Bu Ali Shah has over 35 years of experience in banking. He is currently the Head of Branch Operations at NIB Bank, where he oversees 171 branches across 11 regions. Previously, he held several senior leadership roles such as Cluster Head of Customer Services at United Bank Limited, where he managed over 500 branches, and Regional Head of Branch Banking at The Royal Bank of Scotland. He has extensive experience transforming and centralizing banking operations through mergers, acquisitions, and system migrations. Bu Ali Shah holds an M.Com from the University of Punjab and is proficient in several languages.