Troy S. Smith is a veteran with over 25 years of experience in aircraft maintenance management and production control. He currently serves as the Maintenance Management Superintendent for the District of Columbia Air National Guard, where he oversees maintenance scheduling, resource management, and a staff of technicians. Smith has a proven track record of strong leadership, problem solving, and ensuring operational readiness through strategic planning and process improvement.

1. Troy S. Smith 3235 Elsa Avenue
www.linkedin.com/in/troyshanesmith Waldorf, MD 20603
troy.smith1967@yahoo.com (301) 399-2672
Veteran 5pt. preference U.S. Citizen
Secret Clearance
OBJECTIVE:
To secure a position that will enhance career opportunities, expand responsibilities, and utilize
strong quality assurance skills.
SUMMARY OF QUALIFICATIONS:
An innovative and industrious Production Controller and Maintenance Management
Superintendent with over 25 years of experience in maintenance production/execution of flying
and maintenance schedules, handling mission monitoring, asset monitoring, work schedules,
supervision and training of staff members. A deep understanding of aircraft maintenance,
resources, emergency responsiveness and possesses the ability to provide exemplary
professionalism and managerial oversight of staff.
Expertise in:
Reorganization Materials/Equipment Scheduling
Projections Compliance Event Planning
Reports/Presentations Supervision & Training Strategic Resolution
Engine Propulsion Policies & Procedures Managerial Oversight
Aircraft Logistics Equipment Maintenance Legal/Discipline
Strong Leadership Skills Research & Analysis Technical Expertise
PROFESSIONAL ACCOMPLISHMENTS AND EXPERIENCE:
DISTRICT OF COLUMBIA AIR NATIONAL GUARD (DCANG) Sept 2001 – Present
MAINTENANCE MANAGEMENT SUPERINTENDENT (Feb 2011 – Present) Salary: $69,324
Supervisor: David Kennedy Phone: (301) 643-5839 Contact: Yes 40 hours/week
Manages, coordinates sortie, maintenance production/execution of flying and maintenance
schedules. Conducts evaluations, supervises work schedule/duty rotation cycles. Ensures
balanced workforce over two shift, multi weekend mission requirements. Oversees mission
monitoring and communications through Aircraft Communications Addressing and Reporting
System (ACARS) system, and tracks deviation to the flight schedule. Ensure MX data reporting
via daily MX meeting. Publishes local call signs and develops functional/Quick Response
Checklist (QRC) checklist.
 Innovative managerial expertise and the ability to develop duty rotation in
Maintenance Operations Flight (MOF), expedited 7 level award for 2 trainees, 30%
AFSC upgraded.
 MSN driven supervisor and readily stepped up and filled MOF leadership void and
directly contributed to 95% C-40, Home Stations Logistics Departure Reliability Rate
(HSLDR).
 Led MOF team building in an off-site event resulting in increasing morale and
productivity to an all time high. Outstanding performer, led MOF earning 100%
Maintenance Standardization Evaluation Program (MSEP) pass rate and selected by
peers SNCO of the Quarter, April 2015.
 Resource champion with the demonstrated ability to manage Aviation Resource
Training System (ARTS), Status of Resources and Training (SORTS) and the Defense
Readiness Reporting System (DRRS) program.
 Designated as the DCNG Technician Supervisor’s Crs with the ability to handle
disciplinary and legal issues.
 Spearheaded for the 2015 Military Ball resulting in a successful sold out event.

2. Troy S. Smith Page Two
 Consistently ensures the continuity of operations during major reorganization,
bedrock member of MXG.
 Creatively managed work schedule during 50% manpower drop, maintained 100%
coverage and implemented a newly developed Aircraft Emergency QRC, and reduced
notification times by 50%.
PRODUCTION CONTROLLER (Sept 2001 – Feb 2011) E-8/GS-9
Supervisor: Richard Noon Phone: (240) 682-0085 40 hours/week
Effectively planned, scheduled aircraft maintenance and usage requirements and assigned
aircraft to operations flying schedule. Developed daily, weekly, monthly and quarterly
maintenance plans. Coordinated and managed unit fly hour program in addition to
establishing effective procedures for ensuring flying hour accuracy in Core Automated
Maintenance System (CAMS) and manages program for accuracy. Manages and maintains
Programmed Depot Maintenance schedules and requirements. Managed the Time Change
Technical Order (TCTO) Program. Demonstrated commitment to AF core values and
enforced AF standards to all subordinates.
 Communicated management expectations with peers and subordinates and
possesses the ability to inspire others to do their best, take charge SNCO,
promoted work center efficiency, moral and effectiveness.
 Effectively managed 25 active C-40 Compliance Technical Orders and fully
completed assignment prior to due date.
 Directed preparations of over 4,000 tools for a Logistics Compliance Assessment
Program inspection (LCAP).
 Spearheaded redirecting Tool Room with new guidance to contribute to an overall
Outstanding LCAP rating.
 Expertly administered the unit’s COMSEC program resulting in receiving a
satisfactory rating on a Sat/Unsat inspection.
UNITED STATES AIR FORCE, Washington, DC Dec 1985 – June 2001
SPECIAL AIRLIFT MISSION SPECIALIST SECTION SUPERVISOR (Oct 1998 – Sept 2001)
Supervisor: Kenneth Rhodes Phone: (860) 603-2955 Contact: Yes Rank: E6 40 hrs/wk
Experienced with performing and managing air transportation activities. Such activities
include implementing plans, schedules, and processes eligible passengers and cargo for air
transportation. Effectively verifies personnel, equipment and facilities required to accomplish
air transportation activities. Efficiently prepares, completes, and maintains air transportation
records, documents, and reports.
 Demonstrated ability to establish procedures for passenger and aircraft clearance
through international border clearance agencies.
 Inspected airlift activities for compliance and recommends corrective action.
 Conducts personnel and equipment management surveys, and provides technical
assistance as required.
JET ENGINE CREW CHIEF (Sept 1994 – Oct 1998) Rank: E5
Supervisor: Kenneth Rhodes Phone: (860) 603-2955 Contact: Yes 40 hours/week
Directed, monitored or performed overall maintenance, servicing, inspections and
documentation for one or more aircraft. Performed in complex working conditions under time
and/or mission constraints to include all weather and night operations. Worked with,
coordinated and oversaw the work of subordinate aircraft mechanics. Coordinated and
oversaw the work of journey level workers in other trades working simultaneously on the

3. Troy S. Smith Page Three
assigned aircraft. Ensured aircraft documentation and Maintenance Information Systems (MIS)
accurately reflect the airworthiness of the Aircraft.
 Provided technical guidance and assistance to flight crews regarding observed
discrepancies and experienced in-flight characteristics and system malfunctions.
 Performed in-process and final inspection of aircraft and components undergoing
repair, overhaul and/or modification to verify and certify by signature adherence to
work techniques, procedures and quality standards established by applicable
publications.
AEROSPACE PROPULSION SPECIALIST (Sept 1991 – Sept 1994) Rank: E5
Supervisor: Kenneth Rhodes Phone: (860) 603-2955 Contact: Yes 40 hours/week
Performed management and compliance reviews on maintenance policy, advising supervisors
and employees on both general policy and specific maintenance matters. Administered,
evaluated, and coordinated a comprehensive quality assurance, maintenance standardization,
and inspection program for all areas of the maintenance organization, all maintenance
disciplines, job series and Air Force Specialty Codes (AFSCs).
 Utilized data collection techniques and procedures for evaluation, inspection, and
audit programs, evaluates the results and determines the appropriate and effective
method and format for presentation to higher-level management.
 Collaborated with the Maintenance Group Commander, Maintenance Squadron
Commanders, and Quality Assurance Supervisor to plan, develop, implement,
inspect, and report numerous critical compliance issues.
ENGINE CARE MAINTENANCE PLAN MONITOR (April 1991 – Sept 1991) Rank: E4
Supervisor: Kenneth Rhodes Phone: (860) 603-2955 Contact: Yes 40 hours/week
Coordinated and ensured timely development of weekly, monthly, and quarterly maintenance
plans, flying schedules, and documentation of historical data. Ensured engine management
responsibilities were accomplished in accordance with applicable directives. Reviewed reports
and statistical data from subordinate functions and other sources for the purpose of evaluating
overall maintenance program status or identifying exception, trend, or problems areas.
 Brought areas which required further examination to the attention of management.
 Established work priorities, participated in the hiring of personnel in addition to
problem solving and taking action as required.
JET ENGINE MECHANIC (May 1986 – April 1991) Rank: E2 – E4
Supervisor: Kenneth Rhodes Phone: (860) 603-2955 Contact: Yes 40 hours/week
Performed jet engine maintenance, modification, repair, and overhaul on jet turbine engines.
Disassembled, inspected, troubleshot, modified, repaired, reassembled aircraft jet engines,
components, and subassemblies. Used a variety of inspection and measurement tools, test
equipment, hand and power tools.
 Followed established safety rules and policies and supported initiatives.
 Performed final inspection and packaged engines for shipment.
EDUCATION:
Associate Degree, Maintenance Production Management, Jun 2015
CCAF (Community College of the Air Force)
Joint SNCO PME Course, Oct 2013; USAF Senior NCO Academy;
Oct 2005, NCO Academy, Oct 2000; NCO Leadership School, March 1991
NCO Prep Course, Dec 1988

4. Troy S. Smith Page Four
TRAINING/CERTIFICATIONS/AWARDS:
Certificate of Training, Information Assurance Course, Aug, 2010
Certificate of Training, ORM Fundamentals, Jan 2011
Certificate of Training, 3S2X1-001, Air Force Training Course, Aug 2010
Certificate of Completion, Information Protection, April 2009
Certificate of Completion, Derivative Airplane Programs, ETOPS/RVSM, Nov 2003
Certificate of Completion, 737-700 Airframe, Power Plant, Electrical, Avionics Line & Base
Maintenance, Nov 2003
Certificate of Completion, 737-700 Introduction to Boeing Aircraft Manuals Course, Sept 2003
Certificate of Completion, 737-700 Fundamentals of Aircraft Digital Computers Course, Sept
2003
Certificate of Training, Supervisory Safety Training, Oct 2002
Certificate of Completion, Derivative Airplane Programs, ETOPS Initial Training, Sept 2002
Certificate of Completion, Derivative Airplane Programs, C-40C Program General
Familiarization, Aug 2002
Certificate of Completion, Gulfstream V BR710 Engine, June 2000
Certificate Hazardous Waste Handlers, 29 Jan 1996
Certificate of Training, Jet Engine Mishap Investigation Course, Feb 1995
AETC Commander’s Award, Certificate of Training, Maintenance Production Management
Apprentice, March 2002
Air Force Meritorious Service Medal: Aug 2013
Air force Commendation Medal: Jul 1991, Oct 1998, Sept 2001, Sept 2004, July 2009
Air Force Achievement Medal: 24 June 1987 and 14 April 1990
TECHNICAL SKILLS:
Proficient with Excel, Word, Outlook, Power Point and Share Point
Willing to Travel and Relocate
Excellent References Furnished Upon Request