Pradeep Saraswat is a service engineer based in Agra, India with over 20 years of experience. He has worked for several companies servicing and maintaining telecom equipment like STD/PCO billing machines and scanners. His responsibilities have included installation, troubleshooting, customer support, stock maintenance and providing feedback reports. Pradeep holds a diploma in Industrial Electronics and qualifications in Computer Fundamentals. He aims to utilize his skills and experience in a professional growth opportunity.

1. CURRICULUM –VITAE
Pradeep Saraswat Permanent Address:
35/58-L New Lashkar Pur
Kamla Nagar, Agra
Contact No. – 91-9457153803,91- 9258808103
Email-pradeepsaraswat1977@gmail.com
- pradeep.saraswat@yahoo.co.in
CAREER OBJECTIVE
To secure an appropriate position growth opportunities with effective utilization of my
skills and experience and also the opportunities to learn more in a professional
atmosphere.
ACADEMIC QUALIFICATION
1 Intermediate from U.P. Board in 1993 .
1 High School from U.P. Board in 1991 .
TECHNICAL QUALIFICATION
1 3 Year Diploma in Industrial Electronics from Board Tech. Examination
Maharashtra State in 1997 with First Division.
Computer Skill
Diploma in Computer Fundamental & Software in H.E.C From Agra
Knowledge of Window 98,Window 2000,M.S.Word,Excel ,Power Point & Internet.
WORKING EXPERIENCE
1 Digicontrol Northern (P) Ltd. as a Service Engineer from Jan 1998 – 2001
(Repair & service of STD, PCO Billing Machine, LCM, CCB in Card
Level&Telecom Product
Key Responsibilities.
. Service & Maintaince in Dealer & Client End.
. Maintaince of Customer Data

2. . Monthly Feedback Report.
. Provide Service Parts For Dealers
2 Hi-Tech Communication (P) Ltd as a Service Engineer from 2001 to
2005 (Repair & service of STD, PCO, Billing Machine and Dealer
Network,Epabx,Telecom Product
Key Responsibilities.
. Service & Maintaince of Std Pco M/c
. Service & Software Traings in Client End.
. Stock Maintains
. Monthly Feed Back Report
. To Main Data Of Costomer Data
2 Hi-Tech Tele Service (Tata Teleservice Ltd) as a Sr.Service Engineer from
2005 to Jan. 2010 (Service & installation of Tata PCO & Billing Machine and NIU
(Network interface unit))
Key Responsibilities.
. Intallation of NIU & STD Billing M/c
. Problem solve Through Customer Care Within Time
. Solve complaint in Tata Walky Phone
. Network Problem Solved in Tata NIU
. Works In Deactive Data.
2 OMR India out source (P) Ltd. as a Sr.Service cum Hardware Engineer from
Feb. 2010 to till date (Service of OMR (Optical mark reader) scanner and Image
Scanner of Plusteck & Hitachi
Key Responsibilities.
. Service of Omr Scanner,Image Scanners in Clints Side.
. Scanning of Omr Sheets& Reasult Generation
. Scanning Work in Projects.

3. . Stock Maintain
. Monthly Feedbacks Report
. Training & Installation of OMR Scanner
. Maintain Service Team
. Sevice Support in on Line
. Maintain Customer Data
PERSONAL DETAILS
Date of Birth : 14th
July 1977
Father’s Name : Shri R.S. Saraswat
Nationality : Indian
Marital Status : Married
Linguistic Ability : English & Hindi
Hobbies : Watching and playing cricket match.
NAVIGATOR AWARD
1 Best Jr. Enginer 1st
runnerup U.P. West Tata Indicom Smart PCO in 2006
1 Best Consolation Jr. Enginer U.P. West Tata Indicom Smart PCO in 2008
AREA OF INTEREST
3 Service, Maintenance / Production
STRONG POINT
4 Punctuality and dedication to work.
SELF DESCRIPTION
A dedicated self confident, extra over with positive attitudes thirsty knowledge.
Place : Agra Your truly
Date : (Pradeep Saraswat)