Billie G. Phillips has over 20 years of experience in the United States Air Force leading teams and enforcing standards across maintenance, safety, and quality management roles. She has a proven track record of mentoring subordinates, conducting inspections, managing resources, and solving problems. Her experience includes supervising flight safety programs, production teams, and quality assurance inspections for aircraft valued at $2.8 billion across 32 aircraft. She has received numerous honors and awards for her leadership and volunteer service.

1. Billie G. Phillips
4063A Andrews Lane, Joint Base MDL, NJ 08641
Phone: 609-575-5857 Email: billie.phillips1971@gmail.com
Motivated leader with over 20 years of demonstrated ability to supervise, lead, and follow, while developing the talents
and abilities of subordinates while serving in the United States Air Force. Led highly-skilled, cross functional teams to
execute strategic and tactical plans while enforcing exceptional performance standards. Recognized as a mentor, leader,
and problem solver.
Quality Management Mentoring and Training Inspections and Audits
Process Improvement Secret Clearance Critical Thinker
Resource Manager Project Manager Safety Trained
Root Cause Analysis Records Management Communications
Advanced Troubleshooting Technical Orders Schematics
Experience
United States Air Force 1994 - 2016
Superintendent, Flight Safety (2015-2016)
Manages wing flight safety mishap prevention program encompassing 7 flying squadrons/3 maintenance units/2,300
Airmen. Conducts annual program inspections of operations, maintenance, and support units; inspects key
flight related facilities. Maintains safety mishap database and performs trend analysis for Joint Base McGuire
Dix Lakehurst/USAF Safety Center historical records. Enforces occupational health and safety standards (OSHA)
of industrial areas.
 Completed more than 30 mishap investigations, providing valuable lessons learned and corrective actions to
senior leaders at all levels
 Coordinated with USDA on depredation of wildlife on the airfield, mitigating potential wild life strikes to
aircraft, saving the government hundreds of thousands of dollars per year
 Led safety spot inspections in multiple work centers highlighting potential dangers and ensuring compliance
with written Air Force Instructions
Production Superintendent (2011-2015)
Led a cross functional team of more than 120 Airmen, spanning six career fields enforcing quality and safety
standards. Directed maintenance on 32 aircraft valued at $2.8B. Prioritized logistics for aircraft generation,
launch & recovery. Ensured execution of weekly & daily flying schedules.
 Assessed quality of workmanship; recommended process/product improvements; enforced compliance with
directives & standards
 Produced 36,400 flying hours and 5,900 sorties, AF-high numbers for KC-10 tanker aircraft; supported
4 flying squadrons, Field Training Unit requirements, and worldwide Tanker/Airlift missions
 Orchestrated Joint Chiefs of Staff large force tanker exercise; deployed 14 maintenance personnel, 5 aircraft
for 9 days executing 29 of 29 missions
 Coordinated the completion of a fleet-wide, one time inspection of low pressure turbine sections on
jet engines, ensuring timely maintenance; the 89.5% mission capable rate was noted as best in nearly
8 years
Quality Assurance Inspector (2009-2011)
Inspects personnel, workmanship and products to ensure standards are being met. Coordinates/performs deficiency
reporting exhibit processing oversight; ensures proper control and handling of deficient items and processes.
 Prepares trend analysis for deficient processes and products; provides program oversight and guidance
to four maintenance units and verifies all deficiency reports follow procedures

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 Led the research and coordination of requests for engineering assists, on maintenance issues beyond written
guidance
 Led the conversion of group technical order conversion of more than 800 paper versions into digital
format; reducing the number of man hours needed to maintain the technical data
 Inspected more than 300 tasks performed by maintainers, preventing possible catastrophic failures, ensuring
the highest quality product was produced and delivered
 Coordinated with 5 flying units and 3 maintenance units on completing multiple foreign object damage (FOD)
walks, collecting more than 1,000 pounds of debris from the airfield, preventing unnecessary damage
to aircraft and equipment
Aerospace Maintenance/Crew Chief (1994-2009)
Troubleshot and maintained aircraft structures, systems, components and support equipment. Tested repaired
components using mockups and test equipment. Adjusted, aligned, rigged, and calibrated aircraft systems.
Replenished aircraft systems through the use of fuel, engine oil, hydraulic fluids, nitrogen and oxygen.
 Managed 25 Airmen in the generation of 10,000+ flights, supporting 6 flying units, moving 100,000+ tons of
cargo worldwide
 Deployed 15 times, to worldwide locations, in support of various exercises and wartime deployments
 Maintained an impeccable Quality Assurance (QA) record, receiving a “Zero Defect” rating on all QA
evaluations
Education & Training
2006 Community College of the Air Force, AAS Aerospace Maintenance Technology
Rowan College at Burlington County, Pemberton, NJ 30 Credit hours towards AAS
2008 Non-Commissioned Officer Academy, Maxwell/Gunter AFB, AL
2011 Senior Non-Commissioned Officer Academy Joint Base McGuire-Dix-Lakehurst, NJ
2011 Senior Enlisted Joint Professional Military Education
2015 Flight Safety Non Commissioned Officer School, Lackland AFB, TX
2015 Aircraft Mishap Investigation Course, Kirtland, NM
Awards, Honors, & Affiliations
Joint Base McGuire-Dix-Lakehurst Volunteer of the Year
Knights of Columbus, Knight of the Year
Meritorious Service Medal
3 Air Force Commendation Medals
2 Air Force Achievement Medals
2 Humanitarian Service Medals
Veterans of Foreign Wars
Knights of Columbus