The document is a resume for Ho Juan Yang, who has over 20 years of experience in operations, quality, and procurement for manufacturing companies. They currently work as a Business Development Manager and have previously held roles as Managing Director, Director of Operations, Manufacturing Manager, Materials Manager, and Quality Manager.

1. Ho Juan Yang
21 Hillview Avenue, # 05-02, Singapore 669556
Residence (+65) 63101892 Mobile (+65) 9017 4772
hojuanyang@yahoo.com.sg
SUMMARY
I am a senior operations professional with MBA and more than 20 years experiences in
manufacturing, quality and procurement in MNC, a Transformational leader, creating team
synergy, nurturing and motivating employees to achieve results; proficiency in English &
Chinese (written & spoken).
PROFESSIONAL EXPERIENCE
Business Development Manager
Yuri Radiance
Dr Jan’s Pte Ltd
March 2016 till Now
Role:
1) Marketing and Sales
2) Channel Management
3) Content Marketing
4) On Line sale
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2. Managing Director
Angels Medical Pte Ltd
Jan 2012 - March 2016
Role
1. Started up the company which is premier medical system integrator.
2. Business focuses on providing the elderly care equipment to nursing
homes reductions.
3. Formulate product and marketing strategy
4. Responsible for building relationship with Government Agencies and
Nursing homes
5. Monitor and manage day to day business
Director of Operations
Emerson Network Power Singapore
(Avocent Asia Pacific Pte Ltd)
Jan 2008 – 31 Dec 2011
Role
• Strategic formulation
1. Support formulation and translation of Global Ops Strategy and vision. Cascade
down to site specific strategic and tactical objectives.
2. Create and manage an annual business plan while continuously driving
expenses and implementing costs reductions.
3. Implement KPI metrics in coordination with company targets and cascade
initiatives down to individual employees.
• Supply Chain Management
1. Oversee all facets of the supply chain process including but not limited to NPI,
supplier selection, qualification, production ramp, sustaining and end of life.
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3. 2. Ensure strong relationships are maintained with Contract Manufacturer, suppliers
and 3PL.
• Production
1. Maintain an oversight role in production related activities (Shipping, receiving,
localization, eco upgrades etc.) and RMA activities in support of the region.
• . Organization Development
1. Continually assess and drive organizational improvements in both processes and
people. This includes driving process improvements utilizing tools such as lean
and six sigma principles.
2. Develop personnel within the organization by ensuring individuals have
performance management plans, training plans and career plans established.
3. Ensure a highly empowered workforce by developing personnel, cascading the
organization MBOs and rewarding performance.
• . Corporate Citizen
1. Actively support the total corporation and act on behalf of not only the site but
also the entire corporation.
2. Develop strong working relationships with peers in other regions.
3. Optimize geography and customer base and function in alignment with global
operations strategy.
4. Present KPI’s weekly and monthly or as requested
Key accomplishments
• Start up of Asia Pacific Head Quarter in Singapore from zero to a full-fledged
organization
- Hiring and training
- Looking for office space and warehouse
- Working with Government
• Achieved 100% on time delivery and zero defective return
• Improved inventory turn from 9 to 20.
• 3 x reduction in Freight cost
• Identified and trained new contract manufacturer resulted in US$ 3 million savings a
year.
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4. Manufacturing Manager (Operations Manager)
Agilent Technologies Singapore
2005 – Dec 2007
Role
• Head of Singapore Operations. Lead engineering manager, production manager,
quality manager and logistics manager to manufacture and deliver test and
measurement products to worldwide customers.
• Establish strategic intent, vision, strategy and objective.
• Ensure cascading strategies to all operations. Regular review of Results vs Plan
• Responsible for timely integration of HW and SW and installation of system
• Responsible for New Product Introduction (NPI)
• Ensure successful transfer of production to Contract Manufacturer
• Responsible for manufacture cost and cost reduction initiative
• Manage worldwide cross function supply chain
• Responsible for customer return and customer satisfaction
Key accomplishments
• Quality: Reduced Out of box defect to 0.2% and Annual failure rate to 0.75%
• Delivery: Improved On time delivery to 99%,
• Inventory: Reduced world wide Inventory to 50 days
• Cost: Improved Gross Margin to 75%, $5 millions savings/year
• Successful resolved customer issues, customer satisfaction rating >75%
Materials Manager
Hewlett-Packard / Agilent Technologies Singapore
1998 – 2004 (HP: 1998, Agilent: 1999 – 2004, Agilent is a spin-off company from HP)
Role
• Lead a team of managers, materials engineers and buyers performing sourcing,
qualification and supplier management.
• Establish procurement and cost reduction strategy
• Sourcing of materials
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5. • Selection and qualification of suppliers.
• Assurance of supply
• Support New Product Introduction.
• Negotiation and innovation for cost reduction
• Managing subcontractor and World wide inventory
Key Accomplishments
• Materials cost savings US$20 million a year
• Set up Supplier Managed Inventory System, where the Inventory is owned by the
supplier until used
• Raw materials inventory reduced from US$10 million to US$500k
• Successful sourcing from low cost regions, including China.
Quality Manager
Hewlett-Packard Singapore
1984-1997
Role
• Lead a team of managers, customer satisfaction engineers, quality/reliability
engineers and failure analysis engineers, performing quality education &
improvement, quality management, customer satisfaction improvement, reliability
test/analysis and component failure analysis.
• Establish quality vision and 6 sigma goal
• Implement quality initiative such as ISO 9001, ISO 14000 and 6 sigma improvement
• Address customer return and customer complain
• Ensure New Product Introduction meet quality goal & regulatory requirement
• Ensure design in and build in product quality
• Conduct root cause analysis and regulatory qualification.
Key Accomplishments
• Recognized as Guru of Total Quality Management.
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6. • Set up company wide quality management system, quality control circle
• Initiated Company wide 6 sigma program
• Get company certified to ISO9001 & ISO14000
• 10X quality improvement, product defects reduced to 3.4ppm
• Implemented Design in quality.
• Improved Japanese customer satisfactory index from unacceptable to excellent
Personal Strengths & Skills
Languages (Written & Spoken): English, Chinese
Skills:
6 sigma white belt
6-sigma quality improvement
Materials Management
Gross Margin improvement
Project Management
Strengths: Practical, realistic, matter of fact.
Decisive, quickly move to implementation.
Focus on getting result in efficient way
Have logical standard and good follow through
Academic Background
MBA Southern Cross University Australia
Professional Membership
Fellow Member, Singapore Quality Institute
Former member of Singapore Management Systems Standards Committee
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7. • Set up company wide quality management system, quality control circle
• Initiated Company wide 6 sigma program
• Get company certified to ISO9001 & ISO14000
• 10X quality improvement, product defects reduced to 3.4ppm
• Implemented Design in quality.
• Improved Japanese customer satisfactory index from unacceptable to excellent
Personal Strengths & Skills
Languages (Written & Spoken): English, Chinese
Skills:
6 sigma white belt
6-sigma quality improvement
Materials Management
Gross Margin improvement
Project Management
Strengths: Practical, realistic, matter of fact.
Decisive, quickly move to implementation.
Focus on getting result in efficient way
Have logical standard and good follow through
Academic Background
MBA Southern Cross University Australia
Professional Membership
Fellow Member, Singapore Quality Institute
Former member of Singapore Management Systems Standards Committee
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