2017 CV.

1. Sidra Hospital
Post Office Box 26999
Doha, Qatar
(Cell phone) 974-55836137
Email–LPotenziano@Sidra.org/tampapd@hotmail.com
Louis J. Potenziano
_______________________________________________________________________________________
Experience: 2013 - Director of Protection Services, Telecommunications, Facility Safety and
Performance and Emergency Planning at Qatar Foundation – Sidra Hospital.
• Security Responsibilities:
*Security Operations, both outsource and in house.
*Access Control System maintenance and operation.
*VMS procurement, installation and use.
*CCTV monitoring and response.
*Internal Investigations.
*Parking and Valet Services Management.
*Security Camera Repair and Maintenance.
*Risk Assessments.
*Visitor Management Set-up, Repair and Maintenance.
*JCI compliance.
 Communications Responsibilities:
*Vocera procurement, installation and operation.
*Medical Code Dispatch and EM Communications.
*Cisco server configuration.
*Cisco phone setup and configuration.
*Smart Phone procurement, setup.
*Service provider management.
*Support Services Operations Center Management.
*Call Center Management and staffing.
*Call Center Management Software training and delivery.
*Access Control Software System Management.
*A/V system procurement and management.
 Emergency Management Responsibilities:
*Emergency Communications.
*NIMS/HICS Responsibilities.
*Emergency Manpower Allocation.
*Member of Qatar Foundation Joint Emergency Management Committee.
 Facility Safety and Performance
*Life Safety System Monitoring and Compliance.
*Fire Command Center Management.
*Environment of Care and Public Health Compliance.

2.  Responsible for Multi-Million Dollar Budget
2007- 2013 - BayCare Corporation/St. Joseph’s Hospital’s/Manager of Safety, Security and
Emergency Planning
 Manage 70+ Employees and a $2,000,000+ budget at St. Joseph’s Hospital, St. Joseph’s
Children’s Hospital, St. Joseph’s Women’s Hospital, St. Joseph’s Hospital North, St.
Joseph’s Hospital Behavioral Health Center and BayCare Corporate Headquarters.
 Responsible for Safety, Security, Emergency Planning and Internal and Corporate
Investigations at Five Hospitals, Nine Clinics and Corporate Offices (successfully
prepared all hospitals simultaneously for the RNC and Hurricane Isaac).
 Hospital Safety Officer.
 Manager of Corporate Investigations.
 Chairman of Environment of Care Committee.
 Chairman of Code Grey (Workplace Violence) Committee.
 Passed all Joint Commission Survey’s.
 Responsible for Preparing Security, Life Safety and Emergency Management Plans for
all construction projects at all SJH’s and Corporate Headquarters.
 Responsible for maintenance of all security systems (cameras, visitor management,
access control system, and keying at SJH’s).
1980 – 2007 Tampa Police Department Tampa, Fl.
2003 to 2007– Police Captain
 Commander of Patrol Services Sector A (Westshore Alliance Business District).
 Double Digit Crime Reduction each year utilizing COMSTAT Principles.
 Manage 130 Police Detectives, Officers, and Civilian Employees.
 Develop Strategic Plans for Crime Reduction and Disaster/Emergency Preparedness.
 Ensure compliance with applicable laws, civil service rules and union contracts.
 Manage Internal Investigations ensuring compliance with policies and laws.
2002 – 2003 Commander – Personnel and Training Bureau
(Human Resources)
 Managed the Recruitment, Hiring and Training of all Police Department Personnel.
 Ensured compliance with Federal, State and local statutes as they relate to Human
Resources.
 Managed training courses for new recruits and in-service training programs.
2001 – 2002 Commander – Communications/911 Services-Crime Prevention Bureau
 Managed 90+ Civilian Employees.

3.  Managed the Hiring and Training of 911 Operators.
 Managed Hurricane/Disaster Preparedness for Citywide Emergency Communications.
 Responsible for the city’s Emergency Operations Center.
 Managed Compliance with Federal, State, and Local statutes concerning civilian
employee relations.
 Managed Community Programs.
 Managed Crime Prevention through Environmental Design Program.
2000 – 2001 Police Captain – Uniform Patrol District III
 Patrol Services in Ybor City and Downtown Tampa.
 Managed Security and Police Services in Ybor City during Super Bowl in conjunction with
Anhauser Busch Security (300,000+ visitors).
 Enhanced communication between the Tampa Police Department and the Downtown
Partnership.
1998 – 2000 Police Lieutenant (Manager) Q.U.A.D. Squad
 Managed the day to day operations of a 40+ person undercover drug investigation unit.
 Managed sensitive investigations involving surveillance, undercover and tactical
operations and monitored compliance with policies and laws during these investigations.
1994 – 1998 Police Lieutenant (Manager).
Patrol Services in Ybor City and Downtown Tampa.
Principal author of Tampa Police Department’s Strategic Crime and Order Maintenance
Management Plan.
1980 – 1994 Summary of Extended Work History
Detective Supervisor – Narcotics Bureau
Supervisor – QUAD Squad
Supervisor – Patrol Squad
Detective – Homicide Bureau
Detective – Vice Control Bureau
Education 2000 F.B.I. National Academy Quantico, VA.
 Law, Management, Education/Communications and Forensic Science.
 Networked/studied with Justice Professionals from around the world.
 Yearly training conferences on Terrorism, Management Principles, The European
Union and other current topics.
1995 University of South Florida – Master of Arts, Education.
1989 St. Leo College – Bachelor of Arts, Criminal Justice.