Maricar Batul is seeking a challenging front line management position utilizing over 15 years of administrative experience. She currently works as a Service Desk Clerk for the US Embassy in Baghdad, Iraq, answering calls and issues from clients. Previously, she held various administrative roles for KBR in Iraq, including HR Associate and Administrative Assistant Supervisor, where she supported personnel movement, travel requests, and daily operations. Maricar has extensive computer skills and experience in databases, Excel, PowerPoint, and other MS Office programs. She is motivated, a quick learner, and has strong communication and troubleshooting skills.

1. MARICAR C. BATUL
Block 28 Lot 3 Zone 3 Bautista, Cellular Phone: +9647823425674
Sampaloc 4 Dasmariñas City, Philippines Email add: maricar.batul@yahoo.com
I wish to further my career in a challenging position utilizing my present experience, while enriching my future
expectation in a front line management role.
I’m an Administrative Management Assistant working in areas dealing with formal documents, analyzing data and
an interpretation of raw material. I also organize excel data files, scanning classified personnel documents,
perform major secretarial duties. I perform personnel movement for logistical military appointments and
communicate inquiries to team leaders using my analytical and organizational skills.
Key Skills
• Quick learner and self motivated
• Excellent computer skills/programs: motivated towards excellence. Customer service training and orientation
• Professional Office Systems Operations
• Competent in set up, operation and Archiving and Record Training Data Management, Filing Systems, MS Office Suite,
Office, Word, Excel, PowerPoint, Outlook, MAXIMO, STEAM
• Good communications skills oral and written, fluent in English and Tagalog
• Troubleshooting electronic office equipment including computer systems, printers, scanners, copiers, fax machines.
Employment History
Service Desk Clerk May 24, 2016 up to present
PAE US Embassy Baghdad
• Answering the phone call, and taking different issues from the clients, and making the new work order from the GMMS
System.
• Complete and Closed Worker from the GMMS and archiving and Organized the filling system and issuing the key from
the keytrak.
HR Associate Nov 20, 2011 to Jun 30, 2013
Service Employees Int’l Inc (SEii) subsidiary of Kellogg, Brown & Root (KBR),
Logistics Civil Augmentation Program IV (LOGCAP IV), Iraq Wide,
• Responsible for the development, implementation and administration of human resources programs, policies, processes
and procedures designed to attract, retain and reward employees globally in alignment with overall business strategy.
• Primarily responsible for processing employee’s travel and movements: submitting Business Travel Request to US
Embassy Air, Responsible for Out – Processing employees for R & R, Business, DEMOB, In Country Sick Leave (ICSL),
Medical Leave of Absence (MLOA), Maintain Personnel and Travel Files and Functional Mail Box, Prepare the Demobilization
Packet, Maintain the Departures and Arrivals Report and Projections Report, Updating the Business Tracker Report and Master
Travel Tracker, Processing Request for Visa, Letter of Authorization (LOA), Verification of Employment (VOE), Employee Fund
Transfer (EFT), PIC
• Additional Human Resources responsibilities include: Responsible for answering HR inquiry by mail and phone from
employees, processing employee Multi-Entry Visas (MEV) requests in Iraq for the Site, Requesting for CAC Card (US
Government Identification Card) Approval, Responsible for submitting the Weekly Safety Bulletins Stats Report every Sunday,
Responsible Monthly Key Control Log, Enrolling USFI – Biometric Identification system for US Department of State Access.
Initiating Memorandum for Escort privileges for personnel and Memorandum of Iraq Wide Access for US Department of State.
• Key personnel that successfully close the Erbil Diplomatic Support Center (EDSC) camp site. Making sure that all
employees have their tickets, transferred to another location, out processed and archived personnel files. 100% in compliance to
the government and client requirement.
• SAP, EMTS and HR Data Base Training.
SCW Manager (Operations) Logcap III Sep 01, 2010 to Nov 15, 2011
F2-3A West LSA, Iraq (PPI), for services provided in Iraq for KBR
Administrative Assistant Supervisor (Operations) Logcap III Mar 8, 2008 to Aug 31, 2010
F2-3A West LSA, Iraq (PPI) for services provided in Iraq for KBR
• Organized meetings and conferences, answered the phone, processed mail and related the daily Operational reports.
• Attended and recorded meeting minutes.
• Prepared reports, memos, new policies and rules.
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2. • Coordinated attendance record of the Basic Life Services contract with 13 Departments such as Billeting, Carpentry, DFAC,
HVAC, Electrician, Labor, Housekeeping, Laundry, Logistics, MWR, Warehouse, Plumber and Power Generation Department.
• Prepared daily Operational updates; received and dispatched emergency calls.
• Updated the Accountability Roster of Expat and Sub-contract workers (SCWs) Accountability, Nationality Headcounts, R &
R Schedule and R & R tracker and Weekly Census of Expat.
• Responsible for monitoring the daily attendance of employees such as designating absences or partial work days.
• Updated and monitored New Hire and regular employees MNFI Badges, LOA, Passport Expirations and Employee
Contracts. Assisted all Expats for Travel Requests.
• Assisted with HSE training such as entry control points, topic specific monthly and weekly trainings, weekly, weather
condition, 25 Check Points and TSTI Summaries.
• Updated Master Agreement of SCWs. Devising and issuing SCW Release Form and Justification Letters for job transfers.
• In charge of training newly hired Admin Assistant and established documents filing, organization of data files, scanning,
printing and answering the telephone calls or radio, taking messages.
• Assisted with key control (issuing and dispatch).
• Conducted meetings for all administrative or support staff informing them of the designated HSE Trainings for each
department
• Maintained and ordered office supplies.
• Assisted with special projects as assigned.
• Managed files, records with archiving files quarterly.
• Responsible for KBR and SCW’s Time Sheets
Administrative Assistant - OM&L Power Generation Department Sept 01, 2005 to Feb 28, 2008
Prime Project International Company (PPI) for services provided in Iraq for KBR
• Created a monitoring scheme that provides a handy guide and quick reference about the generator status based on
consolidated information from the database and Preventive Maintenance Check and Service sheets.
• Accomplished Service Requests, and Property Movement Sheets which in effect cuts down uploading, downloading and
browsing of information time and enhances coordination among the personnel function
• Designed electronic Materials and Parts Inventory system; organized department files for repairs and maintenance of camp
generators, maintained the Database, trained 11 department admin assistants; and established a document filing system.
• Establishing an operational and maintenance system based on LOGCAP III contract facilitated by the Power Generation
Department with the US Army in relation to Operation Iraqi Freedom project. The work covered analysis of the current system
being used, identification of problem areas, and design of reports that improved operations, maintenance scheduling and property
monitoring. The database management and filing system were assessed for compliance with various camp and company rules and
regulations.
Personal Secretary Aug 11, 2003 to Aug 26, 2005
SUSTAMINA Company Biga II, Silang Cavite, Philippines
• Maintained office files and order supplies, answered telephones, took messages, and prepared outgoing mail. Completed
typing, data entry using Microsoft Word and Microsoft Excel (spreadsheets).
• Attended business operations, set schedules and meetings by priority and time vacancy, and responded to front desk inquiries.
• Primarily responsible for maintaining executives schedule, de-conflicting meetings and appointments and reminding her of
upcoming activities throughout the day.
Sales Associate Jun 18, 1997 to Nov 30, 2002
College Assurance Plan (CAP) San Franscisco, Agusan del Sur, Philippines
• Sold prospective subscribers company services, recruited sales personnel and guided employees in obtaining sales goal.
• Responsible for updating team members regarding company policies and regulations.
Education
Agusan Sur State Colleges of Agricultural Technology, Bachelor of Science in Agro-Forestry, Apr 2001
Certification & Training
• OSHA Safety Briefing Course, KBR, Bagdad, Iraq Nov 10,
2008
• STEAM (MAXIMO) Seminar-Workshop Training, KBR, Balad, Iraq Jul 24,
2006
• In - House Food & Beverage Training, Philippine Eurasiam Training Center, Inc., Philippines Nov 26,
2004
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3. • Cavite Computer Center Imus, Cavite Apr 23,
2004
Awards and Recognition
• Appreciation and Coin of Excellence from HR Manager, DPM and DPPM KBR Logcap IV Apr
14, 2012
• Appreciation, Commendation and Certificate of Excellence from the Operations and Site Manager, KBR Nov
15, 2011
• Quality Star of the Week Logcap III from the Operations and Site Manager, KBR Dec
21, 2010
• Coin of Excellence for Logcap III from the Department Manager with the Project Manager, KBR Feb
27, 2009
• Certificate of Appreciation from the O & M Power Generation Department, Dec
16, 2007
• Letter of Recommendation from the Facilities Supervisor Ops, Maintenance and Logistics – DPW IRAQ Jan
21, 2007
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