Alice Pancamo has over 20 years of experience as a senior Linux and UNIX system administrator. She has extensive experience supporting HPC clusters, virtualization technologies like VMware, various storage solutions including EMC and NetApp, and a wide variety of server hardware. Her background includes roles at companies such as Aramco Services, Maersk Oil, Waste Management, Dynegy, and Lockheed Martin.

1. ALICE PANCAMO
Senior Linux Engineer
832-423-1884
Houston TX 77059
13502 Shadow Falls Ct Houston, Texas
alice_pancamo@yahoo.com
CAREER OBJECTIVE
Sales or Systems Engineering position delivering breakthrough IT solutions.
HARDWARE
HPC CMU Cluster, Dell Precision Workstations T7* series, ProLiant DL360p, DL380p
Gen8, ProLiant SL230s & 250s Gen8, C7000, HP BladeWorkstations (HP Proliant BL
Series), EMC ISILON, DELL, PowerEdge, HP Proliant DL G Series HP -N, L, RP and
RX Series
R810, R710, RIBM-RS6000,COMPAQ, HP DLT Library, LTO, EMC, LSI, Panasas,
Verari, NetApp, SUN–Enterprise (3500 and 4500), MSA 30,
PROGRAMMING SKILLS
UNIX Shell Scripting (bourne, ksh, csh, bash, perl) VBScript, HTML, Python
OPERATING SYSTEMS:
VMware version 5.x, Red Hat Linux (RHEL 3 – RHEL 6.2. RHEL 7), Centos, UNIX –
HP-UX – 11.X
Windows XP, Windows 2000/NT Server and Workstation, Win 9X, DOS
TOOLS/PRODUCTS /APPLICATIONS
HPC Cluster, Mellanox, Infiniband, PCI-Express, PBS, Torque Scheduler, Slurm, Yum,
RHEL Subscription Manager, Redhat Cluster, Redhat Satellite Server, VMware VSphere,
Dell NAS, DDN EMC NAS and SAN, Nice (EnginFrame), Landmark OpenWorks,
Paradigm, Redhat Linux Cluster, DCHP, PXE boot, kickstart, HPUX Clustering -
MC/Service Guard HA, LVM– logical volume manager, DM Multipath(device mapper),
Apache, HP OpenView, Continuus CM, MS-Outlook Backup Tools: Omniback II, Data
Protector, NetBackup, Remedy, ITO (Vantage Point), Footprints, HP OpenView Service
Desk, EMC Navisphere Software, Santricity Storage Manager, TSM, NetApp – SAN,
NAS, ILO, DSview, Java, ssh, powerbroker, samba, IDRAC
EDUCATION
UNIVERSITY OF HOUSTON
Bachelor of Science in Computer Science August 1995
Professional Training:
Redhat System Performance Training August 2014
Redhat Systems Administration III 2014

2. VMware vSphere 4 Class 2009
Redhat Cluster Suite Class 2008
Enterprise Linux Systems Administration Class 2007
Windows NT 4.0 Core Technologies System Administration Class 2000
Hands on with HP MC/ServiceGuard Cluster
HP OpenView Network Node Manager
HP Network and System Administration II
HP OpenView Storage Data Protector I Fundamentals
AIX System Administration Class 1995
EXPERIENCE:
Aramco Services 11/14 – present
HPC and Linux System Administrator
Supported Geologists and Geophysicist in an HPC Research Facilities
Environment in Houston and Boston with HP 96 node HPC Cluster
Dell Precision Workstations – High End Graphics running RHEL 6.x
Supported HP HPC with CMU with DDN and Lustre and InfiniBand using OFED
drivers
Created Golden Images with HPC CMU and Deployed Images to Compute Nodes
Main Focus was on Linux Administration with some Window Server/ Server
Core Administration
Worked with OFED drivers and Nvidia Installs
Worked with HP Server Technology and PCI Express (HP Proliant DL 360p Gen
8, HP Proliant SL250s and SL230s Gen 8)
Worked with Intel Interconnect Technology for HPC
Worked with VMware with RHEL clients
Performance tuning
Support Paradigm
Maersk Oil 08/12 – 8/14
SR. Linux and VMware Engineer/Administrator
Supported Geologists and Geophysicist in an HPC environment utilizing
HP blades and Nice software for High End Graphics running on RHEL 6.x
Supported desktop users for Schlumberger Eclipse software on RHEL 5.x
Supported desktop users for Halliburton’s Landmark Software
Supported Paradigm applications on RHEL 5.x
Worked with SRM, VMware ESXI, and VSphere
Managed/Configured Redhat Satellite server patch management system
Integrated Linux, and LDAP Based Systems with Active Directory
Supported Escalated Service Request for Local Help Desk
Supported/Designed/Installed OS for Oracle RAC Cluster to run on VMWare
Supported NFS and SMB shares with EMC ISILON on Linux Clients via
automounter and GPOs from Active Directory
Supported NFS and SAN with EMC Storage

3. Assisted HPC Business Unit and Desktop Support Groups with Troubleshooting
Issues
Configured Server Profiles on HP's Virtual Connect
Waste Management 08/10 – 8/12
SR. Linux Engineer – Supporting over 700 Unix/Linux/VMware Servers in a
SAN/NAS Environment
Support Large Oracle RAC Environment Running On Redhat Linux
Supporting the Following Technologies: Powerpath, Multipathing, Bonding,
ASM
Configure/Install/Design Redhat Satellite Server 5.4.1
Support Migration from AIX to Linux (RHEL)
Supporting Hardware Platforms: HP Proliant DL 380, HP Blades, Dell R710 &
R810
Configured SMTP relay server
Configure LDAP client setup
Support Linux/VMware Builds on Linux using Kickstart or PXE Boot
Build/Configure Redhat Cluster – 2-node
Support Large Web Environment (WebSphere, Apache)
Support Tier 3 Infrastructure (WebSphere Application, Web Server, Database)
Dynegy/Accenture 04/06 – 08/10
SR. UNIX System Administrator – Supports High Availability Enterprise
Environment in a Gas/Energy Company in a SAN/NAS Environment
Support Mission Critical Trading Applications: Endur, NMarket (PJM & Midwest
Markets)
Support Migration from UNIX (HP-UX) to Linux (RHEL)
Support Asset, Compliance and Risk Applications: Plateau, ROME, GMS,
Maximo
Support HR and Financial Applications: PeopleSoft, PeopleTools, Tuxedo
Sr. HPUX System Administrator – Support all HP-UX Servers
Sr. Linux Administrator – Implement/Build/Design Redhat Linux Servers via
Kickstart
Sr. VMware Administrator Build Manager– Supports UNIX Environment
Installed/Configured RHEL and HP-UX Clusters on Proliant Servers and Integrity
Servers In a SAN/NFS environment running Oracle Databases
Support Veritas Volume Management, Redhat Cluster Suite and HP MC/Service
Guard
Administrate/Maintain RHEL & HP-UX Clusters: Utilizing CLVM, Fencing,
Quorum, LUNS, Failover, Multipathing, LVM, channel bonding
Daily Maintenance of Clustered Volumes (Veritas Volumes) – Extend
Filesystems (ISCSI or LUNS), ext3
Support/Architect/ Implement VMware ESX Environment 3.5 & 4.0
Support/Implement Change Controls for Production Environment
Monitor and Analyze Production Servers for Performance and Reliability
Provide/Recommend Hardware Requirements/Spec for Purchasing Hardware

4. Research/Implement OpenSource Tools to Automate Daily Activities
Implemented Nagios Monitoring Tool - OpenSource Monitoring Tool
Resolve Complex Production Issues in a High Availability
Environment
Mentor/Train New Team Members - Facilitates Knowledge Transfers
Backup support for SAN Admin – NetApp Filers in a SAN/NAS/ISCSI
Environment
Utilize Ignite-UX for Disaster Recovery on HP-UX Servers
Support SAN Snapshot Technology for Critical Database Recovery - Snapdrive
(NetApp) for HP-UX
Support Oracle Environment
Support/Schedule OS Patching – YUM & Up2date and SW install
Support SOX Compliancy - Procedures, Audits, Reports
Support/Configure LDAP, DNS, and NFS
Support Proliant DL380 Hardware – ILO
Support ON-Call rotation
RCG/Viewpointe 11/05 – 03/06
Production Support Analyst
Supporting a Banking Check Exchange Application that multiple banks
use to Exchange Check Images on AIX (5.2) Infrastructure
Support check images through an application utilizing MQ Messaging
for Status of Updates
Diagnose and Troubleshoot Problems with Code in Test and Production
Environments,
Document/Deploy Apps into Production
Support New Customer Implementations
Provide Technical Support for the Application once it is Deployed
Prepare Production Environment
Providing Level 2 Support 24/7
TEKSystems/Accenture/Dynegy 07/05 - 11/05
Unix Systems Administrator
Administration Tasks on HP-UX 11.x for an Energy Company
Supported Migration from EMC SAN to NetApp SAN/NAS Environment on
HP-UX and Solaris Servers
Created Ignite-UX Server for Pushing HP-UX Core OS and Patches to Clients.
Rebuilt Filesystem on HP-UX LVM in a NAS/SAN environment.
Rebuilt HP-UX 11i servers
Worked with TSM (Tivoli Storage Manager) for Adding Clients to TSM Server
Triangle/TGS 03/05 – 07/05
Systems Administrator
System Administration in Large Blade Environment - 600 + Linux servers
Install Software/Hardware/Patches on Linux/Solaris/XP
Maintain SAN/NAS Environment: Clariion and LSI Array

5. Install Sun Workstations via Jumpstart - Solaris 8 and 9
Install/Administer Linux Servers - Redhat Linux 7.3, 9.0, Fedora Core 2
RSA/Schlumberger 10/04 – 03/05
UNIX Systems Administrator
Assisted on a Short Contract with the Movement of their Large Datacenter (100
plus HP’s)
Upgrading HP-UX 11.0 to 11i via Ignite - for the following: A, C, L, N and RP
series
Install Software/Hardware and Patches for HP–UX servers
Support Backups using HP Data Protector
Support HP MC/ServiceGuard Cluster
Support Applications Group with Oracle, SAP, and Manufacturing Software in an
EMC BCV environment
Troubleshoot Networking, Hardware, or Application Issues
Daily Maintenance with LVM (Logical Volume Manager); i.e. mirroring root disk
Support Ignite-UX for Facilitating HP-UX System Installation and
Configuration/re-imaging to increase partition size for OS
ATP Personnel/Hewlett Packard 06/04 – 10/04
UNIX Systems Administrator:
Administration tasks on Linux, Solaris 2.x, HP-UX 10.x and 11.x
Configure/Maintain/Schedule all System Backups Using HP OpenView Data
Protector
Install Software and Patches for UNIX Servers on multiple platforms
Support Backups in an Enterprise Mixed UNIX/NT Environment
Analyze/Resolve Backup Failures
Configure/Maintain/Schedule all System Backups and Restores on Linux, HP-
UX, Solaris and Windows XP, NT, and 2000 with HP Data Protector/Omniback
Handled Business User Requests including First Level Handling of Priority Calls
Within Agreed Service Levels
Troubleshoot Networking, Hardware, or Application Issues
Talent Tree Technical/Talent Tree 12/03 – 04/04
UNIX System Administrator:
Administration tasks on Solaris 2.6, 2.8, HP-UX 11.0
Configure/Maintain/Schedule all System Backups Using ARCServe
Install Software/Patches for HP-UX
Troubleshoot System, User and Application Problems for HP-UX and Solaris
Contact Software Vendors for Product Information, Technical Support and
Software Troubleshooting Issues
Document Technical and Routine Procedures for Users and System
Administrators
Configure/Manage NFS, TCP/IP, and Backup Procedures
Handle offsite tape storage rotations and file restorations
Manpower Professionals/Hewlett Packard 07/03 – 12/03

6. Backup Systems Analyst:
Backup Specialist for HP OpenView Data Protector and Omniback
Support Backups in an Enterprise Mixed UNIX/NT Environment
Analyze/Resolve Backup Failures
Configure/Maintain/Schedule all System Backups and Restores on
HP-UX, Solaris and Windows XP, NT, and 2000 with HP Data Protector
Handled Business User Requests including First Level Handling of Priority Calls
Within Agreed Service Levels
Troubleshoot Networking, Hardware, or Application Issues
Installed/Configured Tier II Client Applications using Data Protector including
ORACLE, INFORMIX, SAP, EXCHANGE
GHG Corporation/Lockheed Martin 11/00 – 5/02
UNIX System Administrator:
System Administration tasks on Solaris 2.6, 2.8, HP-UX 11.0, AIX
HP CLUSTERING - MC/ServiceGuard on HP 9000 - K570 series
Installed/Configured Web Servers – Apache, iPlanet
Configure/Maintain/Schedule all system backups and restores on HP 9000,
Solaris and Windows NT, 2000 with Omniback II
HP-UX File System Volume Management
Install/Configure/Maintain HP OpenView Network Node Manager on Solaris.
HP-UX Installation of patches and upgrades
Worked with different vendors on any technical issues for Operating System,
Software and Hardware
Support development/Oracle applications group in development, test and
production environments
Hardware/System Software Problem Resolution
Capacity/Performance Analysis
Configuration Change Planning and Execution
Storage/Security Administration
Lockheed-Martin Space Information Systems 9/95 – 11/00
Application SystemEngineer:
System Administration tasks on AIX, SUN, Windows NT, and Digital UNIX
Support/Maintain AIX Servers: 4.2 – 4.3
Installation/Configure/Maintain Patches and Upgrades for AIX, SUN and Digital
Unix
Korn/Bourne/Csh/perl scripting
Supported Backups with Legato
Configuration Manager:
Responsible for Software Configuration Management
Install/Configure Software in Development, Integration/Test and Production
Environments
Maintain Delivery Systems on UNIX/Solaris/AIX Operating Systems
Implement/Document and Maintain CM scripts
Configured Software Subsystems for NASA’s Planning System
Implemented/Trained Continuus CM across multiple UNIX platforms

7. Supported Integration Engineering on Multiple Platforms
Awards:
Lockheed-Martin Tier 1 Award
Lockheed-Martin Certificate of Recognition
Lockheed-Martin Group Achievement Award