The IT consulting firm hired Arness Technologies to re-engineer its existing Windows-based warehouse, asset, and emergency management software products into a flexible web-based enterprise solution. Over three years and using agile development methods, a team of 14 developers and testers from Arness Technologies redesigned the software using new technologies like .NET and rewrote it from scratch. The resulting solution provided increased visibility, efficiency, and real-time reporting across supply chains for end users in a software-as-a-service model.

1. Project Case Study
An IT Consulting and Software Solutions Provider Utilizes Arness Technologies Services
for Product Re-engineering
Case Study Summary
Arness Technologies was entrusted with re-engineering of client’s Warehouse, Asset and Emergency Management
products; and transform these into a web-based ‘Enterprise solution’ that could either be offered on-demand as SaaS
or fully integrated with end client’s existing systems.
THE SITUATION
About the Client
The client is a global provider of IT Consulting, Software Solutions, Claims Management, IT jobs and staffing;
developing and delivering world-class products and services in the commercial marketplace, healthcare, public health,
government and other major industries.
Client’s suite of Integrated Resource Management System (IRMS) software products allows the end users to manage
people, products, and process data on-demand through the cloud-ready suite.
Scope and Requirements
Client’s existing Windows based IRMS product had limited features and reach. As a part of its growth strategy and to
make it as a world class global-reach product, the client was looking for a technology partner who could re-write the
existing product into an enterprise solution that can provide the flexibility of customization as per end client’s needs.
The technology partner was expected to offer expertise in software product development using cutting edge
technologies, have the ability to design and develop robust applications in iterative manner and be trusted to deliver
quality product in the given time frame; thus providing best possible ROI on the new product development initiative.
THE SOLUTION
Objectives
 Reduce time-to-market to launch new web-based solution, with substantial reduction in development cost.
 Reverse engineer existing Windows based IRMS product into a flexible, multi-purpose, enterprise solution for
Warehouse, Asset and Emergency Management suite of products in order to make these more effective,
efficient, and responsive.
 Take advantage of newly emerged technologies so that the new solution not only provides demonstrable
value to the clients but also improves maintainability and supportability of the software.
 Utilize the time difference between US and India by working in Follow-the-Sun model; and deliver quality
software on daily basis without any build failure which would allow the US team to integrate the codebase and
test it during US day time.
 Strengthen delivery processes by incorporating Arness Technologies’ software development best practices.
Challenges
 Showcase Arness Technologies’ technical capabilities in software product development by providing a POC for
Asset Management and Warehouse Management modules.
 Quickly understand the legacy Windows based IRMS product; and start developing the new applications with
minimal lead time.
 Learn and use several new technologies such as NHibernate, Infragistics Controls, JSON, jQueryQuartz.Net &
Spring.Net.
 Understand, elaborate and implement volatile, incomplete and evolving requirements.
 Implement 3rd
party interfaces (e.g. Kewill shipping) without having access to proper testing environment.
 (Perform Daily codebase integration leading to daily build and testing.

2. Project Case Study
Technology
 Visual Studio 2010, .NET Framework 4.0, C#, ASP.NET, Windows Mobile, XML
 NHibernate 2.1.x, Infragistics Control suite, JavaScript, JSON, jQuery,Quartz.Net, Crystal Reports, Spring.Net
 SQL Server 2008, IE 8.0- 10.0, Mozilla Firefox, Google Chrome and Safari browsers
Team
Peak team size was fourteen, which includes a Technical Lead, twelve senior developers and a senior QA. The average
experience of the team was 7 years in Microsoft technologies.
Process
Arness Technologies team follows agile (Scrum) development model where the requirements are broken down into
stories and tasks. Validation of the requirements, design solution and incremental code release is discussed in the
thrice-a-week Scrum calls which provide a platform for the team to receive early and effective feedback from the
client.
Even though the pace of delivering the code/solutions is rapid, peer code review, continuous testing and periodic code
refactoring ensures quality delivery to the client.
Green Hooper (Jira) is used for sprint planning, monitoring, and issue tracking. WebEx, email, Skype, telephone and
Jira are used for collaboration with the client.
Software Solution/Service Delivered
 Complete re-write/product development and testing was done at offshore and knowledge/codebase resides
with Arness Technologies team.
o Warehouse Management (WM) -tracks complete supply-chain and real-time reporting system
o Asset Management (AM) - tracks assets from acquisition to depreciation and maintenance to disposal
o Patient Management –registration, triage, consultation, treatment dispensing, transportation disposition
 Provided professional services to more than 5 end-clients by delivering customized solutions for WM and AM.
 Built enriched features like ‘rich GUI for web’ to view more than one screens through tabs implementation e.g.
adding page as favorite, reload, cancel, close, close All and ‘Close All But this’; and MS-Outlook features like
creating appointments on the web.
 Integrated RFID and bar coding technology so that the system ensures fast, accurate, and complete tracking
for each and every inbound and outbound delivery.
 Implemented robust reporting capabilities and dashboards (Business Intelligence) that provide views of real-
time data to ensure the correct inventory is in place when it’s needed.
 Delivered mobile device based (Windows OS) applications using .Net compact framework and WCF services.
 Implemented 3rd
party integration modules such as Kewill /Talend
Business Value Delivered
• The re-engineered, web-based, Enterprise solution delivered by Arness Technologies resulted in increased
operational efficiency, effectiveness and revenue for the end users. The product delivers secure, fast, accurate
and complete visibility throughout the supply chain cycle, providing a single source solution to view and
manage people, products, and process data on-demand.
• Cloud-based implementation of the Patients Management is now offered as SaaS. It provides full integration
with end user existing systems, real-time reporting for on- the- fly decision making and end-to-end tracking.
• Delivered the product with the ability to consistently achieve the 99.8% service levels as required by the end
customers in Warehouse Management. The features like same-day pick, pack and delivery to a large campus
network, including emergency care facilities enable the end users stay ahead of demand.

3. Project Case Study
EPILOGUE
Arness Technologies successfully re-engineered the existing Windows based IRMS application and transformed it into
a web-based, Enterprise solution for Warehouse, Asset and Emergency Management suite of products which is
available anytime and anywhere to the end users. The effort required was more than 35 person years and it was
delivered in a phased manner over a three year period against very aggressive timelines.