Inc. Palo Alto, CA
Shipping Supervisor 3/2005 – 03/2006
• Managed shipping and order fulfillment of finished goods to retail, distributor, and
individual web orders.
• Worked with customs brokers and freight forwarders to meet trade compliance regulations
for international importing and exporting shipments.
2. • Implemented new inventory software that increased accuracy of data and decreased
shipping errors.
• Reduced overseas manufacturing lead times from 21 days to 7 days by working with raw
materials vendors, which also decreased the frequency of costly air shipments.
• Instituted metrics (KPI’s) to gauge the performance of 3 PL’s for warehousing, pick/pack
and fulfillment of all finished goods products to retailers.
• Created and implemented RMA process and procedures.
• Hired, trained and developed employees to work productively and be able to maintain a
high level of customer service.
Vialta Inc. Fremont, CA
Operations Analyst 02/2001-03/2005
• Responsible for the completion of retail and web sales from data entry to final distribution
of sold and consigned goods to the customer.
• Selected freight forwarders to handle international shipments that resulted in a cost
savings of 22% per year.
• Negotiated new rates with domestic carriers, which led to a cost reduction of 8% per year.
• Reduced costs of packaging materials by evaluating and negotiating pricing from vendors.
• Provided guidance of packaging and routing requirements to sales/marketing in order to
evaluate and set successful product pricing.
• Performed cost analysis of different shipping modes, including air freight, ocean container
and ground transportation for the delivery of products to multiple regions worldwide.
• Arranged weekly meetings with sales and engineering regarding incoming RMA’s to
determine the trustworthiness and status of each RMA per customer.
• Performed physical inventory cycle count, reconciliation, and root cause analysis for all
finished goods and accessories.
• Created and maintained procedures such as packaging, inventory control, finished goods
RMA, and shipping/receiving.
• Performed QA testing on incoming finished goods and returned product.
Discpak San Jose, CA
Supervisor of Operations 04/1995 - 01/2001
• Managed make to order assembly-line production, quality control, and shipping/receiving
to ensure company objectives were met.
• Created and successfully integrated new packaging procedures to increase productivity
levels.
• Calculated the profitability of each work order by reviewing pricing rates per customer and
performing time and capacity studies to identify areas for improvement in the production
process.
• Hired, motivated, and retained more than 20 employees through training, coaching and
individual development.
• Implemented Kan-ban scheduling strategy to reduce inventory levels to insure JIT
objectives were achieved.
• Responsible for all aspects of inventory control including expediting materials to and from
production floor.
• Responsible for the maintenance and inventory of all equipment and machinery used in
production.
• Received an award for most valuable employee.
EDUCATION
B.S. in Management, San Jose State University, 12/1999
In Progress - APICS Certified in Production & Inventory Management (CPIM)
SKILLS
SAP, Microsoft Great Plains, Oracle 11i, Salesforce, Microsoft Word, Excel, Outlook,
PowerPoint, FedEx Ship manager, UPS World Ship, QuickBooks, Fishbowl Inventory