This document is a resume for Anupam Narayan Phanse summarizing his experience. He has over 17 years of experience in areas like project management, software development, and computer hardware maintenance. He is PMP and ITIL certified with a history of successfully delivering projects on time and within budget across various domains. He has strong skills in areas like Oracle, project planning, resource management, and leading teams. The resume lists his educational qualifications and detailed work experience, achievements, and projects handled.

1. Anupam Narayan Phanse (PMP, ITIL Foundation)
Mobile: + 91- 9819113539 ~ Phone (R): +91-22- 25321606 ~ E-Mail: anupam.phanse@hotmail.com
Senior level assignments in Project/Program Management with an organisation of repute
Location Preference: Mumbai
Experience Summary
 PMP & ITIL Foundation Certified Professional with over 17 years of IT experience in areas of Project Management,
Software Development and Computer Hardware Maintenance.
 Over 8 years of experience in Project Planning, Execution & Delivery of various projects.
 Over 11 Years of experience in the P&C Insurance domain and 3 yrs in the Airline Revenue Accounting domain.
 Proven ability to deliver substantial revenue, productivity, manages Fixed Priced, T&M and ‘mission mode’ projects.
 Worked extensively in areas of Financial Forecasting, Resource Forecasting, Revenue Recognition and Management
reviews.
 Was awarded the “Top Performer” in North America region of Mastek Ltd. for “Excellence in Gross Margin
Improvement”, in the year 2012.
 A Case Study of the MID1 project was published under the “Hall of Fame” section of the Organization Web Portal.
 Possess client site experience in various countries like New Zealand, Singapore, Philippines, Kenya, Cyprus and U.S.A
(Requirement gathering, implementation and post production support).
 Excellent people management, leadership, team building and mentoring skills developed through working closely with
the teams.
 Adroit at analysing system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for the
applications and presentations.
 Excellent problem solving skills, good communication and interpersonal skills.
 Extensive experience as an ORACLE Developer, Forms 6i/4.x/3.x, Reports 6i, Oracle Tuning Tools and Pro*C.
Career Contour
Mastek Limited, Mahape Project Manager Since Sep’07
Mphasis, Mumbai Project Manager May’07- Aug’07
Keystone Solutions Private Limited, Mumbai Project Lead / Functional Manager Aug’03- May’07
Tata InfoTech Limited, Mumbai Systems Specialist Apr’01- Jul’03
Kale Consultants Limited, Mumbai Systems Analyst Jan’98 - Mar’01
CADD Centre Scanning Technologies, Mumbai Senior Customer Support Executive Nov’96- Apr’97
AVC Incorporated, Mumbai Customer Support Executive Jul’94- Oct’96
Key Deliverables:
Technical:
RDBMS: Oracle SQL, PL/SQL
Tools / Utilities: Forms 6i/4.x/3.x, Reports 6i
Languages: Proc*C
Operating Systems: Windows, Unix
Other Utilities / Software: Caliber Documentation tool, Test Directory Defect & Requirements management tool
Functional:
Project Management
 Conducting case / system / process study for project planning, scoping, estimation, performance measurement &
tracking.
 Implementing the project plans within deadlines.
 Mentoring the team and deploying them with the task.
 Defining best practices for project support and documentation.
Oracle Skills
 Writing PL/SQL packages / functions / procedures for Complex Core Business logic
 Providing technical support to application development teams.

2. SDLC Planning & Management
 Understanding the technical & functional specifications.
 Designing, developing, testing, troubleshooting and debugging of the applications.
 Managing smooth implementation and testing of the application at client location.
 Providing post-implementation, enhancement and maintenance support to client for application.
 Handling all software release installs to test, training and production databases.
Team Management
 Directing, leading and motivating workforce; imparting continuous on job training for accomplishing greater operational
effectiveness/ efficiency.
 Working on succession planning of the workforce, rendering technical guidance to the staff, appraising the member’s
performance & providing feedback.
Highlights:
 Maintained 70% to 75% profitability on Gross Margin on each Project undertaken.
 Matched / Exceeded Customer Satisfaction with CSS rating in range of 5 to 7 on a scale of 7.
 Minimal Attrition in the team.
 Implemented Automated Module testing to improve quality of testing of complex module named General Ledger.
 Efficiently handled the installation & maintenance of Large Format (A0 Size) Monochrome & Color Scanners and PC’s,
Networking, Multimedia and FAX / Modem.
Projects Undertaken
Project: Enterprise Data Warehouse Product Customization
Duration: May’14 – Jan’15
Client / Location: Morrisons, Leeds-UK
Brief: This is a Retail domain “EDW” product Customization & implementation project.
Team Size: 45
Role: Project Manager (@ Client Site)
Accountabilities:
• Planning & Execution of the Requirement Elaboration phase at client site.
• Preparing an end to end Project Plan for internal SDLC activities and a common plan
between Mastek and Morrisons and tracking the same.
• Estimating the Project Staffing and resourcing as per the project requirement.
• Project planning, scheduling, tracking, reporting to both internal management as well as the
client.
• Preparing the weekly status reports for the Sr. Management reviews.
• Identify Process Improvement areas towards enhancing the Delivery satisfaction and value
add to internal & Client Stakeholders.
• Setup a mechanism to speed-up the Contract sign-off without having the complete scope
defined upfront.
• Prepared a requirement wise testing update report template to share weekly progress update
to Client Management & Quality team, to retain client confidence in deliveries.
Environment: Oracle Business Suites (ODI, OBIEE, ETL)

3. Project: Billing Application development
Duration: June’12 – Feb’14
Client / Location: MID1, Illinois
Brief: This is a P&C Insurance domain “Billing” product Customization & implementation project.
Team Size: 50
Role: Project Manager
Accountabilities:
• Managing a team of 50 members consisting of SA, BA, PL, Developers, Testers & Release
Management.
• Preparing an end to end Project Plan for internal SDLC activities and a common
plan between Mastek and MID1 and tracking the same.
• Preparing all the project related documents required for internal use like the
Project Plan, CMP, RMP etc.
• Managing the Project Staffing and resourcing as per the project requirement and
coordinating with RMG for resources. Preparing the Resource Plan and also
identifying the training needs of the team members and arranging the required
training. Communicating the resource release plan alongwith the feedback to
RMG.
• Handling of Project Financials – Revenue and Cost Forecast , GM calculation etc.,
Updating the organization financial Portals, Representing the Project in the
monthly Sr. Management reviews.
• Project planning, scheduling, tracking, reporting to both internal management as
well as the client.
• Preparing the weekly status reports and the monthly slide deck ppt for the Sr.
Management reviews.
• Groomed and Mentored resources to take up higher roles and also supported
promotion cases.
Environment: Oracle 11G, Flex, Java
Project: Billing Application development
Duration: Feb’10 – May’12
Client / Location: Great West Casualty Company, Nebraska
Brief: This is a P&C Insurance domain “Billing” product Customization & implementation project.
Role: Project Manager
Accountabilities:
• Managing a team of 15 members consisting of SA, Developers, Testers & Release
Management.
• Preparing all the project related documents required for internal use like the
Project Plan, CMP, RMP etc.
• Managing the Project Staffing and resourcing as per the project requirement and
coordinating with RMG for resources. Preparing the Resource Plan and also
identifying the training needs of the team members and arranging the required
training. Communicating the resource release plan alongwith the feedback to
RMG.
• Handling of Project Financials – Revenue and Cost Forecast , GM calculation etc.,
Updating the organization financial Portals.
• Project planning, scheduling, tracking, reporting to both internal management as
well as the client.
• Preparing the weekly status reports and the monthly slide deck ppt for the Sr.
Management reviews.
• Groomed and Mentored resources to take up higher roles and also supported
promotion cases.
Environment: Oracle 10G, Flex, Java, Pro*C, Oracle Reports

5. Project: Billing Application development
Duration: Feb’09 - Jan’10
Client / Location: Catholic Mutual Group, Nebraska
Brief: This is a P&C Insurance domain “Billing” product Customization & implementation project.
Role: Project Manager
Accountabilities:
• Managing a team of 10 members consisting of SA, Developers, Testers & Release
Management.
• Preparing all the project related documents required for internal use like the
Project Plan, CMP, RMP etc.
• Managing the Project Staffing and resourcing as per the project requirement and
coordinating with RMG for resources. Preparing the Resource Plan and also
identifying the training needs of the team members and arranging the required
training. Communicating the resource release plan alongwith the feedback to
RMG.
• Handling of Project Financials – Revenue and Cost Forecast , GM calculation etc.,
Updating the organization financial Portals.
• Project planning, scheduling, tracking, reporting to both internal management as
well as the client.
• Preparing the weekly status reports.
Environment: Oracle 10G, Java, Pro*C, Oracle Reports
Project: Personal Auto & Home Owners Insurance
Duration: Sep07’ - Jan’09
Client / Location: Interboro, Mineola
Role: Project Manager
Accountabilities: Managing the team, scheduling, allocation & monitoring the work. Scoping and planning the
resources. Measuring Project Performance Metrics.
Environment: Oracle 9i, Java, Pro*C, Oracle Reports
Project: Interchange Medicaid Management Information System
Duration May’07- Aug’07
Client / Location: EDS, Texas
Role: Project Manager
Accountabilities: Managing the team, scheduling, allocation & monitoring the work. Scoping and planning the
resources. Measuring Project Performance Metrics.
Environment: Oracle 9i, .Net, Pro*C
Project: Self Storage Property Insurance
Duration: Jan’07- Apr’07
Client / Location: MiniCo, Phoenix
Role: Project Manager / Functional Manager
Accountabilities: Interacting with the client and providing functional guidance to the development team. Scheduling
and tracking the project.
Environment: Oracle 9i, Java, Reports 6i, Pro*C

6. Project: Property Insurance
Duration: Apr’06- Dec’06
Client / Location: General Motors Acceptance Corporation (GMAC), New Jersey
Role: Business Analyst
Accountabilities: Performing Gap analysis in a phase wise manner. Performing requirement discussion with client
at onsite. Providing cost effective & profitable solutions/alternatives. Making business requirement
and system requirement documentations. Signing-off and approving requirement documentation
from client. Providing functional guidance to the development team. Obtaining User Acceptance
Testing sign-off and approval from client.
Environment: Oracle 9i, Java, Reports 6i, Pro*C
Project: Dealership Vehicle Inventory Insurance
Duration: Aug’03- Mar’06
Client / Location: General Motors Acceptance Corporation (GMAC), New Jersey
Role: Project Leader
Accountabilities: Estimating efforts and converting System Requirements to Functional Specifications. Scheduling,
allocation & monitoring work and preparing System Test cases.
Environment: Oracle 9i, Java, Reports 6i, Pro*C
Project: Invoice Payment Reconciliation
Duration: Apr’01 – Jul’03
Client / Location: Citibank, Singapore
Role: Project Leader
Accountabilities: Performing Gap analysis in a phase wise manner along with discussing requirement with client at
onsite. Making business requirement and system requirement documentations. Signing off and
approving on Requirement documentation from client. Converting Functional Specifications to
Program Specifications. Providing functional guidance to the Development team. Obtaining User
Acceptance Testing sign-off and approval from client.
Environment: Oracle 8i, Java, Reports 6i, Pro*C
Project: Airline Revenue Accounting
Duration: Jan’98- Mar’01
Client / Location: Kenya Airways – Nairobi, Cyprus Airways – Cyprus, Cebu Pacific – Philippines, Air New Zealand
– New Zealand
Role: Oracle Developer / Systems Analyst
Accountabilities: Developing procedures & packages in PL/SQL Developing business process logic in Pro*C along
with developing Forms and Reports.
Performing unit testing, integration testing & bug-fixing.
Implementing and maintaining the Revenue Accounting System at on-site.
Migrating the data from in-house product to third party product.
Y2K conversion (Estimation, Planning & Execution).
Upgrading the in-house product from CUI to GUI (Estimation, Planning & Execution).
Environment: Oracle 7i, Forms 3.x/4.x/6i, Reports 2.5/6i, Pro*C
Certifications: Advanced Diploma in Software Export Technology (ASSET, Vileparle)
Academia: B.E.( Electronics) from N.Y.S.S. College of Engineering, Mumbai University in 1994 with Second Class
Personal Dossier
Date of Birth: 16th
August 1973

7. Address: Kamdhenu, Building No. 11, Flat No. 42, Hari Om Nagar, Off Eastern Express Highway, Mulund
(East), Mumbai – 400081
Linguistic Abilities: English, Marathi and Hindi