Radhakrishnan P.N. has over 18 years of experience in supply chain management, logistics, import/export operations, and distribution management. He is a Certified International Supply Chain Management Professional with expertise in areas such as import/export logistics, order processing, inventory management, and transportation. Currently he works as the Operations & Logistics Manager for Dester General Trading in Jebel Ali Free Zone, where he oversees the company's production, warehouse operations, and distribution. Previously he was the Logistics Manager for Masafi Company LLC in Dubai, where he managed the company's commercial and supply chain operations including imports, exports, logistics, and warehousing.
CURRENT – Distribution & Logistics Executive, Zimmer Biomet India December 2009 till date - Zimmer Biomet is a worldwide leader in Musculoskeletal health care providing medical devices for Reconstructive, Trauma, Spine, Extremities and Orthopedic Surgical Products
• Independent handling/release of Import shipments, ensuring timely pick up and flight connections by the Carrier/Freight Forwarder from origin country. Scrutinizing the documents and providing to CHA for customs clearance.
• Monitoring the shipments on daily basis, approval of check list for filing the Bill of Entry, preparation of letter to resolve the query from customs, preparing customs duty request and documents for ADC NOC for timely customs clearance to avoid demurrages.
• Maintaining the MIS for all import shipments and circulation of report once in week to operation team for shipment status and pending GRN at all CFA’s.
• Sending reports to supplier for shortages/discrepancy in import shipment and follow up for credit note.
• Handling of Re-Export shipments, preparation of Invoice/Packing List for Recalls, PER, Re-Deployment and Med Ed/Marketing Events. Co-ordination with the CHA and Freight Forwarder for timely export clearance. Providing the documents and shipment status to destination country.
• Processing bills of Freight Forwarders and CHA's subsequent handover to Finance for releasing the payments. Highlight aberrations in the bills and take corrective action by issuing Debit Notes to the respective Vendor.
• Submission of Invoice, AWB and Triplicate Bill of Entry to Finance for remittance of foreign supplier.
• Managing the documentation and co-ordination with customs for the renewal of SVB Order and IEC. Instruments verification and stock take at CFA on annual basis. Freight Negotiation - Selection of Forwarder
• Preparation and circulation of DC Report to the Dealers on weekly basis and ensure that DC's are closed in SAP in time. Manage the execution of Approved Sample Demos from CFA's, placement of Purchase Orders with Suppliers
1. RADHAKRISHNAN. P.N
Certified International Supply Chain Management Professional (CISCP) Mobile: 050 4989640
E-Mail: pnrknambiar@gmail.com
SENIOR MANAGERIAL ASSIGNMENTS
~ Supply Chain Management ~ Logistics ~ Commercial Operations ~ Shipping ~ Import / Export Operations ~
PROFESSIONAL SYNOPSIS
Certified International Supply Chain Management Professional (CISCP) from Institute of Supply Chain
Management (ISM), USA
Posses nearly 18 years of cross cultural experience in Logistics, Import & Export Operations as well as
Distribution Management
Expertise in Import & Export Logistics & Re-ordering, Order Processing, Documentation, Inventory, Warehousing,
Transportation & Distribution.
Adroit in handling JAFZ Compliances for inward and outward materials & all Customs, EXIM and
Foreign Trade related jobs.
Expertise in effectively developing and monitoring the shipping / logistics network, ensuring smooth
materials movements.
Deft in managing entire breadth of commercial operations inclusive of new sourcing, order processing, contracting,
product management, Freight negotiation, etc.
Fully conversant with Letter of Credit Documentation Establishing, Implementation and fulfilling of L/C terms
& conditions through various banks.
Developed cordial relations with Custom Authorities, Food Control Department, Dubai / Ras Al Kamiah / Sharjah
Municipalities, ESMA, Freight forwarders, Shipping Lines, Various Inspection agencies, Insurance companies,
Transporters and movers for getting better services.
Proficient in handling commercial activities in co-ordination with internal / external departments for smooth
business operations.
Fully conversant with Kit packing, Co-packing and Cross Trade Project.
Key skills include
Logistics Operations Supply Chain Management Import / Export Management
Warehouse Operations Forecasting Re-order Procurement / Order Process
Shipping Management Documentary Letter of Credit Cross Trade
Ports & Customs ManagementDistribution & Brand Management Quality Assurance
Freight & Cost Control Dispatch Coordination Customer Service
Contract Co-packing Project EXIM Operations Amenity Kit Operation
Well versed in Fulfilment of Trade Finance Matter - L/C Implementation & Execution and Documentation for
both Import & Exports.
Proficient in International Shipping, well versed in Inco terms, Local and overland Transportation.
Proficient in Ports & Customs documentation, Food Control Procedures with Municipality , ESMA, Chamber of
commerce & Quality Procedures with SGS, BV, INTERTEK, SASO and other international organizations, duty
exemption procedures & documentation with Ministry of Finance & Industry, etc.
Effectively laid down procedures for smooth and effective importation activities with Global Suppliers, Project
Team, Clearing Agents and Transporters.
Managed multi location/condition warehouse facilities, experienced in 3rd
party logistics & external Warehouse
Management.
Key Brands Handled:
Philips, Epson, Richo & Siemens, Unilever / Lipton, DUNI (Inflight Cabin Products), MASAFI Products (Mineral
Water, Juice, Tissue, Tetra Pack, Potato Chips), FREEZ Carbonated Drinks, Robinson, Fruto, India Gate & MASAFI
Basmati Rice (From India & Pakistan), Rockstar Energy Drinks and various Alcoholic Beverages (Heineken,
Budweiser, Whiskies, Wines, etc.)
2. CORE COMPETENCIES
Logistic Operations
Responsible for all on site aspects of the Inbound & Outbound logistics, supply chain, and customer delivery
operations.
Responsible for all inbound and outbound international shipping and transportation with very cost effective and
competitive rates.
Developing the logistics network for ensuring seamless, cost-effective movement of consignment and timely
delivery of orders.
Finalising shipping lines and freight forwarders & negotiating for competitive ocean freight rates,
Negotiating with transporters, shippers/consignees, etc. to ensure seamless, cost-effective movement of
consignment and timely delivery of orders.
Production planning based on customer's contract and forecasted figures.
Liaising with Suppliers / Transporters, for ensuring smooth operations, systems and procedures for distribution
and logistics.
Serving as In-charge of making sure that each stage of the distribution process is progressing on time, on budget
and to the right quality standards.
Directing the functions of Receipts, Inspection, Storage, Issues & Related Documentation, Bill processing, etc.
Overseeing the dispatch of finished Products to Client locations; ensuring adherence to Documentation and
Internal Norms.
Managing monthly closure of all incoming material’s with respect to company policy.
Coordinating with Freight Forwarders, Custom House Agents, and Customs for effective transport solutions at
reasonable costs.
Working with multiple customers simultaneously and conducting disciplinary, capability and grievance
investigations and taking appropriate action to address any failings.
Responding to all customer complaints or queries in an efficient manner by visiting key clients to build
relationships and identify their key needs.
Ensuring the efficient running of administration and office procedures.
Actively managing subcontractors to ensure that they perform in line with their contractual agreements.
Controlling the order cycle.
Project Operations & Components Packing
Successfully built the production facility & office for an and Assembly unit for In-flight cabin products
Managing entire operations and supply chain
Logistics planning and procurements
Managing entire Warehousing and distribution
Export / Import Operations & Trade Documentation
Managing the entire International Shipping, Transportation (Local and overland) import and export operations,
warehouse management, keeping compliance with custom laws, notifications, tariffs, EXIM policy and procedures.
Heading export shipping, procedures and documentation; liaising with C&F Agencies for matters like Custom Rules,
Foreign Trade Policy, Export / Import related legal formalities.
Export documentation for pre-shipment & post shipments as per Letter of Credit and licence requirements
Duty Exemption documentations with Ministry of Finance and Industry
Managing Import & Export Trade Documentation entailing:
Establishment of Letters of Credit; vetting of necessary commercial documents.
Obtaining statutory licenses and approvals from regulatory authorities.
Liaison with inspection agencies for pre-shipment & post shipment documentation.
Obtaining statutory licenses and approvals from regulatory authorities.
Coordination with Customs Department and handling Custom Bond.
Executing Accounting, payment of Import Bills, Foreign Bill actualization.
Warehouse Operations
Handled warehouse operations including receipt, storage and issuance of materials, packaging, ingredients and
consumables adhering to SOPs and all Health and Safety regulations.
Controlling effective material handling through proper stacking & adopting FIFO/Safety measures at storage
locations to enable smooth and timely movement of stocks through the network.
Managing cycle count in all warehouses on monthly basis and 100% annual count with External Auditors.
Administering operational procedures for activities, such as verification of incoming and outgoing shipments,
handling and disposition of materials as well as keeping warehouse inventory bring up to date.
Preparing weekly inventory for all regions and analyzing weekly/monthly stock level; sending report to the
management from the inventory aging process.
3. CAREER SCAN
Since August’ 2014: Dester General Trading Jebel Ali Free Zone, as Operations & Logistics Manager
Successfully built the production facility for an Assembly unit for In-flight cabin products
Well Versed in handling JAFZ Compliances for inward and outward materials & all Customs, EXIM and Foreign
Trade related job & Procedures.
Directly manage and train 5 supervisors and oversee a total of 38 employees
Increased 22% production within 5months time from the targeted time.
Managing entire operations, Logistics planning and procurements.
Managing entire Warehousing and distribution.
Managing stocks movement through Third party logistics providers
Oversee entire inbound and outbound from various international suppliers.
Handling more than 60-75 tues every month.
Since Oct’ 2006 to July 2014: Masafi Company LLC, Dubai as Logistics Manager
Role:
Steering entire array of commercial and supply chain operations including Imports, Exports, Logistics Distribution
& Warehousing operations for all Masafi & their traded beverage products.
Overseeing complete processing and distribution of export orders to Middle East, Europe, East Africa & South Asia
pacific by sea, air & land shipments.
Responsible for pre & post shipment documentation along with application for different export incentives schemes;
maintaining all the records of Export consignments and preparing data as per management.
Coordinating with plant for movement of cargo and outside agencies for cargo inspection and certification.
Managing whole product registration with municipal food control authorities for launch process.
Involved in procurement and re-order planning; placing orders with international / local suppliers and arranging
the deliveries based on sales forecast.
Reviewing and analyzing monthly demand forecast based on customer orders.
Handling the entire market release and approvals for food products from various government authorities.
Attainments:
Distinction of being conferred with Best Employ Award for the year 2008.
Competently handling approx. over 78 million worth of goods per year.
Deftly managed the execution of all exports orders within the specified time limit by handling over 800 Tues (both
Containers and Trailers for GCC & Non-GCC countries) per month with co-ordination of production & warehouse
distribution team.
Achieved substantial savings in transport costs (locally & internationally) by negotiating with freight forwarders,
shipping lines and various transporters as well keeping fixed rates for specified periods.
Displayed competence in managing monthly movement of 300+ trucks & 150+ tues in multiple locations
and handling 300+ SKUs.
Aggressively negotiated with freight forwarders and shipping lines thereby saved over 1.5 million AED
during the year 2013 - 2014.
Attained significant reduction in clearance charges through various methods of consolidation.
Familiar in Customs Documentation in E-clearance, E-mirsal, Dubai trade, Duty Exemption, Online Certificate of
Origin from Ministry of Economy, Chamber of commerce, FIRS for food items through Dubai Municipality, DIP
inspection, SHJ municipality& RAK Municipality food control procedures, other emirates transfers and food control
procedures, Product registration and launching etc.
Jun’ 04 – Oct’ 06: Siemens Middle East, LLC as Senior Logistics Supervisor
Role:
Oversaw entire logistics operations for all imports & local deliveries to the various sites for the Airport Project
awarded to Siemens Dematic L.L.C., under Dept. of Civil Aviation, Dubai and U.A.E for Terminal 3.
Aug’ 02 – Jun’ 04: AGILITY, Jebel, Ali FZE as Team Leader (Logistics & Distribution)
Role:
Administered entire logistics and distribution functions in the company.
Oversaw complete order processing & dispatch of various multinational companies namely Lipton, Unilever,
Philips, Epson Toys r us, Nokia, Ricoh, various brands of MMI’s Liquors & Consumer items.
Handled the documentation with Customs/Municipality (FIS) / Chamber of Commerce & Health and Safety
Environment for destruction of unwanted goods, etc.
4. Ensured custom inspection with proper documentation and quality inspection (INTERTEK, SGS, BV, TUV, etc.) has
before leaving the goods from w/h which is mandatory for some particular customers.
Handled entire customs-related issues and commercial matters for Sea, Air and Land shipments including GCC
countries based on international shipping rules and regulations
Monitored the timely delivery of material to assigned locations.
Preparing the KPI against the entire documentation system and sending to the management on a weekly basis.
Jun’ 97 – Aug’ 02: Tass Inflight Systems FZE as Import – Export Executive
Role:
Managed entire import and export operations including managing both inbound & outbound processing of
customer orders.
Involved in sourcing and procurement of Airline Disposables and Raw materials from various suppliers/countries
and ensured on time execution of orders with complete responsibilities
Handled banking operations for Trade Financial matters.
Liaison with Chamber of Commerce and Industry, Ministry of Commerce, Airport Customs Dept., Shipping Lines,
Municipality, Embassy, Local Govt. Export Promotion Authorities, etc.
Issued marine insurance policies (both individual & open) for incoming and outgoing shipment an d claim
settlements for any damage that may arise.
Coordinated with Sales/Marketing team and delivered information on delivery status of each customer orders.
Made arrangements for pre-shipment quality inspection (SGS, SASO & Bureau Veritas).
TRAINING PROGRAMS AND WORKSHOPS ATTENDED
Export-Import Documentation Program at Indian Institute of Foreign Trade, New Delhi.
EDI customs documentation Program, conducted by New Delhi Customs
Actively participated in EDI Customs Documentation and Procedures Program (e-mirsal & export procedures) and
1 week crash course for Harmonized code classification, conducted by Dubai Ports & Customs.
Municipality production Registration training from Dubai Municipality food control system, Consumer Products,
ESMA, ect
E-clearance Customs Online Documentation Training from Customs Centre, Port Rashid.
Dubai Chamber of Commerce and Industry for Online Commercial Documentation System.
Visited Singapore & Bangkok in 2002 to understand the concerned suppliers to processes and incorpo rate
customer feedbacks for the operations improvement.
Workshop on “Trade Finance” organized by Export Development Corporation – Dubai Export Academy on
December 15, 2009.
Participated the 2nd
Annual Global Logistics Forum held on 21 – 23 November 2011 at Abu Dhabi, U.A.E.
CERTIFICATION PROGRAMS
Certified Logistics & Supply Chain Professional (CISCP), from International Supply chain Management
Institute, USA (Courses handled by Blue Ocean Academy, Dubai)
Export-Import Management course from Institute of Export Management, Bangalore
Export Management Crash Course Program from IIFT, New Delhi
ACADEMICS
1988 Bachelor of Statistics from Calicut University, Kerala, India
IT Skills:
Conversant with Oracle Applications (R12), MS Word, MS Excel, WMS (Exceed) Dac-Easy & Lotus 123 and Triton
PERSONAL DETAILS
Date of Birth : 17th
May 1967
Passport Number : F0761051 issued at Dubai
Visa Status : Residence Permit valid till Jan 2017
Linguistic Abilities : English, Hindi, Malayalam & Tamil
Address : Dubai, United Arab Emirates
Dubai
Date: 10.06.2015 (Radhakrishnan P.N.)