1. KATHLEEN R. KLINGENBERG
703-859-0717, e-mail: krk3@georgetown.edu, 4007 Barker Court, Apt. 113, Fairfax, VA 22032
SUMMARY
Experienced in various phases of education including higher education administration,
teaching, and academic publishing; Excellent communication, writing, and listening
skills, Advanced researching experience.
Editing and Proofreading: Skilled in citation of scholarly books and conversion of
manuscripts to publishing form.
Higher Education Administration: Experience as Program Assistant, Administrative
Assistant and Computer Programmer for Georgetown University, Harvard University,
and M.I.T.
Publishing: Systems Specialist, Programmer and Typesetter for Educational Publisher.
Teaching: Taught high school English and English as a Second Language to adults and
children from Asia, Europe and Latin America; Lived in Great Britain and taught English
in a British School.
SOFTWARE
Microsoft Office: Word, Access, Excel, PowerPoint
Adobe Acrobat, Blackboard, Cognos/Banner, Echo 360, Exam4
EDUCATION
2006 M.A. Liberal Studies, Georgetown University, Washington, DC
Concentration in Medieval and Early Modern Studies
1970 B.A. English Marquette University, Milwaukee, Wisconsin
RECENT PROFESSIONAL EXPERIENCE
12/2000-8/2014 Program Assistant: Coordinated technical and administrative support for
honors certificate, academic program
Georgetown University, Washington, DC School of Foreign Service, Karl F. Landegger
Program in International Business Diplomacy
.
RESPONSIBILITIES
Academic Support
 Coordinated administrative support for department and adjunct professors

2.  Interfaced with graduate and undergraduate departments
 Ordered academic books and course packs; Prepared course materials for library
electronic reserves
 Uploaded course material on Blackboard
 Assisted faculty with manuscripts: creation of table of contents, conversion of footnotes
and bibliographies to various citation styles, and proofreading of manuscripts
 Coordinated use of online exam software (Exam4)
 Performed administrative support for the MOOC (massive open online course) on the
topic of Globalization
Honors Certificate Program
 Administered Microsoft Access database for candidate and alumni information; Trained
student workers to use database
 Processed degree audits for honors certificate course requirements
 Acted as first point of contact for academic and certificate inquiries
 Generated registrar reports of class lists and transcripts using Cognos/Banner system
 Managed administrative tasks for special events, candidate meetings, and celebrations
Technology Responsibilities
 Maintained department technology, software licenses and software upgrades
 Acted as Department Technology Representative
 Prepared Software User Guides
 Troubleshot problems with technology
 Used Echo 360 software to prepare PowerPoint training guides
PREVIOUS EXPERIENCE
Administrative Assistant in higher education and medical settings
Computer Programmer for educational publisher
High School English Teacher and English as a Second Language Tutor
CURRENT COMMUNITY INVOLVEMENT
Vienna Choral Society, Vienna, Virginia, Chorus Member
George Mason Regional Library, (Fairfax Public Libraries), Fairfax, Virginia,
One-on-One Technology Tutor, Tutor internet skills to adults and older adults.
HOBBIES
Calligraphy, Theater, Singing, Art History