Shutima Potivorakun is currently pursuing an MSc in Data Engineering for AI and has over 10 years of experience in technical customer support roles for financial applications. She is proficient in data engineering skills like machine learning, databases, and cloud computing platforms. She is looking to transition to a role as a data engineer where she can apply her strong background in software engineering, data skills, and customer support experience.
The Salesforce1 Reporting API gives you programmatic access to report data designed in Report Builder. This means that System Administrators can define the reports that feed Apex processes, instead of relying on hard-coded, Developer-written queries. Join us as we walk through several real-world examples where Administrator-designed reports feed Visualforce pages, and Apex batch jobs deliver valuable metrics to end users. This example will also demonstrate a solution to manage/use asynchronously-run reports for improved performance using Custom Settings and Schedulable jobs.
Top 5 Trending Business Intelligence Tools | EdurekaEdureka!
YouTube Link: https://youtu.be/eEwq_mPd1iI
Edureka BI Certification Training Courses: https://www.edureka.co/bi-and-visualization-certification-courses
Receiving insights and finding trends is absolutely critical for businesses to scale and adapt as the years go on. This is exactly what business intelligence does and the best thing about these software solutions is that their potential uses are practically unlimited.
Follow us to never miss an update in the future.
YouTube: https://www.youtube.com/user/edurekaIN
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Facebook: https://www.facebook.com/edurekaIN/
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The Salesforce1 Reporting API gives you programmatic access to report data designed in Report Builder. This means that System Administrators can define the reports that feed Apex processes, instead of relying on hard-coded, Developer-written queries. Join us as we walk through several real-world examples where Administrator-designed reports feed Visualforce pages, and Apex batch jobs deliver valuable metrics to end users. This example will also demonstrate a solution to manage/use asynchronously-run reports for improved performance using Custom Settings and Schedulable jobs.
Top 5 Trending Business Intelligence Tools | EdurekaEdureka!
YouTube Link: https://youtu.be/eEwq_mPd1iI
Edureka BI Certification Training Courses: https://www.edureka.co/bi-and-visualization-certification-courses
Receiving insights and finding trends is absolutely critical for businesses to scale and adapt as the years go on. This is exactly what business intelligence does and the best thing about these software solutions is that their potential uses are practically unlimited.
Follow us to never miss an update in the future.
YouTube: https://www.youtube.com/user/edurekaIN
Instagram: https://www.instagram.com/edureka_learning/
Facebook: https://www.facebook.com/edurekaIN/
Twitter: https://twitter.com/edurekain
LinkedIn: https://www.linkedin.com/company/edureka
Castbox: https://castbox.fm/networks/505?country=in
What is Oracle Cloud called and its features?-Oracle cloudZabeel Institute
Oracle Cloud is an IaaS that provides on-premises, high-performance computing power to run cloud-native and venture company’s IT work. OCI provides real-time elasticity for business applications by combining Oracle’s independent services, integrated safety and security, and serverless computing.
ATC follows Agile Software Development Methodology (based on iterative and incremental development processes), where requirements and solutions evolve through collaboration between self-organizing, cross-functional teams.
Gone are the days of static, bulky, “authorized” content. Today's information consumers are global and more connected to communities instead of static help, manuals, and knowledge bases.
DocOps is about creating a content supply chain. Collaborative, agile and continuous, DocOps lets teams "curate" content from internal and external authors throughout the product lifecycle. Content can be delivered on the web where consumers can create their desired output for only those articles they require. Content can also be linked to application UIs to provide dynamic, collaborative, assistance. Analytics provide curators with continuous operational feedback so they can make changes on the fly to improve the customer experience.
Bay Area Digital Transformation Meetup Group: Best Practices for combining DPA and RPA for Digital Transformation. Held February 2020 in partnership with AXON Ivy and InnoVelocity
Nida event oracle business analytics 1 sep2016BAINIDA
Oracle Business Analytics ในงาน THE FIRST NIDA BUSINESS ANALYTICS AND DATA SCIENCES CONTEST/CONFERENCE จัดโดย คณะสถิติประยุกต์และ DATA SCIENCES THAILAND
SAP Cloud Platform offers comprehensive data management capabilities to support both transactional and analytical scenarios. It provides a full range of SAP and open source data management solutions on a choice of public cloud providers to process any data and make data from any source available to the entire organization. Using SAP Cloud Platform Data & Storage services, you can build real-time transactional and analytical applications, highly scalable transactional applications, agile data marts and support data science scenarios.
ORACLE analytics and cloud computing ในงาน THE FIRST NIDA BUSINESS ANALYTICS AND DATA SCIENCES CONTEST/CONFERENCE จัดโดย คณะสถิติประยุกต์และ DATA SCIENCES THAILAND
What is Oracle Cloud called and its features?-Oracle cloudZabeel Institute
Oracle Cloud is an IaaS that provides on-premises, high-performance computing power to run cloud-native and venture company’s IT work. OCI provides real-time elasticity for business applications by combining Oracle’s independent services, integrated safety and security, and serverless computing.
ATC follows Agile Software Development Methodology (based on iterative and incremental development processes), where requirements and solutions evolve through collaboration between self-organizing, cross-functional teams.
Gone are the days of static, bulky, “authorized” content. Today's information consumers are global and more connected to communities instead of static help, manuals, and knowledge bases.
DocOps is about creating a content supply chain. Collaborative, agile and continuous, DocOps lets teams "curate" content from internal and external authors throughout the product lifecycle. Content can be delivered on the web where consumers can create their desired output for only those articles they require. Content can also be linked to application UIs to provide dynamic, collaborative, assistance. Analytics provide curators with continuous operational feedback so they can make changes on the fly to improve the customer experience.
Bay Area Digital Transformation Meetup Group: Best Practices for combining DPA and RPA for Digital Transformation. Held February 2020 in partnership with AXON Ivy and InnoVelocity
Nida event oracle business analytics 1 sep2016BAINIDA
Oracle Business Analytics ในงาน THE FIRST NIDA BUSINESS ANALYTICS AND DATA SCIENCES CONTEST/CONFERENCE จัดโดย คณะสถิติประยุกต์และ DATA SCIENCES THAILAND
SAP Cloud Platform offers comprehensive data management capabilities to support both transactional and analytical scenarios. It provides a full range of SAP and open source data management solutions on a choice of public cloud providers to process any data and make data from any source available to the entire organization. Using SAP Cloud Platform Data & Storage services, you can build real-time transactional and analytical applications, highly scalable transactional applications, agile data marts and support data science scenarios.
ORACLE analytics and cloud computing ในงาน THE FIRST NIDA BUSINESS ANALYTICS AND DATA SCIENCES CONTEST/CONFERENCE จัดโดย คณะสถิติประยุกต์และ DATA SCIENCES THAILAND
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
JMeter webinar - integration with InfluxDB and Grafana
Resume shutima p_dataeng01
1. 1
Shutima Potivorakun
5 avenue Sisley
92150 SURESNES
Tel. 07 86 41 89 51
Email s.potivorakun@gmail.com
Linkedin www.linkedin.com/in/shutima-potivorakun-3b271565
MSc Student Data Engineer for AI / Lead Technical Support Engineer
I am currently enrolling in the MSc Data Engineering for AI program at Data ScienceTech Institute, Paris. My
previous title was Lead Technical Support Engineer. 10 years + experience in a technical aspect of financial
applications and platform with an emphasis of customer support and service. I actively helped client specialists
and sales teams by providing global customer support with a high level of technical expertise. With my strong
background in software engineer, customer support for financial applications and the knowledge of Data
Engineering courses acquired in April 2020, I wish to join and contribute to the team as a Data Engineer.
▪Expertise
Applied Mathematics for Data Science, Foundations of Statistical Analysis Machine
Learning Part 1, Statistical Analysis of Massive and High Dimensional Data
Deep Learning with Python, R for Big Data
Amazon AWS Cloud-Computing, Microsoft Azure, Semantic Web Technologies for Data
Science Developments, Java & Scala Programming, Data Wrangling with SQL, Relational
Databases Management Systems, NoSQL Databases, The Hadoop and Spark Ecosystem,
Data Pipeline
Continuous Integration, Data Laws and Regulations, DevOps, Cybersecurity
Working in a multicultural environment : Training the different support teams in the
world working as a team
Writing technical articles in English : Ensuring internal and external communication,
Contributing to the knowledge base (writing technical articles)
CRM Tools : Service Cloud (Salesforce), Siebel
Collaboration Tools : Jira, TheHub, Sharepoint
Constantly searching for customer satisfaction
Listening, analyzing, solving or proposing workarounds assisting on site or remotely
(Bomgar, WebEx)
Validating and deploying software patches
English : Proficient
French : Proficient
Japanese : Proficient
Thai : Mother Tongue
Windows 7, 8.1, 10 Install & Admin, Windows Server 2008/2012, Citrix XenApp 6.5,
VMware Workstation 12, Windows Hyper Vision, VSphere 5.5, MS Office 2010/365,
Linux/Unix, SQL Server Business Intelligent
HTML5/CSS3, C/C++
Windows Sysinternal Suite : Process Monitor, Process Explorer, ProcDump
Network Trace Analysis : Fiddler, HTTP Analyzer, Wireshark
Crash Analysis : WinDBG, Debug Diag
Advanced Notepad++
Will be acquired
in April 2020
Soft Skills
Customer
Service
Language
Technical Skills
2. 2
▪ Professional Experience
2010 - 2019 Lead Technical Support Engineer
Refinitiv (former Thomson Reuters) – Puteaux, France
Provide a 3rd level global support with a high level of technical expertise on financial
applications (Eikon and FXT) – 100K users around the world
o Managing daily tickets incidents | 110 in annual average
o Entering and managing bugs (JIRA database) | 90 in annual average
o Advanced log analyzing to find out root causes for clients’ problems
o Exchanging with the development teams, QA team and Product Management (EMEA,
AMERS and APAC regions)
o Validating the « bug fix » for customers
o Visiting clients (EMEA region) and write visit reports (Deutsche Bank, Société Générale)
Writing and updating technical articles in English for the Hub (Jive Software) and Service Cloud
(Salesforce) knowledge base with internal and external access | 20 articles in annual average
Managing application crash reports
o Recognizing expertise on crash investigation and analysis
o Assisting in the design of a platform for automatic analysis of crashes
o Diagnosing, creating and updating crash families via an internal web portal
Training the 2nd level support teams
o Creating technical training materials in English (PowerPoint)
o Delivering these technical trainings in English via remote connection (WebEx) for teams
based in New York, London and Gdynia
Responsible in Eikon Rollout program
o Driving mass-deployment project and being a point of contact for strategic accounts
(Deutsche Bank, JP Morgan) to ensure the smooth and rapid Eikon deployment process
Results :
✓Reduction of the ERT (Estimated Resolution Time) for customer cases by 40% (with the
help of technical articles)
✓Augmentation of customer closed cases per month by 30%
✓Increasing in the Eikon workstations on the strategic accounts
✓Receiving more than 80% positive reviews for Customer Service Pulse Feedback
2003 - 2009 Senior Quality Assurance Engineer for Internet Finance Platform (iFP) (Former RMDS Feed
Handler Team)
Thomson Reuters Company – Bangkok, Thailand
Leaded the test team for the 6 months transition project of Internet Finance Platform in St.
Louise, United States
Improved software testing quality by leading the team in finding the best test strategies for
testing the product, Internet Finance Platform, a group of Reuters Market Data System
(RMDS) components which allow market data to be accessible via HTTP over the internet or an
intranet for both snapshot and real-time streaming data
Prepared the reliable test lab by simulating the real world market data movement with the
background knowledge in RMDS, a backend architecture that facilitates the reliable flow of
real-time market from market data publishers to market data consumers, and several types of
exchanges
Involved in the investigation for clients’ problems by helping product supports and developers
in finding the root causes
Coached more than one junior staffs in order to transfer knowledge to help create the most
efficient and more effective test result for the whole team
3. 3
Reviewed and analyzed business requirements and design specifications for low to moderately
complex changes/systems for completeness, testability and translation into technical
specifications
Planned, estimated and allocated the team resources for each software projects
Recommended improvements to the overall quality process to create efficiencies
Ensured the formality and software standard quality by applying the software process (CMMI)
into each software project
Results :
✓Successful of the iFP transition project
✓Augmentation of the test automation by 60%
2002 - 2003 Application Engineer
Fujitsu Systems Business CO., LTD. – Bangkok, Thailand
Studied new software and conducted the pre-sales process such as preparing the presentation
on the new product to present to the potential clients
Implements and tested the application system, and also researcher the best and suitable
solutions to meet with customers’ requirements
Prepared and set up the application system after sales
Marketing Trainee – trained in the business support group about the concepts of marketing
and the processes of pre-sale in marketing perspective such as, studying all the products and
finding a way to sell them, along with the team brainstorming to arrange seminars or some
special events to advertise the products, doing the research on other competitors to be able
to make a comparison or find a way to improve the company’s products to meet with the
clients’ infinite requirements
▪ Education
2019 - 2020
MSc in Data Engineering for Artificial Intelligence – Data ScienceTech Institute,
Paris, France
1997 - 2002 Boston University – Boston, Massachusetts, USA
Bachelor of Arts and Sciences / Computer Science Degree
▪ Hobbies
Sport Crossfit, Running, TRX, Cycling
Lecture Literature – Fiction, Art History, Self-improvement