Page 1 of 9
Confidential
ROLES:
 SharePoint BI Analyst
 SharePoint Administrator
 SharePoint Project Manager
 Microsoft Technologies Developer
 Business Analyst
 Software Engineer
 Technical Trainer
TECHNOLOGIES:
SharePoint
- Architecture
- Administration
- PowerShell
- InfoPath
- SP Designer
- Performance Point
- Dashboard Designer
Content Management Systems
SQL Server
INDUSTRY APPLICATION:
 Healthcare
 Insurance
 Medical Device
 State Government
 Financial Services
EDUCATION:
University of Minnesota – Carlson
School of Management – Minneapolis,
MN, Pursuing M.B.A
University of St. Thomas – St. Paul, MN
Pursuing M.S. Software Engineering
Trinity International University –
Chicago, IL, MA in History and
Philosophy
Microsoft - Bloomington, MN, Microsoft
Certified Professional in Visual Basic 6.0
CAREER OBJECTIVE:
I am aggressively seeking a challenging, full-time position
as either a Microsoft SharePoint Administrator or
Business/Systems Analyst position within an industry-
leading, growth-driven corporation wheremy 20+ years of
technical skill, training, and experience will havelong-term
significant and strategic impact.
Skill Yrs Experience
SharePointArchitecture& Installation(Incl.
PowerShell, andWebPartinstallationand
Deployment
7 Intermediate
Software Development(Waterfall, Agile) 20+ Expert
Visual Basic/VBA 10+ Expert
Business Intelligence (SSAS,Performance
Point, PowerPivot, DashboardDesigner)
5+ Intermediate
DatabaseDesign & Development(SQL,
embeddedSQL,SQLServer, Oracle,
MySQL, MSAccess)
15 Expert
Reporting(MSAccess,Cognos, Crystal
Reports, SSRS,SSAS)
20+ Expert
MicrosoftOffice (All products) 20+ Expert
Business Analysis (Requirements Gathering,
Statusreports & meetings, Requirements
documentation, JAD sessions, )
5+ Expert
Technical Training 5 Expert
Communication(Oral,written,public
speaking)
15+ Expert
Steven W. Berg, MA
612.234.7830
stevenwberg@outlook.com
Page 2 of 9
Confidential
CHRONOLOGICAL SUMMARYOFEXPERIENCE
Independent SharePoint Consulting SharePoint Architect/Administrator
My most recent endeavorshavebeen almost exclusivelycentered around the design,
creation, and administration of SharePoint 2007, 2010, and 2013 SharePoint farms on
both single-tier and three-tier configurations.
My latest professional pursuits have targeting several, SharePoint/Content
Management Systems (CMS)contracts, providing me with a wide breadth of skillsets
including SharePoint design and architecture, installation and configuration,
administration and maintenance, as well as web part development and Business
Intelligence reporting.
o Avtex – Minneapolis, MN SharePoint Administrator
 Served as an ITPro Consultant for one of the premier consulting firms in the
Minneapolis/St. Paul area on numerous projects for several clientssuch as
Polaris, Tennant Corporation, MHS Law, Ardent Mills, Carver County, Lexion
Medical, and Washington County.
 Responsibilities included, but were not limited to, installation and
configuration of Microsoft SharePoint Server 2013 and Windows SharePoint
Services; assisted in preparation of environments for collaboration,
business process management, content management, as well as
alignment of business requirements to features in the platform; provided
occasional support for existing SharePoint installations.
 Specific Projects included
 SharePoint migration efforts both from2010 to 2013, and 2007 to
2013 using PowerShell scripts,
 SharePoint health check, analysis, and clean-up, a complex
SharePoint Workflow, and InfoPath 2013 development.
 Participated in envisioning sessions for a future new intranet
deployment to be built in SharePoint 2013 for a large global
corporation based locally and business requirements
documentation.
 Extremely complex, multi-year workflows driven by a corresponding
complex InfoPath 2013 user form.
6/2008 –
Present
Page 3 of 9
Confidential
 Design, creation, and support of departmental level teamsites,
sub-sties, lists, libraries, based on enterprise and locally defined
custom content types.
o Ticomix – Rockford, IL SharePoint Architect/Administrator
 Architected, created, and developed a small single server SharePoint
2013 IIS Web Application farm with a built-in database, to support a public
facing website for a large client using a combination of both out-of-the-
box Central Administration tools as well as SharePoint PowerShell cmdlets
and scripts, with a limited user-profile.
 Created and maintained several lists and libraries, ensuring data integrity
and security in accordance with business needs and industry best-
practices regarding privacy, security, regulatory compliance as well as
and enforcing SharePoint Governancepolicies
 Developed Robust Document Center with public accessibility for
download
 ServiceApplications creation and administration including:
 Search Service and search center implementation using
FASTsearch technology, continuous crawls, and customized Result
Type specifications
 Managed Metadata taxonomy service based upon a hierarchical
product catalog structure, as well as a navigation systembased
upon a termstore.
 Secure Store Service for storageof authorization credentials to
support an external Business Data Connection
 Business Data Connectivity Services
o Midwest HospiceCareCenter, - Glenview, IL SharePoint
Architect/Administrator
 Architected and created a full-featured enterprise SharePoint solution to
replace the existing corporate intranet site which had become unwieldy
and confusing. This new intranet site was developed in SharePoint 2010
and currently provides the clinicians in the field with a nimble website for
quickly and accurately searching the corporate document center for all
appropriate policies, procedures, etc.
 Developed customized style sheets in order to conformto corporate
branding standards as well as various web parts for delivering and
displaying content, such as BI (Business Intelligence) Reports in useful, and
convenient ways.
Page 4 of 9
Confidential
 Responsible for developing and delivering administrator and end-user
training coursework and classes to appropriate audiences.
o MillerCoors, - Milwaukee, WI SharePoint/VBA Developer
 Was called upon at the eleventh hour fromthe initiation of a large, multi-
year project to develop a stopgap solution for the weekly generation of
over 100 timesheets with a turn-around time of less than a month. The
intermediate solution was written in VBA, which readsproject task
assignments from a MS Project plan, filtered by resource to produce a
new Excel worksheet in resource-specific workbook files. The second
phase of the solution entailed data extraction fromMS Project, into an MS
InfoPath form, and directly published into a SharePoint list.
o MMIC, Inc. – Minneapolis, MN SharePoint Architect/BI Analyst
 Using the Agile method of softwaredevelopment, I was responsible for the
creation, administration, and development of the company’s SharePoint
2010 sites to serve as both a Content Management System as well as the
creation of dozens of BI PerformancePoint and PowerPivot reportsand
Dashboards (using Dashboard Designer)
o CoreLink Data Centers – Phoenix, AZ SharePoint Developer
 After two previous contractor’sattempts at developing and automating a
version of a monthly sales data projection report pulled fromthe
company’s ERP warehouse (NetSuite) which had been produced
manually in Excel, the corporate executives accepted a bid to have me
step in to do the work. Final selection of technology was left up to the
developer’s discretion
 The final solution consisted of incorporating the company’s under-utilized
SharePoint 2007/intranet site for publishing, downloading, summarizing,
and manipulating of viewsgiving usersonline business intelligence
capabilities
 A VBA-enabled, Microsoft Access2007 database engine provides the
middle-tier connectivity between the NetSuite data and CoreLink’s
SharePoint site through the Business Data Catalog
 A VBA GUI formallowsthe client to kick off the data refresh process (quick
refresh, full update, or complete rebuild), increasing production time by
200% and virtually eliminating resource time and effort
Page 5 of 9
Confidential
o Sunny Delight – Cincinnati, OH SharePoint Business Analyst
 Analyzed and documented client’s SharePoint capacity planning needs
across the corporation worldwide.
 Delivered time and budget plan including itemized list of work-effort
estimates. Specifics include resource planning and designing North
American verses European content servers to be independently
managed as separate logical databases.
Gedney Corporation – Minneapolis, MN SharePoint Developer
 Independently managed several company ITdevelopment projects and
initiatives serving as a resourceon a part-time, self-directed basis.
Functions included assessing and interpreting customer needs and
requirements, project initiation and definition, and full SDLC (Software
Development Life Cycle). Projects weretypically smaller in size with
indefinite timelines, including:
 Company Intranet –Defined, designed, developed, and deployed
company intranet site fromground-up utilizing Microsoft SharePoint
Services 2007 (MOSS) and InfoPath 2007.
 ERP Enhancements – Provided enhancements to custom-built front-
end modules for company ERP (i.e. PeopleSoft) systemusing
Access 2007 VBA.
Medtronic, Inc.– Minneapolis, MN SharePoint Administrator
 Redesigned and optimized several department-owned SharePoint sites
through implementation of SharePoint best practices and trained
administrators and users.
 Designed, developed, and implemented a reporting tool in MS Access
using VBA-supported forms and dynamic links to all relevant project
SharePoint lists which allowed users to customize own reportsproduced
through Microsoft Access.
Target Corporation– Minneapolis, MN Business Process Consultant/SharePoint
Administrator
o Designed, Developed, and Administered 15 separate SharePoint 2007 (MOSS)
sites to support large project initiative and operationswhich entailed:
 Content Management Systems services (CMS)
12/2006 –
5/2008
Page 6 of 9
Confidential
 Out-of-the-box Workflows
 Configured, Provisioned, and Managed site collection
 Enforced site level standards and policies (layouts, security processes,
space usage etc.)
 Trained new site administrators and business users through live and
recorded demonstrations
 Provided ongoing operational support for established sites
 Determined and Established security groups and customized permission
levels
 Coordinated MOSS upgrades and site migrations using SharePoint
Designer
 Managed and Monitored file size limits and quotas
 Created, Implemented and Supported several webpartsusing XML,
JavaScript, and ASP.Net
o Defined, communicated, and enforced corporate software development
quality assurance principles and standards across 300+ member project team
and across all phases of Software Development Life Cycle for a nation-wide
rollout of a custom-built pharmacy dispensing systemto all Target retail stores.
Internal processes included:
 Requirements Gathering
 Facilitation of final requirements reviews and approvals
 Issues Management
 Content Management
 Configuration Management
 Change Control Process
 Requirements Traceability
o Independently sought and delivered innovativesolutions for internal project-
based challenges such as:
 An Excel VBA-based Traceability Matrix for tracking businessrequirements
throughout entire SDLC.
 Several customized InfoPath forms for enhancement of usability and data
entry control.
UnitedHealth Group SR. Business Analyst
Unitedhealthcare, Edina,MN
o Oversaw and coordinated efforts between 6 separate business segments and
application groups for successful, on-time systemintegration and support of
business processes previously non-existent on UHG claimintake and payment
systems for a UHC acquisition.
11/2001 –
12/2006
Page 7 of 9
Confidential
o Facilitated requirement reviews and final project approvals:
 Scheduled requirements sessionswith the business users/SMEs
 Facilitated the gathering of application/reporting requirements from
various businessareas through interviews, in-person, and JAD sessions,
asking the right questions to get to the real business needs and dive
deeper into initial business requests
 Analyzed business requests and making technology needs and
requirement assessments in order to meet the strategic direction of the
organization
 Developed deep knowledge in variouscorporate systems in order to
serveas an SME to business users
o Tracked tasks and resourcesthroughout all phases of project Software
Development Life Cycle
o Facilitated weekly project status meetings with key business and application
leaders which entailed:
 Issue tracking, documentation, and resolution
 Escalating severe issuesto senior management when timelines werein
jeopardy.
 Coordinating and leading discussions between business and IT, providing
input and analysis on all unforeseen problems related to the project
o Creating test plans, engaging all application teams for user-acceptanceand
integration testing, and monitoring testing progress.
o Providing clear, concise communication of project status for senior management
through extensiveuse of PowerPoint, Visio, and Excel.
Ingenix, Eden Prairie, MN
o Participated in a variety of projects in support of a corporate-wide initiative
designed to evaluate clinical claims data in order to assess and rank healthcare
providers along various dimensions of provider practicesagainst their peers.
o Job functions included:
 Business Analysis – Businessrequirements gathering and documentation,
 Application Development – Creating innovativeAccess/VBA/SQL Server
solutions for dynamic generation of correspondence letters to providersas
well as design and development of several OLAP cubes pulled from
corporate datamarts and data warehouses, using MS Analysis Services.
 Training - Trained and mentored members of the development teamon a
variety of technologiesincluding SQL, Access, and Visual Basic
 Technical Lead – Oversaw the development effort on several projects
 Project Management – Assisted in identifying tasks and resources,
assigning roles, tracking progress, facilitating weekly status meetings, and
Page 8 of 9
Confidential
identifying and analyzing project risks.
o Received formal process flow training in Microsoft Solutions Framework and
technical training in Visual Basic.Net, and Microsoft Reporting Services.
Ovations, Eden Prairie, MN Sr. Software Engineer
o Selected as the most experienced Access developer in the area to join project
team for creation, analysis, modification, testing, and implementation of several
database applications used for tracking, reporting, and correcting of
Medicare/Medicaid data discrepancies.
o Independently managed through full life-cycle software development, a project initiative
to rapidly deliver a call center application in a multi-user environment. The final solution
consisted of an Access/VBA front-end (including user-input forms and reports) and SQL
Server back end.
o This vital stop-gap measure quickly provided $175,000 in savings within five months of
system deployment through:
 Acceleration of productivityon government required member enrollment calls
 Enhancement of sales and retention potential of former plan members
o Other projects included:
 Oversight of technical challenges surrounding multiple company intranet
site launches
 Development of OLAP reports for tracking and improving operational
maintenance time using web-enabled Cognos tools
 Development of several Oracle 9i objects in support of large clinical
initiative including tables, stored procedures, views and reportswritten in
Crystal Reports 8
City of Minneapolis, Minneapolis, MN Software Engineer
o Designed, created, and maintained various multi-tiered internet and intranet solutions
using HTML, ASP, cascading style sheets, JavaScript and VBScript. Major projects included
an election filings database used to collect candidate information for upcoming city
elections accessiblethrough the public web site, and a corporate phone directory
accessible only to City employees as well as an additional web interface available only to
restricted personnel for updating employee and department data.
Morgan Stanley – New York, NY Software Engineer
 Constant interfacing with client for gathering design specifications, object development,
testing, implementation and support of tables, views, triggers, and stored procedures on
5/2001 –
11/2001
8/1999 –
05/2001
Page 9 of 9
Confidential
entity relational databases on various platforms including MS Access, SQL Server, and
Sybase.
Productivity Point International, Chicago, IL Senior Technical Trainer/Consultant
o Conducted numerous projects integrating MS Access, Visual Basic, SQL, and
HTML/JavaScript in designing, programming, and implementing database and web
solutions for various clients across a broad range of industries including Baxter Healthcare,
Abbott Laboratories, Eirich Machines, Pegard Productics, Caremark, S.C. Johnson Wax,
Zurich Commercial Insurance, American Express, and Kraft Foods
o As a lead instructor for the largest, and fastest growing software training provider, my
responsibilities entailed abilities in a wide variety of capacities including software training,
consulting, training other trainers, providing post-training advisement and various
leadership roles.
 Instruction focused on MS Office products (Access and Excel) as well as SQL,
Visual Basic and Crystal Reports.
 Served as liaison between account managers and clients for creation of
customized instruction to meet their specialized requirements.
 Extensive local and long distance travel to many Fortune 500 client sites across
the country.
 Was chosen to represent over 100 instructors in the company’s largest region in
an instructor advocate council
 Selected as lead instructor for numerous clients including Abbott Laboratories,
Kraft Foods and SC Johnson Wax.
4/1996 –
8/1999

!Resume_2015-05-14

  • 1.
    Page 1 of9 Confidential ROLES:  SharePoint BI Analyst  SharePoint Administrator  SharePoint Project Manager  Microsoft Technologies Developer  Business Analyst  Software Engineer  Technical Trainer TECHNOLOGIES: SharePoint - Architecture - Administration - PowerShell - InfoPath - SP Designer - Performance Point - Dashboard Designer Content Management Systems SQL Server INDUSTRY APPLICATION:  Healthcare  Insurance  Medical Device  State Government  Financial Services EDUCATION: University of Minnesota – Carlson School of Management – Minneapolis, MN, Pursuing M.B.A University of St. Thomas – St. Paul, MN Pursuing M.S. Software Engineering Trinity International University – Chicago, IL, MA in History and Philosophy Microsoft - Bloomington, MN, Microsoft Certified Professional in Visual Basic 6.0 CAREER OBJECTIVE: I am aggressively seeking a challenging, full-time position as either a Microsoft SharePoint Administrator or Business/Systems Analyst position within an industry- leading, growth-driven corporation wheremy 20+ years of technical skill, training, and experience will havelong-term significant and strategic impact. Skill Yrs Experience SharePointArchitecture& Installation(Incl. PowerShell, andWebPartinstallationand Deployment 7 Intermediate Software Development(Waterfall, Agile) 20+ Expert Visual Basic/VBA 10+ Expert Business Intelligence (SSAS,Performance Point, PowerPivot, DashboardDesigner) 5+ Intermediate DatabaseDesign & Development(SQL, embeddedSQL,SQLServer, Oracle, MySQL, MSAccess) 15 Expert Reporting(MSAccess,Cognos, Crystal Reports, SSRS,SSAS) 20+ Expert MicrosoftOffice (All products) 20+ Expert Business Analysis (Requirements Gathering, Statusreports & meetings, Requirements documentation, JAD sessions, ) 5+ Expert Technical Training 5 Expert Communication(Oral,written,public speaking) 15+ Expert Steven W. Berg, MA 612.234.7830 stevenwberg@outlook.com
  • 2.
    Page 2 of9 Confidential CHRONOLOGICAL SUMMARYOFEXPERIENCE Independent SharePoint Consulting SharePoint Architect/Administrator My most recent endeavorshavebeen almost exclusivelycentered around the design, creation, and administration of SharePoint 2007, 2010, and 2013 SharePoint farms on both single-tier and three-tier configurations. My latest professional pursuits have targeting several, SharePoint/Content Management Systems (CMS)contracts, providing me with a wide breadth of skillsets including SharePoint design and architecture, installation and configuration, administration and maintenance, as well as web part development and Business Intelligence reporting. o Avtex – Minneapolis, MN SharePoint Administrator  Served as an ITPro Consultant for one of the premier consulting firms in the Minneapolis/St. Paul area on numerous projects for several clientssuch as Polaris, Tennant Corporation, MHS Law, Ardent Mills, Carver County, Lexion Medical, and Washington County.  Responsibilities included, but were not limited to, installation and configuration of Microsoft SharePoint Server 2013 and Windows SharePoint Services; assisted in preparation of environments for collaboration, business process management, content management, as well as alignment of business requirements to features in the platform; provided occasional support for existing SharePoint installations.  Specific Projects included  SharePoint migration efforts both from2010 to 2013, and 2007 to 2013 using PowerShell scripts,  SharePoint health check, analysis, and clean-up, a complex SharePoint Workflow, and InfoPath 2013 development.  Participated in envisioning sessions for a future new intranet deployment to be built in SharePoint 2013 for a large global corporation based locally and business requirements documentation.  Extremely complex, multi-year workflows driven by a corresponding complex InfoPath 2013 user form. 6/2008 – Present
  • 3.
    Page 3 of9 Confidential  Design, creation, and support of departmental level teamsites, sub-sties, lists, libraries, based on enterprise and locally defined custom content types. o Ticomix – Rockford, IL SharePoint Architect/Administrator  Architected, created, and developed a small single server SharePoint 2013 IIS Web Application farm with a built-in database, to support a public facing website for a large client using a combination of both out-of-the- box Central Administration tools as well as SharePoint PowerShell cmdlets and scripts, with a limited user-profile.  Created and maintained several lists and libraries, ensuring data integrity and security in accordance with business needs and industry best- practices regarding privacy, security, regulatory compliance as well as and enforcing SharePoint Governancepolicies  Developed Robust Document Center with public accessibility for download  ServiceApplications creation and administration including:  Search Service and search center implementation using FASTsearch technology, continuous crawls, and customized Result Type specifications  Managed Metadata taxonomy service based upon a hierarchical product catalog structure, as well as a navigation systembased upon a termstore.  Secure Store Service for storageof authorization credentials to support an external Business Data Connection  Business Data Connectivity Services o Midwest HospiceCareCenter, - Glenview, IL SharePoint Architect/Administrator  Architected and created a full-featured enterprise SharePoint solution to replace the existing corporate intranet site which had become unwieldy and confusing. This new intranet site was developed in SharePoint 2010 and currently provides the clinicians in the field with a nimble website for quickly and accurately searching the corporate document center for all appropriate policies, procedures, etc.  Developed customized style sheets in order to conformto corporate branding standards as well as various web parts for delivering and displaying content, such as BI (Business Intelligence) Reports in useful, and convenient ways.
  • 4.
    Page 4 of9 Confidential  Responsible for developing and delivering administrator and end-user training coursework and classes to appropriate audiences. o MillerCoors, - Milwaukee, WI SharePoint/VBA Developer  Was called upon at the eleventh hour fromthe initiation of a large, multi- year project to develop a stopgap solution for the weekly generation of over 100 timesheets with a turn-around time of less than a month. The intermediate solution was written in VBA, which readsproject task assignments from a MS Project plan, filtered by resource to produce a new Excel worksheet in resource-specific workbook files. The second phase of the solution entailed data extraction fromMS Project, into an MS InfoPath form, and directly published into a SharePoint list. o MMIC, Inc. – Minneapolis, MN SharePoint Architect/BI Analyst  Using the Agile method of softwaredevelopment, I was responsible for the creation, administration, and development of the company’s SharePoint 2010 sites to serve as both a Content Management System as well as the creation of dozens of BI PerformancePoint and PowerPivot reportsand Dashboards (using Dashboard Designer) o CoreLink Data Centers – Phoenix, AZ SharePoint Developer  After two previous contractor’sattempts at developing and automating a version of a monthly sales data projection report pulled fromthe company’s ERP warehouse (NetSuite) which had been produced manually in Excel, the corporate executives accepted a bid to have me step in to do the work. Final selection of technology was left up to the developer’s discretion  The final solution consisted of incorporating the company’s under-utilized SharePoint 2007/intranet site for publishing, downloading, summarizing, and manipulating of viewsgiving usersonline business intelligence capabilities  A VBA-enabled, Microsoft Access2007 database engine provides the middle-tier connectivity between the NetSuite data and CoreLink’s SharePoint site through the Business Data Catalog  A VBA GUI formallowsthe client to kick off the data refresh process (quick refresh, full update, or complete rebuild), increasing production time by 200% and virtually eliminating resource time and effort
  • 5.
    Page 5 of9 Confidential o Sunny Delight – Cincinnati, OH SharePoint Business Analyst  Analyzed and documented client’s SharePoint capacity planning needs across the corporation worldwide.  Delivered time and budget plan including itemized list of work-effort estimates. Specifics include resource planning and designing North American verses European content servers to be independently managed as separate logical databases. Gedney Corporation – Minneapolis, MN SharePoint Developer  Independently managed several company ITdevelopment projects and initiatives serving as a resourceon a part-time, self-directed basis. Functions included assessing and interpreting customer needs and requirements, project initiation and definition, and full SDLC (Software Development Life Cycle). Projects weretypically smaller in size with indefinite timelines, including:  Company Intranet –Defined, designed, developed, and deployed company intranet site fromground-up utilizing Microsoft SharePoint Services 2007 (MOSS) and InfoPath 2007.  ERP Enhancements – Provided enhancements to custom-built front- end modules for company ERP (i.e. PeopleSoft) systemusing Access 2007 VBA. Medtronic, Inc.– Minneapolis, MN SharePoint Administrator  Redesigned and optimized several department-owned SharePoint sites through implementation of SharePoint best practices and trained administrators and users.  Designed, developed, and implemented a reporting tool in MS Access using VBA-supported forms and dynamic links to all relevant project SharePoint lists which allowed users to customize own reportsproduced through Microsoft Access. Target Corporation– Minneapolis, MN Business Process Consultant/SharePoint Administrator o Designed, Developed, and Administered 15 separate SharePoint 2007 (MOSS) sites to support large project initiative and operationswhich entailed:  Content Management Systems services (CMS) 12/2006 – 5/2008
  • 6.
    Page 6 of9 Confidential  Out-of-the-box Workflows  Configured, Provisioned, and Managed site collection  Enforced site level standards and policies (layouts, security processes, space usage etc.)  Trained new site administrators and business users through live and recorded demonstrations  Provided ongoing operational support for established sites  Determined and Established security groups and customized permission levels  Coordinated MOSS upgrades and site migrations using SharePoint Designer  Managed and Monitored file size limits and quotas  Created, Implemented and Supported several webpartsusing XML, JavaScript, and ASP.Net o Defined, communicated, and enforced corporate software development quality assurance principles and standards across 300+ member project team and across all phases of Software Development Life Cycle for a nation-wide rollout of a custom-built pharmacy dispensing systemto all Target retail stores. Internal processes included:  Requirements Gathering  Facilitation of final requirements reviews and approvals  Issues Management  Content Management  Configuration Management  Change Control Process  Requirements Traceability o Independently sought and delivered innovativesolutions for internal project- based challenges such as:  An Excel VBA-based Traceability Matrix for tracking businessrequirements throughout entire SDLC.  Several customized InfoPath forms for enhancement of usability and data entry control. UnitedHealth Group SR. Business Analyst Unitedhealthcare, Edina,MN o Oversaw and coordinated efforts between 6 separate business segments and application groups for successful, on-time systemintegration and support of business processes previously non-existent on UHG claimintake and payment systems for a UHC acquisition. 11/2001 – 12/2006
  • 7.
    Page 7 of9 Confidential o Facilitated requirement reviews and final project approvals:  Scheduled requirements sessionswith the business users/SMEs  Facilitated the gathering of application/reporting requirements from various businessareas through interviews, in-person, and JAD sessions, asking the right questions to get to the real business needs and dive deeper into initial business requests  Analyzed business requests and making technology needs and requirement assessments in order to meet the strategic direction of the organization  Developed deep knowledge in variouscorporate systems in order to serveas an SME to business users o Tracked tasks and resourcesthroughout all phases of project Software Development Life Cycle o Facilitated weekly project status meetings with key business and application leaders which entailed:  Issue tracking, documentation, and resolution  Escalating severe issuesto senior management when timelines werein jeopardy.  Coordinating and leading discussions between business and IT, providing input and analysis on all unforeseen problems related to the project o Creating test plans, engaging all application teams for user-acceptanceand integration testing, and monitoring testing progress. o Providing clear, concise communication of project status for senior management through extensiveuse of PowerPoint, Visio, and Excel. Ingenix, Eden Prairie, MN o Participated in a variety of projects in support of a corporate-wide initiative designed to evaluate clinical claims data in order to assess and rank healthcare providers along various dimensions of provider practicesagainst their peers. o Job functions included:  Business Analysis – Businessrequirements gathering and documentation,  Application Development – Creating innovativeAccess/VBA/SQL Server solutions for dynamic generation of correspondence letters to providersas well as design and development of several OLAP cubes pulled from corporate datamarts and data warehouses, using MS Analysis Services.  Training - Trained and mentored members of the development teamon a variety of technologiesincluding SQL, Access, and Visual Basic  Technical Lead – Oversaw the development effort on several projects  Project Management – Assisted in identifying tasks and resources, assigning roles, tracking progress, facilitating weekly status meetings, and
  • 8.
    Page 8 of9 Confidential identifying and analyzing project risks. o Received formal process flow training in Microsoft Solutions Framework and technical training in Visual Basic.Net, and Microsoft Reporting Services. Ovations, Eden Prairie, MN Sr. Software Engineer o Selected as the most experienced Access developer in the area to join project team for creation, analysis, modification, testing, and implementation of several database applications used for tracking, reporting, and correcting of Medicare/Medicaid data discrepancies. o Independently managed through full life-cycle software development, a project initiative to rapidly deliver a call center application in a multi-user environment. The final solution consisted of an Access/VBA front-end (including user-input forms and reports) and SQL Server back end. o This vital stop-gap measure quickly provided $175,000 in savings within five months of system deployment through:  Acceleration of productivityon government required member enrollment calls  Enhancement of sales and retention potential of former plan members o Other projects included:  Oversight of technical challenges surrounding multiple company intranet site launches  Development of OLAP reports for tracking and improving operational maintenance time using web-enabled Cognos tools  Development of several Oracle 9i objects in support of large clinical initiative including tables, stored procedures, views and reportswritten in Crystal Reports 8 City of Minneapolis, Minneapolis, MN Software Engineer o Designed, created, and maintained various multi-tiered internet and intranet solutions using HTML, ASP, cascading style sheets, JavaScript and VBScript. Major projects included an election filings database used to collect candidate information for upcoming city elections accessiblethrough the public web site, and a corporate phone directory accessible only to City employees as well as an additional web interface available only to restricted personnel for updating employee and department data. Morgan Stanley – New York, NY Software Engineer  Constant interfacing with client for gathering design specifications, object development, testing, implementation and support of tables, views, triggers, and stored procedures on 5/2001 – 11/2001 8/1999 – 05/2001
  • 9.
    Page 9 of9 Confidential entity relational databases on various platforms including MS Access, SQL Server, and Sybase. Productivity Point International, Chicago, IL Senior Technical Trainer/Consultant o Conducted numerous projects integrating MS Access, Visual Basic, SQL, and HTML/JavaScript in designing, programming, and implementing database and web solutions for various clients across a broad range of industries including Baxter Healthcare, Abbott Laboratories, Eirich Machines, Pegard Productics, Caremark, S.C. Johnson Wax, Zurich Commercial Insurance, American Express, and Kraft Foods o As a lead instructor for the largest, and fastest growing software training provider, my responsibilities entailed abilities in a wide variety of capacities including software training, consulting, training other trainers, providing post-training advisement and various leadership roles.  Instruction focused on MS Office products (Access and Excel) as well as SQL, Visual Basic and Crystal Reports.  Served as liaison between account managers and clients for creation of customized instruction to meet their specialized requirements.  Extensive local and long distance travel to many Fortune 500 client sites across the country.  Was chosen to represent over 100 instructors in the company’s largest region in an instructor advocate council  Selected as lead instructor for numerous clients including Abbott Laboratories, Kraft Foods and SC Johnson Wax. 4/1996 – 8/1999